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8/13/2019 TFL Interchange Sign Standard
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Transport for London
MAYOR OF LONDON Transport for London
Interchange signs standard
Issue 5
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1 Contents
Introduction
Types of interchange sign
Core network symbols
Totem signs
Horizontal format
Network identification within interchanges
Pictograms
1
1.1
1.2
1.3
1.3
1.4
1.5
Specific networks :
Directional signs and wayfinding principles
Directional signing at Interchanges
Directional signing to networks
Incorporating service information
Wayfinding sequence
Accessible routes
Line diagrams Priciples
Line diagrams Line representation
Line diagrams Symbology
Platform finders
Platform confirmation signsPlatform station names
Way out signs
Multiple exits
Linking with Legible London
Exit guides
Exit guides Decision points
Exit guides on other networks
Signing to bus services
Signing to bus services Route changes
Viewing distances
Maintaining clear sightlines
3
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.103.11
3.12
3.13
3.14
3.15
3.16
3.17
3.18
3.19
3.20
3.21
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
References and contacts4
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1
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1.1 Types of interchange sign
UNDERGROUND
DLR
OVERGROUND
Charing Cross
DLRDLR
UndergroundUNDERGROUND
Buses BUSES
National Rail
Building
mountedinterchange
totem sign
Standard
interchangetotem sign
Legible London street directional sign
TFL station directional sign
UNDERGROUND
Typical sign types :
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1.2
DLR
OVERGROUND
UNDERGROUND
TRAMLINK
RIVERCOACHES
BUSES
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1.3.
Order of display
Symbol size and spacing
UNDERGROUND
DLR
OVERGROUND
UNDERGROUND
BUSES
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1.3.1
Station names
.
UNDERGROUND
UNDERGROUND
BUSES
StationName
Westminster
Central
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UNDERGROUND
UNDERGROUND
Station Name
StationName
OVERGROUND
Pole mounted totem sign
at National Rail station
accommodating station
identity branding
Cantilevered totem sign
at Underground owned
interchange station
Pole mounted totem sign
at Overground owned
interchange station
1.3.2
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1.4
Station Name
UNDERGROUND DLR
UNDERGROUND D LR
DLR
Silhouette symbols and lettering applied
as a feature directly to station buildings
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1.5
National Rail
DLR DLR
OVERGROUND
Underground UNDERGROUND
National Rail
Overground
Buses BUSES
TRAMLINK
RIVER
COACHES
Buses BUSES
Trams
Coaches
Boats
Directing to primary rail networks
Directing to other TFL modes
Primary rail networks : Other TFL modes :
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1.6 Pictograms
Coaches Trams River craft
Airport Taxi Parking Cycling
Lift Mobility impaired Disabled Pedestrian
Buses
Contents
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2 Contents
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
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2.1
UNDERGROUND
Blackheath
Charing Cross
Station directional sign displaying positive logo
Street directional sign displaying monochrome logo
Station identification sign
displaying negative logo
Reversal logo Positive logo
Monochrome versions
Blackheath
Station
Traffic sign displaying reversal logo
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Liverpool Street
National Rail
Aylesbury trains
Platforms 7-10
Fenchurch Street
Fenchurch Street
Fenchurch Street
Directing to a separate National Rail station
from an interchange station If space is limited
the word Station may be omitted as shown.
Terminology
Variations in sign style
Directing collectively to the Network Rail
platforms within an interchange station.
Directing to a platform where a destination
is the most easily understood differentiation.
In an integrated environment with flexible
services platform numbers may be used.
Illustrative examples :
A sign in London Underground style
directing to a National Rail station.
A sign in London Overground style
directing to a National Rail station.
A sign in Legible London style
directing to a National Rail station.
2.1.1
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UNDERGROUND
OVERGROUND
2.2
Embankment
Station directional sign displaying positive logo
Street directional sign displaying monochrome logo
Station identification sign
displaying standard logo
Standard logo Reduced logo
Monochrome versions
UNDERGROUND
UNDERGROUND
Underground UNDERGROUND
Bar text may be omitted for
smaller applications
BarkingsideStation
Traffic sign displaying plain logo
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Directing to a separate Underground stationfrom an interchange station If space is limited
the word Station may be omitted as shown.
Terminology
Variations in sign style
Directing to a common access point to all
Underground lines within an interchange station.
Directing to specific Underground lines
within an interchange station.
