Team Work and Team Building

WHAT IS A TEAM?A team is a collection of people who iteract

with each other regularly and are dependent on each other for attainment of common goals.

What is a work group?A WORK GROUP CONSISTS OF TWO OR

MORE PEOPLE WHO INTERACT AND WORK TO DO A PARTICULAR TASK.

The levels of work groups…Dependent level work groups

Independent level work groups

Interdependent level work groups

Dependent level work groups Dependent-level work groups are the

traditional work unit or department groups with a supervisor who plays a strong role as the boss.

Everybody has a job to do.Boss tells do’s and don’ts.Can perform well in the short run.

Independent level work groups each person is responsible for his or her own main area. staff members work on their own assignments with

general direction and minimal supervision. Examples:-

Sales representatives, research scientists, accountants, lawyers, police officers, librarians, and teachers are among the professionals who tend to work in this fashion.

Interdependent level work groups Members of an interdependent-level work group rely on

each other to get the work done. Sometimes members have their own roles and at other

times they share responsibilities. They coordinate with one another to produce an overall

product or set of outcomes. 

Teams are a from of work group, but not all work groups are teams.

work groups teams

Work Groups

Individual accountability

Come together to share information and perspectives

Focus on individual goals

Produce individual work products

Define individual roles, responsibilities, and tasks

Concern with one's own outcome and challenges

Purpose, goals, approach to work shaped by manager

Teams

Individual and mutual accountability

Frequently come together for discussion, decision making, problem solving, and planning.

Focus on team goals

Produce collective work products

Define individual roles, responsibilities, and tasks to help team do its work; often share and rotate them

Concern with outcomes of everyone and challenges the team faces

Purpose, goals, approach to work shaped by team leader with team members

What is team building ?It is an effort to create a climate that

encourages and values the contribution of people , with energies directed towards problem solving and task effectiveness to achieve team’s purpose.

Stages of team development Forming Storming Norming Performing Adjourning

Stages of Team Development

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Forming Forming Storming Storming Norming Norming PerformingPerforming

EExplain xplain DDemonstrate emonstrate GGuide uide EEnablenable

Stages in team development Forming – team members are introduced

Storming – the team transitions from “as is” to “to be”

Norming – the team reaches consensus on the “to be” process

Performing – the team has settled its relationships and

expectations

Adjourning – the team shares the improved processes

with others

Forming The “polite” stage in which the team �

starts to form. Everyone is trying to figure out what �

the team concept is. Initial “silent” leaders may take the �

rein. The team is usually positive for the �

most part for the initial meetings. No one has offended anyone at this �

point yet!

Storming The honeymoon is over.The silent leaders may be clashing for

control of the group. People disagree and may blame the team concept, saying it doesn’t work. Management needs to do a lot of coaching

to get people to work past their differences,

may take separate 1–on–1’s with people.

Storming includes feelings and behaviors of:

„ Resisting the tasks. „ Resisting quality improvement approaches

suggested by other members. „ Sharp fluctuations in attitude about the team

and the project's chance of success. „ Arguing among members even when they

agree on the real issues. „ Questioning the wisdom of those who

selected this project and appointed the other members of the team.

This phase sometimes takes 3 or 4 meetings before arriving at the Norming phase.

Norming The team is starting to work well together�

They may start to “boast ” the team concept �to others who aren’t in the team and will be very positive about their role/team group.

Often, the team will bounce back and forth �between “storming” and “norming” when issues crop up.

Regressions will become fewer and fewer and the team will bounce back to “norming” in a quicker manner as the team “matures.”

Norming includes feelings and behaviors of:

„ Acceptance of membership in the team. „ An attempt to achieve harmony by

avoiding conflict. „ More friendliness, confiding in each other,

and sharing of personal problems. „ A sense of team cohesion, spirit, and

goals. „ Establishing and maintaining team ground

rules and boundaries. They now have more time and energy to

spend on the project.

Performing † This is the level where the team is a

high performance team.† They can be given new projects and

tasks and accomplish them successfully.They are a complete self-directed team

and require little, if any, management direction.

There is a high degree of cohesion among team members.

† In many organizations, this can take 6 months or longer to reach this state this stage.

CohesionComes together

as a team High energy High interest Progress is made Team is

supportive Develop

relationships

Adjourning The team briefs and shares the �

improved process during this phase. When the team finally completes that �

last briefing, there is always a bittersweet sense of accomplishment coupled with the reluctance to say good–bye.

Many relationships formed within these �teams continue long after the team disbands.