Date post: | 28-Dec-2015 |
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Recruitment, cont’d
• New places to seek out members– Hospitals– Food Industry– 3Pls and 4 Pls– Printing Companies– Warehousing– Others
Contact Methods
• Postcards
• Phone calls
• Mailing from headquarters
• Trade shows and business events
• Unemployment offices
• Old member lists from chapters
Recognize the needs
• Find out the organizations’ needs
– How can your chapter add value?– Know your offerings and strengths– Match your strengths to their needs
What Draws Younger People to APICS?
Linked In
Blogs or Tweets
On line classes- Weber State or Fox Valley
Short term tasks – quick results
Retention
• A key performance indicator of chapter health
• Listen to your members
• Use your surveys diligently
Retention
• Proactive
– Find ways to keep the current members in our chapters
– Don’t wait until a member suspends to contact them
– Be proactive
Retention
• Phone calls most effective– If not renewing, find out why and work to find
solution
• Extension for unemployed members
• Small classes to accommodate customers
Retention
• This is not just an annual event.• Your member’s needs will evolve.• Members who are involved and engaged
are more likely to continue to do so.
Data
• To monitor chapter or district membership one must first have current data
• My Chapter/C-Box
My Chapter/C-Box
• How many of you use this tool?
• What information do you download?
• Webinar in September
Retention Continued
• Reminder: Professional development doesn't cost—it pays.
– Strong people make strong companies
– Employee morale and retention
Based on the Sept 2013 Membership numbers through
December 2013
$300 APICS Gift Certificate
Based on the chapter that maintains the highest retention
rate
Heartland Retention Contest
Tools
• Postcards
• Handouts
• Our district for years lead APICS in retention rates-let’s work together and regain that position
Retention Percentage
• Suspend: Don’t renew between now and January 1
• Based on September 1 membership numbers
• Manually remove the names of suspends who renew
• = 1 – (Members – Suspends)/Members
Example
• New Chapter has 100 members
• They lose 2 in September, 2 in October, 4 in November and 2 more in December
• The 2 in September join again in November, alas, the other 8 are gone
• Suspends = 8
• Retention = 92%