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    M/s. Veekesy Polymers pvt.ltd

    School of Management Studies, CUSAT. 1

    A STUDY ON EFFECTIVENESS OF TRAINING AND

    DEVELOPMENT WITH SPECIAL REFERENCE TO

    M/s. VEEKESY POLYMERS PVT.LTD

    Prepared By

    JASVIN K JAISON

    Under the guidance of

    Dr. Sam Thomas

    Assistant Professor  SCHOOL OF MANAGEMENT STUDIES, CUSAT.

    Submitted in partial fulfillment of the requirement for the award of theDegree of

    MASTER OF BUSINESS ADMINISTRATION

    To the Cochin University of Science and Technology 

    SCHOOL OF MANAGEMENT STUDIES

    COCHIN UNIVERSITY OF SCIENCE AND TECHNOLOGYKOCHI-682022, KERALA

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    DECLARATION

    I do hereby declare that this report is a bonafide record of the internship done

     by Jasvin K Jaison under the supervision of Dr. Sam Thomas, Assistant Professor

    School of Management Studies and Hari Krishnan J. (Human Resource

    Department), VKC GROUP DIVISION-II during the academic year 2014-2015,

    in partial fulfillment of the requirement for the award of Degree of Masters

    Programme in Business Administration of School of Management Studies, Cochin

    University of Science and Technology, Cochin.

    Place: Signature

    Date:

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    ACKNOWLEDGEMENT 

    I wish to take this opportunity to express my sincere expression of gratitude to eachand every one who helped me in the completion of this work.

    I am very glad to express my gratitude to Dr. Sam Thomas,Assistant Professor, School of Management Studies, CUSAT for his valuablesuggestions, advice and encouragement during the course of my internship.

    I would like to express my sincere gratitude and thanks to Mr. VKC Mammed Koya,Chairman VKC Group and also to HR Department, VKC Group, Division II.

    Jasvin K Jaison.

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    CHAPTERISATION

    CHAPTER NO CONTENT Page No

    Chapter I: INTRODUCTION OF THE

    STUDY

    5

    Chapter II: CONCEPT 12

    Chapter III: INDUSTRY PROFILE 32

    Chapter IV: ORGANIZATION

    PROFILE

    38

    Chapter V: FUNCTIONAL ANALYSISOF DIFFERENTDEPARTMENTS

    47

    Chapter VI SWOT ANALYSIS 66

    Chapter VII: RESEARCH

    METHODOLOGY

    69

    Chapter VIII: DATA ANALYSIS AND

    INTERPRETATION

    82

    Chapter IX: SUMMARY AND

    FINDINGS

    126

    Chapter X: PERSONAL LEARNINGSEXPERIENCES

    131

    Chapter XI: CONCLUSION 133

    Chapter XII: BIBILOGRAPHY 135

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    CHAPTER -1

    INTRODUCTION OF THE STUDY

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    INTRODUCTION OF THE STUDY

    1.1 Introduction

    William James of Harvard University estimated that employees could retain

    their jobs by working at a mere 20-30 percent of their potential. His study led him

    to believe that if these same employees were properly motivated, they could work at

    80-90 percent of their capabilities. Behavioral science concepts like motivation and

    enhanced productivity could well be used in such improvements in employee output.

    Training could be one of the means used to achieve such improvements through the

    effective and efficient use of learning resources.

    1.1.1. Training and Development

    Human resources, are the most valuable assets of any organization, with

    the machines, materials and even the money, nothing gets done without man-power.

    The effective functioning of any organization requires that employees learn to

     perform their jobs at a satisfactory level of proficiency. Here is the role of training.

    Employee training tries to improve skills or add to the existing level of the

    knowledge so that the employee is better equipped to do his present job or to prepare

    him for higher position with increased responsibilities. However individual growth

    is not an end itself. Organization growth needs to be meshed with the individual’s

    growth. The concern is for the organization viability, that it should adapt itself to a

    changing environment. Employee growth and development has to be seen in the

    context of this change. So training can be defined as:

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    Training is a systematic development of the knowledge, skills and attitudes required

    by employees to perform adequately on a given task or job

    The need for improved productivity in organization has become universally

    accepted and that it depends on efficient and effective training. However, the need

    for organizations to embark on staff development programme for employees has

     become obvious. Absence of these programme often manifest tripartite problems of

    incompetence, inefficiency and ineffectiveness. So training and development aim at

    developing competences such as technical, human, conceptual and managerial for

    the furtherance of individual and organization growth which makes it a continuous

     process.

    1.2. Statement of Research Problem

    Training and development play vital role in any given organizations in the

    modern day. It is aimed at preparing employees for future or current jobs. The

    efficiency and productivity of the firm can be increased considerably with right

    training methods. This is the reason why HR department gives Training such a huge

    importance. So it is essential that we conduct studies and experiment s to improvise

    our training methods.

    The motive behind this study is to understand the effectiveness of training and

    development programs on the employees of M/s. Veekesy Polymers pvt.ltd, Calicut.

    The training cannot be measured directly but the change in attitude and behavior that

    occurs as a result of training. By studying and analyzing the response of employees

    regarding training, we can make scientific conclusions, which is the core idea of this

    study.

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    Problem Statement

    The intention of this research is to analyze and evaluate the effectiveness of training

    and development process in M/s. Veekesy Polymers pvt.ltd, Calicut.

    1.3. Need for the study 

    Training is the act of increasing the knowledge and skills of an employee for

    doing a particular job. It utilizes a systematic and organized procedure by which

    employee learns technical knowledge and skills. Training refers to the teaching and

    learning activities carried on for the primary purpose of helping members of an

    organization.

    Training is closely related with education and development but needs to be

    differentiated from these terms. It is aimed at improving the behavior and

     performance of a person.

    Training is a continuous and life long process. Training provides an

    atmosphere of sharing synthesizing with the help of the trainers, the information

    already available on the subject.

    1.4. Significance of the study

    The development of any organization depends on its employees. For

    organizational productivity training and development assumes great significance.

    Training aims at increasing the knowledge and skills of the employee whereas

    organizational development on the other hand refers to overall improvement of theorganization such as its structure, objectives, policies and procedures including

    managers and employees. Organizational development can be achieved by hiring the

    services of the professional’s consultants. Training and development programs are

    often viewed as part of organizational development.

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    A better knowledge about these things can facilitate the trainer as well as the

    trainee in conducting and benefiting from the training. But training being a very

    complex process makes it a bit difficult. So the best way to achieve it is by studying

    and analyzing the feedback of employees as well as managers.

    The project includes collecting information from staffs of M/s. VEEKESY

    POLYMERS PVT.LTD, analyzing it, interpreting it, and concluding useful

    suggestions from it.

    Some of the benefits of project are listed below.

    Our project is conducted to know the level of knowledge and skills imparted

    into employees.

    This will help the management to know the efficiency of their training

     programs as well as the satisfaction level of employees and thus take

    necessary managerial decisions.

    The inferences made out of the project can help the employer and employee

    to contribute for the better training facilities.

    Any training and development program should meet both primary and

    secondary objectives of the organization. The study will give light in the

    designing of better training programs aiming solely at the desired results.

    1.5. Objectives of Study

    Primary Objective

    To study the effectiveness of training and development programs in M/s.

    Veekesy Polymers pvt.ltd, Calicut. 

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    Secondary Objectives

    To study the methods used in training the employees

    To analyze whether the quality of training and satisfaction of respondents

    related.

    To analyze whether the employees are satisfied with their current training

    methods.

    To collect and analyze the views of the participants and superior on the

    training.

    To study the training program on the basis of relevance, implementation and

    outcomes.

    1.6. Methodology

    Research methodology is a way to systematically solve the research problem.

    It may be understood as a science of studying how research is done scientifically. Init we study the various steps that are generally adopted by a researcher in studying

    his research problem along with the logic behind them.

