SAP® BUSINESS ONE

The Business Management Solution forSmall and Midsize Enterprises

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CONTENTS

Executive Summary - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3About SAP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3Key Differentiators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4Business Benefits - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5Support for Business Processes - - - - - - - - - - - - - - - - - - - - - - - - -6Overview of Functional Areas - - - - - - - - - - - - - - - - - - - - - - - - - - -7Financial Management - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -8Customer Relationship Management - - - - - - - - - - - - - - - - - - - - -10Sales - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -11Purchasing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -12Material Requirements Planning - - - - - - - - - - - - - - - - - - - - - - - - -13Inventory Control - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -14Service Call Management - - - - - - - - - - - - - - - - - - - - - - - - - - - - -16Microsoft Office Integration - - - - - - - - - - - - - - - - - - - - - - - - - - - -17Alerts and Approvals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -18User-Defined Personalization and Configuration - - - - - - - - - - - - -19Reporting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -20Excel-Based Reporting (XL Reporter) - - - - - - - - - - - - - - - - - - - - -21The SAP Business One Architecture - - - - - - - - - - - - - - - - - - - - - -22Software Development Kit - - - - - - - - - - - - - - - - - - - - - - - - - - - -23Learn More - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -24

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ABOUT SAPSAP is recognized as the leading provider ofcollaborative business solutions for all types ofindustries in every major market. With over 12 millionusers in 120+ countries, 100,000+ installations, andmore than 1,500 partners worldwide, SAP is theworld’s largest interenterprise software company andthe third-largest independent software supplier.

For over 30 years, SAP has specialized in what itdoes best – delivering industry-leading businesssolutions that enable organizations to respond to day-to-day challenges. That experience and stability is oneof the primary reasons why businesses large andsmall choose SAP.

While SAP solutions were once seen as the solepreserve of large companies, that perception andreality has changed. With annual R & D spending ofover US$1.2 billion, SAP has reengineered itssolution portfolios to meet the specific needs ofevery size and type of business across multipleindustries, resulting in powerful business solutionslike SAP Business One. More than 11,000 small andmidsize businesses have discovered the power andsimplicity of SAP Business One. Isn’t it time you didthe same?

EXECUTIVE SUMMARYThe SAP® Business One application is an affordable,integrated business management solution designedspecifically for small and midsize enterprises. For thefirst time, business owners of small and midsizeenterprises can leverage a single application toautomate business processes and deliver anaccurate, unified picture of critical, up-to-the-minutebusiness information across all functional businessareas. This 360-degree visibility into sales, finance,purchasing, warehouse management, andmanufacturing, among others, enables you to makeconfident decisions, thus increasing the profitability ofyour business, and achieve new levels of control.

SAP Business One is delivered by a worldwidenetwork of qualified SAP business partners. Thepartners leverage SAP’s worldwide expertise toprovide services and support on a local level. Withmore than 1,300 partners and 300 partner solutionsdelivering industry- and market-specific expertise, youcan easily enhance and extend SAP Business Onefunctionality to meet your specific requirements.

SAP Business One is ideally suited for companieswith revenue up to US$100 million or with up to 250employees. Implemented in many markets, it isoptimized for companies in the retail, wholesale, basicmanufacturing (discrete and process), andprofessional services industries. Further, if yourbusiness is a subsidiary, customer, or supplier of aglobal organization already benefiting from SAPenterprise software, you can take advantage ofpreconfigured integrations to streamline theimplementation process and quickly realize thebenefits of SAP Business One.

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“SAP Business One supports our mission to be a dynamic and competitive multinational force within the golf industry.” Marc Player, CEO, Gary Player Group

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KEY DIFFERENTIATORS

The SAP Business One application is a breakthroughin business management software for small andmidsize enterprises and offers the following keydifferentiators.

Comprehensive FunctionalitySAP Business One automates all core businessfunctions including customer relationshipmanagement (CRM), Web-based access, campaignmanagement and prospecting, manufacturing, andfinancial management. Embedded CRM functionalityseamlessly integrates sales, support, e-commerce,and other customer-facing processes across theorganization.

Powerful Reporting Tools and AnalysesUnique query and reporting tools allow you to selectvirtually any item in a report to see all the relevantdetails. The software’s reporting functionality uses astandard Microsoft Excel interface to simplify reportcreation.

Workflow-Based AlertsSAP Business One provides workflow-based alertsthat monitor, notify, and take action based on specificevents. Any breach of predefined business policiestriggers an immediate notification of the event. SAPBusiness One goes an extra step and automaticallyinitiates a workflow process to direct resources andprompts a response to the event.

