Social Media Solutions

Mayfair Hotel & Spa

February 7, 2011

Social Media Solutions

February 10, 2011

2Aventura Limo / TABLE OF CONTENTS

contentsBusiness Philosophy ........................................... 3

Social Media Channels ........................................ 4

Project Overview . ............................................... 5

Online Observations . .......................................... 6

Social Media Platform Design ....................... 7 - 10

Estimate ..................................................... 11- 12

3Aventura Limo/ INTRODUCTION - BUSINESS PHILOSOPHY

Business PhilosophyAssociates in Business is a Marketing and Social Media Solutions company that focuses on the clients needs—ensuring that the products and services being offered are in sync with the end user. This is the foundation of successful marketing that has made many businesses incredibly successful.

The team at Associates in Business have worked on domestic and international companies that offer a variety of services and products. It is the goal of Associates in Business to implement a marketing communication strategy that will increase the Aventura Worldwide Transportation services online presence through the design and development of engaging social media platforms.

Our approach is founded on three key fundamentals:

(1) The products: It is vital to thoroughly understand what you are selling or promoting. How will your company and services stand out? Why should consumers choose your company as an option for transportation? What do people think about your company? This information will translate into communicating features into benefits.

(2) The consumer: Understanding the target audience and what relationships they have with your company is important. How does your company and services fit in their lives. Taking that approach creates an environment where your company address the consumer’s needs. More importantly understanding your consumer(s) will enable your marketing communications to “speak” their language.

(3) The marketplace: Having key insights into the corporate and travel industry, perception of the competition and how your clients fit within this arena is important in creating successful marketing communications. Who are your direct and indirect competitors and their specific strengths and weaknesses?

After compiling the information from the three key fundamentals we can establish a strategy to achieve your business objectives—increase Facebook fan page engagement and online bookings. To accomplish these objectives entails the development and execution of multiple components.

• Brand identity: Given the competitive market place of the corporate and travel industry, the consumer must feel that they are going to the official page for the copmpany. One way to convey this is to develop a Facebook fanpage that continues the brand’s look and feel.

• Marketing Communication Consistency: The proposal is specifically for Social Media Solutions, that promote one another with the effort of increasing traffic to and from the website or Facebook fanpage whose purpose is to convert “visitors” into “clients.” Updating all social medial channels to match the website will ensure what consumers encounter when they see, or read about the company consistent across all mediums.

• Brand Personality: Developing social media solutions entails giving them a “personality” that achieves a positive perception in the eyes of consumers. The social media channels should reflect Aventura Worldwide Transportation Service as a reliable professional company that is portrayed on its website. That can be accomplished by providing visitors with an engaging design and useful applications on social media platforms. These features will encourage fans to respond to posts and initiate “conversations”. These conversations are shared and will create good impression and build brand loyalty.

4Aventura Limo / SOCIAL MEDIA CHANNELS

Social Media ChannelsUtilizing these social media platforms is key for customer engagement and retention as well as brand awareness. Giving customers a voice to share creates customer empowerment. A social media posting strategy is developed to drive fans to social media channels. The strategy can include components to keep fan’s interest throughout the year.

TwitterTwitter is a free social networking service that enables its users to send and read messages known as “tweets.” Tweets are text based posts of up to 140 characters displayed on the author’s profile page and delivered to the author’s subscribers who are known as “followers.”

Why Twitter?• Brand Awareness 

• Deal Distribution

• Use Twitter to gain Competitive Intelligence 

• Engage with your target audience 

• Online Reputation Management 

• Promote your Blog Content 

• Understanding Tool Feedback Mechanism 

• Promotion SEO Boost 

• Ask Questions Receive Answers 

• HR Tool Press Release

• News Management 

FacebookFacebook is a social networking website where users can add friends and send them messages, and update their personal profiles to notify friends about themselves. Additionally, users can join networks organized by city, workplace, and school or college.