    Methodology gives us the blueprint of activities to be carried out

    systematically in order to complete the study successfully. The methodology of our

    study has several steps [listed below] each of them are explained in chapter IV.

     Formulating the Research Problem

      Extensive Literature Review

      Developing the objectives

     Preparing the Research Design including Sample Design

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     Collecting the Data

      Analysis of Data

     

    Generalization and Interpretation

     Preparation of the Report or Presentation of Results-Formal write

    ups of conclusions reached.

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    CHAPTER - 2

    CONCEPT

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    CONCEPT

    Introduction

    Training is the process of assisting a person for enchanting his efficiency and

    effectiveness at work by improving and updating his professional knowledge by

    developing skills relevant to his work and cultivating appropriate behavior and

    attitude towards work and people.

    Training could be designed either for improving present at work or for

     preparing a person for assuming higher responsibilities in further which would call

    for additional knowledge and superior skills.Training is different education particularly formal education. While education

    is concerned mainly with enhancement of knowledge, training aims essentially at

    increasing knowledge, stimulating attitude and imparting skills related to a specific

     job.

    It is a continuous and life long process. Training provides an atmosphere of

    sharing and synthesizing, with the help of the trainers, the information already

    available on the subject. Training is a time bound activity program. Thus there is a

    separate specialized discipline of trainers socializing in the field of human activity.

    2.1. Meaning

    A business' most important asset is often its people. Training and developing

    them can be one of the most important investments a business can make. The right

    training can ensure that your business has the right skills to tackle the future. It can

    also help attract and retain good quality staff, as well as increasing the job

    satisfaction of those presently with you - increasing the chances that they will satisfy

    your customers.

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    Thus Training is the act of increasing the knowledge and skills of employee.

    It is a universal truth that the human resources available in an organization have to

     be managed more efficiently than the material resources comprising of machines and

    money.

    Eloquently putting “Training is a systematic development of the knowledge,

    skills and attitudes required by employees to perform adequately on a given task or

     job”. 

    2.2. Definition

    “Training is the continuous, systematic development among all levels of employees

    of that knowledge and those skills and attitudes which contribute to their welfare and

    that of the company”. 

    - M.C Lord and Efferson 

    “Training may be defined as a process of developing an understanding of some

    organized body of facts, rules and methods. This information concerns largely the

    operative phases of an applied knowledge”. 

    - R.C Davis

    2.3. Theories of training and development

    2.3.1. Kirkpatrick evaluation model

    The Kirkpatrick evaluation model or theory was developed in 1959 by

    University of Wisconsin professor emeritus Donald Kirkpatrick. It consists of four

    levels of evaluation: reaction of participants; learning, or the knowledge and skills

    gained; behavior, or the ability to apply the new skills; and results, or the

    organizational impact. Each level of evaluation builds upon and adds precision to

    the previous level.

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    The reaction:

    The reaction level measures how training participants react, including their

    level of participation; ease and comfort of experience; and the level of effort required

    to make the most of the learning. A reaction evaluation is inexpensive and simple to

    administer using interaction with the participants, post-training surveys and online

    questionnaires. The evaluation can be done immediately after the training ends. It is

    important that participants have a positive reaction to the training sessions because

    a negative reaction leads to poor learning.

    The learning:

    Learning evaluations are usually conducted before and after a training

     program to assess the impact the program has had on the learning process.

    Evaluations assess whether participants have advanced in knowledge, skills and

    intellectual capacity as a result of the training. Learning evaluation tools include self-

    assessment using online questionnaires and tests, and formal assessment through

    interviews and observations. Learning evaluation is especially relevant for technical

    training because technical skill level changes are usually more quantifiable.

    Behavior:

    Behavior evaluation assesses the extent to which training participants apply

    the learning in their jobs. The evaluation is usually done over a period of time to

    determine if the participants use the new skills and knowledge on the job, improve

    their performance and transfer the knowledge to their peers. Tools include

    observations, questionnaires, tests and interviews. Behavior evaluations take more

    time and effort than reaction and learning evaluations. It is important to involve the

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    line managers and immediate supervisors in the process because they are in the best

     position to observe and assess participant behavior changes.

    Results:

    Results evaluation determines the success of a training program in operational

    and strategic terms, such as increased sales, reduced expenses, improved quality and

    reduced cases of workplace injuries. However, it may not always be possible to

    correlate improved operational performance with training. For example,

    improvements in product quality may be due to better design tools and more

    qualified staff, not just a new quality training program. External factors, such as

    changes in the economy and the competitive environment, may also influence

    operational results.

    2.3.2. Theory X and Theory Y

    Theory X and Theory Y are theories of human motivation created and

    developed by Douglas McGregor at the MIT Sloan School of Management in the

    1960s that have been used in human resource management, organizational behavior, 

    organizational communication and organizational development. They describe two

    contrasting models of workforce motivation.

    http://en.wikipedia.org/wiki/Douglas_McGregorhttp://en.wikipedia.org/wiki/MIT_Sloan_School_of_Managementhttp://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/Organizational_behaviorhttp://en.wikipedia.org/wiki/Organizational_communicationhttp://en.wikipedia.org/wiki/Organizational_developmenthttp://en.wikipedia.org/wiki/Organizational_developmenthttp://en.wikipedia.org/wiki/Organizational_communicationhttp://en.wikipedia.org/wiki/Organizational_behaviorhttp://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/MIT_Sloan_School_of_Managementhttp://en.wikipedia.org/wiki/Douglas_McGregor

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    Theory X

    In this theory, which has been proven counter-effective in most modern

     practice, management assumes employees are inherently lazy and will avoid work if

    they can and that they inherently dislike work. As a result of this, management

     believes that workers need to be closely supervised and comprehensive systems of

    controls developed. A hierarchical structure is needed with narrow span of control

    at each and every level. According to this theory, employees will show little ambition

    without an enticing incentive program and will avoid responsibility whenever they

    can. According to Michael J. Papa, if the organizational goals are to be met, theory

    X managers rely heavily on threat and coercion to gain their employees' compliance.

    Beliefs of this theory lead to mistrust, highly restrictive supervision, and a

     punitive atmosphere. The Theory X manager tends to believe that everything must

    end in blaming someone. He or she thinks all prospective employees are only out for

    themselves. Usually these managers feel the sole purpose of the employee's interest

    in the job is money. They will blame the person first in most situations, without

    questioning whether it may be the system, policy, or lack of training that deserves

    the blame. A Theory X manager believes that his or her employees do not really

    want to work, that they would rather avoid responsibility and that it is the manager's

     job to structure the work and energize the employee. One major flaw of this

    management style is it is much more likely to cause diseconomies of scale in large

     businesses.

    Theory Y

    In this theory, management assumes employees may be ambitious and  self-

    motivated  and exercise self-control . It is believed that employees enjoy their mental

    and physical work duties. According to Papa, to them work is as natural as play.

    They possess the ability for creative problem solving, but their talents are underused

    http://en.wikipedia.org/wiki/Diseconomies_of_scalehttp://en.wikipedia.org/wiki/Diseconomies_of_scale

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    in most organizations. Given the proper conditions, theory Y managers believe that

    employees will learn to seek out and accept responsibility and to exercise self-

    control and self-direction in accomplishing objectives to which they are committed.

    A Theory Y manager believes that, given the right conditions, most people

    will want to do well at work. They believe that the satisfaction of doing a good job

    is a strong motivation. Many people interpret Theory Y as a positive set of beliefs

    about workers. A close reading of The Human Side of Enterprise reveals that

    McGregor simply argues for managers to be open to a more positive view of workers

    and the possibilities that this creates. He thinks that Theory Y managers are more

    likely than Theory X managers to develop the climate of trust with employees that

    is required for human resource development.

    It's human resource development that is a crucial aspect of any organization.

