Business Programs Business Programs by by

Terri L. MaurerTerri L. Maurer

Titles and content for current programs and keynotes available through Maurer Consulting Group to interested

groups and organizations.

For more information and availability, contact Terri Maurer…

E-mail: tlmaurer@maurerconsultinggroup.com

Phone: 330.666.0802

Move Your Customer Experience Move Your Customer Experience toto WOW!

Improve customer feedback from ‘OK’ to ‘Exceptional’.

Make it easy for customers to do business with you.

Develop processes and systems to work from the outside inward

Develop Your On-line Develop Your On-line PresencePresence

Don’t be left in the dust of cyberspace in the Web 2.0 world.

Present your brand through multiple on-line marketing channels.

Pump up Internet marketing in a big way-- where customers look for firms who can meet their needs.

Generations in the WorkplaceGenerations in the WorkplaceRecruiting, Retaining and Managing

An Age-Diverse Work Force

As millions of Baby Boomers move to retirement, positions need to be filled.

Four vastly different generations now make up the workforce pool.

Learn what makes each group tick, how they work, what they want and how they can contribute to your firm’s success.

The Changing MarketplaceThe Changing Marketplace

Selling to the Four Generations

Today’s marketplace has four generations of consumers, each with unique requirements.

Both seasoned and entry level sales and marketing professionals need to know what makes your target markets tick.

Different value systems require specialized approaches to close deals and succeed.

Branding: It’s Not Just for Branding: It’s Not Just for Cattle and CorporationsCattle and Corporations

Yes, Virginia, individuals can develop a brand. Competitive advantages of a branded

individual or small firm over major corporations.

Discover your uniqueness and how to turn it into a marketable personal brand.

‘‘Fees for Value’ ConsultingFees for Value’ Consulting‘‘Fees for Value’ ConsultingFees for Value’ Consulting

Hourly fees and their limitations. Assessing the value of your services to

the client’s organization. Presenting a win-win, value-based proposal.

Take Your Business Take Your Business to the to the

Next LevelNext Level

You did it! Started a business, braved early obstacles and challenges to build a solid foundation. What’s next?

When should you move to the next level?

Learn to identify and execute various growth strategies as you aim for success.

What No One Told You About What No One Told You About Owning Your Own BusinessOwning Your Own Business

Have what it takes to be an entrepreneur? Skills that will help you attain success. Planning and preparation before you launch your start up. Planning your exit as part of the start up

process.

TARGET MARKET:TARGET MARKET:INTERIOR DESIGN PRACTITIONERS©

Learn who these ‘interior designers’ are and how they run their businesses.

Learn how designers serve their clients and how you can become an important partner in the design process.

Make designers an integral part of your sales force.

Didn’t see a program or topic that meets your needs?

Contact us today so we can talk about the specific needs of your group or organization. Maurer Consulting Group is anxious to prepare a keynote, seminar or training session that fits with your strategic focus.

Terri L. Maurer

E-mail: tlmaurer@maurerconsultinggroup.com

Phone: 330.666.0802