Telco: Run Simple with SAP Service & Support

Telco

Run Simple with SAP Service & Support

Public

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2 Public

A recent survey stated nearly one third of millennials

would rather lose their wallet than their phone.


“The increasing need to be

online will impact all areas of life

in unimaginable ways. Over the

past 20 years, the Internet has

so consistently been a disruptive

force that the only safe bet on

the future is that it will continue

to be an enormous catalyst for

change.”

– Billy Hulkower, Senior Analyst, Technology

and Media, Mintel

75% of cell phone owners even bring their

phones into the bathroom.

- Mintel, Living Online, May 2014

Telco Industry Landscape

Industry Challenges:

• Overabundant data

• Immediacy, now

• Procurement

• Regulation changes

1 in 3 adults now carry their

smartphones with them at all times.


Key Opportunities for Your Telco Business

Because opportunities exist across the business,

the marketplace must respond with targeted

software solutions that are designed for the most

important and critical processes.

SAP offers solutions that help Telco

companies address needs in the areas of:

• High Volume

• Implementation Speed

• Revenue recognition

• Procurement

SAP helps reliably reach more than 97% of the world’s wireless subscribers via text

messaging.

Source: SAP Fast Facts


High Volume

According to the U.S. Chamber of Commerce,

90% of the world’s data was produced in the

last two years.

• The enormity of data creates issues not only

around proper storage, but more importantly

around efficient utilization

• The vast amount of data, however, enables the

extraction of increasingly tailored business

insights, ultimately adding value to your

customers’ experiences


Implementation Speed

The average attention span of a human

dropped from 12 seconds in 2000, to 8

seconds in 2013. This is one second less

than the attention span of a goldfish!

• With attention spans dwindling, it is more

important now than ever to offer customers

solutions that deliver value almost

instantaneously

• Organizations that minimize time to value

have a strong competitive advantage over

rival businesses


Procurement

As the industry landscape becomes increasingly

complex, managing relationships and boosting

transparency is critical.

Buyers

Procurement

Suppliers

In doing so, businesses can achieve strategic

advantages as well as a solid basis for

management decisions while avoiding high

procure-to-pay costs.


Revenue Recognition

New revenue recognition policy known as

International Financial Reporting Standards 15

(IFRS 15), will go into effect in early 2017,

representing a large challenge for the Telco industry.

Will you be in a position to go

to market in 2017?

To continue working with their customers,

businesses must implement the necessary

changes to meet these new regulations, which

affect customer contracts as well as revenue

distinctions between hardware and services.


Realizing Potential with SAP Service and Support

High Volume • SAP Billing and Revenue Solutions

Implementation Speed • Rapid Deployment Solutions

• Telco Accelerator

Procurement Business Assessment for Procurement

Rapid Deployment Solutions for Ariba and

Fieldglass

Revenue Recognition • Advisory Service for IFRS 15 Compliance

SAP Service and Support understands these industry specific concerns

and delivers solutions tailored to these needs.


Assess the Future of Your Telco Business with SAP Service and Support

Where do you stand on the innovation maturity curve?

Design Thinking Workshops

• Create new business models and generate alternate revenue streams that are built

around the customer

Innovation management framework

Assess your strategic strengths, define your process orientation, open your corporate

culture to innovation, and back it all up with strong institutional commitment

Challenge


Orchestrate Your Next Move towards Success with SAP Service and Support

Customer Success with SAP

“By using SAP Telco solutions, we've

increased the products sold per

household by 14%.” – Parimala Narasimha,

Director of Marketing Science, Cox Communications Inc.


Deploy Your Marketing Plan with SAP Service and Support

They touch the lives of nearly every person

on the planet. And, their DNA is mobile.

Therefore, Telco companies are uniquely

positioned to become trusted partners for

new digital services – developing and

delivering unique mobile solutions to their

enterprise customers.

75% improvement in

employee productivity

when business intelligence

is accessible on mobile

devices

Source: SAP Performance Benchmarking

Telco companies are transforming themselves from strategic

providers to trusted partners.


Accelerate Decisions, Processes, and Change with SAP Service and Support

Accelerate your decisions and processes,

while responding in real-time.

• Foresee, prevent, and respond faster

• Respond instantly to changing market

conditions

• Launch new products and services faster

• Help enterprises realize immediate gains

with mobile solutions deployed in the

cloud


SAP Powers the Telco Transformation

10 of the Top 10 Telecommunications run SAP

1000+ customers

worldwide

Telco 2.0 a powerful

upstream and

downstream partner

Deep industry-specific

capabilities

Embedded

preconfigured best

practices

Clear Industry roadmap


Let’s start the conversation to build your innovation roadmap and

unlock the full power of SAP for your Telco business.

Contact SAP Service and Support and learn more on SAP.com

Run Simple with SAP Service and Support Start Your Innovation Journey

http://go.sap.com/solution/industry/telecommunications.html

Date post:	15-Jul-2015
Category:	Software
Upload:	sap-service-and-support
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Telco: Run Simple with SAP Service & Support

Software