Telecoms Solutions... Dedicated to Business

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Company Overview

Fully independent telecommunications companyAffiliated with Carphone Warehouse Group plcUK based service team in EC1Access to BT Openreach platform via WLR3Reliable calls – all networks are Tier 1One bill solution for all services

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Service

We deliver business communications with service levels structured to meet the demands of your business.

Our account management team – are available 24 hours a day, 7 days a week, 365 days a year.

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Products

o Voice

o Line Rental

o Broadband

o 08 Direct

o Business Mobiles

o Structured Cabling

o Telephone Systems

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Voice

Great value business tariffs Simple pricing policy with no hidden fees No codes, PINs, equipment or prefixes to dial Keep your existing phone numbers Per second billing WLR3 - full access to BT Openreach Platform. Support from our dedicated service team. Quick, free and easy transfer process.

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Line Rental

Reduce costs on analogue & digital (ISDN) lines Simple transfer process – no change to numbers New lines supplied and installed Full access to BT’s Openreach platform (WLR3) 1st line support for additional orders or fault reporting Support from our dedicated service team Retain basic network service features (1471), plus more

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Broadband

Standard service - 8MB download, upload 448kps Competitive monthly charges Unlimited download No connection fees 150MB web space Free router 1 free static IP address Full support from our dedicated service team

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

08 Direct

0800 Free phone access: allows your customers to call you for free, you pick up the cost. 0844 & 0845 Lo-call access: allows your customers to call anywhere in the UK and only pay a local call charge. You pick the balance of the charge.

0870 & 0871 National access: allows your customers to call anywhere in the UK and only pay a national call charge. You receive earning on each number.

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Business Mobiles

Capital Telecom recognise that organisations see mobile communications as mission critical.

New connections or port and migrate your existing company mobiles numbers to a new network.

Free consultation and analysis to determine the most suitable and cost effective tariff for your business.

Upgrade your handsets or budget your requirements with our “SIM Only” service

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Structured Cabling

Flexible infrastructures with universal outlets designed to support:

Telephones, fax & modems Computers & PDQ machines Cabling to the desktop, cabinets & backbone systems Our experienced engineers can design your installation to be cost effective, efficient and practical

Free site survey and design service provided

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Telephone Systems

Full selection of phone systems & handsets Choice of digital, IP or analogue systems Free installation 12 months service inclusive SLA’s inc: 1 + 4 + 8hrs service response Remote access diagnostics Parts, labour & callout charges Operator training Support from our dedicated service team Bolt-on bundle – includes voice tariff

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Billing

Call manager online - secure web-based billing service monitor your call traffic in real time

Call analysis - meaningful graphs and charts illustrating call patterns

Fully itemised - by service, cost centres & destination

Paper or email

Bulk discounts by utilising all services

Products & ServicesProducts & ServicesBilling Solutions

Full Chart Summary

Transparent call charges

Fully itemised

calls

Example Bill

Products & ServicesProducts & ServicesTier 1 – Global IP Network

Company Overview

CAPITAL TELECOM CORE IP NETWORK

networks

Company

Capital Telecom networks

Capital Telecom utilises a core network which comprises:

oA well developed, UK Wide, economic SDH/TDM Network.o14 Exchanges, over 700 interconnects.oSwitches 67 million minutes/day; over 2 billion minutes/month.o2 million residential and 150,000 B2B end users.oOur network carries call traffic for 500,000 TalkTalk fixed line and broadband customers.oIt delivers carrier pre-selection, indirect access, line rental, broadband and other value added services

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Peace of Mind

Service GuaranteePro-active and re-active service programme

Tariff support policy

Interconnected to major call carriers who adhere to our strict standards

1280 disaster recovery service

Account manager on call

Customer service moulded to your business demands

Company OverviewCompany Overview Clientel is an exclusive internet-telecoms

service provider formed after deregulation of the telecommunications market. Europe’s largest VoIP implementation allows us to deliver next generation business communication services to our clients.

Company Overview

Our Promise

Our promise to you is simple…

Not only will you make substantial savings on your

communications costs - you will also have a strategic

business partner who understands your objectives

and will act as a partner not just a supplier