Illustrative examples :
A sign in a rail monochrome corporate
style directing to Underground platforms.Underground
EmbankmentA sign in Legible London style
directing to an Underground station.
Camden Town UNDERGROUND
Central line UNDERGROUND
Underground UNDERGROUND
UNDERGROUNDUndergroundA sign in London Overground style
directing to Underground platforms.
2.2.1
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OVERGROUND
Station identification signdisplaying standard logo
Standard logo Reduced logo
Monochrome versions
DLR
DLR
DLR
Bow Church
Bow Church
Station directional sign displaying positive logo
Street directional sign displaying monochrome logo
DLR
East India
Station
Traffic sign displaying reversal logo
2.3
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DLR
Bow Church
DLR trains
DLR via ExCeL
Tower Gateway
Tower Gateway
Tower Gateway
Directing to a separate DLR station
from an interchange station If space is limited
the word Station may be omitted as shown.
Terminology
Variations in sign style
Directing collectively to the DLR platforms
within an interchange station. To increase
legibility the word trains may be omitted.
Directing to a DLR platform where a destination
is most easily understood differentiation.
Illustrative examples :
A sign in London Underground style
directing to a DLR station.
A sign in London Overground style
directing to a DLR station.
A sign in Legible London style
directing to a DLRl station.
DLR
Platforms 3 and 4In an integrated environment with flexible
services platform numbers may be used.DLR
DLR
DLR
DLR
2.3.1
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OVERGROUND
Station identification sign
displaying standard logo
Standard logo Reduced logo
Monochrome versions
Hackney Central
Hackney Central
Station directional sign displaying positive logo
Street directional sign displaying monochrome logo
OVERGROUND
OVERGROUND
OVERGROUND
UNDERGROUND
OVERGROUND
Crouch Hill
Station
Traffic sign displaying reversal logo
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OVERGROUND
Camden Road
Overground
Richmond trains
Hackney Wick
Hackney Wick
Hackney Wick
Directing to a separate London Overground station
from an interchange station If space is limited
the word Station may be omitted as shown.
Terminology
Variations in sign style
Directing collectively to the London Overground
platforms within an interchange station.
Directing to a platform where a destination is
most easily understood differentiation.
Illustrative examples :
A sign in London Underground style directing
to a London Overground station.
A sign in DLR style directing to a London
Overground station.
A sign in Legible London style directing
to a
Platforms 1 and 2In an integrated environment with flexible services
platform numbers may be used.
OVERGROUND
OVERGROUND
OVERGROUND
OVERGROUND
OVERGROUND
2.4.1
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OVERGROUND
Station identification sign
displaying standard logo
Standard logo Pictogram
Monochrome logos
Buses
Buses
Street directional sign displaying monochrome logo
BUSES
BUSES
BUSES
Central Bus
Station
Traffic sign displaying standard logo
Station directional sign displaying positive logo and pictogram
2.5
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Buses
Directing collectively to London bus servicesfrom an interchange station.
Terminology
Variations in sign style
Directing to an interchange which includes
a bus station. Note the pictogram is used for
clarity rather than the red roundel.
Illustrative examples :
A sign in London Overground style
A sign in Legible London style
directing to London
Buses BUSES
Bus station BUSES
Buses BUSES
Finsbury Park UNDERGROUND
Buses
A sign in a rail monochrome corporate
style directing to London bus services.
2.5.1
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OVERGROUND
Station identification sign
displaying standard logo
Standard logo Pictogram
Monochrome logos
Trams
Morden Road
Street directional sign displaying monochrome logo
TRAMLINK
TRAMLINK
TRAMS
Morden Road
Station
Traffic sign displaying pictogram
Station directional sign displaying positive logo and pictogram
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Morden Road TRAMS
Morden Road TRAMS
Directing to a separate Tramlink station or stopfrom an interchange station If space is limited
the word Station may be omitted as shown.
Terminology
Variations in sign style
Directing collectively to the Tramlink departure
points within an interchange station.
Directing to a platform where a destination
is most easily understood differentiation.
Illustrative examples :
A sign in London Underground style
directing to a Tramlink station or stop.
A sign in London Overground style
directing to a Tramlink station or stop.
