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Technology Communities of Practice

Curtis A. Carver Jr. , PhDVice Chancellor and Chief Information Officer

University System of Georgia

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• Communities of Practice

• Time

• Implications

Agenda

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• Thank You• Enhancing our Communities

– Engagement– Training– Communications– Anticipation– Innovation

Communities of Practice

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• Campus Visits

• Engagement with Strategic Partners

• Consulting Teams

• IT Contracts

Engagement

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Business Strategist CIO

Transformational CIO

Functional CIO

Time

Effort

CIO 1

CIO 3CIO 2

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• Centralized Training Coordinator

• Types of Training– New User– Periodic– Advanced

• Professional Development Consortium

Joint USO – Campus Initiative

Training

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• Dedicated Customer Relations Coordinator• Three Tier Enhanced Model

– Public Brand

– Community of Practice

– Internal Organization

Communications

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• Strategic Plan

• Strategic Roadmap

• Sensing the Environment– Georgia Summit– Rock Eagle– Strategic Vendor Engagements

Anticipation

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Customer Value ITS

Campus Enterprise

Innovation

Everyone can must be an agent of innovation

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Questions, Comments, A Conversation?