Why Facebook? • More than 500 million active users

• 50% of active users log on to Facebook in any given day

• Average user has 130 friends

• People spend over 700 billion minutes per month on Facebook

• More than 30 billion pieces of content (web links, news stories, blog posts, notes, photo albums, etc.) shared each month.

• There are more than 200 million active users currently accessing Facebook through their mobile devices.

YouTubeYouTube is a video sharing website on which users can upload and share videos. This platform also provides social sharing options where videos can be virally distributed through a large number of viewers.

Why YouTube? • People are watching over 2 billion videos per day.

• 70% of YouTube’s traffic comes from outside the U.S., meaning the foreigners are likely to travel to the U.S for their vacations.

• YouTube is localized in 23 countries across 24 different languages.

• Every minute, 24 hours of video is uploaded to YouTube

• User base is broad in age range, 18-55 covering a large demographic

• Over 300,000.000 active accounts.

• Video sharing tools are available for many of the social media platforms.

5Aventura Limo / PROJECT OVERVIEW

Project OverviewAventura Worldwide Transportation Service is a full service transportation company with an extensive affiliate program that allows for World Wide service. The company has been providing service to the corporate and hospitality markets for over 20 years.

In looking at the current scope of competition, there are not many companies utilizing social media to build their business. And those that are, do not have the solutions to maximize their efforts.

The new Facebook fan page will communicate all the services associated with the company and will become a key tool in marketing efforts.

Deliverables

In addition to developing original designs for all your social media channels, Associates in Business supervises all stages of production for each item. This “supervising” is more of a quality control, ensuring that every piece is produced to the highest possible standards.

Below is a full spectrum of social media opportunities that can be created for Aventura Worldwide Transportation services’ Social Media Solutions.

• Official Aventura Worldwide Transportation Service Facebook business Fan Page which will encompass functional applications (i.e., video, reservations link) to make the page interactive to users and extend brand awareness.

• Customized Twitter Page background to increase brand awareness.

• Custom YouTube Page extends brand awareness and provides interlinking of multiple social medial platforms by using video content placed in YouTube with links from Facebook.

• AIB will produce a Video from existing company photos. The video will feature the vehicles and highlight any other services provided by the company. The video will also be streamed into a Facebook page for fans to view.

• AIB Posting Strategies are developed to drive fans and keep their interests on your company as the ideal trasportation service for any event.

• AIB Monthly Maintenance Option provides a service that keeps fans engaged and top of mind with timely updates and promotions of company and services.

6Aventura Limo / OBSERVATIONS

Observations of Current Fanpage

• There are no engaging applications for fan retention.

• The current Aventura Worldwide Transportation Service Facebook fanpage does not have any linkage to the core website. Nor is there a link from the website to Facebook.

• Lacking social media interaction.

• Intuitive tabs or other direct links to add value to the fanpage (i.e., BOXES, NOTES). A better solution is to have custom tabs like “Welcome”, “Promotions”, and an on-screen interactive brochure that makes the fanpage more than just an ordinary static fanpage with pictures and review.

Aventura Worldwide website homepage

Aventura Worldwide Facbook fanpage

7Aventura Limo / SOCIAL MEDIA DESIGN

Social Media Platform DesignThe saying “Less is more” always holds true. In the business of marketing communication the message should always be simple and clear. Creating a Facebook fanpage that is visually appealing and highly functional to users is a challenge. It requires understanding of marketing, design and computer-human interaction. This is accomplished by the following steps:

• Establishing a clear visual hierarchy— Doing so will save the consumer time since the design of the pages has prioritized the content for the user (i.e. fanpage tabs).

• Strategic design combines the use of copy with imagery to effectively communicate specific messaging and branding elements from the website. The choices presented to the consumer/ visitor would be intuitive with a sense of clear direction giving the consumer a positive user experience. A dedicated company fanpage also achieves brand awareness when website design elements are brought into Facebook fanpage.

• Focus is achieved by making useful content more prominent and eliminating unnecessary text and graphics.

