MGT 700: Organizational MGT 700: Organizational BehaviorBehavior

TEAMS IN ORGANIZATIONTEAMS IN ORGANIZATION

Prepared for

PM DR NORZANAH BT MAT NOR

Prepared by

UMMU HUSNA DERAHMAN

2013477868

Organizational Behavior: 2

Outline: Study Questions

What are teams and how are they used in organization?

When is a team effective?What are the stages of team development?How can we understand teams at work?

Organizational Behavior: 3

Study Question 1: What are teams?A team is a group of people holding

themselves collectively accountable for using complementary skills to achieve a common purpose.

Teamwork occurs when team members live up to their collective accountability for goal accomplishment.

Teams vs Groups

Organizational Behavior: 4

Organizational Behavior: 5

Study Question 1: What are teams?

Types of teams ( What teams do?)– Teams that recommend things.

• Established to study specific problems and recommend solutions to them.

– Teams that run things.• Have formal responsibility for leading other

groups/ organizations.

– Teams that make or do things.• Work units/ functional groups that perform ongoing

tasks such as marketing, sales, system, etc.

Organizational Behavior: 6

Study Question 1: How are they used in organizations?

Organizations as Networks of Teams.

Cross-functional and problem-solving Teams.

Self-managing Teams

Virtual Teams

Study Question 1: How are they used in organizations?

Organizations as networks of teams .

Organizational Behavior: 7

Study Question 1: How are they used in organizations?

Problem-Solving Teams

Organizational Behavior: 8

Study Question 1: How are they used in organizations?

Organizational Behavior: 9

Cross-Functional Teams

• Has members from different functions or work units.

• A way to deal the functional silos problem.

Study Question 1: How are they used in organizations?

Organizational Behavior: 10

Self- Managing

Teams

Are empowered to make

decisions to manage

themselves in day-to-day

work.

Study Question 1: How are they used in organizations?

Virtual Teams

One whose members convene and work together

through computer mediation rather than face-to-face.

Organizational Behavior: 11

Organizational Behavior: 12

Study Question 2: When is a team effective? Criteria of an Effective Team

Social Facilitation Social Loafing andTeam Problem

Organizational Behavior: 13

Study Question 3: What are the stages of team development?

FORMINGGetting to know each

other

STORMINGDealing with tensions and

defining group tasks

NORMINGBuilding relationship and

working together

PERFORMINGMaturing in

relationships and task performance

ADJOURNINGDisbanding

and celebrating accomplishments

Study Question 4: How can we understand teams at work?

Organizational Behavior: 14

Teams are open systems that interact with their environments to obtain resources that are transformed into outputs.

Team Effectiveness = Quality of Inputs X (Process Gains – Process Losses).

The equation summarizing the open systems model for team performance is:

Study Question 4: How can we understand teams at work?

- Input factors such as resources and setting, nature of the task, team size, and team composition, establish the core performance foundations of a team.

- Team processes include basic group or team dynamics that show up as the ways members work together to use inputs and complete tasks.

Organizational Behavior: 15

AN OPEN SYSTEMS MODEL OF TEAM EFFECTIVENESS

Feedback 16

Team Input

Resources & setting-Resources- Technology-Structure-Rewards-InformationNature of task-Clarity-ComplexityTeam size-Number of members-Even-odd numberTeam composition-Abilities-Values

Team Process

The way team members Interact and work Together-Norms-Cohesion-Roles-Communication-Decision making-Conflict

Team Effectiveness

Accomplishment of desired outcomes-Task performance-Member satisfaction-Team viability

© 2005 Prentice Hall Inc. All rights reserved.

9–17

Key Roles of Teams

Organizational Behavior: 18

19