Ted PolenskyDirector of Loss PreventionBODDIE-NOELL ENTERPRISES
Pre-Employment Screening
“Screening Out the Problem”
370 LOCATIONS
5 STATES
12,000 PEOPLE
Multiple Concepts
Hiri
ng
Cha
lleng
es Recognizing the Importance
Selecting Quality Candidates
High Cost of Turnover
Our
Pas
tBasic RecruitmentFace-to-Face interviewsPre-Employment Assessment
• TeleScreenReference ChecksBackground Checks (Criminal/Credit) & Drug Test
• Management only
New
D
irect
ion
2006 Recognized Need for Change
1. Hiring of Full-time recruiter• Strategic Markets
2. Criminal Background Test• All Hires FT & PT• 5 Restaurants
Where are we today?Two Fulltime Recruiters
Telephonic / Web-Based InterviewEnhance Training for GMs on Face-
to-Face InterviewsRetail Theft Contributory DatabaseCriminal Background Checks for all
Positions
Tele
phon
ic
Web-based
In
terv
iew
TeleScreen91 QuestionsFocused on:• BNE Values• Customers
Service• Attitudes • Theft• Drugs
Ret
ail T
heft
Dat
abas
eEsteemRetail Theft Contributory DatabaseBecame Subscriber 2011Database for Admitted Theft• Incident involves theft of merchandise, cash,
company or personal property valued at $5 or more
• Person who committed theft is 16 or older• Signed admission of guilt• Must contribute to participate• Real time
3% Hit rate
Crim
inal
B
ackg
roun
d C
heck
s2007 Began Checks for all positionsProgressive model• StagesMore Extensive for Management• Including MVR CheckAdjudication Model• Convictions Only• Eligible, Ineligible, Decisional• All Decisionals Scored by Dir of LP
Process is a “Living” DocumentApril 2012 EEOC issued new Enforcement Guidelines
• No Opportunity for Public Input/Discussion
• Main Concern - Disparate ImpactMust Consider:
• Nature & Gravity of Offense• The Time since the Offense • The Nature of the Job Sought
Individualized AssessmentNotification
• Pre-Adverse Action Letter• Opportunity to Explain
Relevant Individualized Evidence • Facts/Circumstances• Similar Job Held Post conviction• Rehabilitation Efforts
Criminal Background Testvideo PLACEHOLDER
2009 99%2010 92%2011 89%Annualized for 2012 86%
turnover
CREW
Results
turnover
GEN
ERAL
MAN
AGER
2009 12%2010 7%2011 10%Annualized for 2012 7%
Results
Cos
t of
Turn
over Unit Level Managers
• $19,028Unit Level Hourly
• $2,228
2006 “People Report”
2009 1.14%2010 1.01%2011 .97%YTD for 2012 .76%GAP
Results
2009 1.1%2010 3.4%2011 5.0%YTD for 2012 5.6%
increases
SALE
SResults
&VI
SIO
N
VALU
ES
prevention
LOSS
TED POLENSKYDIRECTOR
CURT WAINWRIGHTMANAGER
Holly KeaAdministrative
Assistant
Questions?