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Leading and Developing
High Performing Teams
Larry D. CobleSchool Leadership Services
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Larry D. Coble, School Leadership Services 2
Tree
ShoeCar
Rock
GlassFish
Sky
Hen
Ball
Jump
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Larry D. Coble, School Leadership Services 3
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Larry D. Coble, School Leadership Services 4
Tree
ShoeCar
Rock
GlassFish
Sky
Hen
Ball
Jump
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Larry D. Coble, School Leadership Services
List three characteristics of a person you trust.
Develop a efinition of team trust.
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Larry D. Coble, School Leadership Services !
!ork
Group Team
Hi"h#erformin"
Team
" Independent " Interdependent
"Shared Goals
"Shared
Accountability
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Teams vs. Tradi$ional %rgani&a$ion
$r"ani%ational structure is flat rather thanlayere.
Team is responsi&le for '(hole) *
processes+multiple tasks. ,ministrators coach- avise- facilitate. Teams are accounta&le for plannin"- controllin"-
improvin" their (ork. Leaership is share. nformation is share. Re(ars &ecome team &ase.
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Training Con$en$ for Teams
/nerstanin" "roup ynamics 0self1unerstanin"2
Listenin" Givin"+receivin" fee&ack Reactin" constructively to others3 ieas 4aluin" iniviual ifferences
Conflict mana"ement #ro&lem1solvin" Decision1makin"
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Percep$ions
567 1 Teams improve employee morale. 687 1 Teams improve mana"ement morale.
9:7 1 Teams contri&ute to increase profits. ;:7 1 Teams have improve the 7 1 Teams have improve prouctivity.
Goo?e(s,&outTeams@
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+ Team s-
!hat ima"es come to min (hen you
hear the (or 'Team)A
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+ Team s-
a group of individuals who work together to produceproducts or deliver services for which they are mutuallyaccountable.
-- Mohrman et al. a small number of people with complementary skillswho are committed to a common purpose, performancegoals, and approach for which they hold themselvesmutually accountable.
-- Katzenbach and Smith two or more people who must coordinate theiractivities to accomplish a common goal.-- Shonk
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entify the kins of teams that eist in
your school+istrict or or"ani%ation.
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Teams vs. ro/ps
Teams generally have a s$ronger sense ofiden$ifica$ion among $heir members $han dogro/ps.
Teams have common goals or $as0s, 1hich mayrange from $he developmen$ of a ne1 prod/c$ $oan a$hle$ic leag/e championship.
Tas0 in$erdependence $ypically is grea$er 1i$h$eams $han 1i$h gro/ps.
Team members of$en have more differen$ia$edand speciali&ed roles $han gro/p members.
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Larry D. Coble, School Leadership Services )4
ro/p orms
-are the informal rules groups adopt to regulateand regularize group membersbehaviors.
Although norms are only infrequently written downor openly discussed, they nonetheless often havea powerful and consistent influence on behavior(Hackman, 1976).
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Larry D. Coble, School Leadership Services )
ro/p orms
facili$a$e gro/p s/rvival
simplify or ma0e more predic$able 1ha$ behavior ise5pec$ed of gro/p members
help $he gro/p avoid embarrassing in$erpersonalproblems or
e5press $he cen$ral val/es of $he gro/p and clarify 1ha$is dis$inc$ive abo/$ $he gro/ps iden$i$y(Feldman, 1984)
-do no$ govern all behaviors, 6/s$ $hose a gro/p
feels are impor$an$. orms are more li0ely $o be
seen as impor$an$ and ap$ $o be enforced if $hey
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Larry D. Coble, School Leadership Services )!
' 7ey Charac$eris$ics
Clear vision
High performance s$andards
Leaders $a0e s$oc0 Leaders assess $he $echnical s0ills
Leaders sec/re reso/rces and e8/ipmen$
Planning and organi&ing High levels of comm/nica$ion
9inimi&ed in$erpersonal conflic$
Task,ccomp
lishment
.nterpersonal
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Larry D. Coble, School Leadership Services )#
Team Development !heel
+dap$ed from: S;
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Larry D. Coble, School Leadership Services )'
S$ages of Team Developmen$
Forming Dependen$ on leader Concern abo/$ clari$y of $as0
Storming Conflic$ 1i$h members, leader, and $as0
Norming Cohesiveness Shif$ing leadership
Performing n$erdependency Crea$ivi$y High Prod/c$ivi$y
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Larry D. Coble, School Leadership Services )(
Principles for
;ffec$ive Team1or0 +ll $eam members share responsibili$y for $he $eam. The en$ire $eam sho/ld s/ppor$ $eam decisions. Bse me$hods $ha$ allo1 as many of $he $eam members
$o par$icipa$e as possible. e fle5ible in r/les, agenda, and in all proced/res. C/$ do1n $he $hrea$ $o individ/al members. ;val/a$e $eam progress con$in/ally.
e conscio/s of $he impor$ance of $he roles yo/ andeach $eam member play.