    This would include managers communicating openly with subordinates, minimizing

    the difference between superior-subordinate relationships, creating a comfortable

    environment in which subordinates can develop and use their abilities. This climate

    would include the sharing of decision making so that subordinates have say in

    decisions that influence them.

    Theory X and Theory Y combined

    For McGregor, Theory X and Y are not different ends of the same continuum.

    Rather they are two different continua in themselves.

    2.3.3. Abraham Maslow's Hierarchy of Needs motivational model

    Abraham Maslow developed the Hierarchy of Needs model in 1940-50s USA,

    and the Hierarchy of Needs theory remains valid today for understanding human

    motivation, management training, and personal development

    The Maslow's Hierarchy of Needs five-stage model below (structure and

    terminology - not the precise pyramid diagram itself) is clearly and directly

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    attributable to Maslow; later versions of the theory with added motivational stages

    are not so clearly attributable to Maslow.

    These extended models have instead been inferred by others from Maslow's

    work. Specifically Maslow refers to the needs Cognitive, Aesthetic and

    Transcendence (subsequently shown as distinct needs levels in some interpretations

    of his theory) as additional aspects of motivation, but not as distinct levels in the

    Hierarchy of Needs.

    Where Maslow's Hierarchy of Needs is shown with more than five levels these

    models have been extended through interpretation of Maslow's work by other

     people. These augmented models and diagrams are shown as the adapted seven and

    eight-stage Hierarchy of Needs pyramid diagrams and models below.

    There have been very many interpretations of Maslow's Hierarchy of Needs

    in the form of pyramid diagrams. The diagrams on this page are my own

    interpretations and are not offered as Maslow's original work. Interestingly in

    Maslow's book Motivation and Personality, which first introduced the Hierarchy of

     Needs, there is not a pyramid to be seen.

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    1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep,

    etc.

    2. Safety needs - protection from elements, security, order, law, limits, stability, etc.

    3. Belongingness and Love needs - work group, family, affection, relationships, etc.

    4. Esteem needs - self-esteem, achievement, mastery, independence, status,

    dominance, prestige, managerial responsibility, etc.

    5. Cognitive needs - knowledge, meaning, etc.

    6. Aesthetic needs - appreciation and search for beauty, balance, form, etc.

    7. Self-Actualization needs - realizing personal potential, self-fulfillment, seeking

     personal growth and peak experiences.

    8. Transcendence needs - helping others to achieve self-actualization.

    2.4. Institutional Training

    Every organization needs the services of trained persons for performing the

    activities in a systematic way. It is in this regard to some extent, training for the

    students of business courses in various functional areas become mandatory before

    entering in to the corporate Jobs.

     No doubt, the employee training is required in every stage, very frequently.

    Since, the fast changing technological development makes the knowledge of

    employees obsolete. They require constant training to cope with the needs of

    corporate sector. They require constant training to cope with the needs of  jobs.  After

    selecting the employees the next task of management is to give them proper

    training. Some employees may have some previous knowledge of jobs while others

    may entirely be new. Both types of workers will need some kind of training to

    acquaint themselves with the hobs though it is more necessary for the later category

    of employees.

    http://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.htmlhttp://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.htmlhttp://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.htmlhttp://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.html

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    Large organizations may employ a large number of persons every year. It

    may not be possible to recruit already trained persons. Such enterprises require

    separate training departments to prepare training for preparing workers for jobs and

    also keeping them acquainted with latest technological advancement.

    Training of employees is essential because work force is an invaluable asset

    to an organization. Training is necessary for the following reasons.

    « Increased Productivity

    Training improves the performance of employees. Increase skill and

    efficiency results in better quantity and quality of production. A trained worker will

    handle machines carefully and will use the materials in an economical way.

    « Higher Employee Morale

    A trained worker derives happiness and job satisfaction from his work.  He

    feels happily when his performance is up to the mark. This also gives him job

    security and ego satisfaction. The employees will properly look after a worker who

     performs well. All these factors will improve employee’s morale. 

    « Less Wastages

    Untrained worker my waste more materials, damage machines and

    equipment’s and may cause accidents.  A trained worker will know the art of

    operating the machine properly. He will also use the materials and other equipment

    in a systematic way causing less wastage. The control of various wastes will

    substantially reduce the manufacturing cost. The amount spend on training the

    workers will prove an asset to the organizations.

    http://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.htmlhttp://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.htmlhttp://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.htmlhttp://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.html

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    « Reduce Turnover and Absenteeism

    Labor turnover and absenteeism are mainly due to job dissatisfaction. When

    a worker is properly trained he will take keen interest in his job and can derive

    satisfaction from it. A satisfied person may not like to leave his job and try at a new

     place.

    « Employee Development

    Training also helps in the development of employees. It first helps in locating

    talent in them and then developing it to the maximum. The adaptability of a worker

    will help him in working on new and improved jobs. If a worker learns fast then be

    able to develop his talent and improve his performance.

    2.5. Needs of Training

    To enable the new recruits to understand work:

    A person who is taking up his job for the first time must become familiar withit. For example, if a fresh graduate is appointed as a clerk in a bank, he must

    first of all gain knowledge of work assigned to him.To enable existing employees to update skill and knowledge.

    Training is not something needed for the newly recruited staff alone. Even theexisting employees of a concern may require training. Such training enablesthem to update their skill and knowledge.To enable an employee who has been promoted to understand hisresponsibilities.

    Training is essential for an employee who has just been promoted to a higherlevel job. With an evaluation in his position in the organization, hisresponsibilities are also going to multiply.To enable an employee to become versatile.

    Sometimes an employee may have to gain knowledge of several related jobs.It will not be enough if he is only good in the work he does presently.

    http://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.htmlhttp://www.articlesbase.com/training-articles/institutional-training-in-functional-areassome-thoughts-1829736.html

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    2.6. Purpose of training

    One of the main purpose of training is to prevent industrial accidents. This is

    done by creating safety consciousness among workers.

    When the employees are trained it enables them to achieve the required level

    of performance which in turns increases the productivity.

    Training helps in increasing the knowledge and skills of employee

    When the employees are trained it becomes easy for them to adapt themselves

    according to the changes made in business.

    Training reduces the cost of supervision. Trained employees needs less

    guidance which in turns reduces the needs for supervision.

    2.7. Importance of Training

    Improvement in skill and knowledge:

    Such training helps the employees to perform his job much better. This

     benefits the enterprise as well.

    Higher production and productivity:

    If an enterprise has a team of well trained employees there will be rise in

     production as well as increase in productivity. Productivity is the input- output

    ratio

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    Job satisfaction:

    Trained employees will be able to make better use of the making of their skill.

    This increases their level of self-confidence and commitment to work. Such

    employees are bound to have higher job satisfaction.

    Better use of resources:

    Employees will be able to make better use of materials and machines. This

    reduces the rate of wastage and spoilage of materials and also breakage of

    tools and machines

    Reduction in accidents:

    Trained employees are aware of safety precautions and so they are alert and

    cautious. This is bound to bring down the number of accident in the works

     place.

    Reduced supervision:

    Well trained employees do not need much supervision. They can do their work

    without having to approach their superior often for guidance.

    Reduction in complaints:

    ‘Only bad workers blame their tools’. An employee who   has acquired the

    necessary skill and job knowledge would certainly love his job.

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    Adaptability:

    Trained workers have the capacity to adapt themselves to any kind of

    situation. They are odd in crisis management too. This indeed is beneficial for

    the organization.

    Scope for management by exception:

    With trained workers working under them, it becomes easy for the managers

    to get things done by delegating authority. This enables the managers to

    concentrate more on important issues confronting the organization.

    Stability:

    “The employees of today are going to be the managers of tomorrow”. The

    retirement of key managers may not affect the stability of an organization if it

    has a team of trained, efficient and committed employees who are ever ready

    to take over management.

