www.tera.train-emst.com
[email protected] (office)443.404.1879 (cell)
www.tera.train-emst.com
[email protected] (office)443.404.1879 (cell)
What is TERA?What is TERA?A simulation that allows your staff to respond to and visualize the impact of their actions in a disaster that may affect your normal operations. Transportation version of the Emergency Management Staff
Trainer (EMST) Developed by Engineering & Computer Simulations, Inc. Created under the Cooperative Research Program (TCRP) Project
A-36, Command-Level Decision Making for Transit Emergency Managers.
Sponsored by the National Cooperative Highway Research Program 20-59, Surface Transportation Security Research.
Cost BenefitCost Benefit
EMST Facilitated Exercise – Limited planning (soft cost) and resources (hard cost) Provided Scenarios with
inject tailoring – 0 to 10 hours
1-2 support staff; System tracks task completion
Send injects through system Web-based; can be
geographically distributed if participants can’t travel
POC must perform system check (~2 hours)
Participants can rerun/reuse on their own (individual or small team)
3
Traditional Exercise - Extensive planning (soft cost) and resources (hard cost)
Injects from scratch – 10s to 100s of hours
Larger support staff; Observer/Controllers needed to track task completion
Need runners for injects Participants are in one
location No system check needed One time event
The SuperMemo Model - By: Piotr WozniakThe SuperMemo Model - By: Piotr Wozniak
Long-term memory = Retrievability + Stability
Training BenefitTraining Benefit
Individual Exercises Turnkey exercises can be run any time, anywhere – even at home Trainees’ time is the only cost Repeatable to sustain “brain muscle memory” and retention Assists in properly acquainting, training, or refreshing new personnel
on plans and procedures.
Small Team Exercises Can be run at the same site or geographically distributed Easy for users to set up and run Trainees’ time is the only cost Assists in properly acquainting, training, or refreshing new personnel
on plans and procedures.
Large Team Exercises Establishes interaction and collaboration – Transit Agencies and DOT
work in one training environment Train-the-Trainer course and Scenario Builder course allow states to
tailor scenarios and run exercises without contractor support
04/21/23 EMST PMR 5
Who does TERA train?Who does TERA train?TERA trains Emergency Operations StaffTERA takes the main training roles from the Incident Command System Command Operations Planning Finance/Administration Logistics Public Information
Scenarios are available for Transit Agencies Department of Transportation Rail Airports
How Can TERA Help You?How Can TERA Help You?
Features Benefits
Web-Based Training Platform - No software download (uses Flash Player)
- Cost effective and repeatable- Wide variety of participants in a
larger geographical area
Integrated Geo-Specific Mapping and Communication Tools
- Select incident/training location- Select training scenario
Customized - Tailored for specific organizations, facilities, and plans with Scenario Builder
Objective and Automated Performance Analysis
- Doctrine based training objectives- Provides real time feedback- Automatically captures trainees’
performance and lessons learned
On-Site Facilitation and Subject Matter Expert Support
- Proctored training events, train-the-trainer instruction and technical support
- NCHRP is providing FREE exercises!
“Conduct doctrinal training to standard every single time – regardless of the location.”
TERA Account SetupTERA Account Setup
www.tera.train-emst.com Request account Put “TERA webinar” in
“How did you hear about TERA” box
Use .gov email for expedited approval
Find OutFind Out
TERA Brochure
TERA Tutorial
TERA MenusTERA Menus
Information Guides and User Manuals
TERA Tutorials and Job Skill
Tutorials
Individual Exercises
Group Exercises
Previous Exercise Storage
and Account Settings
FAQFeedback
Home
Individual TrainingIndividual Training
Individual TrainingIndividual Training
Click
Scenario A Tour of the Interface Active Shooter Blackout Earthquake Hazmat Hurricane Riverine Flood
Role (might change per scenario) DOT Representative Emergency Manager Logistics Coordinator Operations Coordinator Planning Coordinator Public Information Officer TRB Law Enforcement
Individual Training New Exercise Individual Training New Exercise Cont.Cont.
Location of Incident– County or City
Location of Incident - State
Skill Level Novice Intermediate Expert
Documentation Documentation Scenario Specific Documentation
Tasks by Accessed Capability
Inject timeline for scenario
Tasks by Roles
Customization WizardCustomization Wizard
Customization Wizard(Scenario specific customization wizard)
Customization WizardCustomization Wizard
Click Begin Exercise
Proceed to ExerciseProceed to Exercise
Click
TERA InterfaceTERA Interface
Help and Settings
Controls
Exercise Timeline and Progress Bar
Receive and respond to messages and communication
Tasks How to complete task
Your Role
Timeline Segment
CurrentProgress
News updates
Phone
Play
Exit
Complete TasksComplete Tasks
Click Tasks How
Bulletin BoardBulletin Board
Different Documents
EmailEmail
Email Templates(scripted messages)
Delete Recipient
FormsForms
MapMap
RaSOR-EM Quick Reference Guide
ExitExit
AARAAR
Tasks
Individual task details
Exercise notes orIndividual task notes
Records Room – Exercise RecordsRecords Room – Exercise Records
Team
Individual
Staff and Multi-Organizational (Scalable) Training
Staff and Multi-Organizational (Scalable) Training
Staff Training Step 1Staff Training Step 1
Exercise Name(You have to name scenario before you can click next)
Organization
Scenario
Skill Level
Documentation(Same as Individual Training)
Staff Training – Scheduling – Step Staff Training – Scheduling – Step 22
State
County/City(Location of incident)
VOIP(Turn on if they have headsets.Disable to keep button from interface)
TV(Use Projector to save bandwidth, TV is about 1Mb per TV.)
Customization Wizard(Same as in Individual Training)
Date(Now or Future Time)
Staff Training – Host – Step 3Staff Training – Host – Step 3
Drag and Drop(Rule of thumb-No less then 2 &No more then 3)
By Name/Organization
Hosts have play/pause button.Host has to be running to run exercise.
Host can end exercise for everyone.
Staff Training – Roles – Step 4Staff Training – Roles – Step 4
Drag and Drop
Drag and Drop
By Name/Organization
Multiple Roles
Multiple Players
Staff Training – Step 5Staff Training – Step 5
Details
Email notice & Read Aheads(This goes to their real email)
Click to add another Organization
Staff Exercise ScheduledStaff Exercise Scheduled
Calendar Schedule – different Calendar Schedule – different viewsviews
Joining A Created Exercise Joining A Created Exercise
www.tera.train-emst.com
[email protected] (office)443.404.1879 (cell)
www.tera.train-emst.com
[email protected] (office)443.404.1879 (cell)