CURRICULUM VITAE

TERTIUS POOL

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Curriculum Vitae

Personal Details

Surname: Pool

First name: Tertius

Home address: 33 Karmel Street

Protea Heights

Brackenfell

7560

Contact number: 082 465 4936

E-Mail Address (office): tpool@vodamail.co.za

Identity number: 6806195051085

Date of Birth: 19/06/68

Age: 45

Gender: Male

Race White

Marital status: Married

Number of Dependants 1

Driver’s license: EC1 – own transport

Nationality: South African

Home language: Afrikaans

Other languages: English

Fully Bilingual: Yes

Criminal Offences: None

Health: Excellent

Hobbies: Golf Mountain biking Fishing Hunting Camping

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Education

Last school attended: 1986 – President High School

Standard passed: Matric

Subjects: Afrikaans HG

English HG

Biology HG

Accountancy HG

Maths SG

Science SG

Tertiary Qualifications

Institution: Technickon SA

Course National Certificate Management

Subjects Completed: Management 1 & 2

Administration Management 1

Financial Accounting 1

Business Management 1

End-user Computing (Theory)

End-user Computing (Practical)

Busy with further studies Economics

Financial Accounting Principles and Processes

Institution: UCT Getsmarter (SETA accredited nr 3692)

Course Commercial and Contract Law

Module 1: An introduction to contract law and the South African legal system

Module 2: Requirements for the formation of a valid contract

Module 3: Terms of a contract and contractual obligations

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Module 4: The Consumer Protection Act

Module 5: Contracts of sale and contracts of lease

Module 6: Contracts of insurance and agency contracts

Module 7: Contracting with businesses

Module 8: Civil litigation and alternative dispute resolution procedures

Module 9: Basic contract drafting skills

Institution: UCT Getsmarter (SETA accredited nr 3692)

Course Operations Management 4

Introduction to operations and systems thinking

Process types, management and measurement

Location and capacity management

Forecasting and financial controls

Organising and managing people

Production and service planning

Project management

Inventory and supply chain management

Quality management

Operations strategy and lean thinking

Institution: APM Group (X-Pert Academy)

Course Prince 2 Practitioner certification

Institution: Faculty Training Institute

Course PMBOK

Institution: Torque IT

Course ITIL Foundation

Institution: WITS

Course QAI approved SPICE exam (ISO 15504)

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Employment History: Project Office Manager/Program Manager: Computacenter SA (Jun 2013 to current)

Name of department: Computacenter SA Operations

Address of Institute: Bellville

o Project Office Manager

o Program Manager for a key customer in the UK – First

Azure Transition Programme within Computacentero Project Management of internal projects

o Project Management services to other UK customers

Employment History: Senior PM Information Security & Governance: Pick n Pay (Aug 2012 to Apr2013)

Name of department: Pick n Pay: Information Security and Governance (Aug 2012 to March 2013)

Address of Institute: Kenilworth

Duties: o Security Policy & Governance Framework for PnP, incl PCI

& POPI using the COBIT model, consulting with Deloitte

o SAP Authorisations – clean-up of segregation of duties and

implementing new rule sets using Soterion

o PnP Disaster Recovery Project (Secondary site)

o Risk Management coordination

o SAP site codes enhancement

Name of department: Pick n Pay: Business Intelligence (Apr 2011 – Jul 2012)

Address of Institute: Kenilworth

Duties: Manage the BI Programme

Completed successful implementations at Pick n Pay

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o Group Exec KPI Dashboards on Business Objects (BOBJ)

o BI Reporting on the new VBS POS system for Clothing

Stores and Supermarkets

o BI Reporting for new EWM system at the new Phillipi DC –

for Deliveries and Warehouse Tasks and Orders

o Discovery Extracts from Sybase IQ

o BI Reporting on EWM for Outbound Deliveries, Stock

Adjustments and Handling Unit Audits

o Migration of BOBJ 3 to BI 4

Employment History: M4P Consulting (Jun 2010 to March 2011)