    2.8. Features of training

    The features of good training programs are as follows:-

    Clear purpose:

    The objective of the programme should be clearly specified. The training

    should be result oriented.

    Training needs:

    The training needs of employees should be clearly defined. The methods

    selected for imparting training should be appropriate and effective.

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    Relevance:

    The training programme and its contents must be relevant to the requirements

    of the job for which it is intended.

    Balance between theory and practice:

    A good training programme should provide a balanced mix of theory and

     practice the theoretical framework should be backed by practical application

    to provide all round training.

    Management support:

    Top management must actively support the training programme so that the

    training programme may help the employees to yield better results. Once the

    employees get the support form management support the perform there job

    more effectively.

    2.9. Steps involved in training:

    Step1:

    Define the chart part of the organization in which the work has to be done. It

    is to have a focused approach of the study. It could either be a particular

    department, a section, a unit, a specific group or a staff category.

    Step2:

    Use various data collection measures to collect both qualitative as well as

    quantitative data.

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    Step3:

    Analyze the entire data collected in order to find out causes of problem areas

    and priorities areas, which need immediate attention.

    Step4:

    Priorities the different training programmes according to the responses

    collected.

    Step5:

    Record and file the entire data so that it can be used for future reference while

    designing training programmes / training calendar.

    2.10. Methods and Types of Training and their Advantages and Disadvantages.

    Following chart illustrates advantages and disadvantages for the different training

    methods.

    Training Method Type of Training Advantages Disadvantages

    Instructor-

    Led Training

    Classroom Revised easily Scheduling is difficult

    Developed quickly Travel costs

    Face-to-face contactDifferences from class

    to class

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    On-line

    Group Training No travel costs

    Requires computer

    equipment

    Developed quickly No face-to-face contact

    Videoconferencing

    and Video/On-line

    Supports large

    groups and multiple

    sites

    High equipment costs

     No travel costsLogistically

    challenging

    On-the Job CoachingEffective knowledge

    transfer

    Differences frominstructor to instructor,

    session to session.

    Related to trainee's

     job

    Costly in terms of

    instructor-to-trainee

    ratio

    Face-to-face contact

    On-line

    Self-Directed

    Training 

    All On-line TrainingConsistent training

    content

    High development

    costs

    Convenient access to

    training

    Lengthy development

    time

    Trainee sets own

     pace

    Requires computer

    equipment

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    Reuse does not

    require trainer

     participation

    Web-Based Training Easy to modify

    Limited bandwidth

    causes slow download

    times.

    CD-ROM/DVDSupports complex

    multimediaDifficult to modify

    Off-line

    Self-Directed

    Training 

    Printed Material Portable Less Interesting

    Trainee sets own

     paceDifficult to modify

    Developed quickly

    Video DVD orAudio CD

    Consistent trainingcontent

    Requires playbackequipment

    Can share copiesCan be costly to

    develop

    Trainee sets own

     paceDifficult to modify

    Just-In-Time

    Training 

    Electronic

    Performance Support

    System (EPSS)

    Available when

    needed at trainee's

    convenience

    Costly to develop

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    Related to trainee's

     job

    Requires computer

    equipment

    Continuous

    Improvement

    Promotes employee

    involvement

    Requires training

    resources that are

    readily available on a

    continuous basis

    Promotes creative

    solutions

    Differences from

    instructor to instructor

    Computer-Mediated

    Asynchronous

    Collaboration

    Accessible at thetrainee's convenience

    Requires computerequipment

    Promotes creative

    solutions

    Can require computer

    software

    Promotes employee

    involvement

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    2.11. Training Design

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    CHAPTER -3

    INDUSTRY PROFILE 

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    INDUSTRY PROFILE

    Footwear refers to garments worn on the feet, for fashion, protection against theenvironment, and adornment. Some cultures chose not to wear footwear, at least in

    some situations. The term footwear  covers a vast range of products made from manydifferent materials. Boots, shoes, sandals, slippers, clogs and so forth are madewholly or partly of leather, rubber, synthetic and plastics materials, canvas, rope andwood. Economic, demographic and other factors have transformed the footwearindustry in recent years.

    Durable shoes are a relatively recent invention, though many ancient civilizations

    wore ornamental footwear. Many ancient civilizations saw no need for footwear.

    The Romans saw clothing and footwear as signs of power and status in society, and

    most Romans wore footwear, while slaves and peasants remained barefoot. TheMiddle Ages saw the rise of high-heeled shoes, also associated with power, and the

    desire to look larger than life, and artwork from that period often depicts bare feet

    as a symbol of poverty. Bare feet are also seen as a sign of humility and respect, and

    adherents of many religious worship or mourn while barefoot, or remove their shoes

    as a sign of respect towards someone of higher standing.

    In some cultures, people remove their shoes before entering a home. Some religious

    communities require people to remove shoes before they enter holy buildings, suchas temples.

    Spanish cave drawings from more than 15000 years ago show humans with animal

    Skins or furs wrapped around their feet. The body of a well preserved “ice man”

    nearly 5000 Years old wears leather foot stuffed with straw. Shoes, in some form or

    another, have been around for a very long time. The evolution of foot coverings,

    from the sandal to present-day athletic shoes that are marvels of engineering,

    continues even today as we find new materials with which to cover our feet. We are,in fact still wearing sandals- the oldest crafted foot covering known to us.

    Moccasins are still readily available in the form of the loafer. In fact, many of the

    shoes we wear today can be traced back to another era. The Cuban heel may have

     been named for the dance craze of the 1920s, but the shape can be seen long before

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    that time. Soles, which are one of the most recognizable features of footwear in the

    1970s and 1990s, were handed down to us from 16th century choppiness. Then, high

    soles were a necessity to keep the feet off of the dirty streets. Today they are worn

    strictly for fashion’s sake. If one can deduce the basic shoe shapes have evolved somuch, it is necessary to discover why this has happened. It is surely not due to a lack

    of imagination- the colours and materials of shoes today demonstrate that. Looking

    at shoes from different parts of the world, one can see undeniable similarities. While

    the venetians were wearing the choppiness, the Japanese balanced on high-soled

    wooden shoes called get. Though the shape is slightly different, the idea remains the

    same. The venetians had no contacts with the Japanese, so it is not a case of imitation.

    Even the mystical Chinese practice of foot binding has been copied in our culture.

    Some European women and men of the past bound their feet with tape and squashed

    them into too-tight shoes. In fact, a survey from the early 1990s reported that 88%of

    American wears shoes that are too small! As one examines footwear history, both in

    the west and in other parts of the world, the similarities are apparent. Though the

    shoemakers of the past never would have thought to pair a sandal with a platform

    sole, our shoe fashions of today are, for the most part, modernized adaptations of

     past styles.

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    PERFORMANCE OF INDIAN FOOTWEAR INDUSTRY

    Indian footwear Industry has grown tremendously in the past and today it is a very

    significant segment of the leather industry in India. India is the second largest

     producer of footwear after China, accounting for ~15% of world’s footwear

     production.

