Let’s get to know each

other?

Krishantha Jayasundara

Staff Officer-Human Resources at Alpha

Apparels Ltd

BA General Degree

University of Peradeniya

(English, Psychology & Sociology)

PQHRM(IPM)

NDTHRD(IPM)

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What are the teams you are familiar with?

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Cricket Team

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Foot Ball Team

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Volley Ball Team

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What is the common thing that you see in these teams?

Common Objectives

Winning the Game

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What is a Team???

• A team is a small number of people withcomplementary skills who arecommitted to a common goal for whichthey are mutually accountable.

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Team

Small Number

Complementary skills

Common Goals

Mutual Accountability

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Together MoreEveryone Achieve

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Activity

• Participants start counting.

• The odd numbers are read out loud.

• Even numbers are silent and the person who is supposed to read even number has to raise his hand.

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What is a Group?

• Group of passengers travelling in a plight

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•TravellingWhat is

common in them?

•They are just passengers

Are they for a common

objective?

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Group

People who can identify with each other(sharing ideas, beliefs or experiences of common areas)

People frequently and regularly engage with each other (agreeing on a purpose and working together on a shared tasks)

People who recognize themselves and are recognized by others as part of a group.

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Common Objective Team

GroupPersonalized Objectives

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Types of Groups

Work groupsNeighborhood

groups

Social groups/special

interest groups

Self-help groups

Pressure groups

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Categories of Group

Formal Groups

Informal Groups

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Formal Groups

• Command group-comprised of employees who directly report to a supervisor

• Tasks groups-employees work to accomplished a certain task

Groups established by organizations to perform organizational work.

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Informal Groups

• Interest Groups-established to meet a mutual objective

• Friendship groups-formed by members have something in common

Natural Grouping of employees that form to fulfill social needs.

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Roles in Society

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What do you mean by “Role”?

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Role

• A position that has to be assumed and acted by an individual in a group

The expected behaviour from someone

Father

Mother

Teacher

Office Assistant

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Characteristics of Teams

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1. Clear purpose

Action Plan

missionGoals

tasks

Vision

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2. Informality

• Unlike you are working with your boss

• Unlike when the teacher is at class in school

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3. Listening techniques

• Questioning

• Paraphrasing

• Summarizing

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4. Civilized disagreement

Conflicts and criticisms are welcome within the team

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5. Consensus decision making

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6. Open communication

They share ideas and opinions openly

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7. Clear roles and work assignment

What?Why?When?For whom?

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8. Shared Leadership

• Not a single leader

• Members share leadership

• All are leaders

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9. External Relations

• Team tries to makes relations with external parties

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10. Style Diversity

• Leadership

• Approaches to tasks

• Skills diversity

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11. Self Assessment

Focus on goals

Monitor their performance

Evaluate the performance

Concerned about

deadlines

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12. Allocation right roles to the right people

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13. Selection of members on the basis of skills and competencies

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13. Challenging the group regularly with fresh facts and information

Innovative Ideas

Updated knowledge

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14. Individual responsibility and accountability

• Each employee is aware of what is expected from them

• Achievement of individual tasks leads to the achievement of teams tasks

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15. Developing trust among the

members

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Benefits of Teams

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1. Achievement of a goal in more efficient and more effective manner as team members are committed to one single goal

• More efficient-little time

• More effective-high productive/lack of wastes

• Committed- highly focused

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2. People like to work with others due

to social satisfaction.

Increased morale and motivation can be expected.

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3. High level of productivity through

specialized work processes and labour distribution

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4. Team members communicate with each other more often. Thus, they don’t have misconceptions and misunderstanding among them.

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5.Social learning takes place.

People learn from each other and from their mistakes as well.

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6. Organizational flexibility

members are open-mined and willing to go through changes

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Team Building

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Team Building

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Team Building

• Team building is a process of deliberately creating and effective team

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Formation and Development of

Groups

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Stage-01

Forming

Uncertainty

Effort to understand

their purpose

Interactions patterns tried

out

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Stage-02

Storming

Conflicts and confrontations

Redefinitions of tasks and goals

Members withdraw

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Stage-03

Norming

Cooperation and collaboration

Cohesiveness

Open communication and great interactions

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Stage-04

Performing

Group is fully functional

work for the achievement of

set goals

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Stage-05

Adjourning

Due to task completion or

goal attainment

Marked by positive emotions or feeling of loss

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Formation and Development of Groups

Forming

Storming

Norming

Performing

Adjourning

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Team Roles

• Meredith Belbin (1981) has identified key roles within a team

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Roles

Chairman

Shaper

Plant

Monitor evaluator

Company Worker

Resource Investigator

Team worker

Completer/finisher

Expert

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(1)Plant

Contribution Allowable Weaknesses

• Creative

• Imaginative

• Free thinking

• Generates ideas and

solves difficult problems

• Too preoccupied to

communicate effectively

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(2)Resource Investigator

Contribution Allowable Weaknesses

• Out going

• Enthusiastic

• Communicative

• Explores opportunities and

develops contacts

• Over-optimistic

• Loses interest once initial

enthusiasm has passed

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(3) Coordinator

Contribution Allowable Weaknesses

• Mature

• Confident

• Identifies talent

• Clarifies goals

• Delegates effectively

• Can be seen as

manipulative

• Offloads own share of

work

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(4) Shaper

Contribution Allowable Weaknesses

• Challenging

• Dynamics

• Thrives on pressure

• Has the drive and courage

to over come obstacles

• Offends peoples feelings

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(5) Monitor Evaluator

Contribution Allowable Weaknesses

• Sober

• Sees all the options and

judges accurately

• Lacks drive and ability to inspire others

• Can be over critical

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(6) Team worker

Contribution Allowable Weaknesses

• Cooperative

• Perceptive and diplomatic

• Indecisive in crunch situations.

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(7) Implementer

Contribution Allowable Weaknesses

• Cooperative

• Perceptive and diplomatic

• Indecisive in crunch

situations.

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(8) Completer Finisher

Contribution Allowable Weaknesses

• Painstaking

• Conscientious

• Searches out errors

• Inclined to worry unduly

• Reluctant to delegate

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(9) Specialist

Contribution Allowable Weaknesses

• Single minded

• Self-starting

• Dedicated

• Contributes only on a

narrow front

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What kind of a team member are you?

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