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The 5 Habits of Breakthrough Innovators

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5 Habits of Breakthrough Innovators Amy Jo Kim, Ph.D.
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Page 1: The 5 Habits of Breakthrough Innovators

5 Habits of Breakthrough Innovators

Amy Jo Kim, Ph.D.

Page 2: The 5 Habits of Breakthrough Innovators

What we’ll cover1 Introduction

Page 3: The 5 Habits of Breakthrough Innovators

What we’ll cover1 Introduction

2 5 Habits of Breakthrough Innovators

3

Page 4: The 5 Habits of Breakthrough Innovators

What we’ll cover1 Introduction

2 5 Habits of Breakthrough Innovators

3 Getting Started: 3 Smart Shortcuts

Page 5: The 5 Habits of Breakthrough Innovators

IntroductionSection One

Page 6: The 5 Habits of Breakthrough Innovators

A hunch is creativity trying to tell you something.

Frank CapraFilmmaker

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You’ve got a great product idea

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How do you know if it’s the right one?

Page 9: The 5 Habits of Breakthrough Innovators

co-founder & Creative Director, Shufflebrain Partners shufflebrain.com

Creator & Head Coach, MVP Design Hacks mvpdesignhacks.com

Page 10: The 5 Habits of Breakthrough Innovators

we partner with great companies to makesmart games for a connected

world

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What can we learn frombreakthrough innovations?

Rock Band

The Sims

Covet Fashion

eBay

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Can we generate and validate our product ideasbetter, smarter, faster?

Page 13: The 5 Habits of Breakthrough Innovators

5 Habits of Breakthrough Innovators

Section Two

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Habit 1: think like a scientist

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To increase your chances of success, minimize time through the Build-Measure-Learn cycle

Eric RiesAuthor, The Lean Startup

you are here

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Ask the hard, important questions upfront

Rock Band

The Sims

Covet Fashion

eBay

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What keeps people engaged in avirtual dollhouse simulation?

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What social systems are necessary tobuild trust in an online marketplace?

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Can non-musicians play plastic instruments together andfeel like a band making music?

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Will fashion-loving young women pay to play adress-up game with real designer

clothes?

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Habit 2: laser-focus on early adopters

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Crossing the Chasm

Geoffrey Moore, 1992

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Innovation Diffusion Theory

Everett Rogers, 1961

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Find & delight your early adoptersEarly adopters will put up with cost & ridicule for innovations that meet real needs.

Erika Hall author, Just Enough Research you are here

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Gather ideas & feedback for key systems

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Cultivate relationships with content creators

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Leverage relationships with super-fans

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Habit 3: gather customer insights early

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Create a culture of iterative play-testing

you are here

There is nothing quite so useless as doing with great efficiency something that should not be done at all.

Peter Drucker

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Conduct onsite interviews with early adopters

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Setup a weekly interview/playtest rhythm

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Expand playtest audience as product matures

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Habit 4: build & test your Core Loop

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What is – and isn’t – a Core Loop?

you are here

In a loop, you’re learning a skill and updating your mental model. That’s what leads to player delight.

Dan CookLead game designer, Spry

Fox

DESIGN& BUILD

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Fake Landing Page?

Page 36: The 5 Habits of Breakthrough Innovators

Fake Landing Page?X

Page 37: The 5 Habits of Breakthrough Innovators

Operant Conditioning Loop AKA Skinner Box?X

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Operant Conditioning Loop AKA Skinner Box?XX

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Skill-building = making customers more awesome

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Skill-building habit loop?

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Skill-building habit loop?✓

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Engaging activity + internal urge fuels the loop

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Feedback supports learning & mastery

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Investment & triggers pull people back

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Focus on prototyping & tuning the basics

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Create a daily skill-building reason to return

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Habit 5: co-create a path to Mastery

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you are here

DESIGN& BUILD

Every artist was first an amateur.