A sign in Legible London style
directing to a
Morden Road
Trams
TRAMS
TRAMS
Platform 10 TRAMS
Morden Road
2.6.1
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OVERGROUND
Station identification sign
displaying standard logo
Standard logo Pictogram
Monochrome logos
Coaches
Coach Station
Station directional sign displaying positive logo and pictogram
Street directional sign displaying monochrome logo
COACHES
COACHES
BUSES
Coach
Station
COACHES
Traffic sign displaying pictogram
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COACHES
Coach Station
Coaches
Victoria Coach Station
Terminology
Variations in sign style
Illustrative examples :
A sign in London Underground style
directing to coach services.
A sign in London Buses style
directing to a coach station.
A sign in Legible London style
directing to a coach station.
Coaches
Coach Station
Coach Station
COACHES
COACHES
COACHES
COACHES
Directing collectively to coach servicesfrom an interchange station.
2.7.1
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Greenwich
Pier
Pier identification flag
displaying standard logo
Standard logo Pictogram
Monochrome logos
Millbank Pier
Millbank Pier
Street directional sign displaying monochrome logo
Greenwich
Pier
Traffic sign displaying pictogram
RIVER
RIVER
Station directional sign displaying positive logo and pictogram
2.8
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London Bridge Pier
When directing to an LRS pier, the full piername and the word Pier should be used.
Variations in sign style
Illustrative examples :
A sign in London Underground style
directing to an LRS owned pier.
A sign in DLR style directing to a
pier not owned by LRS.
A sign in Legible London style
directing to an LRS owned pier.
Millbank Pier RIVER
Millbank Pier RIVER
Millbank Pier
Terminology
London Eye Pier
2.8.1
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2.9
Standard TFL Taxi rank signdisplaying roundel and pictogram
Standard logo Pictogram
Monochrome logos
Taxis
TAXIS
Station directional signs displaying standard pictogram
Taxis
Station directional sign in rail style displaying standard pictogram
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Pictogram
2.10
Cycle parking
Monochrome symbols
Standard TFL sign directing to cycle parking
Cycleparking
Directional sign in rail style directing to cycle parking
Parking symbol with cycle pictogram
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3 Contents
Way out signs
Multiple exitsLinking with Legible London
Exit guides
Exit guides Decision points
Exit guides on other networks
Signing to bus services
Signing to bus services Route changes
Viewing distances
Maintaining clear sightlines
3.12
3.133.14
3.15
3.16
3.17
3.18
3.19
3.20
3.21
Directional signing at Interchanges
Directional signing to networksIncorporating service information
Wayfinding sequence
Accessible routes
Line diagrams Priciples
Line diagrams Line representation
Line diagrams Symbology
Platform finders
Platform confirmation signs
Platform station names
3.1
3.23.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
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Platform 5and BrightonEast Croydon
Platform 1 Gidea ParkShenfield &
Northern lineUNDERGROUND
BusesBUSES
Platform 5and BrightonEast Croydon
Platform 1 Gidea ParkShenfield &
Northern line
Buses
Whilst sign styles change in accordance with different
network identities, the information needs of the customer
at a decision point are identical
3.1
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Directing to primary networks
DLRDLR
Jubilee lineUNDERGROUND
UndergroundUNDERGROUND
Buses BUSESNational Rail
Central line
National Rail
TrainsUNDERGROUND DLR OVERGROUND
UNDERGROUND
Directing to primary networkwith a decision between Underground lines
Directional sign where all rail networks are in the same direction
3.2
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Directing to primary rail networks
Primary text textSecondary
OVERGROUND
National Rail
Overground
DLRInternationalStratford
DLR
OVERGROUND
DLRvia Poplar andCanning Town
DLRDLRDLR
Platform 5and BrightonEast Croydon
Platform 1 Gidea ParkShenfield &
Northern lineUNDERGROUND
3.3
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National RailTickets DLRDLR
Platform 1 StreetLiverpool Platform 2Gidea Park
Shenfield and
Platform 2Shenfield and Gidea Park
Maryland
Forest Gate
Manor Park
Ilford
Seven Kings
Goodmayes
Chadwell Heath
Romford
Gidea Park
Harold WoodBrentwood
Shenfield
Stratford
Platform 2Shenfield and Gidea Park
Directional signs - Wayfinding sequence
1
3.4
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Directing to a lift serving all areas
Typical sign over lift entrance
National Rail
Overground
DLR
OVERGROUND
DLR
platformsLifts to DLR
National Rail
Overground
DLROVERGROUND
DLR
Lift
LiftTo exit and National Rail
Directing to a lift serving one specific mode
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UNDERGROUND
Platform 9
Wanstead
Redbridge
Gants Hill
Newbury Park
Barkingside
Fairlop
Hainault
Grange Hill
Chigwell
Roding Valley
South Woodford
Leytonstone
Snaresbrook
Woodford
Buckhurst Hill
Loughton
Debden
Theydon Bois
Epping
Stratford
Leyton
Central line - Eastbound
Line diagram displaying Underground line
Platform 8Shenfield and Gidea Park
Maryland
Forest Gate
Manor Park
Ilford
Seven Kings
Goodmayes
Chadwell Heath
RomfordGidea Park
Harold Wood
Brentwood
Shenfield
Stratford
To enable customers to find the correct
platform for their required destinationline diagram signs should be provided toshow the stations and interchangesserved by a specific platform.