Easy to UseSAP Business One is a flexible yet powerfulapplication that is designed with the end user in mindso even those with limited technical skills find it easyto use. An intuitive user interface and a MicrosoftWindows environment significantly reduce thelearning curve.

Flexible and AdaptableSAP Business One gives everyone in yourorganization the freedom to easily add fields, changeforms, and personalize queries and reports. You canadd new functionality quickly as the needs of thebusiness change over time.

Drag&Relate™SAP Business One gives people at all levels end-to-end visibility of operations. The Drag&Relate™ featureinstantly places information and transactions in anunderstandable format and lets you drill down into theinformation to research and answer questions.

Backed by SAPSAP Business One is from the world’s leadingprovider of business software solutions, with morethan 30 years of experience and over 12 million usersworldwide.

Figure 1: The Integrated Office with SAP® Business One

Integrated and Certified Vertical SolutionsSAP partners provide rich, integrated verticalfunctionality for SAP Business One. Over 300independent software vendor solutions are currentlyavailable. Their quality is closely monitored by SAP toensure the best customer experience possible. Manyof the solutions have been reviewed by SAP to gaincertification for the product to be integrated into SAPBusiness One.

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BUSINESS BENEFITS

There has never been a better time to realize thebenefits of SAP Business One. With a best-in-classsolution at the right price for your growing business,it has the power to help you boost productivity, cutcosts, seize opportunities, and anticipate challengesas never before.

Increase RevenueFast and easy access to real-time information fromanywhere in the application helps you identify newsales opportunities, bring new products to marketquickly, and provide business-building levels ofcustomer support and service.

Reduce CostsSay goodbye to costly upgrades and repetitivecustomizations associated with efforts to maintainsoftware compatibility.

Run on One Solution SAP Business One includes the following integralcomponents: accounting, customer relationshipmanagement, sales, manufacturing, purchasing,banking, and inventory. Fully integrated solutions fromSAP’s independent software vendor partnerscomplement existing SAP Business One functionalityand further address your specific business needs.

Improve Customer RelationshipsCustomer relationship management arms your teamwith relevant company-wide data for stronger salesand support.

Future-Proof Your IT InvestmentWhy put up with solutions you’ll outgrow? Eradicateslow software performance, outdated information,limits on data storage, and restrictions on the numberof simultaneous users and locations.

Gain Clearer Insight InstantlyFor unprecedented day-to-day control, usedashboards to deliver up-to-the-minute snapshots ofkey performance indicators.

Be Alert to Critical InformationSAP Business One features powerful alertfunctionality that is easy to establish.

Improve EfficiencyOne centralized data repository dramatically boostsefficiency and provides the right information to theright people to eliminate redundant data entry.

Access Local SupportA worldwide network of qualified business partnersprovides unsurpassed local support.

Get Up and Running QuicklyTake advantage of preconfigured settings thatsupport best business practices and enable easyimplementation so you can get up and runningquickly.

Support Multicurrency TransactionsConduct business transactions and report in multiplecurrencies.

Speak the Language of Your CustomerWith the support of more than 25 languages andmore than 40 countries, you can communicate withcustomers and vendors worldwide.

Integrate SAP Business One with MicrosoftOfficeSAP Business One is fully integrated with theMicrosoft Office suite of products. This enablesseamless communication within your organization andincludes functionality such as sharing contacts,appointments, and tasks.

Integrate SAP Business One with mySAP™Business SuiteSAP Business One features an open architecture thatseamlessly integrates with the mySAP™ BusinessSuite family of business applications and with morethan 300 applications from independent softwarevendors.

“With aggressive business goals, including plans for acquisitions and the creation of newdivisions, we needed a software solution that Kean’s wouldn’t outgrow in three years’ time,but would grow and expand with us. We believe that SAP Business One is that solution.” Matt Hickman, Owner and President, Kean’s Pump Shop Ltd.

SUPPORT FOR BUSINESS PROCESSES

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SAP Business One is a comprehensive and versatilebusiness management solution that is equipped withan easy-to-use interface. The application offersfunctions that help streamline and facilitate thefollowing core business processes.

Customer Relationship Management SAP Business One is the leading businessmanagement application for small and midsizebusinesses. The software offers embedded CRMfunctionality, including software for sales forceautomation, pipeline tracking, opportunitymanagement, strategic selling, campaignmanagement and prospecting, Web-based access,and contract management. This integrated approachprovides a 360-degree view of each customer. Withcomplete visibility into the sales process, you gain amore accurate understanding of your customers,which improves customer relationships. Whencombined with leading-edge administrative functionssupported by SAP Business One, this visibility andunderstanding allow you to more effectively controland influence the sales process and capture greatermarket share.