    Trends in the Industry:

    • Online Sales 

    • Changing material preferences 

    • Increasing Capacities • Rise of Premium & Luxury brands 

    India is standing on the threshold of a retail revolution and witnessing fast

    changing retail landscape. With such transformation footwear market is set to

    experience phenomenal growth in coming years. Footwear Industry in India has

     been taking a smooth ride to growth. The industry is backed by burgeoning

    domestic consumption of footwear. With growing fashion consciousness among

    the Indian populace coupled with rising disposable incomes and support from

    Indian government in the form of FDI has made many premium andluxury shoe brands to turn to India for growth. India remains an attractive market

    for both international and local footwear players with huge population base, rising

    spending power of the growing middle class in the country and increased fashion

    consciousness among young and women. India is the second largest global

     producer of footwear after China. With changing lifestyles and increasing

    affluence, domestic demand for footwear is projected to grow at a faster rate than

    has been seen. There are already many new domestic brands of footwear and many

    foreign brands such as Nike, Adidas, Puma, Reebok, Florsheim, Rockport, etc.have also been able to enter the market. The footwear sector has matured from the

    level of manual footwear manufacturing methods to automated footwear

    manufacturing systems. Many units are equipped with In-house Design Studios

    incorporating state-of-the-art CAD systems having 3D Shoe Design packages that

    http://www.pr-inside.com/report-on-footwear-industry-in-india-r3634963.htmhttp://www.pr-inside.com/report-on-footwear-industry-in-india-r3634963.htmhttp://www.pr-inside.com/report-on-footwear-industry-in-india-r3634963.htmhttp://www.pr-inside.com/report-on-footwear-industry-in-india-r3634963.htm

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    are intuitive and easy to use. The Indian Footwear Industry is gearing up to

    leverage its strengths towards maximizing benefits.

    Strength of India in the footwear sector originates from its command on reliable

    supply of resources in the form of raw hides and skins, quality finished leather, largeinstalled capacities for production of finished leather & footwear, large human

    capital with expertise and technology base, skilled manpower and relatively low cost

    labor, proven strength to produce footwear for global brand leaders and acquired

    technology competence, particularly for mid and high priced footwear segments.

    Resource strength of India in the form of materials and skilled manpower is a

    comparative advantage for the country.

    There are nearly 4000 units engaged in manufacturing footwear in India. Theindustry is dominated by small scale units with the total production of 55%. The totalturnover of the footwear industry including leather and non-leather footwear isestimated at Rs.8500-9500 crore (Euro 551.3-1723.1 Million) including Rs.1200-1400 crore (Euro 217.6-253.9Million) in the household segment. India’s share inglobal leather footwear imports is around 1.4% Major Competitors in the exportmarket for leather footwear are China (14%), Spain (6%) and Italy (21%).India’sexports of leather footwear touched US$331 million in 1999-2000, recording anincrease of 3.29% over the preceding year.. The major markets were the UK, USA,France, Italy, Russia, etc. In 1999-2000, export of leather footwear from India

    contributes 21% share of its total export of leather and its products. The footwearindustry exist both in the traditional and modern sector. While the traditional sectoris spread throughout the country with pockets of concentration catering largely tothe domestic market, the modern sector is largely confined to select centres likeChennai, Ambur, Ranipet, Agra, Kanpur and Delhi with most of their production forexport.

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    INDIAN FOOTWEAR COMPONENTS INDUSTRY

    The footwear components which are exported from India are leather shoe upper

    and leather unit soles. The estimated annual production capacity of leather shoe

    upper’s is 112 million pairs. The major production centers are Chennai, Ranipet,Agra, TamilNadu etc. The component industry has enormous opportunities for

    growth to cater to increasing production of footwear of various types, both for

    export and domestic market. Nearly 75% of total export of footwear component is

    from the southern region followed by northern region with a share of 13%.Nearly

    83% of the India’s export of footwear component is from the UK, Germany, Italy,

    USA, France and Portugal. 

    To ensure high quality and safety of footwear, manufacturers have to make sure all

     products comply with existing and relevant standards. By producing footwear inaccordance with national and international regulations, potential risks can be

    minimized and the interest of both textile manufacturers and consumers can be

     protected.

    The following standards/regulations apply to footwear products:

      CPSIA

     

    GB Standards  EN Standards for footwear

      ASTM Standards

      ISO Standard

      AAFA Restricted substance list.

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    CHAPTER  

    4ORGANIZATION PROFILE

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    ORGANIZATION PROFILE

    VKC GROUP OF COMPANIES

    “VKC group of companies are the leading footwear manufacture especially in

    southern region of India. The group established on (August17) 1984 with a nominal

    capital and few employees. In 1984 the founder of the group Mr. V.K.C. Mammed

    Koya started a Hawai Sheet manufacturing unit with his two brothers. Later on

    Hawai straps were also inducted to the production line and in 1986 VKC grouplaunched the first product with its own brand name in the market viz. VKC Hawai

    with an initial production of 600 pairs per day. By 1989 the production increased to

    5000 pairs a day and by 1996 it jumped to 17000 pairs.

    In between the founder initiated the floating of the first RPVC (Rigid Polyvinyl

    Chloride) footwear manufacturing unit in the Malabar Area of Kerala state with few

    of his friends. This product also got very good acceptance in the market. This

    resulted in a rapid change in the footwear industry itself. Within a few years the

    number of Rubber and RPVC unit grew to more than 80 in this area.

    In 1994 the group ventured the first unit in Kerala to manufacture footwear from

    virgin PVC. This resulted in a drastic change and the multinational brands

    confronted competitions from the local brands. In 1998 the group started the first

    Micro Cellular PVC footwear in Kerala with the help of imported plant and

    machinery. “Quality at low price” made the VKC groups products popular in the

    market day by day.

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    In 2001 the group started the first Air Injected PVC DIP footwear manufacturing

    unit in the South India. In 2003 the group missioned the first Injected EVA

    manufacturing unit in South  – Central India. In 2006 the group started backward

    integration to produce EVA compound for Injection and started the first EVA

    compounding plant in the South  – Central India. The unit went in 2007 the group

    started manufacturing of PU DIP footwear.

    During this period new bloods with technical, commercial and practical knowledge

    were inducted and now the group consists of 25 working Directors and 100 share

    holders spread over 16 various units. More than 4000 employees are working in

    these units.

    The company had achieved a prominent position in the footwear market of India.

    The main markets, which have been focused by the company are Kerala, Tamilnadu

    Karnataka, Madhya Pradesh, Gujarat, and Andhra Pradesh. It has now expanded its

    market in countries such as Saudi Arabia, Dubai, Kuwait, Oman, Bahrain and Qatar.

    The good quality and variety in models of VKC products help the companies to face

    the market competition positively. The company has been able to maintain the

    quality of the products by adopting foreign technologies. The group is now looking

    for further avenues in the field of footwear to stretch their hands.

    VisionTo provide quality products to the customer at an affordable price.

    Mission

    To meet the market demand and to achieve a prominent position in the Footwear

    industry.

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    Motto

    “Quality products at Affordable Price” 

    The Head Quarter of VKC group is in CALICUT and the main plants of VKC group

    of companies are situated in Kerala and TamilNadu. The following are the associate

    companies of VKC group.

    1.  M/s. VEEKESY RUBBER INDUSTRIES PVT.LTD.

    2.  M/s. VEEKESY ELASTOMERS PVT.LTD.

    3. 

    M/s. VEEKESY POLYMERS PVT.LTD.4.  M/s. SANDLON TECHNOLOGIES PVT.LTD.

    5.  M/s. FORTUNE ELASTOMERS PVT.LTD.

    6.  M/s. CALTECH POLYMERS PVT.LTD.

    7.  M/s. SLIPONS INDIA PVT.LTD

    8.  M/s. DIADORA SHOES PVTLTD.

    9.  M/s. DIMESCO FOOTCARE INDIA PVT LTD.

    10. M/s. FERRARI SHOES (INDIA) PVT.LTD

    11. M/s. VEEKESY FOOTCARE (INDIA) PVT. LTD

    12. M/s. FERRERO VINYL TECHNOLOGIES PVT.LTD

    13. M/s. MORBIDO VINYL PVT.LTD.

    14. M/s. SMARTAK FOOTCARE PVT. LTD.

    15. M/s. VKC FOOTSTEPS INDIA PVT.LTD

    16. 

    VKC FOOTPRINTS GLOBAL PVT LTD

    17. VKC FOOTWEAR INTERNATIONAL PVT LTD

    18. M/s VEEKESY SANDALS INDIA PVT LTD

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    COMPANY POLICY 

      Implement programmes of continuous education & specialized training infootwear component technology and management issues.