Le$ $he $eam be ac$ive.
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Larry D. Coble, School Leadership Services 2*
e$ %ff $o a ood S$ar$
TaskStructure
Group
Bounaries
?orms
,uthority
Adapted from Leadership Enhancing the Lessons of Experience. R. Hughes, R.Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed. 199. . *49.
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Larry D. Coble, School Leadership Services 2)
;5ercise:
Par0er Team Player
S$yle nven$ory
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Larry D. Coble, School Leadership Services 22
Team Player S$yles
Con$rib/$or
Collabora$or
Comm/nica$or
Challenger
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Larry D. Coble, School Leadership Services 23
Team /ilding =ideo
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;5ercise:
+ssessing %rgani&a$ional
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Larry D. Coble, School Leadership Services 2
;5ercise:
;mployee nvolvemen$:
?here Does $he School Sys$emS$and o1
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Larry D. Coble, School Leadership Services 2!
Team Effectiveness
Leadership ModelA mechanism to first identify what makesa team effective and then point the leader
either toward the roadblocks that arehindering the team or toward ways tomake the team even more effective than it
already is.
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Larry D. Coble, School Leadership Services 2#
+ Sample of Teams %bserved
Surgical teams
Space Shuttle processingteams
Top management teams
Product developmentteams
Covert intelligence teams
Dental teams
Satellite launch teams
Athletic teams
Ad hoc teams
B-1 and B-52 bombercrews
Military transport teams
Hyperbolic enginemaintenance teams
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Larry D. Coble, School Leadership Services 2'
Eo/ eed a Team ?hen-
You have an ambiguous, complex task
with a common goal [not for a routine
task].It is a situation where differentiated rolesare required [different people needed to
do different things].You need input from multiple perspectives[interdependence is required for success].
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Larry D. Coble, School Leadership Services 2(
$RG,?,T$?,L SHLLS
;nvironmen$ ;nvironmen$
nd/s$ry
%rgani&a$ion
ro/p >orma$ion
T;+9a$ 1or0
T,SE
B$/
?D,RF ,/TH$R
.TF
?$R
GS
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Larry D. Coble, School Leadership Services 3*
?ha$ Dis$ing/ishes a HighFPerforming
Team from a
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Larry D. Coble, School Leadership Services 3)
!ork
GroupTeam
Hi"h#erformin"
Team
" Independent Interdependent
Shared goals"Sharedaccountability
Significant task
Good leadership
ommitmentlear mission
Think!Act creati"ely
#elationships
#ecogni$e each other%s e&pertise
Sense of indi"idual satisfaction
Synergy
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Larry D. Coble, School Leadership Services 32
Sys$ems Theory
?#/T #R$CSS $/T#/T
Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
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Larry D. Coble, School Leadership Services 33
Sys$ems Theory for Teams
?#/T #R$CSS $/T#/T
Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
Team
Resources
an
Contet
Team
#rocess
Team
ffectiveness
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Larry D. Coble, School Leadership Services 34
Tradi$ional >oc/s for n$erven$ion
?#/T #R$CSS $/T#/T
Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
Team
Resources
an
Contet
Team
#rocess
Team
ffectiveness
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Larry D. Coble, School Leadership Services 3
;5ercise:
+$ yo/r $able gro/ps, $ell one ano$her, in
Gro/nd robin fashion, a Gs$ory abo/$ $he
;ST$eam of 1hich yo/ have ever beena par$.
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Larry D. Coble, School Leadership Services 3!
;5ercise:
The listeners are to search for thecharacteristics that made these teams
successful.Jot these characteristics downindividually.
Compare notes and develop a consensuslisting of characteristics of successfulteams.
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Larry D. Coble, School Leadership Services 3#
Leaders mpac$ on Teams
Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
%he leader is a po"erful fa&tor.
+ome are great.
+ome ou &ant stand to -e around.
ou &an tell the di/eren&e -et"een goodones and -ad ones, and its mostl - gutfeel.
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Larry D. Coble, School Leadership Services 3'
;5ercise:
Go back to the Best Team of whichyouve ever been a part.
Describe the BEHAVIOR of the leader(s).
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Larry D. Coble, School Leadership Services 3(
Team Leadership
The Team Leaders job is to createconditions for the team to function
effectivelymust give enough informationabout the task(s)not too little or toomuch.
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Larry D. Coble, School Leadership Services 4*
Team Leadership
Team Leadership is a front-loadingopportunity: taking the time to clarify
tasks, goals, and roles UP FRONTcreates an environment for effectiveteamwork.
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Larry D. Coble, School Leadership Services 4)
;ffec$ive Leaders of High Performing Teams
Do These 4 ehaviors +ll $he Time:
1. +pend time 0up front&reating the team.
*. +ta &alm "hen 0the going
gets rough.
'. 2earn from mista$es.
4. 3eelop team mem-ersthrough e/e&tie &oa&hing.
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Larry D. Coble, School Leadership Services 42
orms
Norms) *nwritten+ but "ery powerful+
rules of beha"ior
Team Leader should get two or three veryimportant and powerful norms in place atthe beginning.
