InIn--house or Outsourcinghouse or Outsourcing

A UserA User’’s Experiencess Experiences

Presented byPresented by

Victoria PickfordVictoria Pickford

My current roleMy current role

�� Payroll manager for The Dune GroupPayroll manager for The Dune Group

�� Team of 3 payroll administratorsTeam of 3 payroll administrators

�� Monthly retail payroll for 1,500 Monthly retail payroll for 1,500 eesees

�� Strong team management for complexityStrong team management for complexity

Previous experiencePrevious experience

�� Two inTwo in--house factory based jobshouse factory based jobs

�� Fully managed payroll at employee Fully managed payroll at employee

benefits firmbenefits firm

�� Combined payroll, HR & personnel Combined payroll, HR & personnel

Payroll implementationPayroll implementation

�� 3 main ways to implement a payroll3 main ways to implement a payroll

�� InIn--househouse

�� OutsourcedOutsourced

�� Hosted solution (Hosted solution (SaaSSaaS))

InIn--househouse

�� FamiliarityFamiliarity

�� OwnershipOwnership

�� Employee trustEmployee trust

�� Cost controlCost control

�� CommunicationCommunication

�� AdAd--hoc reporting with no extra costhoc reporting with no extra cost

OutsourcingOutsourcing

�� Space savingSpace saving

�� Staff savingStaff saving

�� Contingency planningContingency planning

�� Disaster recoveryDisaster recovery

�� Maintenance & IT supportMaintenance & IT support

�� Recruitment dealt with by providerRecruitment dealt with by provider

Hosted solutionHosted solution

�� SAASSAAS

�� Access to systemAccess to system

�� No upfront costsNo upfront costs

�� Costs can be spread monthlyCosts can be spread monthly

�� No licence fees or IT supportNo licence fees or IT support

�� Various options availableVarious options available

Your payrollYour payroll

�� How many staff / pensioners?How many staff / pensioners?

�� Pay frequency?Pay frequency?

�� Complexity of payroll?Complexity of payroll?

�� Other addOther add--ons ons egeg. P11d? PSA?. P11d? PSA?

�� Space for payroll department?Space for payroll department?

�� Internal resources already?Internal resources already?

�� When do you need it by?When do you need it by?

Cost considerationsCost considerations

�� Do you need to recruit?Do you need to recruit?

�� Can you invest in new system?Can you invest in new system?

�� Can you invest in an external provider?Can you invest in an external provider?

�� Ongoing costs Ongoing costs egeg. maintenance. maintenance

My ExperiencesMy Experiences

�� Outsourcing as providerOutsourcing as provider

�� Outsourcing as customerOutsourcing as customer

�� InIn--house as providerhouse as provider

�� InIn--house as customer house as customer ieie. Employee!. Employee!

ConclusionsConclusions

�� Outsourcing good solution for very Outsourcing good solution for very

simple payroll simple payroll egeg. Pensioners. Pensioners

�� InIn--house must be used for all others house must be used for all others

to ensure employee trust in company to ensure employee trust in company

and motivation remains intactand motivation remains intact

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contact details should you have anycontact details should you have any

questions at a later datequestions at a later date