     

    Promote a healthy growth of the footwear component industry and its imports.

      Organize technical and labour assistance for members to attain highest levelof quality.

      Promote goodwill among component manufacturers.

      Promote interaction among members of development of products of betterquality.

    BRANDS PRODUCED BY VKC

    VKC producing 8 different brands and providing it to market. The brands are:

      VKC TRENDZ

      VKC PRIDE 

      SLIPONS

     

    VKC STILE

      VKC JUNIOR

      VKC WALKAROO

      SMARTAK

      VKC LITE

      VKC LE-STYLE

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    COMPETITORS 

    PARAGON RUBBER INDUSTRIES

    HARITHA HAWAI, KERALA, INDIA

    HAWALKER RUBBER INDUSTRIES, KERALA

    ODYSSIA RUBBER INDUSTRIES, KERALA

    PREMIERE FOOTWEAR

     NEXO FOOTWEAR

    CUBIX FOOTWEAR

    QUALITY POLICY

    In order to satisfy the customer needs, first the company provides footwear whichoffers better style, comfort, elegance, finish, colours and durability. Quality

     performance demonstrated is the result of optimization of design, effective process

    control in manufacturing together with testing and approval process in the

    environment of Quality management system. 

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    COMPANY PROFILE OF M/s. VEEKESY POLYMERS PVT.LTD

    M/s. Veekesy Polymers Pvt. Ltd. is registered as a private limited company and is

    first of its kind in South Central India for manufacturing of injected EVA footwear’s.

    M/s. Veekesy Polymers Pvt. Ltd. is one of the associate concerns of renowned VKC

    Group of Companies. The founder of M/s. Veekesy Polymers Pvt. Ltd. is Mr. V.K.C.

    MAMMED KOYA. The company is situated at Ramanattukara, Kozhikode.

    The Managing Director of the company is Mr. V. Rafeeque. He was awarded with

    Best Entrepreneur of Kerala and Best Entrepreneur of Kozhikode district for the year

    2003.

    The Company has been able to achieve a landmark in the field of footwear through

    the continuous researches in footwear industry. The company manufactures “VKC

    Lite” brand footwear having EVA sole with PVC and synthetic leather upper. The

    company was incorporated in 01.01.1996 under the Companies Act 1956 and

    commenced its production on 13.04.1998. Now a day’s company produces EVA and

    PU footwear’s.

    All affairs and day-to-day business administration of the firm is vested in the hands

    of Board of Directors. They are in charge of various functions pertaining to Finance,

    Production, HR, Marketing, Administration and Materials departments. The board

    is assisted by well qualified staff members. Each department has functional heads,

    senior and junior executive in order to support and help functional heads.

    M/s. Veekesy Polymers Pvt. Ltd has a good market for their product in Kerala,

    Tamil Nadu, Andra Pradesh, Maharashtra, Chhattisgarh, Orissa, Gujarat because of

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    the quality and the affordable price of the product. The management gives high

     priority to the quality of the product. The company assures the quality of the product

    through the continuous quality checking in each and every stages of the production

     process.

    The quality of the VKC products is unrivalled in the market. The Footwear’s

    introduced by the company has been growing and evolving with the changing trends

    over the year. The company first manufactured “Senor Cinderella” brand footwear

    having PVC sole with leather and synthetic leather upper. Now the company is

    manufacturing VKC Pride and VKC Lite. VKC Pride is sold in Kerala, Tamil Nadu,

    Andra Pradesh, Maharashtra, Chhattisgarh, Orissa, Gujarat and VKC Lite in Kerala

    and Tamil Nadu alone. In the recent years the customers prefer the injected EVA

    Footwear’s rather than any other Footwear. We also export our products to Kuwait,

    Oman and Jiddah.

    As we are manufacturers of footwear, we focus mainly on production process of the

    organization. The function of the production department is to produce our products

    on time, to the required quality levels, at the defined product cost. The advantage of

    the company is the implementation of Italian technology used for the injection

    moulding process. Moulding process is the main activity and the key process of

    manufacturing of quality footwear. This will help the company to assure high quality

    with accurate size and good finish to the product. Of major concern to the production

    manager is monthly output. Production managers have monthly targets which they

    are expected to strive to meet or exceed.

    The production department of M/s. Veekesy Polymers Pvt. Ltd comprises of well

    experienced staff members starting from functional head, department head,

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    coordinator, supervisors, shift engineers, machine operators, pouring men and

    workers. Production department also aims at maintaining the quality of products

     been produced. Every employee is expected to take responsibility for managing

    quality issues in order to make sure that waste is minimized and quality maximized.

    Quality checking and assurance is carried out every day on a number of occasions

    to ensure that the production process is working efficiently and effectively.

    We use different machines to produce footwear’s. The company purchases footwear

    moulds from Taiwan, China, and Italy. This will help the company to assure high

    quality finished product.

    Most of our machines are imported from abroad. It includes high EVA Injection

    Moulding Machine, Blender Machine, PVC Mixer, Cooling unit, Compressors, PVC

    Injection Moulding Machine, Generator, Clicker and Stitching Machine

    M/s. Veekesy Polymers Pvt. Ltd has succeeded in withstanding stiff competition

    from the parallel manufactures because of the superior quality of their products at

    reasonable price.

    Other than production and quality checking, production department performs one

    more function. That is packing of finished products into cartons. A set of workers

    are assigned to pack finished products into specified cartons or boxes according to

    their name and size. Before packing quality is again being checked by the workers.

    After packing all these cartons are sent to stock room for storing so that it can be

    sent to dealers directly according to the order placed.

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    CHAPTER - 5FUNCTIONAL ANALYSIS OF DIFFERENT DEPARTMENTS

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    FUNCTIONAL ANALYSIS OF DIFFERENT DEPARTMENTS

    VKC GROUP DIVISION-II

    HUMAN RESOURCE DEPARTMENT

    Human Resource Department of the organization caters to the need of both

    employees and workers of the organization, resulting in a good relation between

    employees and workers. The mission of the Department of Human Resources and

    Management (DHRM) is to provide quality corporate governance and human

    resource management systems; to perform with integrity, innovation, andresponsiveness, and deliver excellent customer service to the Commission, its

    employees, elected and appointed officials and the communities served in the bi-

    county region. The Department provides executive and operational leadership

    through a set of best management practices, recommends policy, and establishes

    administrative procedures, including internal controls for efficient and effective

    operations. The Executive Director provides executive functions for the Commission

    and also oversees the work of DHRM.

    STRUCTURE OF HR DEPARTMENT

    MANAGER

    ASSISTANT MANAGER

    EXECUTIVE

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    FUNCTIONS OF HR DEPARTMENT

    The human resource manager is vital to the successful operation of a business. Themanager performs such tasks as hiring, training and maintaining a healthy work

     place environment.

      HIRING: An HR Manager’s objective is to maintain adequate staffing levelsfor a business and to fill each position with the applicant who is most qualifiedto perform the job successfully .To do this an HR Manager may post jobopening, test applicants or schedule interviews and attend recruiting events.

      ORIETATION/TRAINING: Orientation entails introducing a new hire to thecompany and its goals, history, policies, workers, culture and any otherinformation essential to function within the company. According to bureau oflabour statistics, training may entail class room instruction, electroniclearning, videos and other tools 

      INTERACTIONS: HR Manager Take employee complaints, media

    conflicts, promote communication and in some cases, assist in negotiating

    union contracts.

      PERFORMANCE REVIEW/DISCIPLINE: Discussion with an employeeabout how he/she is doing relative to the standards and expectation laid outin the job description- according to the bureau of labour statistics.

