Date post: | 10-Feb-2017 |
Category: |
Documents |
Upload: | elliott-fitzgerald |
View: | 118 times |
Download: | 0 times |
Unleash Productivity
connectcloud ITcontinuitymanaged IT services
TelePacific/DSCI Corporate PresentationThis presentation contains embedded fonts; however, the PowerPoint version that you are using does not support their display.Notice added by Presentation Font Embedder. For more information visit www.presentationfontembedder.com/no-embedded-fonts
2Who we are• A national managed
service carrier, cloud IT applications and unified communications solutions provider.
• All backed by industry leading customer service
• We help our customers use technology to boost productivity
3Businesses want to…• Securely connect to locations,
customers and applications • Communicate on any endpoint
device, anywhere• Eliminate downtime risk • Manage costs• Outsource IT…not become communications experts
4Solution suite
5ConnectLink to locations, clients, partners and the cloud with voice, Internet and managed WAN services
6Cloud ITReduce operating costs and improve collaboration with Hosted Unified Communications (UC) and IT applications
7ContinuityAvoid business interruption with managed redundancy and disaster recovery solutions
8Managed IT servicesThe support you need for critical IT systems without the cost and hassle of doing it in-house
9Network platform• Rapid services
deployment and reliable connectivity with our Ethernet Ecosystem
• Bring-your-own bandwidth with assured performance over ordinary Internet or hybrid WAN
10Expert mixed & matchfor solutions as uniqueas our customers
We work with you to determine the best mix of services to develop the best solution for you
Private Networking Unified
Communications
Datacenter
MPLSContinuity
InternetContinuity
with 4G
Colocation
Local Access
Continuity
Connect Cloud IT Continuity Managed IT
Office 365
Firewalls
Workstations
Networks
Servers
Internet
SIP Voice
EthernetEcosystem
Customer Transport
Microsoft Office 365
11Expert mixed & matchfor solutions as uniqueas our customers
We work with you to determine the best mix of services to develop the best solution for you
Private Networking Unified
Communications
Datacenter
MPLSContinuity
InternetContinuity
with 4G
Colocation
Local Access
Continuity
Connect Cloud IT Continuity Managed IT
Office 365
Firewalls
Workstations
Networks
Servers
Internet
SIP Voice
EthernetEcosystem
Customer Transport
Microsoft Office 365
12Nationwide network
• Any application.• Any speed.• Any where.
Delivered via TelePacific Ethernet
Ecosystem or SD-WAN
13Network reliability• Las Vegas-based NOC
oversees network performance 24/7/365
• Restore, then repair
• Proactive, preventative maintenance culture
• Network Monitor delivers business-critical network data to your desktop 24 hours a day, 7 days a week via web portal
14OneCentral and Dash Customer Portals• Create, edit and delete
your own end-user information
• Reset and manage passwords
• Manage your billing effectively, including tracking and payments
• Create and track trouble tickets
• Moves, adds, changes (UCx)
15Trusted contacts when you need them
Customer service reps address your concerns 7/24
TechExperts
AccountManagers
7/24CSRs
YourOwn Rep
Project managers, solution
consultants & product experts that know their
stuff100+ account managers that lend a hand to your dedicated representative
A dedicated representative
for each account
16Simplified customer experienceNeeds
and wants analysis
Multiple integrated services
OneIntegrated
bill Single
point ofcontact
…in language of the
customer…delivered by one provider
…accurate 99% of the
time…for when you need it
most
Understand their goals and desired outcomes
Design and implement a solution that
worksNo
hasslingPeace
of mind
17Seasoned and accessible executive team• CEO Dick Jakult Served as CEO of NYNEX (Verizon)• Our executive team members each have over 10 years with
TelePacific and over 100 years combined experience with major service providers
• Every customer has Dick’s mobile number
18Diverse customer base80,000
locations, including…vs accounts
(35,000)
3,500real
estate4,500
financial400
medical4,000 retail
1,000 automotiv
e8,000
distribution
2,500 legal
1,000 educatio
n2,000 prof
services
19Some brands that trust us