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The Digital Darwinism and Neuromarketing revolutions !
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« The Quaternary Marketing » The 2nd and the 3rd Marketing Revolutions: Darwinian Revolution and Neuroscientist Age ! Bruno TEBOUL Paris, 29th may 2012
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Page 1: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

laquo The Quaternary Marketing raquo The 2nd and the 3rd Marketing Revolutions

Darwinian Revolution and Neuroscientist Age

Bruno TEBOUL

Paris 29th may 2012

The author Bruno Teboul

Corporate Digital Marketing Director

(The european leader in ICT)

Master of Epistemology

(1993 - University of Paris 12)

Post Graduate Diploma in Cognitive Neurosciences

(1994 - Ecole Polytechnique)

Executive MBA

(2003 - HECUCLA)

PhD student in Marketing amp Management Science

(2012 University Paris-Dauphine)

Bruno Teboul

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that the Darwinian revolution imposed

by the digital and scientific break with the advent

of NBICs is primarily concerned with the species

most resistant to change and before the onslaught

of digital yet have no other choice but to adapt or

die hellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

But this species should stand strong and should be

resigned to engage in the digital universe in order to

adapt this endangered species is the last survivor of

traditional marketing they are the marketing

directors who have not yet realized that their market

shares melt under the lights of ubiquitous commerce

(web mobile ) and that their purpose is

inevitablehellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

Geoffrey Miller a psychologist in evolution at the University of

New Mexico believes that evolution is really beginning to

accelerate He explained that the phenomenon is due to the

fact that the possibility to choose partners is increasingly

large in our society

Traits such as intelligence or social success will be decisive in

these choices because they are evidence of the ability to

feed and raise any offspring It is also a reason why society is

more complex in a technological perspective as the

preference of any individual tends to lean on the

characteristics demonstrating an ability to adapt to this

complex environment

The environment is getting more complex and intelligence is

an asset for social success and therefore also an asset for

success with potential partners Darwin therefore thought that

the evolution of human intelligence would lead to more of it

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

It further considers that the techniques of artificial selection

will act as a multiplier for the transmission of traits favored in

our societies

Indeed the choice is no longer limited to the partner but also

directly to the characteristics of embryos which can only

favor the transmission of ldquofavoriterdquo characters

ldquoIt is not the strongest of the species that survives nor the

most intelligent that survives It is the one that is the most

adaptable to changerdquo said Charles Darwinhellip

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 2: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The author Bruno Teboul

Corporate Digital Marketing Director

(The european leader in ICT)

Master of Epistemology

(1993 - University of Paris 12)

Post Graduate Diploma in Cognitive Neurosciences

(1994 - Ecole Polytechnique)

Executive MBA

(2003 - HECUCLA)

PhD student in Marketing amp Management Science

(2012 University Paris-Dauphine)

Bruno Teboul

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that the Darwinian revolution imposed

by the digital and scientific break with the advent

of NBICs is primarily concerned with the species

most resistant to change and before the onslaught

of digital yet have no other choice but to adapt or

die hellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

But this species should stand strong and should be

resigned to engage in the digital universe in order to

adapt this endangered species is the last survivor of

traditional marketing they are the marketing

directors who have not yet realized that their market

shares melt under the lights of ubiquitous commerce

(web mobile ) and that their purpose is

inevitablehellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

Geoffrey Miller a psychologist in evolution at the University of

New Mexico believes that evolution is really beginning to

accelerate He explained that the phenomenon is due to the

fact that the possibility to choose partners is increasingly

large in our society

Traits such as intelligence or social success will be decisive in

these choices because they are evidence of the ability to

feed and raise any offspring It is also a reason why society is

more complex in a technological perspective as the

preference of any individual tends to lean on the

characteristics demonstrating an ability to adapt to this

complex environment

The environment is getting more complex and intelligence is

an asset for social success and therefore also an asset for

success with potential partners Darwin therefore thought that

the evolution of human intelligence would lead to more of it

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

It further considers that the techniques of artificial selection

will act as a multiplier for the transmission of traits favored in

our societies

Indeed the choice is no longer limited to the partner but also

directly to the characteristics of embryos which can only

favor the transmission of ldquofavoriterdquo characters

ldquoIt is not the strongest of the species that survives nor the

most intelligent that survives It is the one that is the most

adaptable to changerdquo said Charles Darwinhellip

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 3: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that the Darwinian revolution imposed