Financial Management SAP Business One delivers financial managementfunctionality that enables your enterprise to be moreefficient and productive with support for multiplecurrencies, budgeting, and bank reconciliation.

Manufacturing ManagementSAP Business One provides manufacturingfunctionality for automating and streamlining materialplanning and bill-of-material processes. Organizationswith manufacturing operations can define planningscenarios and manage material planning to matchproduction to customer demand and forecastefficiently. Complete inventory managementfunctionality, including kitting, warehousemanagement, and multilevel price lists, helps createnew efficiencies throughout the organization.

Management Control and Reporting SAP Business One provides the tools thatorganizations need to streamline operational andmanagerial processes, including online alerts, salesdiscount management, exception management, andworkflow approvals. By using the patentedDrag&Relate feature to associate information forinstant reporting and analysis, managers can createan unlimited number of reports to help them focus onrelationships and transactions that are critical to thebusiness.

Information ManagementAn intuitive user interface provides everyone withpowerful tools to access information at both the big-picture and detailed level. As a result, SAP BusinessOne supports an unprecedented level of managerialand executive-level involvement that improves thequality and accuracy of business decisions.

CommunicationWith SAP Business One, employees can synchronizecalendars, contacts, and tasks as well as capture andaccess all relevant customer, partner, and vendorcommunications. Seamless integration with MicrosoftOutlook provides an additional level ofcommunication.

E-CommerceSAP Business One offers a scalable and integrated e-commerce package designed for online sales andmarketing. While extremely easy to deploy and use,SAP Business One also offers comprehensivefeatures that users need to create an onlinepresence, from shopping-cart functionality, themetemplates, and design capability to online customersupport.

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SAP Business One provides administrative functionsthat allow you to customize and back up data, definecurrency exchange rates, configure permissions andalerts, and access information from non-SAPsoftware. In addition, SAP Business One offersfunctionality in the following areas to help streamlineand facilitate your core business processes.

FinanceHandle financial transactions including general ledger,account set up and maintenance, journal entries,foreign currency adjustments, and budgets.

Banking Manage cash receipts, check writing, deposits, andbank reconciliation.

SalesCreate quotes, enter customer orders, set updeliveries, update inventory balances, and manage allinvoices and accounts receivables.

Purchasing Manage and maintain supplier-related activities suchas issuing purchase orders, updating inventorynumbers, calculating the value of imported items, andhandling returns and credits.

CRMManage and maintain all customer and reseller dataincluding profiles, contact summaries, accountbalances, and sales pipeline analyses.

Inventory Control Manage inventory levels, items, price lists, specialpricing agreements, transfers between warehouses,and inventory transactions.

Materials Requirements Planning Schedule and manage items for creation or purchaseusing a varied set of criteria – offering a simple yetpowerful planning function for production planners orbuyers.

ReportingCreate powerful reports for nearly every aspect ofyour business including customer calls, vendor debt,sales, cash flow, customer contact summaries,accounting, warehouse inventory, financialstatements, pricing, customer activity, and more (viastandard reports or define-it-yourself queries).

Service Management Optimize the potential of your service departments byproviding support for service operations, servicecontract management, service planning, tracking ofcustomer interaction activities, and customer support.

Employee ManagementProvide managers with functionality that includesemployee details, contact information, and absencereports.

Complementary and Vertical FunctionalityMeet industry-specific needs with solutionsdeveloped by industry-leading independent softwarevendors to provide complementary and verticalfunctionality. Many SAP partners providemicrovertical solutions that are available for industriessuch as manufacturing, retail, wholesale distribution,and services. Complementary functionality is offeredin areas such as advanced reporting, mobile deviceaccess, and cash-flow management.

Software Development Kit Easily connect external applications to SAP BusinessOne or add custom functionality through SAPBusiness One Software Development Kit (SAPBusiness One SDK).

