Technology: Ideas that are changing the business landscape
Panelists: Steven Shafer, Darin Armbrecht, Ana Rodriguez, Tom
Chikoore
2017 ROCKY MOUNTAIN SUMMIT
AGENDA 1) Understand generational and technological impacts on society 2) Discuss how technology is changing the way we do business 3) As businesses, learn how to evaluate new tools in the payments space and where to go from here
2017 ROCKY MOUNTAIN SUMMIT
2017 ROCKY MOUNTAIN SUMMIT
Generational and technological impacts on SOCIETY
Hold on to your seats The pace and promise of change has never been greater.
faster, cheaper, better
bigger, brighter, sharper
newer, safer, smarter
GEN X (36–49)
Most likely to use for career (email, LinkedIn)
GEN Y (27–35)
Highest number of connected devices (4.5) and early adopters (tablet, wearables)
MILLENIALS (18–26)
Heavy smartphone users for diverse uses: messaging, streaming, social
BOOMERS (Over 50)
Use of multiple devices growing quickly
85% 87%
59% 77%
Source: Forrester’s, Northern American Consumer Technographics Online Benchmark Survey, 2015
70% of all U.S. online adults use a smartphone
The pocket-sized life hub
More computing power than the Apollo space program
Mobility and connectivity drives an expectation of immediate access and information
Electronic value chains are easily sliced up by innovation
2017 ROCKY MOUNTAIN SUMMIT
Technology is
changing business
Four key elements in a mobile payment experience
Convenience Of Millennials want to use mobile payments to speed up financial transactions 50%
Flexibility Of Millennials want to use mobile payments to split bills with peers, and nearly 50% said they’d connect their mobile payment info to a wearable device, like a smart watch.
45%
Analytics Of Millennials want mobile payments to help them track their spending. 50% use smartphones to research purchases.
52%
Security Of Millennials are concerned about the security of mobile devices for banking purposes. 54%
Connectivity puts information to work A few emerging technologies to consider…
Big Data
Artificial Intelligence
Biometrics
Internet of Things
APIs
Cloud
2017 ROCKY MOUNTAIN SUMMIT
Evaluating New Technology
Hype is fast, but success is slow
• Experimenting doesn’t fail if it drives learning that pay off later
• Start with goals or challenges your company already has
• Don’t assume everyone else has it all figured out
• Look for opportunities to partner to pool resources and expertise
You know more than you think you do
Technology doesn’t change your core business but helps you change how you run it.
Ideas are Scary
• https://www.youtube.com/watch?v=sfmQvc6tB1o
2017 ROCKY MOUNTAIN SUMMIT
2017 ROCKY MOUNTAIN SUMMIT
Moderator Rachel Grubb, CTP VP, Treasury Management Sales Consultant Wells Fargo 303.863.6579 [email protected]
Panelists Ana Rodriguez Senior Manager, Enterprise Applications Skullcandy, Inc. 435.729.2696 [email protected]
Tom Chikoore Innovation & Startups 720.308.1087 [email protected] Darin Armbrecht SVP, ERP Strategy Consultant Wells Fargo 720.668.6959 [email protected] Steven Shafer, III SVP, Treasury Solutions Consulting Wells Fargo 336.842.7325 [email protected]
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