by the digital and scientific break with the advent

of NBICs is primarily concerned with the species

most resistant to change and before the onslaught

of digital yet have no other choice but to adapt or

die hellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

But this species should stand strong and should be

resigned to engage in the digital universe in order to

adapt this endangered species is the last survivor of

traditional marketing they are the marketing

directors who have not yet realized that their market

shares melt under the lights of ubiquitous commerce

(web mobile ) and that their purpose is

inevitablehellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

Geoffrey Miller a psychologist in evolution at the University of

New Mexico believes that evolution is really beginning to

accelerate He explained that the phenomenon is due to the

fact that the possibility to choose partners is increasingly

large in our society

Traits such as intelligence or social success will be decisive in

these choices because they are evidence of the ability to

feed and raise any offspring It is also a reason why society is

more complex in a technological perspective as the

preference of any individual tends to lean on the

characteristics demonstrating an ability to adapt to this

complex environment

The environment is getting more complex and intelligence is

an asset for social success and therefore also an asset for

success with potential partners Darwin therefore thought that

the evolution of human intelligence would lead to more of it

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

It further considers that the techniques of artificial selection

will act as a multiplier for the transmission of traits favored in

our societies

Indeed the choice is no longer limited to the partner but also

directly to the characteristics of embryos which can only

favor the transmission of ldquofavoriterdquo characters

ldquoIt is not the strongest of the species that survives nor the

most intelligent that survives It is the one that is the most

adaptable to changerdquo said Charles Darwinhellip

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 4: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that the Darwinian revolution imposed

by the digital and scientific break with the advent

of NBICs is primarily concerned with the species

most resistant to change and before the onslaught

of digital yet have no other choice but to adapt or

die hellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

But this species should stand strong and should be

resigned to engage in the digital universe in order to

adapt this endangered species is the last survivor of

traditional marketing they are the marketing

directors who have not yet realized that their market

shares melt under the lights of ubiquitous commerce

(web mobile ) and that their purpose is

inevitablehellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

Geoffrey Miller a psychologist in evolution at the University of

New Mexico believes that evolution is really beginning to

accelerate He explained that the phenomenon is due to the

fact that the possibility to choose partners is increasingly

large in our society

Traits such as intelligence or social success will be decisive in

these choices because they are evidence of the ability to

feed and raise any offspring It is also a reason why society is

more complex in a technological perspective as the

preference of any individual tends to lean on the

characteristics demonstrating an ability to adapt to this

complex environment

The environment is getting more complex and intelligence is

an asset for social success and therefore also an asset for

success with potential partners Darwin therefore thought that

the evolution of human intelligence would lead to more of it

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

It further considers that the techniques of artificial selection

will act as a multiplier for the transmission of traits favored in

our societies

Indeed the choice is no longer limited to the partner but also

directly to the characteristics of embryos which can only

favor the transmission of ldquofavoriterdquo characters

ldquoIt is not the strongest of the species that survives nor the

most intelligent that survives It is the one that is the most

adaptable to changerdquo said Charles Darwinhellip

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 5: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

But this species should stand strong and should be

resigned to engage in the digital universe in order to

adapt this endangered species is the last survivor of

traditional marketing they are the marketing

directors who have not yet realized that their market

shares melt under the lights of ubiquitous commerce

(web mobile ) and that their purpose is

inevitablehellip

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

Geoffrey Miller a psychologist in evolution at the University of

New Mexico believes that evolution is really beginning to

accelerate He explained that the phenomenon is due to the

fact that the possibility to choose partners is increasingly

large in our society

Traits such as intelligence or social success will be decisive in

these choices because they are evidence of the ability to

feed and raise any offspring It is also a reason why society is

more complex in a technological perspective as the

preference of any individual tends to lean on the

characteristics demonstrating an ability to adapt to this

complex environment

The environment is getting more complex and intelligence is

an asset for social success and therefore also an asset for

success with potential partners Darwin therefore thought that

the evolution of human intelligence would lead to more of it

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

It further considers that the techniques of artificial selection

will act as a multiplier for the transmission of traits favored in

our societies

Indeed the choice is no longer limited to the partner but also

directly to the characteristics of embryos which can only

favor the transmission of ldquofavoriterdquo characters

ldquoIt is not the strongest of the species that survives nor the

most intelligent that survives It is the one that is the most

adaptable to changerdquo said Charles Darwinhellip

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 6: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

