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Content● Business Model
● Vision
● Growth Strategy
● Growth Strategy - Stores
● Growth Strategy - Shop-In-Shop
● Planned Development Chart
● Growth Strategy - Online
● ALDO Web Store
● Online Retailers
● Online Marketing
● Organizational Chart – Year 1
● Organizational Chart – Year 5
● Why Franchising?
● Franchise Structure
● Tensor and Shell
Vision Statement
● In cooperation with ALDO, Tensor intend to become a major player on the market for fashion shoes and accessories in Northern Germany and Scandinavia.
● We will reach this goal through organic growth by focusing on operational excellence, franchising, costumer needs and the exploitation of both Online and Offline opportunities.
Tensor Group, winter 2013
Business Model
● The Business model is based on a Master Franchise for Denmark, Sweden and Northern Germany.
● Operating under the Master Franchise Tensor will handle 2 strategic channels.
● Stores
Tensor will develop and administer the continued growth of ALDO stores.
● Online
Tensor will develop and administer online sales in the Nordic region.
Growth Strategy
● The Growth Strategy is primarily based on organic growth through development of both strategic channels, Stores and Online. However, funds are available for investments in strategic opportunities.
● Each Strategic Channel consists of multiple sales channels. Each channel will be exploited individually.
● When contemplating new stores as well as Shop-In-Shop and Online solutions Tensor will consider both the Turnover and the Brand Value of the placement.
Stores
Shop-In-ShopSub franchisees
Online
Online RetailersALDO Online Store
Tensor Group
Growth Strategy - Stores
● Initially Tensor will handle all existing stores directly.
● The goal will be to optimize, stabilize and streamline all stores.
● As soon as this goal has been obtained, growth will be secured through development of new stores.
● Within the first 5 years of the contract Tensor will commit to the development of 10 new stores.
● The stores will be placed in Malmo or in large provincial city’s in Denmark.
● When opening new locations both turnover and brand value of the placement will be taken into consideration.
● The new stores will initially be opened and handled by Tensor directly.
● In time some or all ALDO stores will, if profitable, be converted in to franchise stores. This will be done in cooperation with ALDO International.
Growth Strategy - Stores ● Within the first year of the contract Tensor will secure a new location for Købmagergade.
● Tensor sees the Købmagergade placement as crucial for the Brand Value of ALDO. This placement should be a Flagship Store.
● Further, Tensor will exploit opportunities in Shopping Centers. Tensor is well connected with major Shopping Center player Steen og Strøm.
● Stores should be placed in shopping centers that comply to 3 parameters
● High Costumer flow
● High end Shopping Center
● Geographically placed so that they will comply with logistical resources
● Examples hereof:
● Copenhagen Airport Shopping Center (Copenhagen, High brand value)
● Ro's Torv (Roskilde, medium to high brand value and volume)
● Rosengårdscentret (Odense, high volume)
● Bruun's Galleri (Århus, high brand value and volume)
● City 2 (Taastrup, High volume)
Growth Strategy - Shop-In-Shop
● Tensor sees the development of Shop-In-Shop solutions as a great generator of fast growth.
● Further, the Brand Value of certain placements is high.
● Finally, the resources required are limited as staffing etc. will not be handled by Tensor.
● Within the Shop-In-Shop channel we see 3 distinct channels, they are:
● High Street shoe and apparel shops (Chains). ● Main Street shoe and apparel shops (Chains).● High end Department Stores such as Magasin du Nord or Illums.
● Within the first 5 years of the contract, Tensor will aim to establish Shop-In-Shop solutions in Magasin du Nord in Aarhus, Rødovre, Odense and Lyngby. The Brand Value of Magasin is great and the resources required are limited.
● Further, Tensor will aim at securing contracts with both High and Main street shoe and apparel chains.
● Examples hereof are: In-Ware, Matinique, Vero Moda, Ginsborg, New England, Kaufmann Tøj Eksperten, etc.
● Total Shop-In-Shop solutions for the first 5 year period is estimated at 8.
Planned Growth Chart● First 15 years: 65 new stores and 32 Shop-In-Shops Solutions in DK, SE and North GE. Tot 97 units.
● Projected openings per year first 5 year period. (Growth is organic and based upon franchising.)
● Year 1: Total 1 shop - Replacement of Købmagergade.
● Year 2: Total 3 shops - 1 ALDO store DK, 2 Shop-In-Shops.
● Year 3: Total 5 shops - 1 ALDO store DK, 2 ALDO stores SE, 2 Shop-In-Shops.
● Year 4: Total 4 shops - 1 ALDO store DK, 1 ALDO store SE, 2 Shop-In-Shops.
● Year 5: Total 6 shops - 1 ALDO store DK, 1 ALDO store SE, 2 ALDO stores GE, 2 Shop-In-Shops.