“SAP really provide[s] a truly integrated solution . . . CRM was part of the core product.Reporting tools [were] part of the core product. Bill of materials capabilities . . . [were] part ofthe core product. That was a huge plus . . . to have a truly integrated environment.”Mark Novakovich, Vice President of Finance, Control4

OVERVIEW OF FUNCTIONAL AREAS

Figure 2: Support for Functional Areas

• Chart of accounts• Account segments• Journal entries• Journal vouchers• Recurrent transactions• Exchange rates in

multiple currencies• Financial reports• Budget cost centers• Checks• Sales tax calculations• Multiple financial

periods• Deposits• Credits• Receipts• Deferred payments

• Opportunities andpipeline management

• Contact management• Quotations• Orders• Invoices• Deliveries• Returns• Price lists in multiple

currencies• Client management• Gross profit

calculation• Microsoft Office

integration

• Service contractmanagement

• Service planning• Tracking across

multiple customerinteractions

• Knowledge database• Service call

management

• Purchase orders• Purchase deliveries• Purchase returns• Purchase credit

notes• Landed costs

• Items management• Item queries• Price lists• Receipt to stock• Release from stock• Stock transactions• Warehouse

transfers• Serial numbers

tracking• Batch management• Pick and pack• Kitting

• Bill of materials• Production orders• Forecasting• Materials resource

planning wizard• Recommendation

reports

SAP® BUSINESS ONE FUNCTIONS

Reporting and Data Navigation Functions

Underlying SAP Technologies (Drag&Relate™, Alerts, and User Interface Customization)

SAP Business One Software Development Kit

Financials Sales Service Purchasing Stock Manufacturing

ing

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• Web sales

FINANCIAL MANAGEMENT

Reversing JournalsReverse month-end accruals automatically. Bydefault, reversal of specified postings occurs on thefirst day of the next month, but SAP Business Oneallows users to specify a different reversing date foreach posting, if desired.

Exchange Rate DifferencesPeriodically evaluate your open items in foreigncurrencies to identify differences and choose theappropriate correction transaction.

SAP Business One delivers financial managementfunctionality that enables your enterprise to be moreefficient and productive with support for multiplecurrencies, budgeting, and bank reconciliation.

SAP Business One Financial ManagementFeatures

AccountingCreate charts for any country using a chart-of-accounts template, which you can adapt to fit yourunique business needs; define individual charts of upto 10 segments, if needed, to support reportingrequirements.

Journal EntriesBenefit from automated functionality that postsjournal entries automatically from the sales,purchasing, and banking areas or create new journalentries. You can search for existing entries andautomatically allocate each transaction to a project ora profit center.

Journal VouchersSave multiple manual journal entries to a batch andprocess them simultaneously. This allows verificationand collection of postings before they are enteredinto the general ledger.

Posting Templates Define general ledger account templates to save timeand help avoid mistakes during the manual posting ofjournal entries.

Recurring PostingsDefine your own postings for regular execution inaccounting and specify a frequency for each recurringposting. With recurring postings, the applicationautomatically reminds you to post your transactions.

Financial Report Templates Quickly and easily generate unlimited financialreport templates to suit every business need,such as additional profit-and-loss statements.

“Just based on the fact that our accounting software is talking to our LIMS[laboratory information management system] – based on the efficiency gain alone –we can pay for SAP Business One in two years.”Trevor Nysetvold, President, BioVision Seed Labs

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Figure 3: Complete Chart of Accounts

Month-End Closing

Financial Reporting

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Fully Integrated FinancialsAutomate key financial and banking management activities with fully integrated functionality. When yourun a transaction, the software automatically posts a journal entry in the general ledger so you don’thave to perform additional posting or batch processing.

Quick Drill DownEasily drill down to information at the posting level. For example, while viewing the journal entry for a sales transaction, you can drill down to see chart-of-accounts information.

Complete Chart of AccountsDrill down on the balance field to see transactions that make up a specific balance.

Accelerated ClosingAccelerate month-end closings by assigning tasks to individuals or creating reminders to managevarious aspects of the closing via the activity window.

Control AccountsIdentify accounts as control accounts and assign them as default posting accounts for the increase ordecrease to customer or vendor balances. This ensures synchronization between the general ledgerand the subsidiary ledgers.

Posting TemplatesUse posting templates to allocate costs or transactions across several departments based on fixedpercentages. Recurring postings allow you to create transactions with fixed amounts.

Reversing TransactionsUse this feature to reverse transactions automatically and post on a user-defined reversal date.

Multilevel ReportsCreate a general ledger account structure that enhances your reporting. Multilevel reporting isenhanced by the flexibility provided in the account segmentation feature of SAP Business One.

Integrated ReportsCompile business, accounting, warehouse, and financial reports, as well as account statements, andexport reports to Microsoft Excel and Microsoft Word.

XL Reporter ToolAccess real-time views of critical business data within SAP Business One and make use of all thefunctionality of Excel for front-end report formatting.

BudgetsDefine and manage budgets against general ledgeraccounts. Configure budget allocation methods,define budget figures in any currency (local, foreign,or both), and display a summarized budget report thatcompares actual and planned figures. With SAPBusiness One, you can define an online alert thatnotifies you whenever a transaction exceeds themonthly or annual budget.

