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Telecommunications in the logistic sector

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Class session @ Univ. Lodz
58
Justino Lourenço @ Univ. Lodz November 2014
Transcript
Page 1: Telecommunications in the logistic sector

Justino Lourenço @ Univ. Lodz

November 2014

Page 2: Telecommunications in the logistic sector

Presentation Index

Course Presentation;

Course roll-out;

Technology;

Future trends.

Page 3: Telecommunications in the logistic sector

Course Presentation

Justino Lourenço

Lecturer / Researcher in the telco field

[email protected]

○ http://pt.linkedin.com/in/justinolourenco/

Page 4: Telecommunications in the logistic sector

Course roll-out

Tech issues applied to the logistics;

Build a team of up to two students;

Study and develop an innovative tech

solution for logistics;

○ Prepare a presentation report;

○ Prepare a Poster for work presentation @

Friday.

Page 5: Telecommunications in the logistic sector

Logistics ?

The science of planning, organizing and

managing activities that provide goods

or services. -- (MDC, LogLink /

LogisticsWorld, 1997)

Page 6: Telecommunications in the logistic sector
Page 7: Telecommunications in the logistic sector

QR-Code

Page 8: Telecommunications in the logistic sector

QR-Code features

QR code (Quick Response Code) is the

trademark for a:

type of matrix barcode (or two-dimensional

barcode)

first designed for the automotive industry

Can store:

URL;

String;

Login / Authentication.

Page 9: Telecommunications in the logistic sector

QR-Code Applications

Ticketing;

URL forwarding (advertising);

Card visit info exchange;

Provide access to WLAN’s;

Code payments;

Encryption;

Tech coexistence

NFC, WLAN, Bluetooth ..

Page 10: Telecommunications in the logistic sector

QR-Codes Applications

Page 11: Telecommunications in the logistic sector

Deployment with QR-Codes

Page 12: Telecommunications in the logistic sector
Page 13: Telecommunications in the logistic sector

NFC Specifications

RF support;

Very short range (contactless);

Bit rate: 106, 212 or 424 Kbit/s;

Modes of operation:

read/write ;

peer-to-peer;

card emulation mode.

Powerless.

Ultra small size;

Page 14: Telecommunications in the logistic sector

NFC Application

Data exchange:

Check in / Check out;

Object / Personal detection;

Object / Personal ID;

Tech coexistence

QR-Code, WLAN, Bluetooth ..

Card Emulation

Page 15: Telecommunications in the logistic sector

Panasonic Avionics with

NFC Panasonic Avionics is to add NFC to

the in-flight entertainment (IFE) systems

it supplies to airlines, providing a way for

passengers and crew to make

contactless payments and for

passengers to access a range of

personalized travel benefits (18

September 2014).

Page 16: Telecommunications in the logistic sector

Pepsi tests NFC for shopper

marketing

Pepsi has tested a new NFC shopper

marketing solution developed by

logistics optimisation solutions

provider Rehrig Pacificthat uses NFC

chips and QR codes on display trays to

“increase the opportunity for consumer

interaction, at the point of sale, without

increased merchandising or delivery

costs”

Page 17: Telecommunications in the logistic sector

Spanish bus drivers to check

tickets using NFC

Madrid-based private bus

operator Jiménez Dorado is to

introduce a new cloud-based NFC

ticketing solution that enables Nexus 5

NFC phones to be used as contactless

ticketing readers at a “fraction of the

cost of traditional contactless reader

infrastructures”.

Page 18: Telecommunications in the logistic sector

Warehouse with NFC

The smart shelf is a store or

warehouse shelf that is able to take

stock of itself using RFID technology. It

provides real-time inventory to software

that could trigger a stock replenishment

order, or measure the flow of goods in a

specific marketing campaign.

Page 19: Telecommunications in the logistic sector

Carrefour equips new digital

hypermarket with NFC

French supermarket giant Carrefour,

the world’s fourth largest retailer, has

opened a new hypermarket equipped

with 55,000 NFC shelf-edge labels that

let consumers interact with products.

Shoppers can also make NFC payments

at the point of sale with contactless

terminals (http://www.nfcworld.com/).

Page 20: Telecommunications in the logistic sector

Bodega Norton

HID Global®, a worldwide leader in

secure identity solutions, today

announced its industry and

logistics radio frequency identification

(RFID) tag solution combined with Near

Field Communication (NFC) technology

has been selected by Bodega

Norton winery in Argentina to refine its

harvesting process.

