The Art of Sticky Brands
!by
Eddy Hood CEO of Ignite Spot
@ignitespot www.ignitespot.com
Sticky = LoyaltyBut What is Loyalty?
–Me
“Loyalty is when your customer stays with you in the face of cheaper and easier options.”
Creating Loyalty in the Gratification Age
Go Small or Go Home
Create Your Expert Status
Design an Inbound Strategy
Give Away the Farm
Drop the Sales Hat
An OutBound Business“If I Shout, They Will Come”
An InBound BusinessListen. Create. Over-Deliver.
–HUBSPOT
“27,000,000 Pieces of Content are Shared Daily.”
YOU NEED KILLER CONTENT
Know Your Buyer Personas
Don’t publish Just to Publish
Go Above & Beyond
Capture and NurtureThe New Way to Sticky
Thank You!
Let Me Hear Your Tweets at @ignitespot