Sunset Resorts Facebook Fanpage example: Multi-functional fanpage with consistent branding from Sunset Resorts website.

Booking application.

Video playback application

Branded elements consistent with Sun-set Resorts website.

8Aventura Limo / Design + Maintenance Services

Facebook Fanpage DesignFacebook allows consumers to communicate directly with companies as well as provide honest feedback within their own social circles, which leads to increase in Brand awareness. Below are the components that are integrated into Facebook fanpage design.

• Welcome Page: Create a Welcome page that features multiple links and reservations App. For consistency the fanpage design will include branding components used on the Aventura Worldwide Transportation Services website.

• Video: Create a video from photo gallery that will include services and contact information.

• Video Application: Create a video application that will play a video playlist from Aventura Worldwide Transportation Services YouTube page. The videos will stream into the application where fans will be able to choose and view the videos within the Facebook tab. Associates in Business will work with the company to develop a marketing strategy for video content.

• Brochure Page: Create a page where visitors will be able to view the company information right on the Facebook page. The application also provides a view option where viewers can turn the pages of the brochure like a magazine.

• Partners Page: Create a page where key partners logos will be featured with clickthrough to their web site or social platforms.

YouTube Page Design• Create a customized YouTube page. The page design will feature

the main brand components of the Aventura Worldwide Transportation service web site.

• Create a playlist with videos of interest that highlights and promotes the hotel and its amenities.

Twitter Page Design• Produce a custom, branded Twitter page. The Twitter page will be

set up to update automatically from the Facebook fanpage.

Monthly Management & Maintenance Services• Posting: Up to 2 posts per week.

• Monitoring: Will monitor pages on a daily basis to ensure content posted and responses to posts are appropriate.

• Best Practice Updates: We will provide the hotel marketing communications strategies that optimize social media platforms.

• New applications and platforms: We will review and present the company with any new applications and platforms we feel can increase our overall social media marketing efforts.

• Analytics: Return on investment can be measured with detailed statistics on fan growth and user demographics. Increases in fans translates into additional revenues when bookings result.

• AIB Marketing: Aventura Worldwide Transprotation service will be included in our marketing program where we work with all of our clients to create partnership marketing opportunities.

• OPTIONAL “AIB Quick Response Service”: AIB client-assigned representative will respond to basic questions posted on Facebook fanpage. For more detail-specific responses, we will reach out to the hotel for suggestions on such scenarios.

9

Social Media SolutionsBelow is an example of pages showcasing branding elements and different functional applications that make each social media design engaging for the user and consistent with the branding of the company being represented.

Aventura Limo / SOCIAL MEDIA SOLUTIONS

Wyndham Sugar Bay Resort & Spa Fanpage

Brochure Page: Brochure page with interactive brochure + full screen viewing link.

Interactive Brochure: Full-screen view of brochure with “e-reader style” page turning.

10Aventura Limo / SOCIAL MEDIA SOLUTIONS

Social Media SolutionsBelow are a more examples of pages showcasing design elements that build brand equity and awareness.

YouTube Page: Customized to extend the brand.Twitter Page: Customized background to reinforce brand Identity and awareness.

Legends Samsara website homepage

http://www.negrilhotels.com/jamaicaresorts.html http://virgin-islands-hotels.com/ U.S. Virgin Islands Hotels website homepage

AMOUNT

TOTAL**Estimate date: rev 02/10/11

DELIVERABLES*

* The “Deliverables” listed above regarding creative production are preliminary estimates. Final prices may be adjusted for additional client changes in specifications or scope of the project(s). ** A 1/2 deposit of the total is required to begin work. Final payment to be invoiced upon completion and release of digital files to company authorized representative(s).

Please sign below and send signed copy to: Associates in Business, Inc. / P.O. Box 266781 / Weston, Fl 33326 / 954-401-8636 / javier@associatesinbusiness.com

By the execution below, the individual hereto has agreed to all of the terms and conditions of this Proposal effective as of the last date of signature below, and each signatory represents that it as the full authority to enter into this Proposal and to bind her/his respective party to all of the terms and conditions herein.

