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Fundraising Fundamentals The basic Art of Asking Peter Dalton CFRE FFIA Room 216 Thursday 24 February 2011 3:45pm - 5:00pm
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Page 1: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The basic Art of Asking

Peter Dalton CFRE FFIA

Room 216Thursday 24 February 20113:45pm - 5:00pm

Page 2: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The greatest idea in the history of

fundraising

NOW … and forever!

Page 3: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Asking personallyperson to person

‘‘faceface--toto--faceface’’

Page 4: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The basic ‘Art of Asking’

Page 5: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

No other fundraising practice

drives donor Life Time Value

so powerfully

The basic ‘Art of Asking’

Page 6: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Yes …... there is an

‘Art of Asking’

The basic ‘Art of Asking’

Page 7: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The essence of

PHILANTHROPYis

$ GIVING $

The basic ‘Art of Asking’

Page 8: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The essence of

FUNDRAISINGis

$ ASKING $

The basic ‘Art of Asking’

Page 9: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

More money is raised by one person asking another person face-to-facethan any other form of fundraising

So it has always been & always will be

The basic ‘Art of Asking’

Page 10: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The most challenging & rewarding truth of our profession ……………

‘‘People give to peoplePeople give to peoplenot to causesnot to causes’’

The basic ‘Art of Asking’

Page 11: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

THE PROFESSIONAL FUNDRAISER’S DISCRIMINATOR

Well developed networking

& Asking Skills

The basic ‘Art of Asking’

Page 12: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

All $Asking involves peopleIndividuals

Companies

Trusts & Foundations

Government

The basic ‘Art of Asking’

Page 13: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

ASKING WITH OTHERS(Volunteer and Institution Leaders)

and YOU!

‘As the agent of change’

The basic ‘Art of Asking’

Page 14: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

You and Your Ask Leaders ………

body language

voice toneprojectiontimingpassionENGAGEMENT

The basic ‘Art of Asking’

Page 15: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The Art of Asking ProcessThe Art of Asking Process

In respect of the right CAUSE …………………

The right PERSON ASKS the right PROSPECT

for the right $ AMOUNT in the right WAY

at the right TIME in the right PLACE

The basic ‘Art of Asking’

Page 16: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Best Fundraising Practice

The ASKASK Method:

AARGUE THE CASE

SSHOW + TELL

KKEY IN ……. Ask Ask faceface--toto--faceface

The basic ‘Art of Asking’

Page 17: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

AArgue the CaseBefore you can successfully Ask someone to donate, you must know five things:

What is it, exactly, you are Asking for?How much, in total, do you need to raise?How much will you Ask the prospective donor to give?Who will you Ask to donate?How will you ‘recognise’ their gift?Who or whom will Ask?

The basic ‘Art of Asking’

Page 18: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

SShow & Tell the CASE, with emotion ….

‘A Show + Tell experience’

… face-to-face

The basic ‘Art of Asking’

Page 19: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

‘Who Asks is nearly ALWAYS more important than what you’re asking for’

The basic ‘Art of Asking’

Page 20: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Asking Power and Inviting Power

Know the difference

Use the difference powerfully

The basic ‘Art of Asking’

Page 21: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Now … turn the KKey and $ASKKAsk the Prospective Donor

faceface--toto--facefacefor a donation

to your cause

The basic ‘Art of Asking’

Page 22: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Role PlayAn Ask of $50,000

For: Your causeAsker: Your cause’s CEO (You)Prospect: The wealthiest, ‘known’

supporter/current donor/board member/volunteer

Donor Proposition: Naming right for (XYZ)The Ask: $50,000 over 5 years (optional)

The basic ‘Art of Asking’

Page 23: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Role PlayAn Ask of $50,000

Remember your prospective donor has:

attended a Show + Tell 2 weeks ago and

agreed to a meeting to discuss his/her potential support

(phoned by volunteer colleague)

The basic ‘Art of Asking’

Page 24: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

At the Show + Tell:the Case was ‘sold’$Sights were set:

