2. Presented by: Davidson Dalger Introduction and The Current
Situation Ryan Roque The Importance of Training Jorge Villasante
Thinkzoom and its Benefits Robert Gonzalez Learning in Our Modern
Society and The TigerDirect of Tomorrow
3. KEY TO SUCCESS
4. Lack of Training Higher return rates Poor customer reviews
Loss of customer loyalty Increased Employee turnoverDecreased job
satisfaction
5. Importance of Training Part 1 Training is the key to a
successful business Acting professional is a responsibility that
every employee mustlearn to manage. Training teaches how to think
and act logically andknowledgably. The more the training an
employee receives, the moreresponsibilities they can manage.
6. Importance of Training Part 2Person with training Answers
phone callsprofessionally. Is polite to customers and treatsthem
with respect. Asks for help when they need it.Person without
training Answers phone callsunprofessionally. Might be rude or come
off asdisrespectful to customers. Does not ask for help whenneeded
and hangs up oncustomers.
7. Putting Thinkzoom into Action withTraining Thinkzoom is an
asset to TigerDirect. Videos specifically made for learning and
memorizing.Sales will increase, complaints will go down, accidents
will decrease,and returns will become a thing of the past.
Thinkzoom will make TigerDirect the to-go place for shopping.
8. ThinkzoomThinkzoom is a web based Learning Management System
that providesa large number of training videos focusing on a broad
range of topics.This system is already in use and trusted by many
large companies suchas Pepsi, Morton Salt and Pfizer to teach and
train their employees.Prides itself on bringing innovation,
effectiveness and excitement toonline training.Thinkzoom can
provide the types of training that can benefit manyaspects of
TigerDirect. Cashier to CEO there is truly something
foreveryone.
9. The Benefits of ThinkzoomFor your Business Allows
TigerDirect to add its ownvideos. Includes a broad range
ofpreloaded videos. Provides management tools. Provides various
types of trainings. Knowledgeable employeesmeans happy
customers.For the Employee Quizzes to test knowledgeretention.
Comment or share trainings. Clear, in-depth videos. Charts
progression through yourtrainings. Product specific training for
yourweaker subjects. Help your sales numbers go up.
10. The Benefits of ThinkzoomVendor Training Popular Brands
Popular Items Upcoming Releases Vendor Added Material Vendor Added
QuizzesSales Training Customer Personality Types How to ask the
Right Questions Dealing with Objections Dealing with Angry
Customers Selling the Benefits Becoming a Better Listener Closing
the Sale
11. Other Benefits of Thinkzoom Safety Training Personal and
Health Trainings Leadership Training Team Building Career or
Promotion Pathways
12. Learning For Our Modern Society There will be a large
upswing in e-Learning due to a change inmodern day life. People are
more connected to the internet everyday and sharethings constantly
through social media. Therefore online training is the movement for
our modern daysociety. In person training has become outdated and
expensive, making itless efficient when compared to online
training. Online training has helped employees of all levels
achieve bettermanagement and leadership skills.
13. Why TigerDirect Needs This Training Tiger Direct has a lack
of customer service Tiger Direct lacks knowledge on how to sell to
a customer and beprofessional in the work place Thinkzoom is the
solution that Tiger Direct needs With Thinkzooms online training it
keeps their students engaged andallows them to train at their own
convenience and at their ownpace. Thinkzooms online training and
effective teaching methodsultimately provide Tiger Direct with
greater customer satisfactionand sales.
14. Tiger Direct Of Tomorrow Thinkzoom can provide the type of
training that Tiger Direct is in direneed of. Thinkzoom provides
customizable training materials that can be tailoredby the
managers. Thinkzoom provides many preloaded videos that can be
assigned toan employees specific job title. Thinkzoom provides
quizzes after every video to ensure that theemployees are gaining
the knowledge that the lesson was intended toteach. This learning
system provides management tools for goal tracking andprogression
that allows a tailored training experience. Thinkzoom can help
Tiger Direct gain an advantage on the competitionand give their
employees the upper hand by performing professionallyand
efficiently in the work place.
15. Thinkzoom is a Perfect Fit!Thinkzoom encompasses everything
TigerDirect needs tosucceed! TigerDirect an active role in what
your employees learn. Simple to navigate and operate. Comprehensive
and innovative. Motivates your employees to learn more.