Text Analytics .

• Text Analytics

https://store.theartofservice.com/the-text-analytics-toolkit.html

Medallia Capabilities

1 In addition to Social Media feedback and analysis, as well as mobile

feedback and engagement, capabilities of the Medallia product

include survey creation and management, text analytics and

dashboarding, and direct goals and action management.


Predictive analytics Technology and big data influences

1 Thanks to technological advances in computer hardware—faster CPUs,

cheaper memory, and MPP architectures-–and new technologies such as Hadoop, MapReduce, and in-

database and text analytics for processing big data, it is now feasible to

collect, analyze, and mine massive amounts of structured and unstructured

data for new insightshttps://store.theartofservice.com/the-text-analytics-toolkit.html

Customer intelligence Example sources of data for CI

1 Customer satisfaction and market research surveys, often mined via

text analytics, which can additionally be applied, for customer intelligence purposes, to Contact Center notes, e-

mail, and other textual sources.


Data mining Commercial data-mining software and applications

1 Clarabridge: enterprise class text analytics solution.


Data analysis

1 Predictive analytics focuses on application of statistical or structural models for predictive forecasting or classification, while text analytics applies statistical, linguistic, and

structural techniques to extract and classify information from textual

sources, a species of unstructured data


Teradata - Introduction

1 In 2010, Teradata added text analytics to track unstructured data, such as word processor documents, and semi-structured data, such as

spreadsheets.


Data extraction

1 Using text analytics to attempt to understand the text and link it to other information


Text mining

1 'Text mining', also referred to as text data mining, roughly equivalent to '#Text mining and text analytics|text analytics', refers to the process of deriving high-quality information

from Plain text|text


Text mining - Text mining and text analytics

1 The term is roughly synonymous with text mining; indeed, Ronen Feldman modified a 2000 description of text

mining in 2004 to describe text analytics


Text mining - Text mining and text analytics

1 The term text analytics also describes that application of text analytics to respond to

business problems, whether independently or in conjunction with query and analysis of fielded, numerical data. It is a truism that 80 percent of

business-relevant information originates in unstructured form, primarily text. These

techniques and processes discover and present knowledge – facts, business rules, and

relationships – that is otherwise locked in textual form, impenetrable to automated

processing.https://store.theartofservice.com/the-text-analytics-toolkit.html

Text mining - History

1 The emergence of text analytics in its current form stems from a refocusing

of research in the late 1990s from algorithm development to

application, as described by Prof


Text mining - Text analysis processes

1 * Although some text analytics systems apply exclusively advanced

statistical methods, many others apply more extensive natural

language processing, such as part of speech tagging, syntactic parsing,

and other types of linguistic analysis.


Text mining - Text analysis processes

1 * Sentiment analysis involves discerning subjective (as opposed to factual) material and extracting various forms of attitudinal information: sentiment, opinion, mood, and

emotion. Text analytics techniques are helpful in analyzing sentiment at the entity, concept, or topic level and in distinguishing

opinion holder and opinion object.http://www.clarabridge.com/default.aspx?tabid=137ModuleID=635ArticleID=722


Text mining - Commercial

1 * Angoss – Angoss Text Analytics provides entity and theme extraction, topic

categorization, sentiment analysis and document summarization capabilities via the embedded Lexalytics Salience Engine. The software provides the unique capability of merging the output of unstructured, text-

based analysis with structured data to provide additional predictive variables for

improved predictive models and association analysis.



1 * Clarabridge – text analytics (text mining) software, including natural language (NLP),

machine learning, clustering and categorization. Provides SaaS, hosted and on-

premise text and sentiment analytics that enables companies to collect, listen to,

analyze, and act on the Voice of the Customer (VOC) from both external (Twitter, Facebook,

Yelp!, product forums, etc.) and internal sources (Call Center notes, CRM, Enterprise Data Warehouse, BI, surveys, emails, etc.).



1 * Fair Isaac – leading provider of decision management solutions powered by advanced analytics

(includes text analytics).



1 * General Sentiment - Social Intelligence platform that uses natural language processing to

discover affinities between the fans of brands with the fans of traditional

television shows in Social Media. Stand alone text analytics to capture social knowledge base on billions of

topics stored to 2004.



1 * IBM LanguageWare - the IBM suite for text analytics (tools

and Runtime).