Dan CookGame Designer, Spry

Fox

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Engage customers with progressive skill-building

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Empower enthusiasts with tools, access, powers

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Release tools early to your fan community

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Build aspirational mastery systems

Page 53: The 5 Habits of Breakthrough Innovators

Build aspirational mastery systems

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Recap: 5 Habits of Breakthrough Innovators

Page 55: The 5 Habits of Breakthrough Innovators

Recap: 5 Habits of Breakthrough Innovators

Think like a scientist

Page 56: The 5 Habits of Breakthrough Innovators

Recap: 5 Habits of Breakthrough Innovators

Think like a scientistLaser-focus on early adopters

Page 57: The 5 Habits of Breakthrough Innovators

Recap: 5 Habits of Breakthrough Innovators

Think like a scientistLaser-focus on early adoptersGather customer insights

early

Page 58: The 5 Habits of Breakthrough Innovators

Recap: 5 Habits of Breakthrough Innovators

Think like a scientistLaser-focus on early adoptersGather customer insights

earlyBuild & test your Core Loop

Page 59: The 5 Habits of Breakthrough Innovators

Recap: 5 Habits of Breakthrough Innovators

Think like a scientistLaser-focus on early adoptersGather customer insights

earlyBuild & test your Core LoopCo-create a path to mastery

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3 Smart Shortcutsto turbo-charge your Customer Discovery

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CASE STUDY

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Shortcut #1: the MVP Canvas

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Think like a scientistLaser-focus on early adoptersGather customer insights

earlyBuild & test your Core Loop

Shortcut #1: the MVP Canvas

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Clarify your product strategy

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Identify strengths, values & success metrics

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Prioritize your highest-risk assumptions

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Shortcut #2: Speed Interviews

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Think like a scientistLaser-focus on early

adoptersGather customer insights

earlyBuild & test your Core Loop

Shortcut #2: Speed Interviews

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Interview 10-15 Early Adopters

5-10 min. per interview

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Ask just a few revealing questions

Unmet NeedsDaily Habits Beliefs & Ideas

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Pair Interviews Better, Faster Pattern Recognition

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Identify 5-7 Enthusiatic, Articulate Early Adopters

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Shortcut #3: Habit Stories

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Shortcut #3: Habit Stories

Page 75: The 5 Habits of Breakthrough Innovators

Think like a scientistLaser-focus on early

adoptersGather customer insights

earlyBuild & test your Core Loop

Shortcut #3: Habit Stories

Page 76: The 5 Habits of Breakthrough Innovators

Turn customer insights into design-ready stories

Page 77: The 5 Habits of Breakthrough Innovators

Habit Story = Existing Habit + Unmet Need

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Piggyback your Core Loop on an existing Habit

Page 79: The 5 Habits of Breakthrough Innovators
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MVP Canvas BEFORE

Page 81: The 5 Habits of Breakthrough Innovators

MVP Canvas BEFORE

Page 82: The 5 Habits of Breakthrough Innovators

MVP Canvas BEFORE

Page 83: The 5 Habits of Breakthrough Innovators

MVP Canvas BEFORE

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Speed Interviews: How we did itWHO we spoke with• 15 young women 18-40 who play mobile fashion

games• Recruited from existing player base & craigslist ads

Page 85: The 5 Habits of Breakthrough Innovators

Speed Interviews: How we did itWHO we spoke with• 15 young women 18-40 who play mobile fashion

games• Recruited from existing player base & craigslist ads

WHAT we asked them to do • Spend 5-10 minutes answering 3-5 questions

The best interview subjects became paid testers

Page 86: The 5 Habits of Breakthrough Innovators

Speed Interviews: How we did itWHO we spoke with• 15 young women 18-40 who play mobile fashion

games• Recruited from existing player base & craigslist ads

WHAT we asked them to do • Spend 5-10 minutes answering 3-5 questions

The best interview subjects became paid testers

WHEN & WHERE we ran these tests• Via phone & Skype, over a period of 2 weeks

Page 87: The 5 Habits of Breakthrough Innovators

Research Results: 3 Key Patterns

Page 88: The 5 Habits of Breakthrough Innovators

Fashion Browser

Page 89: The 5 Habits of Breakthrough Innovators

Fashion Browser

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Co-creator

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Co-creator

Page 92: The 5 Habits of Breakthrough Innovators

Armchair Stylist

Page 93: The 5 Habits of Breakthrough Innovators

Armchair Stylist

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MVP Canvas AFTER

Page 95: The 5 Habits of Breakthrough Innovators

MVP Canvas AFTER

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MVP Canvas AFTER

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iterative play-testing hit game

Page 98: The 5 Habits of Breakthrough Innovators

Try out these techniques on your own

Page 99: The 5 Habits of Breakthrough Innovators

MVP Design Hacksvalidate your product idea in 30 days

http://mvpdesignhacks.com


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