Page 21: Telecommunications in the logistic sector
Page 22: Telecommunications in the logistic sector

WiFi Specifications

Wireless tech supported by RF;

Applied to short /medium distances;

Diffusion:

Point-to-point;

Point-to-multipoint;

Multipoint-to-multipoint

Massively supported by several devices

Page 23: Telecommunications in the logistic sector

Standards

Supported by 802.11 standard:

802.11a/b : 11 Mbit/s;

802.11g: 54 Mbit/s;

802.11 n: 54 - 600 Mbit/s;

802.11ac: 1,3 Gbit/s;

802.11ad: 7 Gbit/s;

802.11af: 426.7 Mbit/s to 568.9 Mbit/s

○ Allows WLAN operation in TV white space spectrum in the VHF and UHF bands

802.11ah, 802.11ai, ….

Page 24: Telecommunications in the logistic sector

WLAN Applications

Data exchange:

Check in / Check out;

Object / Personal detection;

Object / Personal ID;

Geopositioning:

Real time positioning even indoor.

Tech coexistence

QR-Code, WLAN, Bluetooth ..

Page 25: Telecommunications in the logistic sector
Page 26: Telecommunications in the logistic sector

Bluetooth

RF technology;

Short distance interactions;

Diffusion:

Point-to-point;

Point-to-multipoint;

Massively supported by several devices;

Tech coexistence

QR-Code, WLAN, Bluetooth ..

Page 27: Telecommunications in the logistic sector

Bluetooth

Bluetooth v1.0;

….

Bluetooth v4.0: up to 24 Mbit/s;

Bluetooth v4.0 : Designed to work

seamlessly with LTE cellular technology.

Page 28: Telecommunications in the logistic sector

Bluetooth Applications

Data exchange:

Check in / Check out;

Object / Personal detection;

Object / Personal ID;

Tech coexistence

QR-Code, WLAN, NFC ..

Page 29: Telecommunications in the logistic sector

Bluetooth Beacons for Logistics

Accelerometer

Tag

Page 30: Telecommunications in the logistic sector

Dropping without check-in

Page 31: Telecommunications in the logistic sector

Bluetooth Mobile Barcode

Scanner

Page 32: Telecommunications in the logistic sector

What technology to use?

Power consumption;

Powerless;

Size;

Cost;

Data flow.

Page 33: Telecommunications in the logistic sector

Tech comparison

Source: digikey.com

Page 34: Telecommunications in the logistic sector

Tech application

comparison

Source: digikey.com

Page 35: Telecommunications in the logistic sector
Page 36: Telecommunications in the logistic sector

Cloud in logistics

Instead of using their own physical

servers or hard drives to store the

software and information, logistics

professionals can now “subscribe” to

software services that are housed and

readily accessible online in a 24/7

format @ Cloud.

Page 37: Telecommunications in the logistic sector

Cloud adoption in Logistics

Logistics Management 2013 Technology Usage Study,

Page 38: Telecommunications in the logistic sector

Cloud: Future is now

By 2016, analysts at Gartner predict that roughly 40 percent of supply chain applications will be delivered by :

“combined cloud,” which encompasses public cloud (where multiple users share resources),

Private cloud (for a single company), and

Multi-tenant SaaS (the application serves multiple businesses and users) delivery methods.

Page 39: Telecommunications in the logistic sector

M2M

Page 40: Telecommunications in the logistic sector

M2M Features

Asset tracking;

Remote monitoring;

Fleet managing;

Smart energy management @business.

Page 41: Telecommunications in the logistic sector

Dependency of connectivity

And if connectivity fails?

Delay Tolerant Approaches:

○ In scenarios of connection disruption, the data

can be buffered and delivered ASAP!

Each Communication device becomes a

router / buffer of the network.

Page 42: Telecommunications in the logistic sector

Mobile Applications in the

market

Page 43: Telecommunications in the logistic sector

Mobile App for Logistics

Purpose:

Develop solutions for the mobile devices;

Universal interface;

Easy access;

Fast implementation;

Easily customized.

Page 44: Telecommunications in the logistic sector

Advantages of Mob App

Real time tracking;

Proof of delivering goods;

Tracking of productivity of field employees;

Booking of services;

Inventory management;

Better decision making;

Better resource management;

Customer services.

