Sheet1TITAN COMPANY LIMITED

Physical Stock Verification & Compliance Report Rating

DivisionTanishqRegularAudit CompanyDun & Bradstreet Information Services India Private LimitedLocation codeDWRL2Audit Coordinator/PhoneSahil Dedhia / 09820892819PlaceERROR:#REF!Audit Start Date & TimeERROR:#REF!SM/SI NameERROR:#REF!Audit End Date & TimeERROR:#REF!Company EmployeeReview period15-Nov-1306-Mar-14Sl No.ProcessSub ProcessMax. PointsPopulationCompliedRatingRemarksRemarks 11.1Inventory Stock Verification by External Agency 100100100100100% Stock verification done by Auditors.PSV1.2Timely accounting of Stock verification discrepancies67300Communication not madeStock discrepancy entries (Adj/FOC/LOSS) must be passed entry in system1.3Control over Defective Stock33418Communication for 3 defective stocks not sendDamage stock returned to factory and mail communication approval from QA1.4Daily Head count process10021000Bos's signature missing on the daily stock register.Also refer Annexure "Daily Stock Register"Head count of entire good twice in a day and same is maintained in register and duly sign with store manager1.5Tagless/Damaged/Manual Tag672267Communication sendTagless/damage/manual tag should be mail communication to factory 1.6Timely Inward / Out ward of Goods 6715612152Stock inward not done within 24 hours for 35 STMsService level agreement for stock in ward need to be done with system 24 hours and outward( despatch) in same day1.7LON/FOC/LOSS/Conversion/PendingCCAF67171767Lon- Exbution/FOC - free of cost/LOSS- loss of goods/ all transaction need approval Conversion-Splitup of stuff 1.8Pending GIT - Follow up334433STM received but incase goods not received physically, than store manager has to follow-up with source location and get the stock1.9Karatmeter reference/ Purity Check3311011033Check point purity /Karatmeter2.1Sales & CollectionsDaily deposit of Cash/CC Settlement1001119081Refer Annex "Cash Deposit & CC Settlement"Total cash/ cheque(PDC specified date) revenue must be deposited in next working day, Or EDC settlement has to be done EOD2.2Banking in system3311011033Banking details report wotEOD store manager punch banking system so, that once punch entire revenue hits on system2.3Post Dated Cheque & Cheque Bouncing33134130324 instances of delay in reversal of cheque bouncing instances.PDC should be crossed & filled with beneficiary name,Customer signature, A/C details on back side, Bounce cheque must be reversed once received mail from RO and penalty should be recovered 2.4Manual cash memo10011100Kindly refer "Manual Bill" Annexure.Manual cash memo must be filled with all information & update with system within 48 hours, similarly update in manual CM, No revenue difference in between too. And CM must be attached with manual bill once updated in system.2.5Manual GHS Receipts100200GHS Receipt book not serially used Manual GHS must be updated in system in same day2.6CC Charge slip Merchant copies availablility & Expiry date of paper roll10034033899Refer Annexure "Misc. Transactions"merchant copies of charge slips should be keep safely and must be used unexpired paper roll has to be used 2.7Photo ID for Credit card sales67868566ID proof not collected for one CC transaction.ID proof required for CC transaction above 50,000 & 7500 for international kcard3.1Sales ReturnWarranty card/Invoice available6711610058GRN was approved orally by Store Manager. No written communcationInvoice or warrant card must be collected for all GRN4.1Customer OrderMonitoring of Reserved Products337628One Reserved Product kept in BOS room, ageing of which is 85 days5.1GHS/ GFSGHS/GFS Enrollment Process671170111764Refer Annexure "GHS|SNS|GFS|GGS"Must filled in enrollment form has to be signed by both5.2GHS/GFS Redemption Process10027627499Refer Annexure "Redemption Transactions"Customer signature must be in middle page of passbook & cross verified with first page 5.3Electronic Clearing System(ECS)33105105336.1TEP/GEPTEP/ GEP receiving Process6711710258Refer Annex " CN Mismatch"Declaration form must be filled by customer with signature and its attached with invoice 6.2TEP/ GEP Dispatching Process672638Delays in dispatch of TEP / GEP products to factory as mentioned in "Exchange Policy" annexureDispatch stock to the factory once in a week,system issue date & actual dispatch has to be same7.1Loyalty PointsLoyalty Enrollment Process6711611667Loyalty member name and cash memo name should be same7.2Loyalty Redemption Process100215215100id proof has to be collected redeemed more than 50008.1DiscountCoupon/Approval attached67454567Discount coupon and special approval should be attached with cash memo9.1Credit NoteCredit Note name mismatch (TEP/GEP/GHS/Advance)6767265365Refer Annex " CN Mismatch"Duly filled consent letter has to be optained in case name mismatch9.2Credit note redemption with Original with sign10045645099Refer Annex " CN Mismatch"All original copy of the redeemed CN should be attached with CM10.1GV RedemptionGV redemption process10034734710011.1PAN CardCopy of PAN card10044100TOTAL21351718