Name of department: M4P Consulting

Address of Institute: PO Box 5679Tygervalley7536

Position held: Head Project Office

Duties: Manage overall project office functions

Management of project staff

Determine and implement career development plans

Monitor project progress and feedback to The Company

Perform health checks on projects and feedback to The Company

Recruitment of resources for approved projects

Align with other activities within The Company

Maintain relationships with the client base of The Company

Contribute to increase the client base of The Company

Identify any policies and procedures required

Assist with the implementation of new policies and procedures

Maintenance of policies and procedures.

Management of time captured within The Company, follow up and

feedback

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Maintenance of the time keeping system

Compiling of invoices

Distributing invoices to the client

Follow up on payment of invoices

Track invoices issued versus paid

Assist with compiling contracts

Distributing of contracts

Follow up on signatories

Filing

Employment History: M4P Consulting (Jan 2010 to Jun 2010)

Name of department: Contracted to UWC

Address of Institute: PO Box 5679Tygervalley7536

Position held: Program/Project Manager

Project Post Graduate Project – Phase 1

Description: The purpose of the project was to create a system that will relate to the full ‘life-cycle’ of a postgraduate student, from the time of applying to study, up to final graduation

The current Student Administration system (SASI) is currently used for several administrative processes for postgraduate students.

However, there was no view in SASI which presented all postgraduate students in a single list, which was an underlying requirement for the Postgraduate Division.

The following functionalities were delivered:a. A view across all faculties of all postgraduate students with

ability to search by student number or surname

b. Access to full Student Record of all postgraduate students

c. Allocation of, or change to, supervisor(s)

d. List of all students allocated to a supervisor

e. Capture of Record of Proposal / Thesis title / Change of

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title

f. Capture of Intent to Submit Thesis

g. Capture progress reports from student

h. Capture comments on progress reports by supervisor

i. Publish a schedule of postgraduate workshops

j. Allow student to request attendance at a workshop

k. Note workshop attendance on student record (for ‘CV’)

l. Allow student to input articles publish & conferences

presented (for ‘CV’)

m. Capture of date thesis submitted, status

n. Record examiners allocated

o. Record when thesis is sent to external examiner

p. Record when thesis is returned & approved

q. Record consultations with students

r. Listing of thesis titles by student & programme

Project Management was done according to the PRINCE2 methodology.

Duties:

- Manage the 3-tier partnership between client and Service Providers

- Manage the project timelines.- Manage the Project Team on a daily basis.- Progress reporting to SEMS Board.- Manage the risks and issues to ensure the successful completion

of the program.- Manage the implementation plan.- Integration management, scope management, deviations from the

plan and change management on a daily basis.- Manage the Test Phase as Test Manager- Manage the Change Request process - Manage the Training Phase

Success: Successful implementation of Phase 1 Successful hand over to new PM

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Employment History: M4P Consulting (Jul 2007 to Dec 2009)

Name of department: Contracted to UWC

Address of Institute: PO Box 5679Tygervalley7536

Position held: Program/Project Manager

Project SASI (Student Administration System Integration) Phase 4 – Student Financials

Description: This project was a total revamp of the current Student Financials system, fully integrating the system with the Masterpiece GL system.

The financial module is tightly integrated with other SASI functions, for example Applications, Student Record, Registration, Academic Programme & Promotions.

Project Management was done according to the PRINCE2 methodology.

Duties:

- Manage the 3-tier partnership between client and Service Providers

- Manage the project timelines.- Manage the Project Team on a daily basis.- Progress reporting to SEMS Board.- Manage the risks and issues to ensure the successful completion

of the program.- Manage the implementation plan.- Integration management, scope management, deviations from the

plan and change management on a daily basis.- Manage the Test Phase as Test Manager- Manage the Change Request process - Manage the Training Phase

Success: Successful implementation of the new Student Financial system,

on time !

