Information Management at

TATA Steel

Debjyoti Mitra

Roll - 12BM60052

Manas Ghose

Roll - 12BM60100

TATA STEEL Established in 1907, Tata Steel is among the top ten global steel companies with an annual crude steel capacity of over 28 million tonnes per annum (mtpa).

One of the most geographically diversified steel producers with operations in 26 countries and presence in more than 50 countries.

The Tata Steel Group, with a turnover of US$ 26.13 billion in FY 2011- 2012, has over 81,000 employees across five continents and is a Fortune 500 company.

Tata Steel’s larger production facilities include those in India, the UK, the Netherlands, Thailand, Singapore, China and Australia. Operating companies within the Group include Tata Steel Limited (India), Tata Steel Europe Limited (formerly Corus), NatSteel, and Tata Steel Thailand (formerly Millennium Steel).

Tata Steel’s vision is to be the world’s steel industry benchmark through the excellence of its people, its innovative approach and overall conduct. Underpinning this vision is a performance culture committed to aspiration targets, safety and social responsibility, continuous improvement, openness and transparency.

Why Information Management (IM)... To tap abundant knowledge base in the form of tacit and explicit knowledge that was lying unused and make it available for use across company.

To establishing a knowledge repository where all employees would participate actively in sharing their experiences of success and failures of implementing a project.

Will lead to an increase in the overall employee interactions.

Growth through participative learning.

The process...

Bringing together a group of people with exposure in different fields but completely inexperienced in implementing Information Management.

Support of the top management is mandatory in implementing the IM strategy.

The next step is establishing a Information repository where all employees have to participate actively.

Continued...

This repository will be placed in the corporate intranet and an information module needs to be added in the existing ERP system.

Employees should be encouraged to participate in the information management program.

After verification by an expert their contribution can be posted in the ERP.

Continued...

For more effective IM program TATA Steel can incorporate IM repositories at the departmental level which can be integrated to the main Information management repository.

After forming a Information repository , the next step would be to form a information community.

These communities will give a forum to like minded people to meet and share their experiences..

Continued...

Knowledge communities are not problem solving platforms, but groups of people but groups of people who can share their knowledge and learn from one another through their experiences.

Knowledge communities can take up a problem and the problem can be solved by Brainstorming process.

These communities should not be aimed at short term gains, but should be an investment for the company’s future.

Information system

Authors

Internet Journals User

Communities

Experts

Information Manager Information

Repository

Online Training

Feedbacks

Problems

Knowledge

Knowledge

Knowledge Knowledge

Benefits of Information Management

Reduces Cost

Increases Revenue

Utilization of existing Knowledge

Creation of New knowledge base

Employee Participation and Involvement

Reduction in Cost

Creation Of Knowledge base

Increased profit Margin

Benefit cycle

Increased Productivity

Incremental Costs

• Costs for retraining employees.

• Additional cost for implementing the product (module).

THANK YOU