Geoffrey Miller a psychologist in evolution at the University of

New Mexico believes that evolution is really beginning to

accelerate He explained that the phenomenon is due to the

fact that the possibility to choose partners is increasingly

large in our society

Traits such as intelligence or social success will be decisive in

these choices because they are evidence of the ability to

feed and raise any offspring It is also a reason why society is

more complex in a technological perspective as the

preference of any individual tends to lean on the

characteristics demonstrating an ability to adapt to this

complex environment

The environment is getting more complex and intelligence is

an asset for social success and therefore also an asset for

success with potential partners Darwin therefore thought that

the evolution of human intelligence would lead to more of it

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

It further considers that the techniques of artificial selection

will act as a multiplier for the transmission of traits favored in

our societies

Indeed the choice is no longer limited to the partner but also

directly to the characteristics of embryos which can only

favor the transmission of ldquofavoriterdquo characters

ldquoIt is not the strongest of the species that survives nor the

most intelligent that survives It is the one that is the most

adaptable to changerdquo said Charles Darwinhellip

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 7: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

It further considers that the techniques of artificial selection

will act as a multiplier for the transmission of traits favored in

our societies

Indeed the choice is no longer limited to the partner but also

directly to the characteristics of embryos which can only

favor the transmission of ldquofavoriterdquo characters

ldquoIt is not the strongest of the species that survives nor the

most intelligent that survives It is the one that is the most

adaptable to changerdquo said Charles Darwinhellip

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 8: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

The darwinian revolutionhellip

laquo The Darwinian Paradox raquo

The huge development of digital world leads to a DNA

Revolution Marketing

For the first time the virtual and the artificial

accelerate natural selection

Complexity and darwinian approaches versus

Homeostatis Theory

Bruno Teboul

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 9: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

The darwinian revolutionhellip

Brian Solis

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 10: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 2nd marketing revolution

the Darwinian Revolution

Bruno Teboul

We believe that digital Darwinism introduced by Brian Solis

has the effect to propel humans to adapt to change Indeed

digital Darwinism is consistent with the idea and the concept

of technologic singularity extending the social and

philosophical implications of digital Darwinism the singularity

is an idea attributed to John Von Neumann a brilliant

American scientist from the 1950s who originated early work

in Artificial Intelligence

The concept of technological singularity presupposes that

there is an accelerated fast track in technology and

humanity if we represent a curve by this progress it

approaches a kind of vertical tangent As we move this

technology thanks to NBICs technological progress will be

so important that it will lead to a kind of explosion of

intelligence with consequences almost impossible to imagine

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 11: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 12: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 13: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Read Montague

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 14: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

In a study made by the group of Read Montague published in 2004 in Neuron 67 people had their brains scanned while being given the ldquoPepsi Challenge a blind taste test of Coca-Cola and Pepsi The results demonstrated that Pepsi should have half the market share but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand

Bruno Teboul

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 15: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

Patrick Renvoiseacute in 2004 hypothesized that the

behavior of a consumer is regulated by three floors in

the brain the brain reptilian being the seat of our

decisions (as consumers)

Patrick Renvoiseacute spent 10 years in international sales

of large computer systems Exploiting his expertise in

computer engineering his expertise in business and

his passion to explain the science of sales and

marketing Frap he developed the first model of

neuromarketing

Patrick Renvoiseacute created SalesBrain the only

company offering research coaching and training in

neuromarketing In 2004 SalesBrain was nominated

to receive the award The next big thing in marketing

by the American Marketing Association

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 16: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

