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EPSO AST Pre-Selection Secretarial Skills: Telephone Usage
Arboreus Online EU Training Study Materials
www.eutraining.eu
2010 ARBOREUS, Some Rights Reserved
You are free to share (copy, distribute, transmit) this e-book under the Creative Commons license as long as
you do not modify it in any way and attribute it to Arborues Online EU Training.
Commercial use is forbidden.
Arborues is an innovative e-learning company offering professional online training on European Union
policies and EU careers.
Our services include test preparation and live online webinar trainings on European Personnel Selection
Office (EPSO) EU civil service recruitment exams, study materials and online courses on European Affairs.
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http://www.mannersinternational.com/etiquette_tips_telephone.asphttp://www.howtodothings.com/careers/a2495-how-to-practice-telephone-etiquette-and-manners.html8/8/2019 Telephone Usage for Assistants Arboreus eBook
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To: .. Urgent
Date: . Time:
WHILE YOU WERE OUT
From: ........................................................................................................
Of: .............................................................................................................
Phone: ......................................................................................................
Area Code Number Extension
Telephoned Please call
Came to see you Wants to see you
Returned your call Will call again
Message: ...................................................................................................
..................................................................................................................
..................................................................................................................
..................................................................................................................
Message taken by: ...................................................................................
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http://www.nonstopenglish.com/reading/articles/BREAKING-THE-VOICE-MAIL-BARRIER.asphttp://www.ehow.com/video_4401591_taking-good-phone-messages.html8/8/2019 Telephone Usage for Assistants Arboreus eBook
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http://sbinfocanada.about.com/labels.htm?TopNode=999&terms=filing+systems&pg=1&SUName=sbinfocanada&ac=&cshttp://osulibrary.oregonstate.edu/archives/handbook/chapter2/record_6.1.html8/8/2019 Telephone Usage for Assistants Arboreus eBook
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http://en.wikipedia.org/wiki/Database_management_system8/8/2019 Telephone Usage for Assistants Arboreus eBook
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ONLINEEUTRAINING
www.eutraining.eu
Services
Arboreus is an innovative e-learning company offering professional online training on European
Union policies and EU Careers. Our clients include European graduates, officials, managers, job
seekers, Brussels professionals and others.
Given the high interest in EU careers, institutional affairs, competition law, trade policy, consumer
protection, environmental issues and other regulatory matters, we offer our online training and
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We do this by creating a community of professionals, academics, diplomats and job seekers
covering European affairs all over the world so they can network and learn about the EU.
Click on the links to learn more about our services:
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Study Materials to help in your preparation: http://www.eutraining.eu/study_material
Tips & Tricks for succeeding at EPSO exams: http://www.eutraining.eu/tipstricks
The Motivation Challenge: What to Write in your EPSO Application?http://www.eutraining.eu/tipstricks_details/the_motivation_challenge_what_to_write_in_your_epso_application
Assistant to Barroso or Surfing in Australia? link:http://www.eutraining.eu/tipstricks_details/assistant_to_barroso_or_surfing_in_australia
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