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Name of department: Contracted to UWC

Address of Institute: PO Box 5679Tygervalley7536

Position held: Program/Project Manager

Project SASI (Student Administration System Integration) Phase 3 – Online Registration, University Western Cape

Description: This project implemented the first ever Online Registration system for UWC.

For the first time the University now have a Registration system available on the web which integrates with an Academic Programme System, a Class Time Table System and Student Financials.

Students can check their academic history, any outstanding finances or update personal information via the web.

Senior students can register themselves via the web, interact with the faculty on module choices and are immediately notified on the registration status, ie successful or issues to be resolved.

Project Management was done according to the PRINCE2 methodology.

Duties:

- Manage the 3-tier partnership between client and Service Providers

- Manage the project timelines.- Manage the Project Team on a daily basis.- Progress reporting to SEMS Board.- Manage the risks and issues to ensure the successful completion

of the program.- Manage the implementation plan.- Integration management, scope management, deviations from the

plan and change management on a daily basis.- Manage the Test Phase as Test Manager- Manage the Change Request process - Manage the Training Phase

Success: Successful implementation of Online Registration System, on

time !

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Name of department: Contracted to UWC

Address of Institute: PO Box 5679Tygervalley7536

Position held: Program/Project Manager

Project SASI (Student Administration System Integration) Phase 2 – University Western Cape

Description: This project replaced the current Registration system with a new integrated Registration system.

For the first time the University now have a Registration system which integrates with an Academic Programme System and a Class Time Table System.

An automated Final Selection process was also introduced during this Phase.

Project Management was done according to the PRINCE2 methodology.

Duties:

- Manage the 3-tier partnership between client and Service Providers

- Manage the project timelines.- Manage the Project Team on a daily basis.- Progress reporting to SEMS Board.- Manage the risks and issues to ensure the successful completion

of the program.- Manage the implementation plan.- Integration management, scope management, deviations from the

plan and change management on a daily basis.- Manage the Test Phase as Test Manager- Manage the Change Request process - Manage the Training Phase

Success: Successful implementation of Phase 2, on time.

Name of department: Contracted to UWC

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Address of Institute: PO Box 5679Tygervalley7536

Position held: Project Manager

Project SASI (Student Administration System Integration) Phase 1 – University Western Cape

Description: This project will replace the current LINC system with a new integrated system. The project will be implemented in 3 phases, phase 1 focussed on the Application and Selection process within the total Student Enrolment Process. An iterative development process was followed. Project Management was done according to the PRINCE2 methodology.

Duties:

- Manage the 3-tier partnership between client and Service Providers

- Manage the project timelines.- Manage the Project Team on a daily basis.- Progress reporting to SEMS Board.- Manage the risks and issues to ensure the successful completion

of the program.- Manage the implementation plan.- Integration management, scope management, deviations from the

plan and change management on a daily basis.- Manage the Test Phase as Test Manager- Manage the Change Request process - Manage the Training Phase

Success: Successful implementation of Phase 1, on time.

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Name of department: Contracted to UWC

Address of Institute: PO Box 5679Tygervalley7536

Position held: Project Manager

Project Student Administration System – University Western Cape

Description: Upgrade of the current LINC system to the new EAE platform.

This project was a technology upgrade for the university. The user interface was changed from old terminal based screens to new web based interface.

A Case Tool environment with a metadata repository make it easier to do further development as the attention will then be focused away from the technology constraints to the functional requirements.

The project created a platform to enhance further processes and systems required for Student Administration.

Duties:

- Manage the 3-tier partnership between client and Service Providers

- Manage the project timelines.- Manage the Project Team on a daily basis.- Progress reporting to SEMS Board.- Manage the risks and issues to ensure the successful completion

of the program.- Manage the implementation plan.- Integration management, scope management, deviations from the

plan and change management on a daily basis.- Manage the Test Phase as Test Manager- Manage the Change Request process - Manage the Training Phase

Success: Successful implementation of the new EAE technology, on time.