In 2009 it was the turn of Martin Lindstrom to ldquothrow

a cat among the pigeonsrdquo in traditional marketing

by publishing a famous book ldquobuyologyrdquo a world

referenced in marketing and based on the largest

neuromarketing study conducted United States

Philip Kotler himself bows and pays tribute to

Lindstrom on the afterward of buyology Full of

Intriguing stories on how the brain brands and

emotions drive consumer choice

Martin Lindstroms brilliant blending of marketing

and neuroscience supplies us with a deeper

understanding of the dynamic Largely unconscious

forces That shape our decision-making One

reading of this book and look at You Will consumer

and producer behavior in year entirely new light

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 17: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

This quote from Kotler sounds a bit like the epitaph of

traditional marketing which is the eminent

representative Indeed Kotler considers the consumer as

an agent endowed with reason and conscience able to

make rational choices that he understands and explains

In Kotlerrsquos book there is nothing we know on the

advances of neuroscience as there is no true mention of

it

Neuromarketing is also fighting another way of

traditional marketing the means of speech and language

situations in consumer tests For example we now know

that our arguments are not always rational neither are

our discourses so verbalization is always a possible

bias in interpreting the results of a customer survey or

focus groups based on the declarative

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 18: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 19: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuropsychologic Agehellip

The Phineas Gage case

study

Gages case therefore had

confirmed that damage to

the prefrontal cortex could

result in personality

changes while leaving other

neurological functions

intact

Today the role of the frontal

cortex in social cognition

and executive function is

relatively well establishedhellip

Antonio Damasio

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 20: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Roger Dooley

laquo hellipOr even most semi-aware humans that people

often make decisions based more on emotion than on

rational processing of information

Oddly for decades economists ignored this apparent

truthhellip In recent years neuroscience has entered the

fray with researchers in the new field of

neuroeconomics attempting to use the tools of

neuroscience to get to the root of human decision-

making raquo (Roger Dooley 2012)

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 21: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

The theories and experiments of Kahneman on

heuristics in judgment and decision processes in

humans highlight the bias and the framing effects

that will be demonstrated empirically through

nuclear medicine In this case the use of fMRI in

2006 which will be published in Science

We owe this discovery to the team Benetto di

Martino (Institute of Behavioural Neuroscience

Department of Psychology University College

London) who showed us that the frame has such a

pervasive impact on complex decision-making that

it supports an emerging role for the amygdala in

decision-making

When the neurobiology proves the work of experimental psychology

Bruno Teboul

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 22: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

laquo Human choices are remarkably susceptible to the manner in which options are presented This so-called ldquoframing effectrdquo represents a striking violation of standard economic accounts of human rationality although its underlying neurobiology is not understood We found that the framing effect was specifically associated with amygdala activity suggesting a key role for an emotional system in mediating decision biases Moreover across individuals orbital and medial prefrontal cortex activity predicted a reduced susceptibility to the framing effect This finding highlights the importance of incorporating emotional processes within models of human choice and suggests how the brain may modulate the effect of these biasing influences to approximate rationality raquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 23: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

laquo A central tenet of rational decision-making is

logical consistency across decisions regardless of

the manner in which available choices are presented

However the proposition that human decisions are

ldquodescription-invariantrdquo is challenged by a wealth of

empirical data Kahneman and Tversky originally

described this deviation from rational decision-

making which they termed the ldquoframing effectrdquo as a

key aspect of prospect theory raquohellip In our study

activation of the amygdala was driven by the

combination of a subjectrsquos decision and the frame in

which it took place rather than by the valence of the

frame per seraquo

Frames Biases and Rational Decision-Making in the Human Brain SCIENCE 4 August 2006 Benedetto De Martino Dharshan Kumaran Ben Seymour and Raymond J Dolan

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 24: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 25: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 26: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Between 2004 and 2009 the Search Engine

Marketing (SEM) has captured the most important

share of marketing budgets and this development

was considered inevitable until the display (Ads)

itself be converted to performance And this is the

inverse movement to what we have witnessed in

the last three years and that we will continue to

witness until 2015 the display (Ads) is growing

faster than the search (SEM)

Thus in the US market between 2011 and 2012

the Display increased 245 ($ 123 billion) against

198 for Search ($ 1438 billion) The French

market is experiencing a similar trend 14 for the

Display and 11 for the search

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 27: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo Big Ad Campaigns

