TECHNOLOGY, INNOVATION AND PRODUCTISATION
2016 MANAGING PARTNERS’ FORUM
KEY GLOBAL TECHNOLOGY TRENDS INFLUENCING US
2
• Speed to scale is increasing rapidly
• Organisations are becoming flatter and project based
• Digital movement and transfer of money
• Demand for public/private partnerships
KEY GLOBAL TECHNOLOGY TRENDS INFLUENCING US CONT.
3
• The importance and growing value of data
• Dynamic pricing models; an ability to vary pricing
• Increasing recognition of the full/true cost
of products • Global connectivity and sharing of
information
USING TECHNOLOGY TO GET AN OVERVIEW OF ALL SERVICE LINES
4
• Availability of data
• Not silo based, but across all service departments
• Improved management information
• Bespoke alerts for KPI’s such as WIP and recovery
INTERNAL USE Improving client and practice management
FOCUSING ON ‘LOW HANGING FRUIT’
5
• To fast track our growth into cloud accounting we have identified a number of sectors where adoption of new technology was in the highest quartile.
• We wanted to increase our market share within the technology sector; we have positioned our cloud expertise alongside our specialist sector understanding.
• We identified the benefits of cloud based management information, partnering with a data analytics consultancy and UK government sponsored SME finance business, URICA for seminars/workshops
EXTERNAL USE Technology and healthcare companies that recognise the benefits of cloud accounting
CLOUD ACCOUNTING FOR HIGH GROWTH SME’S
6
Selling the convenience, benefits and ease of implementation
• We created a dedicated micro-site optimised for searchers of cloud accounting services
• A single point of contact with fast response times
• We offer a range of cloud accounting options
CLOUD WEBSITE DEVELOPMENT
Single point of login access for all clients and software
• Clients want ease of access 24/7 365 and we want to build the UHY brand in the cloud
• A dedicated secure login facility will allow clients to have a UHY link on their desk top and access all their software and data via a single gateway
• We also have the option to brand some software as UHY, so strengthening our cloud credentials
USING DEDICATED CLIENT PORTALS FOR DOCUMENT MANAGEMENT
• We presently use dedicated client portals for the safe and easy distribution and collection of client documents
• This facility will later be incorporated into the cloud website via the secure login single sign on software
A TYPICAL DATA ANALYTICS PROJECT IN TERMS OF WORKFLOW AND OUTPUT
• Identify the business KPI’s – What are the key
performance indicators for the business and where is the data held?
– Review of IT/Software holding data and what can
• Example KPI’s for a restaurant – Profitability by day and time – Profitability by dish – Profitability by booking and customer revenue linked
to website traffic and voucher promotions – Number of customers served and staff on duty – Impact of promotions and ‘happy hour’ on customer
traffic
Half a day
• Data sources identified and extraction routines: – Monthly mgt accounts – EPOS system – Google analytics – Discount voucher
website – Staff time &
attendance system 1 day
• New monthly management information produced using Tableau: – Interactive mgt accounts with – YOY comparisons – Rolling profitability by day of
week and time of day – Impact of web activity – Impact of promotions – Revenue/staffing analysis 2 to 3 days
OUR CORE CLOUD SYSTEM PARTNERS
• Our market position is one of supporting all systems, but there are good reasons to align ourselves with Twinfield due to the ease of integration and data transfer with CCH Central.
• Xero has also pioneered the use of cloud accounting with a high degree of recall amongst our target audience which we want to build on.
Full integration with the CCH Accounts Production, highly scalable with full multi-currency capability
Self proclaimed market leader for the small business market, highly automated, multi-currency and quite intuitive in terms of navigation
CLOUD SYSTEM ‘BOLT-ON’ SOFTWARE
Receipt bank works closely with Xero and provides an OCR based system that can upload purchase invoices and allocate to ledgers and journals. It is part of a library of ‘add-ons’ some of which provide further integration e.g. a car mileage application called Tripcatcher. Some data is held in the USA. Basecone works exclusively with Twinfield and is owned by Wolters Kluwer; similar to Receipt Bank with an added sales invoice capability. All data is held in the Netherlands.
CLOUD SYSTEM ‘BOLT-ON’ SOFTWARE
Ezora is a data analytics package providing advanced dashboard reporting; they partner with Twinfield and also offer some industry specific apps. Crunchboards is a partner of Xero, works with all systems to produce dashboards with a forecasting focus. Smaller scale and less complex than Ezora
If you would like to speak to me after the event, please feel free to get in touch. Laurence Sacker Managing partner UHY Hacker Young e: [email protected] t: +44(0)20 7216 4616
FURTHER INFORMATION