- Naming Rights Levels advised

- What others have given was shared

- Spread Gifts (x 5 years) advised

- Tax deductibility advised

The basic ‘Art of Asking’

Page 25: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Role PlayAn Ask of $50,000

Asker’s Role (CEOs): Answer the key question in the donors mind …How much should I give? (The HyMn SInG)Ask for a $50K gift … a recognition gift

Prospects Role:Respond as you think the prospective donor would ‘feel’ remembering that you have been to the positive ‘Show + Tell’

The basic ‘Art of Asking’

Page 26: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Asking ‘Tips’Remember ……..

body languagevoice toneprojectiontimingpassionENGAGEMENT

The basic ‘Art of Asking’

Page 27: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Before walking into the private meeting place to Ask for the donation, be preparedbe prepared

Anticipate that the prospective donor may not yet have made up their mind about how much they will give … OR even about giving a donation

The basic ‘Art of Asking’

Page 28: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Be prepared for no response

Be prepared to visit the prospect again … to answer questions you don’t have answers to

The basic ‘Art of Asking’

Page 29: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Remind yourself of the level of donation you intend Asking for

What form of donor recognition are you going to Ask them to consider?

Be prepared to $Ask

The basic ‘Art of Asking’

Page 30: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Remember ……..

IF YOU DON'T ASK YOU DON'T GET

Be prepared to $Ask for the $50K recognition level before the donor indicates to you what they intend to give

The basic ‘Art of Asking’

Page 31: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

The $The $AAsksk

The basic ‘Art of Asking’

Page 32: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Conduct Conduct The $Ask MeetingThe $Ask MeetingIntroduce yourself and keep talking,don't let them get a word in!

Briefly remind them why you are there

that you are following on from the Show + Tell …. keep talking …

don't let them get a word in!

The basic ‘Art of Asking’

Page 33: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Set the donation levelin their mind before you $Ask for it

Remind them, that donations to your cause for the specific project needing funds, may be spread over 5 tax yearsRemind them what others have contributed to your cause already, to the specific project

Tell them how much money has been raised and from how many donors. If appropriate, tell them the level of your donation, tell them how much you have given

The basic ‘Art of Asking’

Page 34: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

KEEP TALKING

Remember, don't talk about how wonderful the cause is, talk about the need for the money

Only talk about what is relevantto set their sights on a specific donation level

The basic ‘Art of Asking’

Page 35: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Then confidently $Ask them for their donation

Example $AskAfter setting their sights and a particular $50,000 naming opportunity

‘We would of course love to have you, (your family, company, or trust) associated with our cause in this special way, by taking the $50K (xyz) recognition opportunity. Could you consider a donation of $50K spread over 5 payments; after tax your donation would be about $6000 per annum.’

The basic ‘Art of Asking’

Page 36: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Now … STOP TALKINGSTOP TALKING

... immediately, once you have Asked for the donation

… be silent, let them respond first to your request. Don’t allow them the opportunity to change the subject

… allow them the courtesy of considering what you have said

The basic ‘Art of Asking’

Page 37: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Whilst you are waiting for a response ….and there may well be a considerable silence, remember, donors only give their discretionary income.

Donors, 'with a capacity to give', will not indicate to you a level of donation they cannot afford. But … they will give a meaningful donation according to their ability to give …

… they will give a donation that will make them feel good about their giving …

The basic ‘Art of Asking’

Page 38: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

Because you have prepared your prospective donor for this very moment …..because they have said, ‘YES, I will join you at a Show + Tell’because they have said ‘YES, I will meet with you’, in confidence, to discuss their possible support for the cause …..

….. the vast majority of prospects will say ….

The basic ‘Art of Asking’

Page 39: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

Fundraising Fundamentals

..... ‘YES …..

I would be delighted to give’

The basic ‘Art of Asking’

Page 40: The basic Art of Asking - fia.org.au€¦ · asking another person face-to-face. than any other form of fundraising. So it has always been & always will be. The basic ‘Art of Asking

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