1 * IBM SPSS - provider of Modeler Premium (previously called IBM SPSS Modeler and IBM

SPSS Text Analytics), which contains advanced NLP-based text analysis

capabilities (multi-lingual sentiment, event and fact extraction), that can be used in

conjunction with Predictive Modeling. Text Analytics for Surveys provides the ability to

categorize survey responses using NLP-based capabilities for further analysis or

reporting.https://store.theartofservice.com/the-text-analytics-toolkit.html


1 * Inxight – provider of text analytics, search, and unstructured

visualization technologies. (Inxight was bought by Business Objects

(company)|Business Objects that was bought by SAP AG in 2008).



1 * Lexalytics - provider of a text analytics engine used in Social Media

Monitoring, Voice of Customer, Survey Analysis, and other

applications.



1 * SAS System|SAS – SAS Text Miner and Teragram; commercial text

analytics, natural language processing, and taxonomy software used for Information Management.



1 * Smartlogic – Semaphore; Content Intelligence platform containing

commercial text analytics, natural language processing, rule-based classification, ontology/taxonomy

modelling and information vizualization software used for

Information Management.



1 * Sysomos - provider Social Media analytics software platform, including text analytics and sentiment analysis on online consumer conversations.


Unstructured information - Dealing with unstructured data

1 Techniques such as data mining and text analytics and noisy text

analytics | noisy-text analytics provide different methods to find

patterns in, or otherwise interpret, this information


Analytics - Analytics vs. analysis

1 text analytics vs


Intelligent text analysis - Text mining and text analytics

1 The term 'text analytics' describes a set of Linguistics|linguistic, statistical, and machine learning techniques that model and

structure the information content of textual sources for business intelligence, exploratory data analysis, research, or

investigation.[ http://intelligent-enterprise.informationweek.com/blog/archives/2007/02/defining_text_a.html Defining Text Analytics] The term is

roughly synonymous with text mining; indeed, Ronen Feldman modified a 2000 description of text mining[

http://www.cs.cmu.edu/~dunja/CFPWshKDD2000.html KDD-2000 Workshop on Text Mining] in 2004 to describe text

analytics.[ http://www.ir.iit.edu/cikm2004/tutorials.html#T2 Text Analytics: Theory and Practice] The latter term is now used more frequently in business settings while text mining is used in

some of the earliest application areas, dating to the 1980s, notably life-sciences research and government intelligence.


Semantic analytics

1 'Semantic analytics' is the use of Ontology (computer science)|

ontologies to analyze content in web resources. This field of research

combines text analytics and Semantic Web technologies like

Resource Description Framework|RDF.


Sentiment analysis

1 'Sentiment analysis' (also known as 'opinion mining') refers to the use of natural language processing, Text

analytics|text analysis and computational linguistics to identify and extract subjective information in

source materials.


SPSS Modeler

1 'IBM SPSS Modeler' is a data mining software application from IBM. It is a

data mining and text analytics workbench used to build Predictive Models|predictive models. It has a

visual interface which allows users to leverage statistical and data mining algorithms without programming.

SPSS Modeler has been used in these and other industries:


Angoss - Services

1 * Cloud on demand Software is offered for KnowledgeSEEKER, KnowledgeSTUDIO and its text

analytics module.


Attensity

1 'Attensity' provides social analytics and engagement applications for

social customer relationship management (social CRM).

Attensity's text analytics software applications extract facts,

relationships and sentiment analysis|sentiment from unstructured data, which comprise approximately 85% of the information companies store

electronically.https://store.theartofservice.com/the-text-analytics-toolkit.html

Medallia - Capabilities

1 In addition to Social Media feedback and analysis, as well as

Mobile_phone|mobile feedback and engagement, capabilities of the Medallia product include survey creation and management, text analytics and dashboarding, and

direct goals and action management.


Reuters Group - Acquisitions and investments

1 * ClearForest – In June 2007, Reuters acquired ClearForest, a provider of

Text Analytics solutions, whose tagging platform and analytical products allow clients to derive

business information from textual content.


SAS Institute Inc. - Software

1 SAS draws from statistics, predictive analytics, data mining, data

visualization, operations research, quality improvement, graph theory

and text analytics to help organizations predict, measure,

analyze and decide based on data


SPSS

1 'SPSS Statistics' is a computer program|software package used for statistical analysis. Long produced by SPSS Inc., it was acquired by IBM in 2009. The current versions (2014)

are officially named 'IBM SPSS Statistics'. Companion products in the same family are used for survey authoring and deployment

(IBM SPSS Data Collection), data mining (SPSS Modeler|IBM SPSS Modeler), text mining|text analytics, and collaboration and deployment

(batch and automated scoring services).