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    PRODUCTION DEPARTMENT

    The main role of production is to turn inputs (raw materials) into outputs (finishedgoods). Outputs refer to a finished product or service and inputs are the materialsthat are needed to manufacture certain goods. When a business completes this

     process they are able to achieve customer satisfaction by producing products that areready to be used and fit for purpose. The Production Department is responsible forensuring quality is achieved in each item produced. They will need to carry outinspections and implement suitable quality initiatives. This is one of the major dutiesof this Department because if mistakes are made on products, customer satisfactionwill be decreased or if products are ruined during the production process it meansthat the company will have to throw "bad" products away (creating waste). Bothaspects will lead the company to a loss of profit. Quality assurance will have to becarried out every day on a number of occasions to ensure that the production processis working efficiently and effectively.

    The Production Department of VKC Group Division II comprises of wellexperienced staff members starting from functional head, Department head,coordinator, supervisors, shift engineers, machine operators, pouring men andworkers. Production Department also aims at maintaining the quality of products

     been produced. Every employee is expected to take responsibility for managing

    quality issues in order to make sure that waste is minimized and quality maximized.Quality checking and assurance is carried out every day on a number of occasionsto ensure that the production process is working efficiently and effectively.

    The company uses different machines to produce footwear’s. The company purchases footwear moulds from China, and Italy. This will help the company toassure high quality finished product.

    Most of the machines are imported from abroad. It includes high speed mixermachine, fully automatic air injection moulding machine, air drier & chiller, coolingtower, cementing machine, box strapping machine, clicker machine, generatorconveyor, stitching machine. It has succeeded in withstanding stiff competition fromthe parallel manufactures because of the superior quality of the products atreasonable price. Other than production and quality checking, ProductionDepartment performs one more function that is packing of finished products intocartons. 

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    A set of workers are assigned to pack finished products into cartons or boxes

    according to their name and size .Before packing quality is again checked by the

    workers. After packing all these cartons are sent to stock room for storing so that it

    can be sent to dealers directly according to the order placed. Materials Department

    of the organization place order according to need of material that’s used for production. Supervisor’s and production in charge gives details of materials needed

    for production and accordingly materials are purchased by placing order through e-

    mail.

    STRUCTURE OF PRODUCTION DEPARTMENT

    Production Head

    ProductionExecutive

    Machine

    SupervisorUpper andinsole

    Outsourcingsupervisor

    Maintenance

    SupervisorPackaging

    Supervisor

    MachineOperators

    StoreKeepers

    Assistant Assistant

    Product mana er

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    PRODUCTION TECHNOLOGY

    VKC Group is producing high quality PU footwear from 100% virgin micro cellular

    rubber. The company’s manufacturing facilities includes modern equipment and

    machineries imported from Italy.

    PRODUCTION PROCESS

    Production Process

    Raw Material MixingSynthetic Rexene

    Cutting

    Semi-Finished

    Upper MaterialsSemi-FinishedInsole

    Materials

    Stitching Process Printing &

    Embossing

    Show Fitting, Riveting, Printing, Embossing

    Stitching Process

    Finished Footwear Upper

    Injection Moulding Process

    Semi-Finished Footwear

    Quality Checking

    Pasting Process

    Heating ProcessPacking Process

    Finished Footwear

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    PACKING PROCESS

    Trimming process

    Conveyor system

    Upper & Sole cleaning

    Tag fitting

    Packing in to small carton

    Fixing Size & price sticker in small

    carton

    Packing in to master carton

    Final check up in pairs, art no., price

    & size

    Box strapping

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    MARKETING & SALES DEPARTMENT

    Marketing and Sales Department carry out two separate functions nevertheless, theymust interact closely with each other, as both are essential parts for the marketingactivities in each company. Each company has the goal to fulfill customer needs andalso to match the company’s sales target followed by financial success.

    After production process the products are being sold in the market according to theorders taken by Marketing Department. The Marketing Department studies themarket and the target customers, decides the best way to reach these customers, andworks with the rest of the company to help determine the new product needs of the

    market. The firm does continuous market research, which helps the firm in planningand executing marketing strategies for the future course of action. It also helps inanalyzing the buyer habits, popularity of product, and effectiveness of advertisingmedia. It also helps to collect information about marketing problems andopportunities. 

    The company executives are directly taking the orders from the wholesalers. The

    company has very good system for the supply of the products to the wholesalers.

    The firm sent our products through parcel service to various dealers based on their

    orders to respective places and doesn’t have connection with any retailers. The

     product reaches the hand of customers through retailers, who gets it from

    wholesalers. 

    The company manufactures products on the basis of demographic segmentation. As

    a result, the firm produces products aiming youngsters, gents and ladies at affordable

     price with high quality. The company produces footwear under the name VKC Le-

    Style, Smartak, VKC Lite, VKC Style, VKC Walkaroo, VKC Junior, VKC Trendz,

    Slipons and VKC Pride. VKC Le-Style is used for exporting to foreign countries. 

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    Manufactur 

    er

    Wholesalers

    Retailers

    Consumers

    ADVERTISING METHODS

    The Company treats the advertising as the main mode of marketing to improve the

    sales of the products. Ambassador of these products is Cine Actress Kajal Agarwal.

    VKC Footwear’s advertising covers all activities connected with giving publicity

    regarding goods and services offered for sale. The main Medias for advertising are:

    Indoor Media & Outdoor Media. 

    Indoor Media includes TV Channels, Newspapers, Magazines, Catalogues,

    Danglers, Calendars, & Stickers. Advertisements of the products are given in all the

    major TV channels in Malayalam. Outdoor Media includes Name boards &Hoardings.

    CHANNELS OF DISTRIBUTION

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    SALES

    Sale is the act of selling a product or service in return for money or other

    compensation. Marketing and sales goes hand in hand. Sales promotion plays a

    major role for the success of the VKC products. Sales promotion influences thecustomers for buying the products and also helps to meet competition and helps in

    stimulating demands. 

    SALES PROMOTION TOOLS

    Sales Promotion is carried out in two ways. Consumer’s promotion and dealer’s

     promotion. Consumers promotion consists of providing coupons, contest that the

    firm conduct and price offer for various products. For dealers the firm conduct salescontest, give gifts, and turnover allowance based on the amount products been

     purchased from the firm. Company provides scheme called VKC Sammanotsavam

    for dealers based on their purchase for that particular year. 

    The Company conducts the Wholesalers Meet at least once in a year. By this the

    company provides an opportunity to the wholesalers to interact with the company

    and between the dealers. This helps to find problems, sort out differences, and to

    formulate plans for future improvement in the market. 

    The adequate production, supply, good quality, affordable price of the product, and

    the various marketing techniques used by the company helps products to be a

    superior one in the market that satisfies the customer.

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    STRUCTURE OF MARKETING DEPARTMENT

    Marketing Manager

    Channel OfDistributionManager

    SalesPromotionManager

    AdvertisingManager

    MarketResearchManager

    AssistantManager

    AssistantManager

    AssistantManager

    AssistantManager

    SalesExecutive

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    MANAGER

    ASSISTANTMANAGER

    EXECUTIVE

    FINANCE DEPARTMENT

    Accounting and Finance is the heart of a business. Its functioning efficiently directly

    affects the rise and fall of a business. It is possible to survive, for a while at least,

    without an effective marketing plan, poor human resource management and indeed

    a poorly designed business strategy finance is a very essential to smooth running of

    the business. No finance - no business. No business, whether big, medium or small

    can be started without an adequate amount of finance. Right from the very beginning,

    i.e. conceiving an idea to business, finance is needed to promote or establish the

     business, acquire fixed assets, make investigations such as market surveys, etc.,

    develop product, keep men and machine at work, encourages management to make

     progress and create value. These Departments are crucial to the financial well-beingof a company and ensure that there is money for day-to-day operations and oversee

    investments strategies for future growth. The Finance Department is also responsible

    for management of the organization’s cash flow and ensuring there are enough funds

    available to meet the day to day payments.

