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Technology Update Tim Kidd, Executive Director Jisc Technologies [email protected] 25/05/2016 Jisc Update 1
Technology Update
Tim Kidd, Executive Director Jisc Technologies
25/05/2016 Jisc Update 1
Janet: not just big bandwidth
25/05/2016
Total external connectivity > 1.2 Tbit/sNetflix
Voicenet
Akamai
Virgin Radio
Bogons
Logicalis UKPipex / GXN
BBC
Amazon
inTechnology
INUK
Simplecall
LINX multicast
Gamma
Simplecall
Redstone
Updata
AQL 3G
Voicenet
Limelight
Limelight
Akamai BTnet
Init7
Datahop
Microsoft EU (via TN)
Telekom Malaysia
Globelynx
10Gbit/s
1Gbit/s
100Gbit/s
GÉANT
GÉANT+
Microsoft EU (via TW)
Akamai
VM for LGfLGamma
NHS N3
Exa Networks
Synetrix
BBC (HD 4Kpilots)
One Connect
Glasgow&
Edinburgh
HEAnet
BBC (Pacific Quay)
inTechnology
BBC (HD 4K pilots)
NHS N3
SWAN(Glasgow)
SWAN(Edinburgh)
Telecity Harbour
Exch.
TelehouseNorth &
West
VM for LGfL
RM for Schools
VM for LGfL
RM for Schools
Global Transit Tata
IXLeeds
Global Transit Level3
Global Transit Level3
Microsoft EU
China TelecomChina Unicom
~ 500 peerings to…~ 300 organisations
IXManchesterLINX
Manchester
AQL 3G
Leeds
Jisc Update 2
Janet Update
» Janet mid-term upgrade underway. Core 200Gbit/s 400Gbit/s
» DDoS update
› Police activity
› Infrastructure hardening (core and access)
› DDoS mitigation (“scrubbing”)
25/05/2016 Jisc Update 3
Prevent Update
» Prevent WRAP training:
› 127 sessions run to date
› >2,000 people attended
» Testing WRAP training via vscene for larger groups (trial with Swansea University)
25/05/2016 Jisc Update 4
Web Filtering Update
» New web filtering framework about to launch (standstill period just concluded)
› 7 vendors
› Three lots each with preferred supplier:– cloud– on site– hybrid (to allow bursting)
» Training on policies for filtering and monitoring (including Prevent) available from June
25/05/2016 Jisc Update 5
Update
» Video conferencing: reduced running costs, procuring service operation (exploring cost reduction models)
» Northern Data Centre: procurement closes Friday
» Vulnerability Assessment Service (including PCI) now live on single supplier framework with Khipu
» Board support systems framework (inc. BoardPacks)› data storage within the European Economic Area› three suppliers: eShare, Azeus, Team Solutionz
25/05/2016 Jisc Update 6
UCL-Jisc Value for Money Project
» Independent consultant running the process
» Check the value of Jisc services and issues with alternate provision
» Identified important areas for further consideration› network connectivity› eduroam› data centre
» Not yet considered digital content services
» Will start work with Cardiff University25/05/2016 Jisc Update 7
» New model based around groups of services – “clusters”
» Closer to industry standard practices
» Clearer accountability & focus
» More able to be responsive, prioritise and manage the portfolio
» Faster access for members to key people
› no more having to learn the intricacies of Jisc
› Its not about us, its about the services members need
» Next steps identifying the gaps in the portfolio
› Looking to get input from groups such as RUGIT
Management for Jisc services
New model for Jisc
» Consultancy
» Connectivity (Core & Regional)
» Connectivity (Local Access)
» Cloud
» Cyber-security
» Data & Analytics
» Digital Content 1 (FES Focused)
» Digital Content 2 (HE Focused)
» Jisc Collections
» Library Management
» Media Services
» Open Access
» Resource Discovery
» Training
» Trust & Identity
» Research Data Management
A core management unit
Product Clusters FY 16/17
» Janet (including multiple connections)
» Cybersecurity (services & advice)
› Penetration testing (increasingly required for audit, specialist area, expensive people, not affordable as staff), Forensic Service (similar, Jisc as trusted partner)
» Eduroam (and Trust & Identity)
» Jisc Collections/subscription negotiations,
» Framework contracts
› particularly where Jisc can bring knowledge about the sector
» Shared services that are better than when bought individually
What are the top 3( ish) things you instinctively turn to Jisc for?