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Larry D. Coble, School Leadership Services 43
+/$hori$y Con$in//m
Laisse%1Faire
Anarchy
Democratic
* mpo(erment *
,utocratic
Totalitarian
Democra$ic $o +/$ocra$ic is 1here effec$ive
leadership occ/rs.
Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
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Larry D. Coble, School Leadership Services 44
Team Leadership is Si$/a$ional
+/$ocra$ic $eam leadership is $he bes$ s$yle in
a CRSS.
Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
,utocratic
+ crisisis $he only$ime a/$ocra$ic $eam
leadership is more effec$ive $han democra$ic.
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Larry D. Coble, School Leadership Services 4Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
D/ring $he firs$ mee$ing, $he Team Leader
sho/ld demons$ra$e $he 1hole range ofs$yles FF from Democra$ic $o +/$ocra$ic.
Democratic ,utocratic
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Larry D. Coble, School Leadership Services 4!
Team Leadership
?#/T #R$CSS $/T#/T
Adapted from Leadership Enhancing the Lessons of Experience. R.Hughes, R. Ginnett, G. Curph. !r"on #oo$ %eam, Chi&ago. 'nd ed.199.
Team
Resourcesan
Contet
Team#rocess
Teamffectiveness
3ir
e&ti
on
3esig
n
3e4elo
pm
ent
5onitorin
gteam
e/e&ti4eness
is
managem
ent6not
leadership
.
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Larry D. Coble, School Leadership Services 4#
4S$?
Design
Direc
$ion
De
ve
lopm
en
$
TEAM LEADERSH!
on team e""ecti#ene$$%eedback
%eedback
%ee
dbac
k
%eedback
Sel"-e""icacy
!otency
En#ironment
nd&$try
%rgani&a$ional np/$s
%F) /$/re capabili$y of $eam
ndivid/al sa$isfac$ion
+dap$ed from Leader$hi' Enhancin( the Le$$on$ o" E)'erience.
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Larry D. Coble, School Leadership Services 4'
%/$p/$s
, team is effective if its productive output (goods, services, decisions)meets the standards of quantity, quality, and
timeliness of the people who use it; the group process that occurs while the team isperforming its task enhances the ability of themembers to work together as a team in the future;
and The team experience enhances the growth andpersonal well-being of the individuals who comprisethe team.
Adapted from7 Groups that Work(and Those that on!t".Ha&$man, 199.
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Larry D. Coble, School Leadership Services 4(
%ne +pplica$ion of $he 9odel:
The model can help if yo/ 1an$ $o assis$ $eams in
organi&a$ions $ha$ are already /nder1ay and
are having some diffic/l$y.
Diagnosis
Leverage Poin$s
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Larry D. Coble, School Leadership Services *
%rgani&a$ional np/$s
$1> Re(ar Systems%F2 ;d/ca$ion Sys$ems
%F3 nforma$ion Sys$ems
%F4 Con$rol Sys$ems
Team Design
T1> TaskTF2 Composi$ion
TF3 orms
TF4 +/$hori$y
ndivid/al np/$s
1> nterests+otivationF2 S0ills I +bili$y
F3 =al/es I +$$i$/des
F4 n$erpersonal ehavior
#1> ffortPF2 7no1ledge J S0ills
PF3 S$ra$egy
PF4 ro/p Dynamics
Process Cri$eria
+dap$ed from Leader$hi' Enhancin( the Le$$on$ o" E)'erience.
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Larry D. Coble, School Leadership Services )
%rgani&a$ional np/$s
%F)
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Larry D. Coble, School Leadership Services 2
%rgani&a$ional np/$s
%F)
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Larry D. Coble, School Leadership Services 3
Team Leader
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Larry D. Coble, School Leadership Services 4
;ffec$ive Leaders of High Performing
Teams Develop Team 9embers y:
;mpo1ering $he $eam $hro/gh $he sharing ofbo$h responsibili$y and acco/n$abili$y and$hro/gh $he eval/a$ion of individ/al members of
$he $eam as 1ell as $he 1hole $eam. ;ns/ring $ha$ a $eams $as0s are consis$en$ 1i$h
$he vision, mission, and goals of $heschoolIdis$ric$ or organi&a$ion.
Providing professional gro1$h oppor$/ni$ies $ha$are aligned 1i$h $he overall school plan and 1i$h$he $as0s $he $eam is being as0ed $o /nder$a0e.
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Larry D. Coble, School Leadership Services
;5ercise:
Describe yo/r vision for yo/r 1or0
$eam.
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Larry D. Coble, School Leadership Services !
;5ercise:
Team Performance
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Larry D. Coble, School Leadership Services #
ac0 Home +pplica$ions
Ho1 1ill fos$er and enco/rage
T, D4L$#?Tfor con$in/o/s
improvemen$ in my schoolIdis$ric$ ororgani&a$ion
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;5ercise:
?ilderness S/rvival