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Employment History: Business Connextions

Name of department: Professional Services Western Cape

Address of Institute: Business ConnextionsCentury CityCape Town

Position held: Program Manager (Feb 2006 – June 2007)

Project Marine Administration System for Marine Coastal Management (Open source development)

Description: This strategic Program for Marine Coastal Management consisted of the re-write of their total Marine Administration System, the re-write of their Compliance system and the re-write of all their Catch Systems, integrating all of above solution with each other.

This was a revenue generating program with a budget of R20m+ and a resource team on site under my management of 18 people. The program and the individual projects were managed according to PRINCE2 standards. The program focussed on the Administrative functions of MCM, all on old stand alone systems, combining them into 1 integrated system.

Java and Oracle were used as development platforms. Financial interfaces were built integrating the MAST program with Oracle Finance.

MCM had several Catch Systems, per sector, on stand alone pc’s which were also converted to the new MAST system, integrating with other functions.

Duties:

- Manage the program timelines.- Manage the Project Teams on a daily basis.- Resource Manager to BCX resources on site.- Manage the relationship with the client.- Interview and appoint new resources were necessary.- Manage the project budget of R20m+- Progress reporting to MCM Board.- Manage the risks and issues to ensure the successful completion

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of the program.- Manage the implementation plan.- Integration management, scope management, deviations from the

plan and change management on a daily basis.- Manage the Test Phase as Test Manager- Monthly reporting of project progress to BCX management.- Manage the Change Request process between client and BCX.- Manage the Integration of MAST with Financial project.

Success: Successful implementation of the integrated Marine Administrative

System to Marine Coastal Management.

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Employment History: Sanlam

Name of institute/ department:

Sanlam Life: Business Solutions: Project Management Centre

Address of Institute: SanlamhofP O Box 1Bellville

Position held: Project Manager (2005)

Project FAIS Monitoring program (Service Orientated Architecture)

Description: Sanlam implemented a Monitoring tool for the Key individuals according to the FAIS requirements. This program was divided into 18 smaller projects, each consisting of it’s own SDLC, which I managed. This project was based on service architecture, a new concept Sanlam explored with a few projects. Web service interfaces were built to transfer the data between the LID mainframe programs and the .NET app. With this project an Iterative Development Process was followed. The project required intensive management between the various IT teams, for example we had regular to understand the architecture and integration layers between the different functions. The different testing phase of the project especially the Integration Testing phase required extensive management.

Duties:

- Manage the project timelines.- Manage the Core Team consisting of senior architects, lead

developers, developers, business analysts, system analysts, testers, Test manager, BTM personnel, on a daily basis.

- Establish organisational partnerships.- Manage the Compliance officers.- Manage the contracting of resources.- Manage the BTM process.- Manage the project budget of R3.3m- Communication to all levels of the company.- Progress reporting to Exco.- Manage the risks and issues to ensure the successful completion

of the program.- Manage the implementation plan.- Integration management, scope management and change

management on a daily basis.- Manage the Test Phase as Test Manager

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Success: Successful implementation of the new tool to all Key Individuals.

Position held: Program Manager (2004/5)

Project Learnership Program

Description: This strategic program to Sanlam was a first and I was privileged to be selected to manage this.

The focus of this program was to give unemployed black matriculants the opportunity to achieve a NQF level 3 qualifications according to the Financial Services charter.

The program had to define and implement the framework for future Learnerships.

Duties:

- Manage the program timelines.- Manage the Core Team on a daily basis.- Establish organisational partnerships.- Manage the learnership agreements.- Finalise contracts with learners, training providers and INSETA.- Manage the recruitment process.- Organise training facilities.- Organise the launch of the program.- Manage the training providers to complete the curriculum in the

timelines as agreed upon.- Manage the budget of the project.- Communication to all levels of the company.- Progress reporting to Exco.- Manage the risks and issues to ensure the successful completion

of the program with a 0% drop out rate.- Prepare line managers to accept learners into workplace.- Manage the briefing of line managers.- Manage the update of internal HR systems.- Manage the preparation of workplace.- Manage the implementation plan.