They must be positioned at the decisionpoint between platforms, and ideally onthe platform close to the entry point.Line diagrams at decision points havedirectional arrows in the header panel,which are omitted on the platform
versions.
Where possible network rail servicesshould be represented as a line diagramusing the same graphic principles.
The graphic rules for the construction ofTFL line diagrams and how specificinterchanges should be represented aredetailed in the TFL Line DiagramStandard. (t?.gov.uk/corporatedesign).
Line diagram displaying National Rail line
3.6
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Forest HillHonor Oak Park
Brockley
New Cross Gate
Surrey Quays
Canada Water
RotherhitheWapping
Shadwell
Whitechapel
Shoreditch High Street
Hoxton
Haggerston
Dalston JunctionCanonbury
Highbury & Islington
LondonBridge
JubileeNorthern
Jubilee
DLR
TrainstoNew Cross
TrainstoClaphamJunction
District
Hammersmith& City
StratfordtoRichmondandClaphamJunction
StratfordtoRichmondandClaphamJunction
Victoria
DLR
OVERGROUND
UNDERGROUND
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Trains toClapham Junction
Station
Station
StationVictoria
Central
Euston
Station OvergroundVictoriaCentral
Station DistrictCircle
Station MetropolitanBakerloo
Typical interchanges shown on TFL line diagrams :
TFL line interchanges shown on National Rail diagrams :
3.8
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UNDERGROUNDPlatform 9
Wanstead
Redbridge
Gants Hill
Newbury Park
Barkingside
Fairlop
Hainault
Grange Hill
Chigwell
Roding Valley
South Woodford
Leytonstone
Snaresbrook
Woodford
Buckhurst HillLoughton
Debden
Theydon Bois
Epping
Stratford
Leyton
Central line - Eastbound
Platform
9
UNDERGROUNDPlatform 9Central line - Eastbound
1
3.10
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Station Name
STATION NAME
Overground platform roundel
Neutral station name for shared rail platforms
STATION NAME
Underground platform roundel
3.11
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Kentish TownStation
Victoria line UNDERGROUND
OVERGROUNDPlatforms 1& 8
Buses BUSES National Rail
UNDERGROUND
DLRDLR
1
2
3
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Shopping Centre
Central Park
DLR DLR
Jubilee line UNDERGROUND
National Rail
BusesBUSES
Exit 2
BusesBUSES
RIVER Bankside Pier
Sign directing to named exits
Sign directing to numbered exit
3.13
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Exit guide with numbered exits Exit guide with named exits
Exit guide
City Hall
Tooley Street
London Bridge Exit
London Bridge Station
Duke Street Hill
Guys HospitalLondon Bridge Hospital
Southwark Crown Court
Taxis
London DungeonLondon Bridge Experience
HMS BelfastHays Galleria
Britain at War Experience
Southwark PlayhouseUnicorn Theatre
Old Operating Theatre Museum
Borough Market
Borough High St. Exit
Southwark StreetSt. Thomas Street
Vinopolis City of Wine
Shakespeares Globe
Clink Prison
Tate Modern
London Bridge City Pier
Exit guide
Exit 1Regent Street (north)Oxford Street (east)
All Souls Church (Langham Place)BBC Broadcasting HouseSt. Georges HotelFITZROVIA
Exit 2Regent Street (south)Oxford Street (east)
Piccadilly CircusSOHO
Exit 3Regent Street (south)Oxford Street (west)
Hanover SquareNew Bond StreetBrook StreetMAYFAIR
Exit 4Regent Street (north)
Oxford Street (west)The LanghamHarley Street
Cavendish SquareLondon College of Fashion
Royal College of NursingUniversity of Westminster
