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TES-AMM Feeding the global Financial System from diverse ...€¦ · Alive & Kicking and Ready...

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TES-AMM Feeding the global Financial System from diverse local Applications Intentsys Customer Success Story 2016 Electronic Waste Recycling Quick Facts Company: Name: TES-AMM Headquarters: Singapore Industry: Electronic Waste Recycling Products: IT Lifecycle Services Operations: 34 locations globally Challenges and Opportunities: The new & globally centralized ERP requires transactional feeds from diverse local applications Integration with ERP is complex due to a micro-services level architecture To simplify business transactions between the applications Solution: To provide one unified digital channel (aka. API) with simplified parameters for all feeder applications to post Purchase- Sales-, Delivery Orders & Invoices To orchestrate complexities on a central Integration platform Benefits: Rapid integration of IT applications of existing and newly acquired businesses Platform with reusable digital services Intentsys Services: Discovery exercise translated business requirements into business value, focused project scope and Architecture Blueprint under consideration of prerequisites and risks Developed API for simplified Purchase-, Sales-, Delivery Order and Invoice transactions on MuleSoft Platform Built, tested and handed over to in-house Integration Center of Excellence Implementation Highlights: Rapid plug-out of an involved application after a decision to discontinue its adoption without impacting project scope or time line A single sales transaction requires up to 8 service calls per line-item in a synchronous fashion to return the generated order number Project went live after 9 months, while business was undergoing M&A activities with a new business unit
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Page 1: TES-AMM Feeding the global Financial System from diverse ...€¦ · Alive & Kicking and Ready TES-AMM just went live with their first location in Scotland after 9 months from the

TES-AMMFeedingtheglobalFinancialSystemfromdiverselocalApplications

IntentsysCustomerSuccessStory2016ElectronicWasteRecycling

QuickFactsCompany:• Name:TES-AMM• Headquarters:Singapore• Industry:ElectronicWasteRecycling• Products:ITLifecycleServices• Operations:34locationsgloballyChallengesandOpportunities:• Thenew&globallycentralizedERPrequires

transactionalfeedsfromdiverselocalapplications

• IntegrationwithERPiscomplexduetoamicro-serviceslevelarchitecture

• Tosimplifybusinesstransactionsbetweentheapplications

Solution:• Toprovideoneunifieddigitalchannel(aka.

API)withsimplifiedparametersforallfeederapplicationstopostPurchase-Sales-,DeliveryOrders&Invoices

• ToorchestratecomplexitiesonacentralIntegrationplatform

Benefits:• RapidintegrationofITapplicationsofexisting

andnewlyacquiredbusinesses• PlatformwithreusabledigitalservicesIntentsysServices:• Discoveryexercisetranslatedbusiness

requirementsintobusinessvalue,focusedprojectscopeandArchitectureBlueprintunderconsiderationofprerequisitesandrisks

• DevelopedAPIforsimplifiedPurchase-,Sales-,DeliveryOrderandInvoicetransactionsonMuleSoftPlatform

• Built,testedandhandedovertoin-houseIntegrationCenterofExcellence

ImplementationHighlights:• Rapidplug-outofaninvolvedapplicationaftera

decisiontodiscontinueitsadoptionwithoutimpactingprojectscopeortimeline

• Asinglesalestransactionrequiresupto8servicecallsperline-iteminasynchronousfashiontoreturnthegeneratedordernumber

• Projectwentliveafter9months,whilebusinesswasundergoingM&Aactivitieswithanewbusinessunit

Page 2: TES-AMM Feeding the global Financial System from diverse ...€¦ · Alive & Kicking and Ready TES-AMM just went live with their first location in Scotland after 9 months from the

TES-AMMhasbeenagloballeaderinprovidingITLifecycleServices,offeringbespokesolutionsthathelpcustomersmanagethecommissioning,deploymentandretirementofInformationTechnology(IT)assets.AnnuallyTES-AMMprocessmillionsofdevicesacross34locations,amongthemAustralia,,Singapore,China,India,Japan,Germany,theUKandtheUnitedStates.TheyservesomeofthelargestbrandsintheworldincludingOriginalEquipmentManufacturers,blue-chipmulti-nationalcompanies,financialandleasingbusinesses,State/Federalgovernments,andmore.

IntentsysCustomerSuccessStory2016ElectronicWasteRecycling

IntentsysCompetencies:

www.intentsys.net

BuildingBridgesinSoftware

AboutIntentsys:Intentsys, short for Integrated Enterprise Systems, is passionate about bridging the space that connects Enterprise Systems, Components, Devices, Things, Machines and People. Intentsys strongly believes in the dawn of the Digital Enterprise. Eventually, companies of all sizes and industries will have to become Software-Driven Businesses to run successfully.

ClearunderstandingWhenGroupCIOErwinChooapproachedIntentsys,hehadaclearunderstandingaboutwhatanintegratedITlandscapemeansforthelong-termsuccessoftheenterprise.AlsointhebusinessofM&AApartfromTES-AMM’scorebusinessofmaximizingvaluerecoveryonITassetinvestmentforbusinesseswhileelminatingrisks,complianceandenvironment,COOScottMacMeekinpoinedoutthatMerger&Acquistionactivitiesarecoretothestrategy.ItwasagreedthatdigitalchannelsinformofAPIsarethewayforwardtoeffectivelyinvolveITapplicationsofacquiredbusinesses.

DiscoveryfirstUnderthethoughtleadershipofErwinandtheC-levelmanagement,theIntentsysteamledtheDiscoveryphasetoarriveattheArchitecturalBlueprintandascopeofwork,whilescrutinizingbusinessvalues&creatingawarenessaboutprerequisitesandrisks.

AgileStyledevelopmentAftertheinitialphase,anAPIwasbuildtopostPurchase-,Sales-andDeliveryOrdersaswellasInvoicesintoEpicorERP.HereanAgile-centricapproachhelpedtodeliverincrementallyaka.Sprintreview.

ChallengeswithMicro-servicesSincetheAPIhadtobedesignedonoperational(micro-service)level,theMuleSoftplatformturnedouttobeanexcellentchoicetoorchestratetherequest/responselogic.Asinglesalestransactionrequiresupto8servicecallsperline-iteminasynchronousfashiontoreturnthegeneratedordernumber.

CenterofExcellence(CoE)Inthemeantime,Erwinestablishedanin-houseCenterofExcellencetotakeovertheprojectandmanagetheoperationalsolutionwhenappropriate.

HisteaminEurope,closertothelocaloperations,integratedthelocalbusinessapplicationonthesameMuleSoftplatformandpluggeditintotheAPI.IntentsysassistedtheteamandeventuallyhandedovertheAPItotheCoE

Alive&KickingandReady

TES-AMMjustwentlivewiththeirfirstlocationinScotlandafter9monthsfromtheinitialengagement.Morelocationsarelineduptofollowsuit.

Nowtheplatformisreadytohelpembarkintothenextoperationalexcellenceproject–SalesforceforTES-AMM’sglobalteams.

Theseinitiativeswillstrengthencompetitiveness.TobuilduserexperienceAPIswouldbethenextsteptoatrulydigitalbusiness,readytofacethechallengesofthefuture.


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