Targeting future financial challenges through modern online tools
Head of Online Channel Evolution Business
Geoffroy de Visscher
Brussels, 31th of May 2017
The world is getting digital…
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76 % of Belgian citizens made
online purchases in 2016, for a total
amount of 9 billion euros
Source: BeCommerce Report 2016
In 2016, e-commerce grew by 13,4% in Belgium (highest growth rate in Europe)
50 % of Belgian seniors made an
online purchase in 2016
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25 % of the Belgians use their
smartphone for online purchases
It is time to adapt!
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9 Source: http://www.didiy.eu/blogs/digital-artisans-reshaping-craftmens-work-through-digital-do-it-yourself
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Are YOU ready for the “Digital disruption” in your domain of activities?
ING also has to adapt
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ING is serving Business clients digitally for a long time
Business’Bank Telelink@IsabelING Smart
Banking for
Tablet
ING Smart
Banking for
smartphone
Payments
Admini-stration
Beyond Banking
Reporting
Payments
Admini-stration
Beyond Banking
Reporting
• For iOS and Android• For smartphone and tablet• For private (Home’Bank) and Business (Business’Bank) needs• Main functionalities
• Account and transaction overview• SEPA payments• Second signature for payments
ING Smart Banking app
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ING Smart Banking app: 2nd signature
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• What’s that ?Payment files generated via an ERP can be uploaded and signed at once in Business’Bank easy for large number of transactions
• Technical aspects• Supported formats: SEPA XML (S-ECT, M-ECT,
SEPA Direct Debit)• Maximum size: 10 Mb• One signature is required per envelop (Might
require some adaptations in the way XML files are build…)
• Possibility to differentiate encoding from signature
• Sign by 2 is possible• Channels limits are not applicable (but
mandates are respected of course)• 2 steps: upload, then sign.
• Tip:• Excel to XML convertor – free of charge!
Upload of payment files
TIP: Excel to XML convertor
• Free of charge!
• Up to 50 payments with one single signature
• Very easy to use
Download it on:
http://www.ing.be/xmlcreation
Payments
Admini-stration
Beyond Banking
Reporting
Mandates management
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Contracting & activation
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Payments
Admini-stration
Beyond Banking
Reporting
• Available for all clients • Activation via Business’Bank or Telelink Online (Signing powers are required)• Request, download & duplicate's (Real time treatment (up to 10.000 transactions))• Free of charge
e-statements
File based reporting - CODA files
• What’s that ?Transactions are compiled in a standard format, allowing automatic reading and reconciliation by an accounting software easy for large number of transactions
• Technical aspects• Required: Premium option• Must first be activated in Business’Bank• Select the frequency (daily, weekly, monthly)• One file per account or consolidated• CODA files remain available for 1 month
Payments
Admini-stration
Beyond Banking
Reporting
Your invoices 100% online
• Create offers and invoices• Sending invoices (PDF via e-
mail or letter)• Easy management and
follow-up of your invoices• Share invoicing data with your
accountant• Possibility to finance invoices
Request your free trial access : www.ing.be/invoicesolutions
ING Invoice solutions
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Where and when you want!
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ING VIPServices
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Before an on arrival• Account, rental guarantee & home insurance, debit
and credit cards are ready on arrival
During the stay in Belgium• Direct debits & automatic transfers• International Internet Banking (PC, Tablet, Smart’Phone)• Car financing and insurance• Free International Tax check + optimal financial services• Free home purchase assistance• Free pension check• Free insurance check: are you properly insured?
Before an on return• Which services can you keep, which have to be stopped• International Mobility checklist• Free International Tax check + arbitrage of financial services?• Non-resident financial services
ING VIP Expat financial Services(3)
ING local branchMake an appointment via www.ing.be
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ING Expat Contact CentreOpen from 8:00 to 22:00 on weekdays + 9:00 to 17:00 on Saturdays
EN: +32 2 464 66 64 FR: 32 2 464 66 62
DE: +32 2 464 66 63 NL: 32 2 464 66 61
ING Expat ManagersRudy Scheepmans, Brussels Dave Deruytter, National
ING Expat and Non resident Services
www.ing.be/expat ing expatmailto:[email protected]
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Coming to work in a country with 200 days of rain is your choice
We will do our utmostto guide you financially.
Call us on +32 2 464 66 64 or surf to ing.be/expat
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Coming to work in a country with 200 days of rain is your choice
Thank you
Thank you
feel free to ask your questions