TERMINAL
Airport Express Rental Cars
Taxi Charter Buses
Suburban & Reserved TaxisReserved Limousines
Mezzanine Level
Upper Level Departures
Upper Level Roadway
Airport Transit Station (ATS)Station and Bridge
Lower Level Baggage Claim/Ground Transportation
Lower Level Roadway Ground Transportation from Curbfront
Pedestrian Tunnel Level
Public Areas
Secured Areas
F EG
HC
K
BL
M
KEY MAP
12
3
5
United Red Carpet ClubStar Alliance
Northwest World ClubContinentalPresident’s Club
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HOTEL
L10b
H7
ZEM
KE R
D.
ORDO’HARE
INTERNATIONAL AIRPORT
TERMINAL INFORMATION
Local People ... Global Reach
TERMINAL
2
AIRLINE LOCATIONS LISTED BY TERMINAL
1• All Nippon Airways
2Air Canada
3Alaska
5Aer Lingus Austrian Airlines Mexicana
(ANA) (departures only) Continental •American Airlines AeroMexico bmi Royal Jordanian
• Continental Express (domestic; international Air France SASLufthansa British Airwaysdepartures only) Air India SWISS(departures only) JetBlue Airways Cayman AirwaysAmerican Eagle Air Jamaica • TACATed Northwest Iberia
• Delta Alitalia Turkish AirlinesUnited Northwest Airlink (arrivals only)Delta Connection All Nippon Airways United (domestic; international • •
*United Airlines Japan Airlines (JAL)(Comair) (ANA) (arrivals only) (international arrivals only)departures only) *United Express • KLM Royal DutchIberia American USA 3000United Express •
*(all check-in and baggage claim (departures only) Korean Air(international arrivals only) Virgin Atlantic
(all check-in and baggage located in Terminal 1) Spirit Airlines LOT PolishAsianaclaim)US Airways •Lufthansa
(arrivals only) • Denotes airlines with international US Airways Express service departing from Domestic
Terminals 1, 2 & 3.
NOTE: All International Arrivals in Terminal 5
Economy Parking
Lot F
LOST & FOUND INFORMATION
For items lost near ticket counters, in gate areas, or on an airplane, contact the airline.
For items lost in public areas of the terminal, contact the
Chicago Police at (773) 686-2385.
For items lost at security checkpoints,
contact the TSA at (773) 894-8760.
For items lost on the Airport Transit System,
contact OATS at (773) 686-1817.
For items lost in the parking facilities,
contact Standard Parking at (773) 686-7532.
Airport TransitSystem (ATS)
GROUNDTRANSPORTATION
Bus Shuttle Center(Hotel Courtesy Shuttles,Regional Buses, Off-SiteRental Cars, Off-Site ParkingShuttles)
CTA (Trains to City)
HOTEL
Cell Phone Lot
PACE Busat Lot E Kiss’n’Fly(847) 364-7223
Metra O’Hare Station
Parking ElevatorCenter
(Lower Level Arrivals)
in Lot F
Parking
Parking Bus Shuttle
Rental Car and Hotel Info Kiosk
Located near Lot FAuto Pound
(773) 694-0990
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Service AreaWheelchair Assistance Contact Airlines
Ticket Counter
Security Checkpoint
Toilets
Assisted Care Toilet Facilities
TERMINAL FACILITIES
R ental Car/Hotel Info
S eaway National Bank
T ravelers Aid(773)894-2427
Airport Information
Automated Teller Machine (ATM)
Automated ExternalDefibrillator Unit (AED)
Baggage Claim
Charging Station
Chapel(Terminal 2 Mezz)
USO (Terminal 2 Mezz)
Mail Drop Boxes are located in Terminals 1, 3, and 5
Restaurants (Seating Available)
Door/Vestibule
Elevators
3A
Escalators
Exit
Children’s Museum(Terminal 2)
Foreign Currency Exchange
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Terminal
InternationalTerminal
Terminal Terminal
K