Ten Step Plan for Speaking at Conference

Eddie Vidal

South Florida HDI

August 7, 2013

Ten Step Plan for Speaking at Conference

1. Call for Speakers 2. Submission Deadline 3. Bio 4. Selection Process 5. Getting Selected 6. Acing the Interview 7. Tracks 8. Track Chair Approach 9. Main Event 10. Parting Thought

Poll Question #1

• Presented at past conferences

• Presented at Local Chapters

• Presented at work

• Presented at Webinar

• Never presented

• Choose all that apply

1. Call for Speakers

• June 14, 2013

• Experience counts

• Share YOUR story

• What topic is hot right now?

• Use local chapter meeting survey results

• Failure is an option

1. Call for Speakers

2. Submission Deadline

• August 16, 2013

• Summary – 150 words or less

• Brief Description – 60 words or less

• Obtain feedback from past presenters and track chairs

• Why would someone attend your session?

• What’s in it for them?

• What takeaways are you providing?

3. Bio

• List past speaking experience

• Include certifications

• Work accomplishment, projects, etc.

• Sell yourself

• 75 words or less

4. Selection Process

Call for Speakers – June 14

Track Chairs Selected - July

Submission Deadline – August 16

Candidate Interview

Submit Recommendations

4. Selection Process

Topics/Speakers Selected

Notification of Acceptance – October 4

Sign Letter of Commitment

Submit Slide Deck Draft & Final

SHOWTIME!

5. Getting Selected

• Get to know the track chairs

• FREE conference

• Volunteer – When asked say yes

– LCO Summit

– Local Chapter Events

– LCO Calls

– Grassroots Calls

5. Getting Selected

• Ideas for Gaining Industry Exposure

• Contact Board members, LIG committee chairs for speaker opportunities

• Have your manager send a reference to the appropriate HDI – itSMF USA chair persons

• Get placed on speaker lists

• Write articles, white papers, case studies

• Attend other conferences where you want to speak – volunteer and get to know the staff

Thanks to Cinda Daly & Larry Killingsworth for this slide

6. Acing the Interview

• Show your enthusiasm

• Be convincing that your topic is pertinent and timely, not outworn

• Demonstrate confidence about the topic content

• Consider your session outcomes

• If this could be a workshop, let us know

Thanks to Cinda Daly & Larry Killingsworth for this slide

7. Tracks

• Executive View

• Service Management Excellence

• Support Center Optimization – Darien Chimoff

• Team Dynamics – Sandy Seroskie

• Metrics and Measurements

• The Customer Experience – Eddie Vidal

• Desktop Support

• Technology in Action – Lisa Templeton

8. Track Chair Approach

• Read bio and summary

• Practitioners point of view

• Case Study ROI

• Templates

• Can I implement it right away?

• Have I heard you speak?

• Ben Compton = Paul Potts

9. Main Event

• Nervous? Of course you are

• No one knows the topic better than you do

• Be confident

• Have a great opening

• Leave time for Q & A

• Smile, have fun and enjoy the ride

10. Parting Thought

HDI Connect Blog

Whiteboard

• If you were to submit a topic, what would it be? Be creative!

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Questions & Discussion

• HDI & Fusion Track Chair

• HDI & Fusion Conference Speaker

• HDI Strategic Advisory Board

• President of South Florida HDI Local Chapter

• Published in Support World Magazine & HDI Connect

• HDI Support Center Manager Certified

• ITIL V3 Foundation & OSA Certified

• itSMF monthly podcast producer

Manager, Medical IT Service Desk

evidal@miami.edu

eddie_vidal@yahoo.com

305-439-9240 19

@eddievidal

http://www.linkedin.com/in/eddievidal

Next LCO Meeting [MAB CHAIR TO INSERT NEXT LCO MEETING

INFORMATION]

• Wednesday, [INSERT DATE] at 10:00 am Pacific/11:00 am Mountain/12:00 noon Central/1:00 pm Eastern

• [Insert topic]

[Kerri to insert Live Meeting Survey]