Success: Successful recruitment of learners. Successful launch with publications in the press. Successful placement of learners in Workplace after first training

block.

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Project Information Security project (2004/5)

Description: This project focussed on the implementation of solutions to eradicate SPAM, WORMS, SPYWARE and malicious code on the Sanlam network with regards to inbound mail. Further phases focussed on the scanning of outbound mail for malicious code and the filtering of all internet browsing. Bandwidth savings were also achieved. Tri-party agreement was established between Sanlam and service providers. . I had the privilege to manage this contract between client, Vendor and Service Provider.

Duties:- Manage tri-party agreement between Sanlam and Service

providers.

- Manage the SDLC process from Business Analysis through to Implementation.

- Manage the scope of the project.

- Manage the Analysis process, Technical workshops and Change Management process.

- Manage the Quality of deliverables.

- Manage the Procurement process.

- Manage the integration with other business units.

- Manage the BTM process.

- Manage the Benefit Realisation.

- Manage the budget of the project – R3.3m

- Manage the resources on a daily basis.

- Manage the risks and issues.

Success:- Successful implementation.

- Millions of SPAM mails were blocked within the first month.

- Huge savings on bandwidth.

- Clean mail into the company’s inbox.

- Increase in productivity due to cleaner mail entering client’s inbox.

Project E2 Financials (2004/5)

Description: Java developed front-end with Walker transactions in the background. Replacement of the old mainframe based creditors’ system with new technology.

Functions included: Invoicing, payments, budgeting, purchase orders, rooting and approval, procurement, MIS, inventory management,

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asset management, and requisitions.

Duties:- Manage the project team on a daily basis.

- Manage the deliverables.

- Manage the scope of the project.

- Manage the budget of the project.

- Manage the development of the Business Case, all Business Requirements, the design process, the technical construction phase, the testing phase and the implementation phase.

- Manage the Change Management process.

- Manage the integration with other systems.

Success:- Successful implementation of phase with rollout to all Sanlam

regional offices.

- Positive feedback from all users.

- Saving on man-hours was experienced due to many hand processes being eliminated.

- Fraudulent payments eliminated.

- Extensive MIS reports developed to track payments of expenses and Vendors.

Position held: Project Manager (2003 – 1999)

Project SDLC

Description: MIS project for internal IT costs Marketing Questionnaire campaign project Total Client Knowledge Program (CRM Strategy) Development of Central Project Workspace on Notes platform for

all projects to use as a central repository for all project documentation.

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Project Package Implementation

Description: Replacement of Image + with Content Manager. Replacement of Mobius with On Demand

Project Architecture

Description: Consolidation of several SQL servers onto one server Installation of new disk storage arrays replacing old EMC DASD.

Project/Program Strategic

Description: Internal billing project between Sanlam and Multi Data Developing a Metrics standard for Sanlam Life IT to measure project

performance (with TATA consulting) Roll-out of Sanlam Life IT Process Improvement program best

practices Process Improvement program for Sanlam Life IT

Duties on all above projects included

Manage the deliverables and deadlines. Manage the budgets of the projects ranging from R500k to R10m. Manage the contracts with external parties. Manage the risks and issues. Manage the business transition management (BTM). Manage the integration points with the rest of the businesses. Manage the quality of the deliverables. Manage and motivate the resources. Manage the scope of the project.

Career successes: I’m proud to be the first project manager to implement a Learnership program in Sanlam.

I’m proud to be the first and only project manager to implement a full Process Improvement Programme for Sanlam IT according to ISO 15504 standards.

I implemented 10 processes whereas it was expected of me to implement only 5 processes.