Page 45: Telecommunications in the logistic sector

Key benefits

Operational excellence in the delivery and pickups of shipments;

Improved field productivity;

Enhanced customer experience;

Improvement in accuracy of weight and dimension measurements;

Improvement in customer care services;

Improvement in time and resource management.

Page 46: Telecommunications in the logistic sector

Canvas solutions

http://www.gocanvas.com/

Page 47: Telecommunications in the logistic sector

Mobile Supply Chain

Management

En-route Capabilities:

Route Sequences and Turn-by-turn

Navigation:

Automatic Vehicle Location (AVL):

Real-time Updates

Financial and logistics data to customer

service and billing systems

Page 48: Telecommunications in the logistic sector

Logistics of the vehicle App

Features:

Status updates (received, on way to pick-

up, at pick-up location, picked-up, on way

to deliver, at delivery, delivered)

Customer signatures

Comprehensive vehicle details

Damage (including photographs)

Expenses incurred

Page 49: Telecommunications in the logistic sector

Case Study

A leading logistics provider wanted a system to track shipments at the point of collection.

The process involved customers booking packages for delivery using the web, telephone or email.

The controller would call the driver closest to the customer’s pickup location.

After collection, the driver would call the controller to manually update the system.

Source: http://www.infosys.com/engineering-services/case-

studies/Pages/mobile-application-development.aspx

Page 50: Telecommunications in the logistic sector

Business need

The company wanted a field force automation solution with real-time shipment tracking.

Challenges: Tracking of shipments in real-time

Proof of delivery tracking

Tracking of field employee productivity

Operational excellence in hubs

Enhancement of revenue realization and better customer satisfaction through accuracy in weight and dimension measurements, and fee calculation

Client used different makes and generations of scanners

Page 51: Telecommunications in the logistic sector

Technical Solution proposed (I)

Multiple connectivity options implemented – GPRS, WLAN and serial connectivity through integration of third-party middleware

Development of an application level data transfer protocol to provide efficient data transfer

Barcode scanning, signature capture and transmission, signature viewer application, IR and Serial communication, dynamic data updates, etc. were provided on the Mobile devices

Page 52: Telecommunications in the logistic sector

Technical Solution proposed

Back-end system enhancement for the seamless integration between different platform mobile devices and existing IS infrastructure

DOR, e-VS (Electronic Verification System) and WLAN functionalities in another back-end interfacing system that acts as a conduit between mobile scanner and mainframe

Internationalization and localization

Page 53: Telecommunications in the logistic sector

Technical snapshot

Platform: Windows CE/ Windows

Mobile/Pocket PC 2002, Microsoft

C#.Net, eVC++, Broadbeam ExpressQ

Server, pSOS ;

Devices: Handhelds - Motorola

Scanners HDT500 (pSOS), Motorola

HDT600 (Win CE), Motorola HC700

(Pocket PC 2002), Motorola ring

scanners, Scan glove from Metrologic.

Page 54: Telecommunications in the logistic sector

Benefits

Operational excellence in shipment pickups and delivery – job details are sent to the handheld units used by the couriers, including full pickup and drop addresses, special instructions, contacts and their telephone numbers

Improved productivity in the field

Enhanced customer experience – customers can track the status of the package on the courier company's website

10% improvement in the accuracy of weight and dimension measurements – key inputs for fee calculation

Page 55: Telecommunications in the logistic sector

Verizon Tech Solutions

Page 56: Telecommunications in the logistic sector

What comes next?

Costs decrease in the technology;

Popularity of solutions powerless;

Full integration of tech in the entire

logistics process;

Tech brings efficiency also to the CRM;

Internet of things becomes a reality.

Page 57: Telecommunications in the logistic sector

What to read?

http://aioismarttag.com/cms-

assets/documents/61835-

370981.smarttaglogisticsideas.pdf

http://www.genco.com/Logistics-

Articles/article.php?aid=800509228

http://www.lux-

ident.com/en/products/industry-

logistics/nfc-labels

Page 58: Telecommunications in the logistic sector

What to read

http://www.inboundlogistics.com/cms/arti

cle/supply-chain-technology-integrating-

the-old-and-new/

https://www.youtube.com/watch?v=_W5

k-QZ7tGs


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