WHY CUSTOMER, BOSS AND EMPLOYEE ALL BENEFIT FROM

PRIORITIZING!

A B CCritical

to user experience

Supports user experience

Nice ( NOT) to have

The ABC of Prioritizing

An un-prioritized process looks like…

Costumer needs are met at some point in time…

But perfectionism increases costs…

Waste+

motivation

Waste+

motivation

… however drives employee motivation!

When prioritizing perceived costumer value grows faster…

and costumer and employee gets happy faster…

Small extra cost for building employee motivation

Boss gets very happy…

… because the product came to market fast and at the right price..

…equals more time for fun, innovation and table soccer!

… because so much time and trouble is saved.

For more fun, feedback or good ideas…

anders@kragelund.dk

+ 45 28 14 30 12

Epilogue

The creation of the model is inspired by:

The pareto principle

Lean manufacturing

Quality literature like Kano and ISO

Everyday observations of passionate talents