Feedback from Away day
1. Data egress
› Zeroed for Amazon & Microsoft* (*up to 15% of cost and they work differently)
2. ExpressRoute
› Connection from Janet to Microsoft being commissioned
› First member pilots starting
› Still waiting for pricing package from Microsoft, should have good discounts
3. Premier Support
› Despite very clear messages, Microsoft have not listened, continued pressure from Russell Group would be useful.
4. iPass – good commercial offer (80% off list), but lack of firm commitment from the sector, leaves a financial risk.
Updates on progress
Methodology & Cluster overview for 2015/16
26/05/2016 Cost of Services Model
Cost of Services Model (CoSM) summary
A tool to support management decision making by giving a holistic view of organisational costs
The CoSM is based on the service catalogue
The CoSM uses estimates. The model is based on assumptions, which can be revised
The model always balances back to the Approved Budget
Model forms the basis for the service review process. It can also provide comparators for new service costing
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CoSM work flow build up
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Approved budget
Map cost centres to service catalogue
Meet with key staff to identify cost granularity asignments such as indrect costs
Map projects, R&D and other activities
Calculate support costs
Major Assumptions in the CoSM
All services and projects delivered by Jisc incur costs including support
Costs assigned on cash budget basis. All income and expenditure flows through the budgeted financial year
Costs are not calculated at customer level
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Facilities 2015/16
These are rent, rates and service costs for our offices. The main locations are as follows:
oBrettenham House, London
oCastlepark, Bristol
oLumen House, Harwell
oGrays Inn Road, London
oChurchgate House, Manchester
These costs are allocated by the number of Directorate staff based in each office
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2015/16 CoSM Themes £m
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Theme £ms
Networking & Advanced Infrastructure 76.9
Digital Library 19.1
Data, Analytics & Futures 13.8
Sector Leadership & Innovation 6.5
116.2
Cluster Themes
Networking & Advanced Infrastructure Digital Library
Data, Analytics & Futures Sector Leadership & Innovation
We are mapping 2015/16 costs into this Cluster Array
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2015/16
Futures
2015/16 CoSM overview £m
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Non Total
Direct Apportioned Wind Recurrent Service
Costs Activity Downs Costs Operations Cost
Cluster £ms £ms £ms £ms £ms £ms
Connectivity 36.5 5.7 0.1 12.2 8.9 63.4
Cyber-Security 0.9 0.4 - 3.0 0.7 4.9
Trust & Identity 1.5 0.2 - 1.9 0.6 4.2
Media Services 1.2 0.2 0.3 0.3 0.5 2.5
Cloud 0.5 0.1 0.0 0.9 0.3 1.8
Open Access 1.7 0.3 0.0 2.3 0.7 5.0
Digital Content for HE Teaching & Research 2.0 0.2 0.5 1.3 0.8 4.9
Resource Discovery 1.4 0.1 - 1.0 0.9 3.4
Jisc Collections 1.3 0.2 - 0.3 0.4 2.2
Library Management 0.9 0.2 0.3 0.2 0.4 2.0
Digital Content for FE & Skills 0.4 0.0 0.7 0.1 0.5 1.7
Research Data Management - - - 4.5 0.9 5.4
Futures 0.8 - 1.2 1.9 0.4 4.4
Data & Analytics 0.4 - - 2.9 0.7 4.0
Training 2.1 0.3 - 0.1 0.3 2.7
Advice, Guidance & Consultancy 0.7 0.1 - 1.2 0.6 2.6
Jiscom 1.0 - - - 0.2 1.2
53.2 7.9 3.2 34.2 17.8 116.2
46% 7% 3% 29% 15%
2015/16 Jisc Cost of Services Model output as at 12 May 2016
