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TDGI New presentation 2016 English Version

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35
PRESENTATION 2016
Transcript

PRESENTATION2016

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

INDEX

1. TDGI - Figures, Where we are

2. Organisation and Activity Sectors – What we do

3. Performance – How we do it

4. References - Portfolio

5. Mission and Values6. Certifications

1. TDGI

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

TDGI FIGURES - 2014

9 4COUNTRIES CONTINENTS

2000FOUNDATION YEAR

3.000.000m² IN MAINTENANCE

CONTRACTS

14YEARS OF EXPERIENCE

9.519HOURS IN TRAINING

65MILLION EUROS IN TURNOVER

2.209AVERAGE MONTHLY VISITS

TO OUR WEBSITE

850COLABORATORS

790SATISFIED CLIENTS

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

TDGI

TDGI – Operational Markets

TDGI – Emerging Markets

GRUPO TEIXEIRA DUARTEOperating Markets

Operational Markets

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

TDGITimeline – Start of Activity / Operating Markets TDGI

OPERATINGMARKETS

EMERGING MARKETS

PORTUGAL

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

ANGOLA ESPANHAMOÇAMBIQUE BRAZIL

ANO

BÉLGICA ARGÉLIA

2014 2015

QATAR

EAU - Dubai

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

TDGIGeography

HEADQUARTERS

Oeiras - Lagoas Park

OFFICES

PortoMadeira - Funchal

REPRESENTATIONS

CoimbraFaroAçores – Pta. Delgada, Pico, Flores

Arquipélago dos Açores

Arquipélago da Madeira

Porto

Lisboa

Faro

Coimbra

PORTUGAL

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

TDGIGeography

BELGIUM

Bruxelas

ALGERIA

Alger

SPAIN BRASIL

Madrid

Sevilha

Vigo

S. Paulo

Rio de Janeiro

Brasília

Belo Horizonte

ANGOLA

Luanda

Soyo

Cabinda

Sumbe

Benguela

Huambo

Malange

Lubango

MOZAMBIQUE

Maputo

Beira

Tete

Nacala

Pemba

Florianópolis

QATAR

Doha

2. ACTIVITY SECTORS

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

Medical DevicesMaintenance

ORGANOGRAM

GEOGRAPHY ACTIVITY SECTORS MARKET SEGMENTS

PORTUGAL BELGIUM

ANGOLA

MOZAMBIQUE

SPAIN

BRASIL

DUBAI

QATAR

ALGERIA

HARD SERVICES SOFT SERVICES

Maintenance

Analysis & Diagnosis

Building Project Management

Energy Solutions

Parking: AutoPark

Food: Smart Food

Corporate CompoundManagement:Space Partners

FACILITY MANAGEMENT

IT & Software Solutions

Glose Controlo 24 Inergy

Buildings

Retail

Industry

Healthcare

Geography / Activity Sectors / Market Segments

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

FACILITY MANAGEMENT

Global Management (Hard /Soft Services)

Building Management And Operation

Engineering Solutions

Specialized Management of Facilities & Services

Cost Optimization

Technological Innovation

Human Resources Optimization

FACILITYMANAGEMENT

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

MAINTENANCE AND TECHNICAL MANAGEMENT OF BUILDINGS

Qualified Technical Resources

Qualified Climbers

Technical Responsibility of HVAC & Electrical Facilities

Preventive / Corrective / Curative / Predictive Maintenance

Computer AssistanceMaintenance

Self Performed Services

Technical Assistance

MAINTENANCE

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

MANAGEMENT OF WORK SPACES

Space Layout Analysis

Project Solutions

Study of the Technical

Occupational Program

Implementation of Solutions

Management and Coordination

Implementation and Work

Adaption

Project Management

Reorganisation Service

MANAGEMENT OF WORK SPACES

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

ANALYSIS AND DIAGNOSIS

Indoor Air Quality (QAI)

Thermography

Inspection of Ducts and Pipes

Pipeline Cleaning

Vibration Analysis

Network Analysis

Land Measurement

Analysis of Flow Rate Measurement

Technical Reports

Commissioning of Facilities

Energy Optimisation

Decision Support

ANALYSIS AND DIAGNOSIS

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

ENERGY SOLUTIONS

Energy Audits

Consumption Monitoring

Monitoring Parameters of Indoor

Air Quality

Energy Certification

Energy Consultancy

ESCO (Energy Service Company)

Efficient Lighting Solutions

Retrofit Equipment

Study of Consumption Profile

Renewable Energy

ENERGY SOLUTIONS

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

OPERATION AND MANAGEMENT OF CAR PARKS

Centralised solutions for the

intergration of various systems

Real time Monitoring

Fast and effective control of

possible problems

Immediate corrective actions

CAR PARKS

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

FOOD SERVICE

Catering – Food offer, diverse and

nutritionally balanced

Vending – Drink machines, hot

and cold, snack machines

Special Services – Coffee-Breaks,

Executive lunches, Buffet service

CafetariaPastries, Sandwiches, Drinks

FOOD SERVICE

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS

CORPORATE COMPOUND MANAGEMENT

Global Asset Management

Effective and Efficient Management

Differential Technical Structures

Expertise in Various Market Segments

Implementation of New Technologies

Consumption Optimisation

Finance Management

Conflict Mediation

Negotiation and Contract Management

Management of Security ServicesAnd Physical Surveillance, CCTV.

