TES-AMMFeedingtheglobalFinancialSystemfromdiverselocalApplications
IntentsysCustomerSuccessStory2016ElectronicWasteRecycling
QuickFactsCompany:• Name:TES-AMM• Headquarters:Singapore• Industry:ElectronicWasteRecycling• Products:ITLifecycleServices• Operations:34locationsgloballyChallengesandOpportunities:• Thenew&globallycentralizedERPrequires
transactionalfeedsfromdiverselocalapplications
• IntegrationwithERPiscomplexduetoamicro-serviceslevelarchitecture
• Tosimplifybusinesstransactionsbetweentheapplications
Solution:• Toprovideoneunifieddigitalchannel(aka.
API)withsimplifiedparametersforallfeederapplicationstopostPurchase-Sales-,DeliveryOrders&Invoices
• ToorchestratecomplexitiesonacentralIntegrationplatform
Benefits:• RapidintegrationofITapplicationsofexisting
andnewlyacquiredbusinesses• PlatformwithreusabledigitalservicesIntentsysServices:• Discoveryexercisetranslatedbusiness
requirementsintobusinessvalue,focusedprojectscopeandArchitectureBlueprintunderconsiderationofprerequisitesandrisks
• DevelopedAPIforsimplifiedPurchase-,Sales-,DeliveryOrderandInvoicetransactionsonMuleSoftPlatform
• Built,testedandhandedovertoin-houseIntegrationCenterofExcellence
ImplementationHighlights:• Rapidplug-outofaninvolvedapplicationaftera
decisiontodiscontinueitsadoptionwithoutimpactingprojectscopeortimeline
• Asinglesalestransactionrequiresupto8servicecallsperline-iteminasynchronousfashiontoreturnthegeneratedordernumber
• Projectwentliveafter9months,whilebusinesswasundergoingM&Aactivitieswithanewbusinessunit
TES-AMMhasbeenagloballeaderinprovidingITLifecycleServices,offeringbespokesolutionsthathelpcustomersmanagethecommissioning,deploymentandretirementofInformationTechnology(IT)assets.AnnuallyTES-AMMprocessmillionsofdevicesacross34locations,amongthemAustralia,,Singapore,China,India,Japan,Germany,theUKandtheUnitedStates.TheyservesomeofthelargestbrandsintheworldincludingOriginalEquipmentManufacturers,blue-chipmulti-nationalcompanies,financialandleasingbusinesses,State/Federalgovernments,andmore.
IntentsysCustomerSuccessStory2016ElectronicWasteRecycling
IntentsysCompetencies:
www.intentsys.net
BuildingBridgesinSoftware
AboutIntentsys:Intentsys, short for Integrated Enterprise Systems, is passionate about bridging the space that connects Enterprise Systems, Components, Devices, Things, Machines and People. Intentsys strongly believes in the dawn of the Digital Enterprise. Eventually, companies of all sizes and industries will have to become Software-Driven Businesses to run successfully.
ClearunderstandingWhenGroupCIOErwinChooapproachedIntentsys,hehadaclearunderstandingaboutwhatanintegratedITlandscapemeansforthelong-termsuccessoftheenterprise.AlsointhebusinessofM&AApartfromTES-AMM’scorebusinessofmaximizingvaluerecoveryonITassetinvestmentforbusinesseswhileelminatingrisks,complianceandenvironment,COOScottMacMeekinpoinedoutthatMerger&Acquistionactivitiesarecoretothestrategy.ItwasagreedthatdigitalchannelsinformofAPIsarethewayforwardtoeffectivelyinvolveITapplicationsofacquiredbusinesses.
DiscoveryfirstUnderthethoughtleadershipofErwinandtheC-levelmanagement,theIntentsysteamledtheDiscoveryphasetoarriveattheArchitecturalBlueprintandascopeofwork,whilescrutinizingbusinessvalues&creatingawarenessaboutprerequisitesandrisks.
AgileStyledevelopmentAftertheinitialphase,anAPIwasbuildtopostPurchase-,Sales-andDeliveryOrdersaswellasInvoicesintoEpicorERP.HereanAgile-centricapproachhelpedtodeliverincrementallyaka.Sprintreview.
ChallengeswithMicro-servicesSincetheAPIhadtobedesignedonoperational(micro-service)level,theMuleSoftplatformturnedouttobeanexcellentchoicetoorchestratetherequest/responselogic.Asinglesalestransactionrequiresupto8servicecallsperline-iteminasynchronousfashiontoreturnthegeneratedordernumber.
CenterofExcellence(CoE)Inthemeantime,Erwinestablishedanin-houseCenterofExcellencetotakeovertheprojectandmanagetheoperationalsolutionwhenappropriate.
HisteaminEurope,closertothelocaloperations,integratedthelocalbusinessapplicationonthesameMuleSoftplatformandpluggeditintotheAPI.IntentsysassistedtheteamandeventuallyhandedovertheAPItotheCoE
Alive&KickingandReady
TES-AMMjustwentlivewiththeirfirstlocationinScotlandafter9monthsfromtheinitialengagement.Morelocationsarelineduptofollowsuit.
Nowtheplatformisreadytohelpembarkintothenextoperationalexcellenceproject–SalesforceforTES-AMM’sglobalteams.
Theseinitiativeswillstrengthencompetitiveness.TobuilduserexperienceAPIswouldbethenextsteptoatrulydigitalbusiness,readytofacethechallengesofthefuture.