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Bringing mobile voice to the social web
©2012 Telesocial.com all rights reserved
©2012 Telesocial.com all rights reserved
A PartyOrange sub
Telesocial Softswitch
©2012 Telesocial.com all rights reserved
Network Call Flow Example I : Party A clicks to call 3 friends
Gateway to other MO’s
B3 Party non-Orange
sub
FT SIP Network
B2 Party non-Orange
sub
B1 PartyOrange sub
©2012 Telesocial.com all rights reserved
Revenue Example I : Party A clicks to call 3 friends
Revenue:
Originating A-Party Billing0.09 € per leg -or-0.09 € for one leg & 0.01€ for each additional leg
MTR Cost:
Originating A-Party Cost 0.00€B1-Party 0.00€B2-Party 0.01€B3-Party 0.01€
Total MTR Cost 0.02€
A Party / Orange subselects 3 friends to call
A Party rings
B1 rings
A Party choosesPublic or Share Call
B2 rings
B3 rings
*note: A Party billing beginswhen 1st B party answers the call
A PartyOrange sub
Telesocial Softswitch
©2012 Telesocial.com all rights reserved
C2 PartyOrange sub
FT SIP Network
C1/ C2 originating parties
click into call from FB link
A Party Calls B Party
Call Flow Example II : A calls B & posts link to call on Facebook
B PartyOrange sub
C1 PartyOrange sub
*Every party that clicks “Join Call” is a calling party and can be billed as such
©2012 Telesocial.com all rights reserved
Revenue:
MTR Cost:
Originating A-Party Cost 0.00€B -Party 0.01€C1-Party 0.00€C2-Party 0.00€
Total MTR Cost 0.01€
Originating A-Party Billing 0.09€Originating C1-Party Billing 0.09€Originating C2-Party Billing 0.09€
Total Revenue 0.27€
Revenue Example II : A calls B & posts link to call on Facebook
A Party / Orange subCalls B Party
A Party rings
A Party chooses Share Call
*note: A Party billing begins B party
answers the call
B1 rings
C1 Clicks tojoin callPhone rings& C1 billing starts
C2 Clicks tojoin callPhone rings& C2 billing starts
©2012 Telesocial.com all rights reserved
Example III: Callvite Conference CallOriginating Party A sends CallVite via email link to 4 peopleA
• B1-B4 receive emails and / or SMSwith link to accept conference call
• At designated time, all phones ring or• Each person clicks app link to initiate their leg
• Billing commences
A PartyOrange sub
Telesocial Softswitch
Gateway to other MO’s
B4 Party non-Orange
sub
FT SIP Network
B2 Party non-Orange
sub
B1 PartyOrange sub
B3 Party non-Orange
sub
©2012 Telesocial.com all rights reserved
Revenue Example III: Callvite Conference CallOriginating Party A sends CallVite via email link to 4 people
Revenue:
MTR Cost:
0.01€ per leg for non-orange subs
Originating A-Party Billing 4 x 0.09€
Total Revenue 0.36€
A Party / Orange subsends Callvite to join in
a conference call
A Party rings
Designated time, all parties who have accepted Callvite
phones ring
*note: A Party billing
for this leg beginswhen B1 answers
phone
B1 rings
B2 rings
*note: A Party billing for this leg beginswhen B2 answers phone
B3 rings
*note: A Party billing for this leg beginswhen B3 answers phone
@LadyGaGa is talking to her BFF@carlaB Click link to listen LIVE http://bit.ly/cliPLe
©2012 Telesocial.com all rights reserved
Call Flow Example IV: Celebrity CallA
B
A PartyOrange sub
Telesocial Softswitch
FT SIP Network
B1 PartyOrange sub
C1 PartyOrange sub
C2 PartyOrange sub
C3 PartyOrange sub
C4 PartyOrange sub
C5 PartyOrange sub
Unlimited ( up to 1000)Orange subs click into
hear the call
@LadyGaGa is talking to her BFF@carlaB Click link to listen LIVE
http://bit.ly/cliPLe
©2012 Telesocial.com all rights reserved
Call Flow Example IV: Celebrity CallA
B
Revenue: Originating A-Party Billing 0.09€All Orange subs that click in can be billed 0.09€
©2012 Telesocial.com all rights reserved
User InformationOnly Orange users can initiate calls after a free trial period.
