Date post: | 16-Apr-2017 |
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Technology |
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World®’16
Real-TimeIdentityAnalytics– ImprovingPerformanceThroughIncreasedInsightCAIdentitySuiteMatthewK.Miller– Sr.PrincipalConsultant– CATechnologies
SCT36T
SECURITY
1 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.
Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.
ForInformationalPurposesOnlyTermsofthisPresentation
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Abstract
Manyorganizationsarechallengedtounderstandhoweffectiveand
efficienttheirkeyidentityservicesandprocessesare.CAIdentitySuite
includescomprehensiveidentityanalyticstoprovideyouwithincreased
insightintotheoperationoftheseservicestoenableyoutoidentify
bottlenecksandcorrectthemquickly.CometothisTechTalktolearn
howtoincreasethecompany’sproductivityandensurethatyour
servicelevelgoalsaremeteasilyandconsistently.
MattMiller
CATechnologiesSr.PrincipalConsultant
5 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
IdentityAnalytics
• OperationalExcellenceConsoleforManagers
• Centralizeddashboardprovidingauniqueviewofallidentitylifecycleprocesses
• Allowmanagerstoanalyzeprocessesanddrilldownintopotentialproblemsandremediatethem
• Improvesefficiencyandproductivityoftheenterprise
• SLAstatisticsgiveprojectsponsorsbusinessjustificationforprojectROI
Empoweringthebusinesstoachieveoperationalexcellencewithreal-timeanalytics
9 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
TypesofAnalyticsViews
Requester:attributesabouttheindividualsubmittingthetask/makingtherequestSubjectoftheRequest:attributesabouttheindividualbeingprocessed/receivingaccessAformproperty:attributegatheredfromtheformsubmittedaspartoftheprocess/request
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What’sthedifference?
JeffAndrewsManager
ElizabethTalbotUser
Title=ManagerUserID=andje01
Title=DeveloperUserID=talel01
JeffRequestsAccessforElizabeth
Requester|Title=ManagerSubjectoftherequest|Title=Developer
11 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
What’sthedifference?
JeffAndrewsManager
ElizabethTalbotUser
Title=ManagerUserID=andje01
Title=DeveloperUserID=talel01
ElizabethRequestsAccessforHerself
Requester|Title=DeveloperSubjectoftherequest|Title=Developer
Requester|ManagerID=andje01
12 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
What’sthedifference?
JeffAndrewsManager
Title=ManagerUserID=andje01
JeffCreatesNewContractor
FormProperty|ContractPeriod=90DaysRequester|ManagerID=andje01
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Whatarethedatapoints?
Durationtocompleteintimescale
Numberofrequestsstartedonthedate
14 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
HowdoIreadthecharts?
Averagedurationoverthecourseofthetimeframe
Totalrequestsoverthecourseofthetimeframe
Longestdurationoverthecourseofthetimeframe
Shortestdurationoverthecourseofthetimeframe
15 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
HowdoIreadthecharts?
RequestscreatedonJanuary3rd
tookonaverage9days
1request wassubmittedonJanuary3rd
16 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
HowdoIreadthecharts?
Hoverovertoviewresultoftheprocessoverthecourseof thetimeframe
Hoverovertoviewresultoftheprocessoverthecourseof thetimeframe
Hoverovertoviewresultoftheprocessoverthecourseof thetimeframe
21 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
BreakingDowntheWorkflow
Dataavailable onlyifaworkflowisassociatedtotheIDMtask
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WorkflowDetails– Level2
Selectanactortoget additionaldetails
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WorkflowDetails– Level3
Outcomesproducedbytheactorselected
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SESSION# TITLE DATE/TIME
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SCT45T HowFastIsYourDirectory? 11/16/2016at4:30pm
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