3.15
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Exit 1
Exit 2
Exit 3Exit 4
Exit 5
Exit 6
Exit 1Oxford Street
Exit guide
Exit 1Regent Street (north)Oxford Street (east)
AllSouls Church (Langham Place)BBC Broadcasting HouseSt.GeorgesHotelFITZROVIA
Exit 2Regent Street (south)Oxford Street (east)
PiccadillyCircusSOHO
Exit 3Regent Street (south)Oxford Street (west)
HanoverSquareNewBondStreetBrookStreetMAYFAIR
Exit 4Regent Street (north)Oxford Street (west)
The LanghamHarleyStreet
Cavendish SquareLondonCollege ofFashion
RoyalCollege ofNursingUniversityofWestminster
Overhead diectional sign
Exit guide
Exit guide positions
Decision zone
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Overhead diectional sign
Exit guide
Decision zone
London Bridge
Borough HighStreet exit
LondonBridge exit
Exit guide
City Hall
Tooley Street
London Bridge Exit
London Bridge Station
Duke Street Hill
Guys HospitalLondon Bridge Hospital
Southwark Crown Court
Taxis
London DungeonLondon Bridge Experience
HMS BelfastHays Galleria
Britain at War Experience
Southwark PlayhouseUnicorn Theatre
Old Operating Theatre Museum
Borough Market
Borough High St. Exit
Southwark StreetSt. Thomas Street
Vinopolis City of Wine
Shakespeares Globe
Clink Prison
Tate Modern
London Bridge City Pier
Decision zone
Exit guide positions
3.16.1
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Exit guide
ExitXxxxxx Xxxx XxxxxxxXxxxx XxxxXxxx Xxxxxxxx
1
Exit
Exit
Exit
Exit
Xxxxxx Xxxx XxxxxxxXxxxx XxxxXxxx Xxxxxxxx
Xxxxxx Xxxx XxxxxxxXxxxx XxxxXxxx Xxxxxxxx
Xxxxxx Xxxx XxxxxxxXxxxx XxxxXxxx Xxxxxxxx
XxxxxxXxxxXxxxxxx
XxxxxXxxx
XxxxXxxxxxxx
2
3
4
5
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InterchangeStation
Buses towardsBUSES Buses towardsBUSES
Buses BUSES
Destination one and two
Destination three
Destination four and five
Destination six and seven
Destination eight
Towards
A
D
F
E
B
Stop
UNDERGROUND
Shopping Centre
3.18
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Green Street
BUSES
College Hospital
Long Mill Lane
A
D
StopBuses towards
re
t et
G enS r
e
SBEUS
o
C llege
pitl
Hosa
o
Lae
L ngM
i n
ll
AD
tS op
u
r
B sest
owads
SBEUS
oC llege
pit
lHos
a
o
Lae
L ngM
i n
ll
A
D
tS op
r
Buest
owads
s
Exit sign displaying bus serive information
3.19
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Contents
3.20
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Commo
nheadroomi
nmetres
Sign height = .35m
Eye level =1.7m
Maximum viewing distance in metres
2.3
2.4
2.5
2.6
2.7
2.8
2.9
3.0
10 20 30 40 50 60 70 80 90 100
3.6 7.3 11 14.5 18.5 22 25 29 33 37
3.3 6.5 10 13 16.5 20 23 26.5 30 33
3 6 9 12 15 18 21 24 27 30
2.8 5.6 8.4 11 14 16.5 19.5 22 25 28
2.6 5 7.5 10 12.5 15.5 18 20.5 23 26
2.4 4.8 7 9.5 12 14 16.5 19 21 24
2.2 4.5 6.7 9 11 13.5 15 18 20 22
2.1 4.2 6.3 8.5 10.5 13 15 17 19 21
Headroom
Exclusion zone
Minimum distanceinimum distanceMD
Obstruction
Si tlinegh s
Specified clearance from platform
Maximum viewing distanceset by end of platform orposition of repeater sign
Eye level (1.7m)
Maximum viewing distance
Table of minimum sign/equipment spacing
Contents3.21
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Contents4
If you have any queries about information
within this standard, please contactTfL Corporate Design:Phone 020 7126 4462 (Internal 64462)
References made to other design standardswithin this document can be found on the TfLwebsite:t?.gov.uk/corporatedesign