    FINANCE DEPARTMENT STRUCTURE

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    M/s.Veekesy Polymers PVT

    The production department in charge is Mr. SREEKANTH S.P. There are 3 shifts per day and it

    has a capacity of producing 16000 units per day.

    PRODUCTION DEPARTMENT:

    Production Process

    EVA Compound Synthetic Leather

    PVC Raw Material

    Cutting

    BlendingMixing

    Injection Moulding Process

    Injection Moulding Process

    Stitching

    Semi-Finished Footwear

    Show fitting & RivetinFinishing

    Finishing

    PrintingQuality Checking

    Assembling

    Packing

    Finished Footwear

    Dispatch

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    PACKING PROCESS

    Trimming Process

    Conveyor System

    Upper & Sole Cleaning

    Tag Fitting

    Packing into Small Carton

    Fixing Size & Price Sticker

    in Small Carton

    Packing into Master Carton

    Final Check up in Pairs, Art

     No., Size & Price

    Box Strapping

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    After production these products are being sold in the market according to the orders

    taken by marketing department. The marketing department studies the market and

    the target customers, decides the best way to reach these customers, and works withthe rest of the company to help determine the new product needs of the market. We

    do continuous market research, which helps us in planning and executing marketing

    strategies for the future course of action. It also helps us in analyzing the buyer

    habits, popularity of product, and effectiveness of advertising media. It also helps to

    collect information about marketing problems and opportunities

    The company executives are directly taking the orders from the wholesalers. The

    Company has very good system for the supply of the products to the wholesalers.

    We sent our products through parcel service to various dealers based on their orders

    to respective places and doesn’t have connection with any retailers. Our product

    reaches the hand of customers through retailers, who gets it from wholesalers.

    We manufacture products on the basis of demographic segmentation. As a result,

    we produce products aiming kids, youngsters, gents and ladies at affordable price

    with high quality. We produce footwear under the name VKC Lite and VKC Pride.

    VKC Pride is used for exporting to foreign countries.

    Slogan for VKC Pride is “Step into the World of Proud’ and for VKC Lite “Step into

    the World of Ecstasy. The Company treats advertising as the main mode of

    marketing to improve sales of our products. Ambassador of our product is CineActress Kajal Agarwal. VKC’s Advertising covers all activities connected with

    giving publicity regarding goods and services offered for sale. The main Medias for

    advertising are: Indoor Media & Outdoor Media

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    Indoor Media includes TV Channels, Newspapers, Magazines, Catalogues,

    Danglers, Calendars, & Stickers. Advertisement of the products are given in all the

    major TV channels in Malayalam

    Outdoor Media includes Name boards, A boards and Hoardings.

    Marketing and sales goes hand in hand. Sales promotion plays a major role for the

    success of the VKC products. Sales promotion influences the customers for buying

    the products and also helps to meet competition and helps in stimulating demands.  

    Sales Promotion is carried out in two ways.

    Consumer’s promotion and dealer promotion. Consumers promotion consists of

     providing coupons, contest that we conduct and price offer for our various products.

    For dealers we conduct sales contest, give gifts, and turnover allowance based on

    the amount products been purchased from our firm. Company provides scheme

    called VKC Sammanotsavam for dealers based on their purchase for that particular

    year.

    The Company conducts the Wholesalers Meet at least once in a year. By this the

    company provides an opportunity to the wholesalers to interact with the company

    and between the dealers. This helps to find problems, sort out differences, and to

    formulate plans for future improvement in the market.

    The adequate production, supply, good quality, affordable price of the product, and

    the various marketing techniques used by the company helps products to be a

    superior one in the market that satisfies the customer.

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    Human resource department of the organization caters to the need of both employees

    and workers of the organization, resulting in a good relation between employees and

    workers. They are well satisfied with the attitude of the management towards them

    and in the facilities provided to them. So there are no labour strikes, absenteeism and

    attrition. The company provides excellent training programs for the employees to

    improve the skills and productivity with in a lesser time. The employees are getting

    the statutory benefits like Bonus, ESI scheme, Employees Provident Fund, Festival

    Holiday Allowances from the company. They are often given awareness class related

    to cleanliness, health and safety. Department heads also make visits to quarters were

    workers are staying in order to ensure cleanliness in their surroundings. HR manager

    in charge is Mr. Albin Mathew .HR department maintain a help desk in order to

    redress grievance of the workers and answer to their queries. There are total of 240

    workers in the organization.

    Finance is life blood of every organization. It deals with procurement of funds and

    their effective utilization in the business. Department has one department head, one

    senior executive and four junior executive. Their functions mainly include checking

    daily cash accounts, MIS preparation, bank reconciliation, central excise and export

    related works, finalization of account statement etc.

    M/s.Veekesy Polymers PVT. is financially stable and had got CRISIL A+ rating.

    Materials department of the organization place order according to need of material

    that’s used for production. Company follows EOQ system. Whenever they find that

    it has reached reorder level or safety stock, order is placed.

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    THE PRESENT BOARD OF DIRECTORS:

    Mr. V. NOUSHAD (Director)

    Mr. V. RAFEEQUE (Managing Director)

    Mr. V. RAZAK (Director)

    Mr. V. MAMMED KOYA (Director)

    Mr. V. MUHAMMED KUTTY (Director)

    Mr. V. MUHAMMED (Director)

    Mr. M.GOPALAN (Director)

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    ORGANISATIONAL CHART

    CHAIRMAN

    DIRECTORS

    MANAGER

    ASSISTANT MANAGER

    PRODUCTIONFINANCE

    DEPARTMENT HEADPRODUCTION HEAD

    EXECUTIVE

    SUPERVISOR

    COORDINATOR

    SKILLED WORKERS

    UNSKILLED WORKERS 

    JUNIOR EXECUTIVE

    SALES

    DEPARTMENT HEAD

    EXECUTIVE

    JUNIOR EXECUTIVE

    MATERIALS

    DEPARTMENT HEAD

    EXECUTIVE

    JUNIOR EXECUTIVE

    JUNIOR EXECUTIVE

    EXECUTIVE

    DEPARTMENT HEAD

    PERSONNEL

    MANAGING DIRECTOR

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    CHAPTER - 6

    SWOT ANALYSIS

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    SWOT ANALYSIS

    STRENGTH

      VKC have good brand image in the world

      Easy availability of raw materials and other inputs

      Massive institutional support for technical services

      Designing manpower development and marketing

      Management is very stable that forms strong foundation of the company

      Employees are provided with all necessary welfare activities

     

    Economical pricing

      Highly skilled employees

      Well-equipped quality control Department for inspecting the quality of raw

    materials and final products

      Competitive advantage in cost of production

      Wide distribution network

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    WEAKNESSES

      Not able to meet the market demand

     

    Lack of proper utilization of R&D Department

      Less export

      Marketing strategies can be made more effective

    OPPORTUNITIES

      The company has the opportunity to expand its production units to meet

    more demand for its products

      The company has got better tool for better planning and decision making

      At present company has got good raw materials source to enhance

     production

     

    Should tap the foreign market more vigorously

    THREATS

      Competition from others like Odyssia, Paragon

      Technology advancement at a faster price

      Inflation

     

    Fluctuations in exchange market

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    CHAPTER - 7

    RESEARCH METHODOLOGY

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    RESEARCH METHODOLOGY

    Introduction

    Research methodology is a way to systematically solve the research problem. It may

     be understood as a science of studying how research is done scientifically. In it we

    study the various steps that are generally adopted by a researcher in studying his

    research problem along with the logic behind them.

    Research methodology has many dimensions and research methods do constitute a

     part of the research methodology. The scope of research methodology is wider than

    that of research methods. Thus, when we talk of research methodology we not only

    talk of the research methods but also consider the logic behind the methods we use

    in the context of our research study and explain why we are using a particular method

    or technique and why we are not using others so that research results are capable of

     being evaluated either by the res


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