The user will:
1) Agree to terms of service when adding the application
2) Can be asked to confirm acceptance of terms of service when verifying phone
3) App landing page can inform user that making a call with Call Friends uses plan or pre-paid minutes, just like making a phone call
4) Can be given price information on the “About” page of the app
When a call is made, using the app, the person making the call (A-Party) will experience:
1) Clicking the Call button displays the B-Parties about to be called. A second click initiates the call. (note: the app can display Orange subscribers that are also using the application)
2) The originator’s phone rings, they answer
3a) They can be played a special recording “Welcome to Call Friends powered by Orange, press one to start the call and accept the call charges to your bill.”
or, if legal is not worried about notifications at this point
3b) They could simple say ‘hello’ and they would enter the call - then hear custom hold music or recording “Powered by Orange, please wait while your party is being called”
If the B-Party answers, they can either be put directly onto the call or hear a recording and then be required to press 1 “Hi, welcome to Call Friends. You are being called by a friend on Facebook. Press one to join the call.”
Billing begins when the B-Party joins the call.
©2012 Telesocial.com all rights reserved
Customer Paths to Discovery / NEW Facebook App Center
1 - Facebook App Center. New. Searchable database by name, recommended, type of app, apps friends are using2 - User clicks to download app from App Store app
1
1
2
©2012 Telesocial.com all rights reserved
1 -Facebook NewsFeed.User sees social graph activity in Friend’s Profile or in Newsfeed. Clicking on App Tile will direct new user to Facebook Landing page and option to download app from app store2 - User clicks to download app from App Store
Customer Paths to Discovery / Facebook News Feed
2
1
©2012 Telesocial.com all rights reserved
1 - Invite from AppNew users are encouraged to invite friends to share the app at once. Invite can be Facebook Inviteor SMS . Invite directs to Facebook Landing page and option to download app from app store2 -User clicks to download app from App Store
2
Customer Paths to Discovery / Invite from App1
2
©2012 Telesocial.com all rights reserved
Customer Path / Twitter Caller App
1 - GaGa tweets via Twitter Caller and generates link to calllink appears on Twitter & Facebook (her accounts are linked)
2 - Users see on Facebook or Twitter
3 - User with TwitterCaller App clicks link - their mobile phone rings and they are listening (muted)
4 - User without app clicks the link - directed to download app at app store - once registered, they can click link again to join the call
1
Lady GaGa @ladygaga 10 minsHello, my little monsters! I am talking with my designer@marcjacobs about my big day. Join us. bit.ly/KU426N
3
Lady GaGaHello, my little monsters! I am talking with my designer@marcjacobs about my big day. Join us. bit.ly/KU426N
2
©2012 Telesocial.com all rights reserved
1 - Bill Calls Eric on Call Friends and chooses SHARE CALL option. Bill and Erics mobiles ring / both answer and are talking
2 -Triggers Social Graph action and posts to Bill’s Facebook Profile & appears in all Bill’s friends’ NewsFeeds as a clickable link on desktop/mobile
3 - User with Call Friends app clicks link and joins the conversation
4 - User without app clicks link and is directed to download Call Friendsapp store - once registered, they can click link again to join the call
1 Customer Path / “Share” Call on Call Friends
2
3
4
©2012 Telesocial.com all rights reserved
1 - Tom creates a CallVite invitation for his team. Sends invites from the app
2 -Users with the app get email notification with a link that takes them to app:User chooses to accept/ decline / ignore. CallVite has been added to their calendar
3 -User has list of CallVites in app to see what is upcoming / can join call from a click in app and/or, at designated time, users mobile rings and he joins the conference call
4 - User without app is directed to download at app store. Once registered, user can re-click link and have CallVite added to calendar.
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Name: |
Invite email contacts
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AT&T 12:34 PM Customer Path / CallVite12 3