Data analytics

1 Predictive analytics focuses on application of statistical or structural models for predictive forecasting or classification, while text analytics applies statistical, linguistic, and

structural techniques to extract and classify information from textual

sources, a species of unstructured data


Voice of customer

1 They are generally conducted at the start of any new product, process, or service design initiative in order to better understand the

customer's wants and needs, and as the key input for new product definition, Quality

Function Deployment (QFD), and the setting of detailed design

specifications.[http://provalisresearch.com/solutions/applications/voice-of-the-customer

Application of Text Analytics tools to analyze Voice of the Customer data]


Clarabridge

1 Clarabridge offers its Clarabridge Enterprise and Clarabridge

Professional products as SaaS and on premise software solutions that

utilize sentiment analysis|sentiment and text analytics to automatically collect, categorize and report on Structured data|structured and

unstructured data


Northern Light Group

1 'Northern Light Group, LLC' is a company specializing in strategic

research portals, enterprise search technology, and text analytics

solutions


Sematext

1 'Sematext' runs Performance Monitoring, Log Analytics, and Site Search Analytics services to derive real-time insight from metrics, logs,

search, and clickstream data; Sematext also provides commercial support, consulting, development

and products around ElasticSearch, Solr, Search, Big Data, Natural

Language Processing, Recommendation Engines, and Text

Analytics


General Architecture for Text Engineering

1 GATE has been compared to NLTK, R (programming_language)|R and RapidMiner.[http://www.b-eye-

network.com/view/9516 Open Source Text Analytics web article by Seth

Grimes] As well as being widely used in its own right, it forms the basis of

the KIM semantic platform.[http://journals.cambridge.o

rg/action/displayAbstract?fromPage=onlineaid=252243 KIM – a

semantic platform for information extraction and retrieval, by Popov et

al (Natural Language Engineering (2004), 10:375-392)]


General Architecture for Text Engineering

1 and Introduction to Linguistic Annotation and Text Analytics, by Graham

Wilcock.[http://books.google.co.uk/books?id=TDQJb1UgVywCdq=Introduction+to+Linguistic+Annotation+and+Text+Analyticsprintsec=frontcoversource=blots=bAF26ZQSTxsig=TbxZ_-3tRy3IeDBKFofeVN6bAIchl=enei=vc0gS7PlLo-64QaSgqnfCQsa=Xoi=book_resultct=resultresnum=2ved=0CBcQ6AEwAQ#v=onepageq=f=fal

se Introduction to Linguistic Annotation and Text Analytics, by Graham Wilcock]


Predictive classification - Technology and big data influences

1 Thanks to technological advances in computer hardware — faster CPUs,

cheaper memory, and Massive parallel processing|MPP architectures — and new technologies such as Hadoop, MapReduce,

and In-database processing|in-database and text analytics for processing big data, it is now feasible to collect, analyze, and mine massive amounts of structured and

unstructured data for new insights


List of text mining software - Commercial

1 * Averbis – provides text analytics, clustering and categorization

software, as well as terminology management and enterprise search



1 * Daedalus, S.A. – provides a text analytics software engine to

automaticlly extract meaning from all types of multimedia content.



1 * FICO – leading provider of decision management solutions powered by advanced analytics (includes text

analytics).



1 * intelligentCAPTURE - from AGI-Information Management

Consultants integrates data capturing of paper and digital text, translation, linguistic text analytics,

search for libraries and documentation

centers.dandelon.com



1 * Textalytics - Meaning as a Service: a set of text analytics APIs that offer

vertical, high-level functionality targeted at specific usage scenarios: Semantic Publishing, Media Analysis,

Voice of the Customer.


Noisy text analytics

1 While Text analytics is a growing and mature field that has great value

because of the huge amounts of data being produced, processing of noisy

text is gaining in importance because a lot of common applications produce

noisy text data


For More Information, Visit:

• https://store.theartofservice.com/the-text-analytics-toolkit.html

The Art of Servicehttps://store.theartofservice.com






Date post:	29-Dec-2015
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Text Analytics .

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