Y-1 Y-2 Y-3 Y-4 Y-5 Y-6 Y-7 Y-8 Y-9 Y-10 …... Y-15
Denmark 8 9 10 11 12 13 14 15 15 15 …... 15
Sweden 1 1 3 4 5 6 7 8 9 10 …... 20
Germany 1 1 1 1 3 5 7 9 11 13 …... 30
Total stores 10 11 14 15 20 24 28 32 35 38 …... 65
New stores 0 1 3 2 4 4 4 4 3 3 …... 65
New S-In-S 0 2 2 2 2 2 2 2 2 2 …... 65
Tot. S-In-S 1 3 5 7 9 11 13 15 17 19 …... 32
Tot. New 0 3 5 4 6 6 6 6 5 5 …... 97
Growth Strategy - Online
● Tensor sees a great potential for ALDO shoes online. As of today ALDO shoes are not available online anywhere in the Nordic region.
● Online sales in Denmark are among the highest in Europe. In 2012 online sales experienced a growth of 19%.
● Apparel and shoes make up for 16% of all internet sales in Denmark.
● Within the first year of the contract Tensor will start the development of the online channel.
● The online channel consists of 2 distinct opportunities:
● ALDOs own Web Store
● Online Retailers.
Growth Strategy - ALDO Web Store
● The primary target market will be Denmark.● As soon as operations, logistics and resources allow it, Sweden will follow.● If possible the existing online shop solution for the North American and UK
market should be converted into a danish version. ● The setup for handling and shipping will be the responsibility of Tensor. ● A dedicated online specialist will be appointed to handle all online operations
including, SEO, SEM, Social, Web store as well as sales to Online Retailers.● Online sales should be up and running by the end of the second year of the
contract.
Growth Strategy - Online Retailers
● Development of sales through Online Retailers is crucial to online success
● Online Retailers are among the most used e-commerce sites in Denmark.
● As of today ALDO shoes are not represented in any online retail store.
● Tensor sees a great potential in sales through online retailers.
● Within the first year of the contract Tensor should initiate negotiations with some of the largest online retailers in the Nordic Region.
● Examples hereof are: Nelly, Smartgirl, Smartguy, Boozt, Miinto etc..
Online Marketing
● Online Marketing will be crucial to the success of the Online Business
● A strategy for online marketing should be devised as soon as possible.
● Focus should be on SEO, SEM and Social. Use of an online SEO, SEM agency may be necessary.
● The person hired to handle the online business should have a high level of expertise in regards to SEO, SEM, Social and Google tools.
● Further to this, strategic online advertising should be considered.
● Co-promotions with online retailers should be considered and may be necessary.
Organizational Chart Year 1
● Tensor aims to create a highly flexible and scalable organization
Nikolaj TrierFinance / Estate
Jonas KarlbergOperations / HR
Thomas BakPurchasing
NN.Online
Rødover Lyngby Købmager-gade Fields
MagasinFrederiks
bergFisketorvet
Nygade
Jonas KarlbergCEO
Web Store Online Retailers
Thomas BakBoard Chair
Organizational Chart Year 5
● As the scope becomes international Tensor will add an international department.
Nikolaj TrierFinance / Estate
Jonas KarlbergOperations / HR
NNPurchasing
NN.Online
NNShop In Shop
Rødover Lyngby Købmager-gade Fields
MagasinFrederiks
bergFisketorvet
Nygade
Jonas KarlbergCEO
Web Store Online Retailers
NNInternational
Scandinavia North Germany
New Shop New Shop
Why Franchising
● In the long run, Tensor views franchising as the way to move forward with the expansion in Scandinavia and Northern Germany.
● Why Franchising?● The franchising model has proven to be exceptionally strong I the
Scandinavian countries. ● Further, the financial model associated with franchising, allows for a
greater acceleration of growth, as it allows Tensor to free funds to invest in both strategic channels.
● Finally it reduces risk as less funds and liquidity will be tied up in stock. ● The growth that we want to obtain will not be possible without
franchising.
Franchise Structure.
● In order to make the franchise proposition attractive for future prospects, it is necessary to create an attractive sub franchise structure.
● In order to attract the best qualified prospects, target earnings per franchisee should be around 500.000 per year DKK
● Depending on earnings per unite, a single franchisee should manage between 1 and 3 stores so that he may reach the target earnings.
● To compare, target earnings for a 7-Eleven are 500.000 til 700.000 DKK per year.
● Initial fee or key fee should be determined ● Revenue share model should be determined.● In short, we need to find a simple yet effective model that suits all parties.
Tensor and Shell
● Due to a gas market in recession and a legislative change in opening hours for supermarkets in Denmark, that does not favor convenience, Tensor has made a strategic decision to exit the Gas and Convenience market
● As a consequence, and following satisfactory negotiations with Shell, Tensor will, as of February 2013, no longer be handling any of Shells gas stations or convenience stores in Denmark.
● This new situation allows Tensor to focus on growth and on entering into new business ventures.
● Tensor will be able to do so with freed resources and greater focus.
The future is what we start today...