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Welcome toTech Tips Beyond the Manual
Created by:Laser Pros International
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Overview
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Tech Tips Beyond the Manual
Print Defects
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Half Self Test
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Engine Test
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Line of print missingfrom top to bottom
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Vertical defect:Print missing but goodimage formation
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Slow fade from left toright
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Vertical defect inside topand bottom registrationarea
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Horizontal defect withoutrepetition and insidemargins
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Defect extends beyondthe left and rightmargins
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High voltage powersupply defect
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High voltage powersupply defects
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Ghosting defect
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Example of laser scannerfailure
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Paper Jams
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Determine the nature of the jam
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Mechanical Jam /Accordion Fold
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Folds on leading edge
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Tears or wrinkles onleading edge
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Print skewed or offset onpaper
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Electronic paper jams
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Paper jams caused bytiming problems
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Troubleshooting timing jams
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Multiple Feeds
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Paper does not leavepaper tray
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Stuck/Missing flags orbad sensor
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No Power Up / Dead Machine
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About Power Supplies
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Things to look for
NO
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Isolation of components
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Isolate printer from PC or Network
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Control panel settings and host drivers
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Control panel messages or error codes
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General Repair Procedures and UsingTechnical Support Hotlines
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Helpful troubleshooting hints
(the cover your butt theory)
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Using technical support hotlines and online support
888.558.5277, Dial 2for Technical Support
*Their advice is only as good as the information you provide*
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Tech Tips - Beyond the Manual
Thank You:
Laser Pros InternationalOne International LaneRhinelander, WI 54501
Phone: 888.558.5277 Fax: 715.369.5910www.laserpros.com
