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Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

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Texas Department of Public Safety DIVISION OF EMERGENCY MANAGEMENT State of Texas Emergency Assistance Registry (STEAR)
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Page 1: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

State of Texas Emergency Assistance Registry

(STEAR)

Page 2: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR Program• REPLACES the Texas Transportation Assistance

Registry (TAR)• Expands the TAR to a statewide system• Removes the transportation focus• Remove “special needs” terms and categories

from system• Provides a means for local governments to

obtain focused information related to citizens• Requires annual registration

Page 3: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR Program

• Voluntary program• No cost to local governments except “sweat

equity”– Participation– Data Custodian– Local advertisement and encouragement

• Citizens will register

Page 4: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR ProgramRegistration

• Call 2-1-1 (opened March 15, 2013)– Texas Information Referral Network (TIRN)

• Printed Forms– English Version available Mid-May– Spanish translation available end of May– These will be available electronically

• Register on line (Date To Be Announced)– Contracting issues delayed date available– Individual registration– Data Custodian register for individual (input printed forms)

Page 5: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Welcome to2-1-1 Texas!

ServiceSelection

Press 2for Spanish

Press 1for English

Press 0 for other languages*

Option 1: Informationand Referral

Option 2:Eligibility Support

Services

Option 3:Office of

Inspector General

Option 4Transportation

Assistance Registry

*Current choices are French, German, Vietnamese, Cantonese, Mandarin, and Farsi

Dial2-1-1

What happens when someone dials 2-1-1?

Page 6: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Electronic/Paper Form

• Obtain information locally• Can be filled out electronically• Faxed or e-mailed• Data custodian can enter when the Internet

Registration is completed.

STEAR Registration Form.pdf

Page 7: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR ProgramRegistration

• Registration is voluntary– Individuals will be asked to voluntarily answer

questions– Must answer minimum questions

• Name• Address• County• Telephone #

– Additional questions are voluntary

Page 8: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR ProgramFocused Questions

• Emergency contact information• Caregiver information• Pets• Transportation assistance for home evacuation• Communications barriers• Disability, functional, or medical needs

Page 9: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR ProgramData Custodians

• Assignments– Single City or County– County and any jurisdiction within– Multi-County area

• TDEM will provide training to data custodians

Page 10: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR ProgramData Custodians

• Confirm registrant’s located within your jurisdiction

• Confirm registrant’s information current and accurate

• Review new registrations with a frequency that reflects the population of jurisdiction

• Identify registrants who are deceased or no longer in your jurisdiction and notify UT/CSR

Page 11: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR ProgramData Custodians

• Confer with neighboring jurisdiction Data Custodians to resolve problems of “orphans”.

• Share geocoded information• Take steps to encourage registration• Report problems with the system to UT/CSR

Page 12: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR ProgramData Custodians

• TAR Data Custodians will need to register for the STEAR program

• Jurisdictions can register more than one Data Custodian – Each Data Custodian should have their own log in

and password

Page 13: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Use of Data Obtained in STEAR

Sharon NallsCity of Houston

Office of Emergency Management

Page 14: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Planning• Mapping:

– Determine proximity to known risk areas

– Identify clusters versus isolated individuals or facilities

• Coordination:– Validate planning assumptions

– Assess procedures for response operations

– Identify potential resource needs

– Identify resource availabilities and gaps

– Develop contingencies

Page 15: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Preparedness

• Targeted messaging to increase risk awareness and encourage personal/facility planning

• Relationship building– Service providers (home healthcare, meals-on-wheels,

cultural community centers)

– Licensed facilities (nursing homes, assisted living centers, hospice, dialysis centers)

• Training first responders and support agencies

• Provisions for Functional Needs and Support Services (FNSS) integrated in plans and events

Page 16: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Response• Evacuation

– Types of incidents wildfire, flooding, storm surge, cascading impacts of drought, etc.

– Resources and methodologyambulatory versus non-ambulatory

• Mass Care Operations– Shelters

general population versus medical needs practical use of Texas FNSS Toolkit

– PODs fixed sites and mobile delivery

Page 17: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Registration Database

Gordon WellsTeresa Howard

University of Texas, Center for Space Science

Page 18: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Agenda: Accessing the STEAR Database

1. Review request to become a Local Data Custodian.

2. Review STEAR Local Data Custodian responsibilities.

3. Tour STEAR Local Data Custodian website.

4. Demo: Accessing and downloading registrant records.

5. Demo: Reviewing and updating registrant records in a spreadsheet.

6. Questions?

Page 19: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Page 20: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR Local Data Custodian Responsibilities

1. Access his/her STEAR account to review new registrations with a frequency that reflects the population of the jurisdiction. This could be daily for urban areas and large counties, weekly for towns and smaller counties or monthly for jurisdictions with very small populations.

2. Work with volunteer organizations within your area of responsibility to attempt to contact citizens who have additional needs during an event and encourage them to assist them to register in STEAR.

3. Conduct briefings at public forums on the STEAR system and encourage citizens to register in STEAR.

4. Compile a list of registrants assigned to the jurisdiction(s) that are deceased, no longer seek assistance or have moved away from the jurisdiction and provide to state point of contact.

5. Confer with other STEAR data custodians in neighboring jurisdictions to resolve problems assigning registrants to the proper jurisdiction in cases where the exact location of the registrant is unknown.

Page 21: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

6. Share the geocoding for street addresses with the State, if the jurisdiction maintains records of correctly geocoded addresses using 9-1-1 or other official sources.

7. Report problems with the system to the state database administrator.

8. Confirm whether or not each registrant appearing on his/her online registration list lives in the custodian’s jurisdiction.

9. Confirm that the registrant’s STEAR information is current and accurate.

10. Work with the TDEM STEAR Administrator as necessary.

STEAR LDC Responsibilities (continued)

Page 22: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Page 23: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Page 24: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Page 25: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Page 26: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Page 27: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Success of the Registration Depends Upon Local

Participation

Questions?

Page 28: Texas Department of Public Safety State of Texas Emergency Assistance Registry (STEAR)

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

STEAR Points of ContactTDEM

Dede Powell512-424-7948

[email protected]

UT/CSRDr. Gordon Wells

[email protected]

Help [email protected]


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