Tech Fellow Program @ TC

THE ROLE OF THE TECH FELLOW

• Assist faculty one-on-one (in person, email, phone, chat, web conferencing) (Moodle, Google Apps, Mahara, Alfresco, Adobe Connect, Second Life, Qualtrics, the SmartBoard, etc.)

• Run orientation sessions and workshops • Test new tools and upgrades• Produce online and off-line help documentation (handouts,

videos, websites) • Manage “Techfellowhelp” shared mailbox and maintain

twitter postings • Present best practices at Faculty Tech Dialogues and various

events

Tech Fellow Program @TC

TECH FELLOW WORKFLOW

TECH FELLOW WORKFLOW

Tech Fellow Weekly Meetings• 3 F2F meetings -1 Remote meeting – 2 HRS

Shared Agenda

Participant list

Text chat

Tech Fellow Weekly Meetings

• Host – Scribe• AGENDA– Useful Links – Announcements /Urgent Deadlines– Issues of the week– Projects – Presentations– Testing– Tweet of the week– Action Items

Tech Fellow Training Model

Self Monitoring - Mentor

Self Monitoring -Mentee

HOW THE TECH FELLOWS ARE RECRUITED

Criteria :

• Technical abilities, knowledge of security policies, • Teaching or mentoring experience • Good interpersonal and communication skills• Flexible schedule – (2 semesters)• Team workers, problem solvers • Self-directed learners, • Respect deadlines, reliable, proactive, take

initiative, not afraid of making mistakes, can resolve conflicts, accept criticism, and are able to cope with stress

HOW THE TECH FELLOWS ARE RECRUITED

.

.

Priority = assign a Tech Fellow to the department in which he/she is enrolled

• Recommendation from departments

• Job application

• InterviewDetailed questionnaireFace to Face or Skype meeting

TF Interview process

Challenges

• Faculty Outreach• Turn over • Physical space• Faculty expectations