Signature: __________________________________________________________ Date: __________________

Name (print): _________________________________________________________ Title: _______________________________________________

Official Facebook “business” Fanpage: • Welcome Page: Create a Welcome page that features booking App AND multiple links to core website.

For consistency the fanpage design will include branding components used on the Aventura Worldwide Transportation Services website.

• Vide: Create a video using company photos and content.

• Video Application: Create a video application that will play a video playlist from the Aventura Worldwide Transportation Services YouTube page.

• Interactive Brochure Page: Create a page where visitors will be able to view the company’s brochure within Facebook. The application also provides a viewing option where viewers can turn the pages of the brochure like a magazine/e-reader.

• Spa Page: Create a page where key partners logos will be featured with clickthrough to the company site or social media platforms.

Customized Twitter Page• Develop consistent background graphic elements based on core website to extend brand

Custom YouTube Page • Develop consistent background graphic elements based on core website to extend brand

• Program interlinking of multiple social medial platforms by using video content placed in YouTube with links from Facebook.

INC

$2500.00

INC

Facebook Design EstimateThe proposal given is prepared with optional packages to meet client budgeTs and expand the scope for optimal success. A schedule entails reviews and sign-offs to ensure implementation is on budget and on time.

Social Media pages and designs deliverables are and will remain property of Aventura Worldwide Transportation Services.

Social Media Representation Contract required to gain access to social medial channel account(s) for modifications and programming.

AMOUNT

TOTAL**Estimate date:

DELIVERABLES*

* The “Deliverables” listed above regarding creative production are preliminary estimates. Final prices may be adjusted for additional client changes in specifications or scope of the project(s). ** A 1/2 deposit of the total is required to begin work. Final payment to be invoiced upon completion and release of digital files to company authorized representative(s).

Please sign below and send signed copy to: P.O. Box 266781 / Weston, Fl 33326 / 954-401-8636 / javier@associatesinbusiness.com

By the execution below, the individual hereto has agreed to all of the terms and conditions of this Proposal effective as of the last date of signature below, and each signatory represents that it as the full authority to enter into this Proposal and to bind her/his respective party to all of the terms and conditions herein.

Signature: __________________________________________________________ Date: __________________

Name (print): _________________________________________________________ Title: _______________________________________________

Social Media Representation Contract required to gain access to social medial channel account(s) for modifications and programming.

rev 02/10/11

Optional Services EstimateThe proposal given is prepared with optional packages to expand the scope of the project for optimal success.

Social Media Channel Monthly Maintenance Package Website: • Postings include up to 2 posts per week dependent on season and client preferences.

• Monitoring: includes personal monitor pages on an daily basis to ensure content posted and responses to posts are appropriate.

• Video: Create a video from photo gallery that will include services and contact infroamtion.

• Partners Page: Create a page where key partners logos will be featured with clickthrough to their web site or social platforfs.

AIB Quick Response Service• An AIB client-assigned representative will respond to basic questions posted on Facebook fanpage. • For more detail-specific responses, we will reach out to the hotel for suggestions on such scenarios.

Social Media Channel Analytics: • Detailed statistics on fan growth and user demographics.

AIB Extended Cross Marketing Initiatives: • Client will be included in our marketing program(s) where we work with other clients (in other direct or indirect industries)

to create strategic partnership marketing opportunities to increase revenue.

INCw/ Monthly

plan

$300.00per month

$250.00per month

INCw/ Monthly

plan

thanks.When you partner with AIB for your Social Media Solutions you get EVEN MORE value for your marketing dollars. We not only work with your social media channels, we become a powerful part of your sales team. Bringing innovative ideas and proven methods that increase your revenue and maximize profits.

Javier Morales—President CEO

954.828.0614

javier@associatesinbusiness.com

www.associatesinbusiness.com