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 28: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

We have reached a advertising saturation these

last two years due to its height and its unfortunate

climax during which media agencies have

advocated strongly for their clients to use cross-

media plans to increase the effectiveness of

advertising exposure repetition and thus

strengthen brand equity

Meanwhile we are exposed to two million TV ads

in our lives Its like watching 8 hours of

advertisements per day every week for 6 years

We can not remember everything So to survive

the BIG ADS phenomenon we must make

selections And we now know that the reptilian

brain makes the choice for ushellip

laquo BIG ADS raquo

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 29: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

This flood of insane multi-media advertising can be

defined as a recent phenomenon known as BIG

ADS formed on the expression BIG DATA but

applied to marketing and advertising

This symptom again serves advertising agencies

and major advertisers ill-advised large groups

continue to apply the laquo proterian recipe raquo of

investing massively with a discourse of superiority

to impose their reputation by creating a disaster

that can be name communicative tsunami BIG

ADS

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 30: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

Companies must understand now that the interests of

advertising agencies conflict with the strategy to increase

advertising effectiveness to build and run a laquo love

brand raquo

It will take more than 10 years to convince advertisers

and media agencies to invest in the Internet the best

most effective frugal and profitable media strategy (as

effective as TV in UK to date)

10 years again to redirect media plans by introducing a

balance between mass media and digital media

(including mobile)

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 31: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

How long will it take to understand that it is not the power

of a mass media marketing plan that counts but the

design of the tagline the claim the customer gain the

value proposition in order to address a right message to

the brain of the consumers their emotions their

subconscious their reptilian brain are more sensitive to

images than they are to words or texts

This failure of marketing and advertising produces a

double boomerang effect on brand image and marketing

The 3rd marketing revolution

Neuroscientist Agehellip

laquo BIG ADS raquo

Bruno Teboul

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 32: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

A new study published in Psychological Science brings us

closer to that point scientists using a UCLA fMRI facility

analyzed anti-smoking ads by recording subject brain

activity They also asked subjects about the commercials

and whether the ads were likely to change their behavior

The researchers found that activity in one specific area of

the brain predicted the effectiveness of the ads in the larger

population while the self-reports didnrsquot

fMRI Predicts Ad Campaign Performance

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 33: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

The methodology involved in comparing brain activity in

subjects who viewed ads from three campaigns to actual

performance of the campaigns in increasing call volumes

The researchers focused on a subregion of the medial

prefrontal cortex (MPFC) but also compared activity in other

brain regions for control purposes They found that the ad

campaign which created the greatest activity in the MPFC

region generated significantly more calls to a stop-smoking

hotline

The 3rd marketing revolution

Neuroscientist Agehellip

Bruno Teboul

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 34: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating Posting views on Facebook and other social media sites delivers to the brain a powerful reward similar to the pleasure derived from food and sex a Harvard study has concludedThe study led by two neuroscientists and published this week concluded that self-disclosure produces a response in the region of the brain associated with dopamine a chemical associated with pleasure or the anticipation of a rewardThe researchers said that most people devote 30 to 40 percent of their speech to informing others of their own subjective experiences but that on social media this is closer to 80 percentThey conclude that humans so willingly self-disclose because doing so represents an event with intrinsic value in the same way as with primary rewards such as food and sex raquoAlthough Facebook was not specifically cited in the study it focused on the brain response of peoples opportunities to communicate their thoughts and feelings to others raquo

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering

Page 35: The 2nd and 3rd marketing revolutions darwinian revolution and neuroscientist age bt20120606_slide_share3

Bragging about Yourself on Social Networking Sites Can Be as Rewarding as Sex and Eating To the extent that humans are motivated to propagate the products of their minds opportunities to disclose ones thoughts should be experienced as a powerful form of subjective reward wrote Diana Tamir and Jason Mitchell of Harvards Social Cognitive and Affective Neuroscience Lab The research published in the May 7 edition of the Proceedings of the National Academy of Sciences said that the study supported the notion that humans like some other primates would give up some rewards because of a powerful brain response The study gave people a small cash reward for answering


Recommended