Technology for Your Property: The Tech Amenities Residents Are Looking For (Webinar)

Technology for Your Property:The Tech Amenities Residents Want

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AppFolio

• Web-based property management software

• Complete Solution Includes• Property Mgmt & Accounting• Online rent collection (free)• Prospect / Guest Card Tracking• Marketing • Website• Payment processing• Online applications• Resident Screening

So You Run a More Successful Business

Grace Hill

• Leading Education Provider• Offering eLearning for more than 10 years• More than 1,500 courses taken each day• Accounting

• Apartment-Industry Specific Training• Fair Housing, Preventing Sexual Harassment• Intro to Social Media, with Lisa Trosien• Dozens more in English & Spanish

• Vision Learning Management System (LMS)

• Custom Course Development

• www.GraceHillLearning.com for course previews


InfiniSys Electronic Architects

• Multifamily Technology Consulting + Design

• Network designs for new and existing buildings

• Contract consulting for telecommunications agreements

• Technology amenities for apartments, student

housing, hotels, mixed-use developments and more

• ElectronicArchitect.com

• Multifamily Technology group on LinkedIn


What Renters Want


Impact of the following community amenities on what apartment to rent in the future?

18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65+ Total

Security and access control features 4.32 4.33 4.35 4.36 4.44 4.44 4.34

WiFi enabled community 4.26 4.05 3.95 3.96 3.73 3.46 4.04

Top quality workout facilities 4.02 4.00 3.83 3.77 3.50 3.42 3.92

Storage facilities 3.53 3.60 3.79 3.92 4.09 3.80 3.68

Communal gathering spaces that encourage people to sit, talk 2.69 2.69 2.67 2.65 2.63 2.64 2.68

Business center/cyber cafe from which to work 2.68 2.54 2.56 2.63 2.48 2.41 2.57

Communal kitchen/dining area 2.42 2.42 2.50 2.48 2.37 2.46 2.44

Source: SatisFacts Research (www.SatisFacts.com)

Access control, Wi-Fi, Fitness center

scored high; Gathering

spaces, Business center scored low

How Renters Live


Tech Before Furniture


Expected to grow 10-20%

per user per year


Internet Usage

Can your property deliver the

service residents expect?


Technology Amenities

• Basic telecommunications services

• Wireless/mobile explosion

• Access control and security

• Common areas: “WOW” factor

• Energy management

• Building management


Can your residents select

from more than one provider

for TV and Internet services?


Time for a poll…

Telecommunications

• Multiple options for TV & Internet

• TV add-ons: HD, DVR, 3D, PPV

• More video streaming & online gaming

• Verizon FiOS now offering 300 Mbps!


We Need Better Plumbing


Can’t we skip the fiber,

just go all wireless?


Tech Before Furniture


Wireless & Cellular

• Often 10+ connected devices/user

• Fewer landlines, more mobile devices

• Connectivity is expected everywhere

• Mobile site for resident services


Wireless & Cellular

Get partners to help!

• Managed Wi-Fi (Avoid DIY)

• Distributed Antenna (DAS) for cellular

• Public emergency radio


ABC: Always Be Charging!


Is poor cell phone reception

an issue at your property?


Time for a poll…

Access Control & Security

• Building/property access control

• Electronic locks with reporting

• Video intercom

• Web-accessible surveillance


Access Control & Security


Common Areas

• Clubhouse

• Background audio

• Digital message boards

• Fitness center

• Theater / gaming room

• Control with your tablet


Video Walls

Custom Property Info

Video Walls

Energy Management

• “Learning” thermostats

• Smart irrigation

• Electric car charging stations

• Daylighting and smart shades

• Connect to other systems


Energy Management


Nest “learning” thermostat

Building Management

• Monitor what’s happening at your

property

• Give residents the ability to reserve

amenities, communicate with staff


Do you offer a mobile website for

residents to easily communicate

with staff while on the go?


Time for a poll…

Tech Your Residents Want

• Great TV & Internet options

• Ability to connect from anywhere

• Convenience, entertainment, security

• “WOW” factor in the common areas

• Energy management

• Building management


Thank You!


Date post:	15-Jul-2015
Category:	Real Estate
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Technology for Your Property: The Tech Amenities Residents Are Looking For (Webinar)

Real Estate