% Complied80%High Risk - RatingPOORFinal RatingAVERAGEMedium Risk - RatingPOORLow Risk - RatingAVERAGE

Inventory - Physical verificationTotal Weight/QtyValueGrammage/Qty E/S(-)Value E/S(-)Adjustment Reference Doc. Details38671.94206,488,396ERROR:#REF!-10,275Previously Adj Entry Passed by Mr. Manoj Gola3997ERROR:#REF!Rating of Inventory Control (Points)90

12.1Statutory Compliances & AdministrativeIssuesShop & establishment CertificateNot Available12.2VAT Branch CertificateNot Available12.3Trade licenseAvailable12.4Service Tax certificateNot Available12.5Permission to open stores 365 daysAvailable12.6PPL/ IPRSAvailable12.7Weighing Scale calibration certificateAvailable12.8SafetyAdequecy of Fire extuinguishers4Available

Sheet2Sl No.ProcessSub ProcessMax. PointsPopulationCompliedRatingRemarks1.1Inventory Stock Verification by External Agency 100100100100100% Stock verification done by Auditors.1.2Timely accounting of Stock verification discrepancies67300Communication not made1.3Control over Defective Stock33418Communication for 3 defective stocks not send1.4Daily Head count process10021000Bos's signature missing on the daily stock register.Also refer Annexure "Daily Stock Register"1.5Tagless/Damaged/Manual Tag672267Communication send1.6Timely Inward / Out ward of Goods 6715612152Stock inward not done within 24 hours for 35 STMs1.7LON/FOC/LOSS/Conversion/PendingCCAF671717671.8Pending GIT - Follow up3344331.9Karatmeter reference/ Purity Check33110110332.1Sales & CollectionsDaily deposit of Cash/CC Settlement1001119081Refer Annex "Cash Deposit & CC Settlement"2.2Banking in system3311011033Banking details report wot2.3Post Dated Cheque & Cheque Bouncing33134130324 instances of delay in reversal of cheque bouncing instances.2.4Manual cash memo10011100Kindly refer "Manual Bill" Annexure.2.5Manual GHS Receipts100200GHS Receipt book not serially used 2.6CC Charge slip Merchant copies availablility & Expiry date of paper roll10034033899Refer Annexure "Misc. Transactions"2.7Photo ID for Credit card sales67868566ID proof not collected for one CC transaction.3.1Sales ReturnWarranty card/Invoice available6711610058GRN was approved orally by Store Manager. No written communcation4.1Customer OrderMonitoring of Reserved Products337628One Reserved Product kept in BOS room, ageing of which is 85 days5.1GHS/ GFSGHS/GFS Enrollment Process671170111764Refer Annexure "GHS|SNS|GFS|GGS"5.2GHS/GFS Redemption Process10027627499Refer Annexure "Redemption Transactions"5.3Electronic Clearing System(ECS)33105105336.1TEP/GEPTEP/ GEP receiving Process6711710258Refer Annex " CN Mismatch"6.2TEP/ GEP Dispatching Process672638Delays in dispatch of TEP / GEP products to factory as mentioned in "Exchange Policy" annexure7.1Loyalty PointsLoyalty Enrollment Process67116116677.2Loyalty Redemption Process1002152151008.1DiscountCoupon/Approval attached674545679.1Credit NoteCredit Note name mismatch (TEP/GEP/GHS/Advance)6767265365Refer Annex " CN Mismatch"9.2Credit note redemption with Original with sign10045645099Refer Annex " CN Mismatch"10.1GV RedemptionGV redemption process10034734710011.1PAN CardCopy of PAN card10044100TOTAL21351718

% Complied80%High Risk - RatingPOORFinal RatingAVERAGEMedium Risk - RatingPOORLow Risk - RatingAVERAGE

Inventory - Physical verificationTotal Weight/QtyValueGrammage/Qty E/S(-)Value E/S(-)Adjustment Reference Doc. Details38671.94206,488,396ERROR:#REF!-10,275Previously Adj Entry Passed by Mr. Manoj Gola3997ERROR:#REF!Rating of Inventory Control (Points)90

12.1Statutory Compliances & AdministrativeIssuesShop & establishment CertificateNot Available12.2VAT Branch CertificateNot Available12.3Trade licenseAvailable12.4Service Tax certificateNot Available12.5Permission to open stores 365 daysAvailable12.6PPL/ IPRSAvailable12.7Weighing Scale calibration certificateAvailable12.8SafetyAdequecy of Fire extuinguishers4Available

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