Contract Management of Maintenancefor communal spaces, interiors andexteriors

CORPORATE COMPOUND MANAGEMENT

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS – IT & SOFTWARE SOLUTIONS

INTEGRATED MANAGEMENT

Maintenance Management Sotware

Assisted Computer Maintenance

Facility Management

Hard & Soft Services

Cost Control

Warehouse and Stock Management

Management Reports

Technical Data Sheets

INTERGRATED MANAGEMENT

SOFTWARE

Internet Portal

Windows Mobile

IOS

Business Intelligence

Document Management

Android

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS – IT & SOFTWARE SOLUTIONS

TECHNOLOGY FOR MONITORING BUILDINGS

Distance Monitoring

Alarm Reception

Remote Access

24 Hour Control

Status Control

Technical Assistance

Customised Alarms

Remote access to the Centralised

Technical Management System

WEB application available for the

customer

MONITORING BUILDINGS

Control 24

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

ACTIVITY SECTORS – IT & SOFTWARE SOLUTIONS

MONOTORING AND MANAGEMENT OF ENERGY CONSUMPTION

Software developed by TDGI

Consumption Registration

Time and Humidity Registration

Air Quality Registration

Energy Optimisation

Quick access to information collected through computer,phone or tablet

MONITORING CONSUMPTION

3. PERFORMANCE

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

TDGI MAIN GUIDLINES

1TDGI Core-Business

Facility Management and Maintenance

2Hard Services with

Internal Resources

Experience and Know-How in various facilities

(Office Buildings, Industrial, Hospitals, and Retail)

Centralized contract management with a strong team

of Engineers and Facility Managers

Strong focus on technology and innovation

Glose, PDA’s, Analysis & Diagnosis

Mitigate risk and ensure a smooth and consistant transition

MOB + TRANS + STAB

Establish partnerships with customers that lead to

significant win-win relationships

Ensure response times and SLA´s suitable for every installation

3

4 5 6

7 8

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

CREATE ADDED VALUE

PERFORMANCEMANAGEMENT

FINANCES

GOVERNANCE

CONTINUOUSIMPROVEMENTS

HIGHLYQUALIFIEDHUMANRESOURCES

INNOVATION ANDBENCHMARKING

Management by Objectives:SLA’s, KPI’s and SPI’s

Rationalisation andCost optimisation

Governance model together with the client. Simple, with

objective and effective.

Challenging standards, implementing New solutions

and sharing metrics

TDGI team with strong skills in Engineering,

Management and Architecture.

Constantly responding to our Customer needs

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

OUR MODEL – IMPLEMENTATION AND DEPLOYMENT

People and team satisfation levels

Joint project to achieve the same

goals

Optimisation of resources and cost

reduction

Increase performance and results

Sustainability, simplification and

harmonisation

Health and Safety at Work

MOBILISATION TRANSITION STABILISATION

GOVERNANCE

5. REFERENCES

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

REFERENCES

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

REFERENCES - Portugal

ALCATEL-LUCENT

TELECOMUNICATIONS - PORTUGAL

JOHNSON & JOHNSON

OFFICE BUILDING - PORTUGAL

UNILEVER- JERÓNIMO MARTINS

OFFICE BUILDING - PORTUGAL

TOWER PLAZA HOSPITAL DE CASCAIS LAGOAS PARK – EMPREENDIMENTO

OFFICE BUILDING - PORTUGAL HEALTHCARE - PORTUGAL OFFICE BUILDING - PORTUGAL

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

REFERENCES - International

CHEVRON

BUILDING - ANGOLA

XILUVA

HOSPITALATY - MOÇAMBIQUE

GOODYEAR

BUILDING - ESPANHA

ITAMBÉ PARLAMENTO EUROPEU

BUILDING - BRASIL BUILDING - BÉLGICA BUILDING - ARGÉLIA

AGB

6. MISSION AND VALUES

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

VALUES – Teixeira Duarte Group

INGENUITY

EFFICIENCY

COMMITMENT

RESPECT

HONESTY

DEDICATION

CONFIDENCE

VALUES

INGENUITY EFFICIENCY COMMITMENT RESPECT

HONESTY DEDICATION CONFIDENCE

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

MISSION

The TDGI, dedicated to the area

of service provision, either in the

maintenance, surveillance,

cleaning or in any of the areas in

which customers get solicited

expertise, is based on “Total

Customer Satisfaction".

COMPANY POLICY

”FULL CUSTOMER SATISFACTION”

7. CERTIFICATIONS

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

INTERGRATED MANAGEMENT SYSTEM

CERTIFICATION

QUALITY ENVIRONMENTAL HEALTH AND SAFETY

YEAR 2003 YEAR 2006 YEAR 2006

RESEARCH, DEVELOPMENT AND INNOVATION

YEAR 2011

MAINTENANCE SERVICE

YEAR 2014

CERTIFICAÇÃO

We have mobilized all our work in constant search of the best procedures to perform well always, in safe working conditions, without damage to the environment and in a socially responsible manner.Encouraging in a planned and systematic way, the research, development and innovation. Resulting increasingly in the approach of the goal we pursue:

"Full Customer Satisfaction".

TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST

SITE

FOR MORE INFORMATION PLEASE VISIT OUR WEBSITE:

www.tdgiworld.com


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