2015/16 CoSM overview £000
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Non Total
Direct Apportioned Wind Recurrent Service
Costs Activity Downs Costs Operations Cost
Cluster £000s £000s £000s £000s £000s £000s
Connectivity 36,528 5,663 94 12,245 8,875 63,406
Cyber-Security 920 353 - 2,959 682 4,914
Trust & Identity 1,489 215 - 1,886 650 4,240
Media Services 1,154 244 287 345 506 2,537
Cloud 511 94 4 911 250 1,771
Open Access 1,691 278 6 2,328 730 5,033
Digital Content for HE Teaching & Research 1,976 194 514 1,345 847 4,875
Resource Discovery 1,410 148 - 963 880 3,401
Jisc Collections 1,280 161 - 322 409 2,172
Library Management 913 172 265 171 436 1,957
Digital Content for FE & Skills 353 18 750 76 457 1,654
Research Data Management - - - 4,494 888 5,382
Futures 831 - 1,245 1,895 409 4,380
Data & Analytics 384 - - 2,918 689 3,991
Training 2,067 257 - 50 349 2,724
Advice, Guidance & Consultancy 702 70 - 1,246 554 2,573
Jiscom 964 - - - 227 1,191
53,173 7,867 3,166 34,155 17,839 116,200
46% 7% 3% 29% 15%
2015/16 Jisc Cost of Services Model output as at 12 May 2016
2015/16 CoSM by categories £000
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Direct Total
Direct Non Member Wind Service
Staff Staff Support Marketing Downs R&D Investment Facilities Support Cost
Cluster £000s £000s £000s £000s £000s £000s £000s £000s £000s £000s
Connectivity 3,767 32,761 4,225 1,438 94 781 11,464 1,088 7,788 63,406
Cyber-Security 315 604 264 90 - 678 2,281 54 628 4,914
Trust & Identity 138 1,351 160 55 - 1,059 826 52 598 4,240
Media Services 293 861 182 62 287 130 215 80 426 2,537
Cloud 130 381 70 24 4 608 303 20 230 1,771
Open Access 921 770 207 71 6 1,564 765 176 554 5,033
Digital Content for HE Teaching & Research 529 1,446 144 49 514 375 970 204 643 4,875
Resource Discovery 472 938 110 38 - 790 173 212 668 3,401
Jisc Collections 1,032 248 120 41 - 322 - 110 299 2,172
Library Management 289 624 128 44 265 129 42 105 331 1,957
Digital Content for FE & Skills 105 248 14 5 750 - 76 110 347 1,654
Futures 637 194 - - 1,245 1,895 - 65 344 4,380
Data & Analytics - 384 - - - 2,918 - 113 576 3,991
Research Data Management - - - - - 4,494 - 141 747 5,382
Training 307 1,760 192 65 - 50 - 32 317 2,724
Advice, Guidance & Consultancy 274 428 52 18 - 1,246 - 241 313 2,573
Jiscom 776 188 - - - - - 82 145 1,191
9,986 43,188 5,870 1,997 3,166 17,040 17,115 2,883 14,956 116,200
9% 37% 5% 2% 3% 15% 15% 2% 13%
2015/16 Jisc Cost of Services Model output as at 12 May 2016
Apportioned activity Non recurrent OperationsDirect Costs
2015/16 Connectivity Cluster Costs with graphic £000
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Total
Service
Cost
£000s
Jisc Technologies Other 6
Aurora 51
Domain Name Registration in .ac.uk 121
Lightpath 122
Janet Managed Router Service 402
Netpath 637
Jisc Technologies Projects 6,193
Janet Network Connectivity Services 55,873
63,406
- 10,000 20,000 30,000 40,000 50,000 60,000
Janet Network Connectivity Services
Jisc Technologies Projects
Netpath
Janet Managed Router Service
Lightpath
Domain Name Registration in .ac.uk
Aurora
Jisc Technologies Other
£000s
2015/16 Janet Network Connectivity Service Costs £000
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Total
Service
Cost
£000s
Direct Staff 4,454
Equipment 5,620
Direct Non-Staff 6,548
Local connectivity 8,610
Fibre Lease 30,641
55,873
- 10,000 20,000 30,000
Circuit Rentals
Contracts, Circuit Installs, Rates
Direct Non-Staff
Equipment
Direct Staff
£000s