I was awarded a performance bonus for my hard work and dedication.

I also completed several Software Process Engineering quality related courses during this project as listed below.

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I was part of the team doing an assessment on Sanlam Life IT processes and establishing the Competencies centres.

I have done several assessments on projects.

I developed a health check process to determine the quality of the project management principles being used on projects.

I was the project manager that implemented the project to develop a Java front-end for Sanlam’s financial system (replacing the Walker green screens with a user friendly web front-end)

I managed the project that implemented Sanlam’s Information Security strategy – implementing a Mail Marshall solution on the mail servers.

I managed the project that created a monitoring tool for Sanlam’s FAIS policy.

Position held: Release Manager (1998)

Description: Performed Management duties within IT development team. Attended priority forums to prioritise tasks from business Allocated tasks to resources Managed resources to reach deadlines

Position held: BI/MIS Developer (1990 – 1997)

Description: BI developer – extracting the data from the flat files, building data marts using Essbase, building business rules into Essbase, producing reports, develop front end screens using Wired for Olap

Training to users Technical support to users Perform team architect function

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Skills Set Summary

Skill Level Legend

1 Had appropriate training only.

2 Limited practical experience.

3 Solid practical experience.

4 Well-versed, extensive experience.

5 Expert, extensive experience.

Skill Experience Skill Level Date last usedDesign SkillsEssbase 5 5 1999

MethodologiesPrince2 5 5 2006

PMI – Project Management Professional Course

5 5 2003

BPG Participlan 5 5 2001

IBM MITP 5 5 2004

IDEAL 5 5 2003

DatabasesDBASE 5 5 1999

One-up 5 5 1999

Essbase 5 5 1999

Programming LanguagesCLIPPER SUMMER 87 5 5 1999

CLIPPER 5 5 5 1999

QMF, SQL 5 5 1999

COMMANDER 5 5 1999

ADL AND DATMAN 5 5 1999

WIRED FOR OLAP 5 5 1999

COBOL 2 2 1990

PASCAL 2 2 1990

OtherMS Office 5 5 2004

MS Project 2000 5 5 2004

Genome 5 5 2004

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SAP 5 5 2004

Soft Skills Summary

ProficiencyFacilitation Skills Good

Presentation Skills Good

Time Management Skills Excellent

Interpersonal Skills Excellent

Problem solving, troubleshooting and decision making Excellent

Communication (written/verbal) Excellent

Analytical skills Excellent

Adaptability Excellent

Relationship building Excellent

Planning and coordinating Excellent

Insight into processes and maturity of processes Excellent

Courses Attended

Course Name or Topic InstitutionRisk Management FTIData Warehouse Concepts and Dimensional Modelling Techniques

Alicornio Africa

Certified Prince 2 Practitioner X-PertIBM MITP Project Management Certificate IBM

Software Process Assessment and capability determination Wits

Process Lifecycle process management Wits

Improving Software process maturity Wits

QAI approved SPICE exam (ISO 15504) Wits

X-pert Academy Managing by Project professional course (PMBOK)

X-Pert

Introduction to Novell networks ITI

Diversity Workshop BCX

Prince 2 Foundation Exam BCX

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Soft Skill Courses Attended

Course Name or Topic InstitutionPersonal effectiveness Sanlam

Professional approach to business Sanlam

Business Orientation Sanlam

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References

Mr Andrew MayesBI Business Process OwnerPick n Pay0823545182

Me Ulandi ClaasenOwner M4P Consulting0834406321

Me Delmarie van OudtshoornManager M4P Consulting021 914 2459

Me Rene WrightSenior ArchitectSanlam IT0823545177

Mr Van Niekerk LaubscherSenior ArchitectSanlam Life IT(021) 947 6552 (w)083 610 1038

Ms Dianne StiglingDepartment HeadInformation Security(021) 947 6536 (w)

Ms Marissa du ToitSDF Sanlam HR : Training(021) 947 8593 (w)

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