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Successful Retention in ESL & EL/Civics
ClassesTechnical College System of Georgia
Office of Adult EducationAugust 14, 20132:00 – 3:30 pm
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Technical Housekeeping If you haven’t already, call 1-866-590-5055 and enter
access code 8019870#
Please mute your phone line to minimize background
noise.
You can access presentation materials on the GALIS
“Help” page under Technically Speaking:https://galis.tcsg.edu/OAL_PORTAL/Docs/Documentation.aspx
Technical Difficulties? Email [email protected].
Stay tuned at the end for a link to an online
evaluation form and information about the next ESL
Technically Speaking.
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Teleconference Overview Introduction – Felicia Phelps, GPS Coordinator Presenters
Christopher Durden, Adult Education/ESL Lead Instructor, Gwinnett Technical College
Yumi Kim, ELP Coordinator, Central Georgia Technical College Loretta Siefferman, Manager, Adult Education Services,
Catholic Charities of the Archdiocese of Atlanta Questions of Presenters Sharing from Others Closing Remarks – Felicia Phelps, GPS Coordinator
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Introduction
Retention = Huge Challenge Effective Classroom Structure Strategic Instructional Strategies Instructional Service Facilitation Rewarding Measurable Outcomes
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Student Retention Incentives
Increase student contact hours Revise attendance policy Provide learner-centered instruction Create an ABE class for exiting ESL students Recognize students who make gains Increase duration of classes
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Retention through Technological Innovations
Offer open computer labs for students to increase contact hours and reinforce classroom instruction
Offer an extended open computer lab for student skills reinforcement
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Retention through Management
Control classes through managed enrollment Place students in classes by EFL Provide more individualized instructional
opportunities for lower performing students Monitor student attendance for post-testing Evaluate progress and retention w/ GALIS
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Retention through Instructor Training
Introduce evidence-based teaching strategies through training opportunities
Recognize instructors for meeting educational gain goals
Recognize support staff for exemplary service
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Ongoing Retention Initiatives
Offer ESL in multiple locations Brand organization at off-campus sites Share brochures and gift passes to
students for free classes Offer free citizenship labs to upper levels Give T-shirts to students who make a gains
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Ongoing Retention Initiatives
Use student syllabi based on SEP to encourage class attendance, participation
Reach out to no-show, dropped, and at-risk students on a monthly basis
E-mail schedules, special messages, and class/school reminders to students
Track ESL program/teacher productivity to assess and guide program improvement
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Here today…Gone tomorrow, if we can’t help them…
Strategies for Motivating and Retaining Adult Learners
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Create a Positive
Classroom Environment
Create Common
Experience
Make learning
relevant and engaging
Build Personal and Professional Relationship
Sense of belonging
and community
Making It W
orth the Stay
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Make Learning Relevant and Engaging: Project-based Learning Activities
Build Confidence
Share with Others
Build Language
Project-based
Learning Activities
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Make Learning Relevant and Engaging: Project-based Learning Activities
Keep them coming back for more!
The Basics For Success Mutual Accountability Team Effort Division of Labor Selection, Training, Support Recognition
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Successful student retention depends upon the commitment of students and programBegins with recruitmentContinues with orientationIs reinforced with program qualityResults in higher completion rates
Mutual Accountability
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A Team Effort Starts with your paid staff Can be bolstered by volunteers
Volunteers supplement and enhance our efforts – they don’t replace them
PROGRAM ADMINISTRATOR
LEAD INSTRUCTORS
Instructors Instructors
Instructor’s Aide Instructor’s Aide
Administrative Support Administrative Support
Counselor Counselor Support
Advisory Committee
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Perspectives On Volunteers
Community stakeholders Volunteer RESOURCES Maximize
Program capacityQuality and length of instructionRetention $
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Questions To Ask
Where do I need help? Where does my staff say they could use
assistance? How can I help?
is not the solution!
Bilocation
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Possible Answers Instructional support
Working with select groups under supervision Data entry Hospitality Phone calls and follow-ups Marketing ???????
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VolunteerFormula For Increased RetentionBuy-in from staff
+ Application process+ Orientation to the big picture+ Task-specific expectations and training+ Ongoing training and support+ Inclusion in decision-making process+ Recognition
= SUCCESS
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Contact Information
Felicia PhelpsGrant Program Support CoordinatorOffice of Adult [email protected](478)329-4720
Yumi KimELP CoordinatorCentral Georgia Technical [email protected] (478)757-6671
Christopher B. DurdenAdult Education/ESL Lead InstructorGwinnett Technical [email protected](678)226-6352
Loretta SieffermanManager, Adult Education ServicesCatholic Charities of the Archdiocese of [email protected](770)790-3104
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Thank you for your participation!
Please complete an evaluation of this session at
http://surveymonkey.com/s/TechnicallySpeakingRetention
Next ESL & EL/Civics Technically Speaking:
ESL Educational Gain: Best Practices
November 20, 2013 2:00-3:30 pm