The Art & Science of Curation at CiscoCindy Kilmer Skhiri & Graham Durrant

Speakers

Cindy Kilmer Skhiri Graham Durrant

Sr Consultant & Global Curation Lead

Students@Work, Cisco

Sr Consultant & Global Curation Lead

Students@Work, Cisco

Agenda

1. Self-guided Learning at Cisco

2. Curation Enablement

3. Instructional Pathway Highlights

4. Usage Insights

Self-guided Learning at Cisco

Curate, Not create

Udemy webinar, Jan. 15, 2020: How Cisco Reinvented its L&D Function for 2020 & Beyond

Reasons Advantages

External: • Half-life of skills shrinking

• Proliferation of modern content providers

Internal: • Fragmented user experience across L&D teams

• Drive to do more with less

Focus: skills-based learning

Self-guided, low cost, and easily digestible

Quick deployment for everchanging landscape

Self-guided Learning in Degreed

Degreed learning experience platform

Cisco employees onboarded in 2018

Empowered learning cycle

Learner

YOU

Recommendation-based learning:• Preferred Skills• Followership• Skill-based Pathways• Role-based Plans

Multiple content sourcesie., Udemy

+

Harnessing Expertise

Set a standard of excellence

Leverage grassroots curation

Curation “The art & science of identifying the best information for your organization and providing context and order to it.”

- Udemy

Across all of Cisco

Learning in Degreed

Content Pathways

PlaylistsLearners pick and choose what they want to consume.

InstructionalWith identified learning objectives, learners consume all content sequentially.

3,500+ CoursesTechnical & Business

+6,000 Videos+3,500 Articles

+170 Courses

+2,400Courses

+4,000Courses

+40Courses

ManyMore

Curation Enablement

Curation-as-a-Service Consulting

Curator Expertise

• Consulting

• Curation Process

• Learning Process

• Degreed / Technical

Curation Training

Self-guided knowledge & resources

Consult dedicated organizations

Curate a self-guided learning experience

Step

1

For L&D professionals across Cisco

Step

2Step

3

Curation Process

Ensuring Consistent Learner Experiences

Governance & Best Practices

Discovery

Curate & Outline

Adapt for Context

Build & Publish

Maintain

1

2

3

4

+

Governance

• User Permissions

• Data integrity• Usability

Best Practices

• Quality

• Learning• Usability

InstructionalPathway Highlights

Instructional Pathway Highlights: Setup

Light-touch Lessons Additional LearningLX Frameup

Learn

Recall

Apply

WIIFM

Time

Goals

Actions

More

Related

Instructional Pathway Highlights: Content Types

Body Additional Learning

ArticlesVideos

Short online courses

Assessments

Tasks

Long coursesBooks

Events

Usage Insights

Usage Insights

78K+Onboarded

48K+ Active Users

1,500K+ Pathways & Plans

Udemy

235Courses

A top search term

Top Udemy courses:• Google Programming Language

• Best Practices for Working Remotely

• Introduction to Microsoft Power BI

Global

Conclusion

Thank you!