Profit CenterDefine different profit centers or departments andallocate corresponding revenue and cost accounts toa predefined profit center in the chart of accounts.

Profit Center ReportRun a profit-and-loss statement based on revenuesand costs – both direct and indirect – as defined inthe allocation rules. You can run it for any profitcenter, choose between annual and monthly displayformats, and compare the results with figures for theprevious period.

Distribution RulesDefine different distribution rules to characterizebusiness activities and then allocate revenue or costaccounts to the corresponding distribution rule.

Real-Time Accounting

Figure 4: XL Reporter Tool

CUSTOMER RELATIONSHIP MANAGEMENT

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SAP Business One delivers comprehensive,integrated sales and service functionality,ensuring total control of customer acquisition,retention, and profitability for the business.Tightly integrated features across marketing,sales, and service provide end-to-end visibilitythroughout the entire customer life cycle.

CRM SalesRecord every sales opportunity throughout acustomer’s life cycle, from lead identification,through discovery, qualification, proposal,closing, and after-sale service and support.Additionally, you can enter details of theopportunity, including the source, potential dealsize, closing date, competitors, and activities.

CRM Features■ Sales (accounts receivable): Create price

quotes, record customer orders, set updeliveries, update inventory balances, andmanage all invoices and accounts receivables.

■ Purchasing (accounts payable): Manage andmaintain supplier transactions, such as issuingpurchase orders, updating inventory quantities,calculating the landed cost value of importeditems, and handling returns and credits.

■ Business partner master record: Manage allinformation about customers, resellers, andsuppliers, including e-mail addresses, profiles,sales reports, activities with business partners,and account balances. Use the calendar to keeptrack of your activities and perform keywordsearches to find specific items in the calendar.

■ Reporting: Analyze opportunities by lead source,territory, industry, customer, and item. Thereports show forecasts and anticipated revenueby a variety of date ranges, such as month andquarter. You can view distribution of leads bysource over time to identify the most profitablelead generation activities.

■ Campaign and prospect management: Importthousands of prospects from Excel files or otherstandard file formats, such as comma-separatedvalue files; manage activities and follow up onactivities. Add prospects to e-mail campaignlists, contact lists, and newsletters. Targetprospects or business partners with e-mailcampaigns and cold-call campaigns. Create thecampaign, implement the campaign, and trackresults.

■ Web-based access: Use the power of theInternet to enable your distributed sales teamand service team to be connected and focusedwith Web-based access to SAP Business One.Features include sales order management,product selection and viewing, activity and taskmanagement, account management,opportunities management, prospectmanagement, product catalog management,service order management, and campaignmanagement.

■ Dynamic reports: Obtain a unique, time-phasedview of business data with the dynamic opportu-nity analysis report that enables you to easilyspot trends, patterns, and behaviors of salesopportunities and personnel.

Graphical ReportingGain complete visibility into your entire pipeline or filter reports to seeindividual sales people, customers, leads, sales-cycle stages, and muchmore.

Figure 5: Complete Visibility

Figure 6: Unique View of Business Data

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SAP Business One offers flexible business documentdevelopment, including quotations. Not only aredifferent line types supported, allowing you to createsubtotals of previous lines, but you can also insertfree-form text anywhere within the body of thedocument, as well as display recommendedalternative items. You can store and reuse standardcomments and define header and footer text for eachdocument. Additionally, you can calculate gross profitfor each quotation, easily review the sales pricehistory, and once you create a quotation, you canquickly and seamlessly export it to Microsoft Word.

SAP Business One Sales Features

OrderSimplify sales order entry by accessing itemavailability information across multiple warehouses.When a shortage arises, choose to order from a listof alternative items or allow the item quantity to bepartially delivered. Orders can support differentdelivery dates and ship-to addresses for each lineitem, and you can automatically create purchaseorders from a sales order and drop ship the PO tothe customer’s site.

DeliveryGenerate packaging documentation for all goodsshipped to a customer. The built-in packaging functionfacilitates the “virtual input” of items into differentparcels when a delivery is created. You can store thedelivery tracking number and access the shippingstatus within the delivery note with the click of amouse. The software automatically updateswarehouse quantities when you make a delivery.

Calendar ManagementManage activities usinga calendar that offers amonthly, weekly, or dailyview, and isbidirectionallysynchronized with thecalendar in MicrosoftOutlook.

SALES

Master DataManagementDrill down to master datafor customers, leads,and suppliers for a 360-degree real-time viewthat includes thefollowing information:■ Contacts and related

information■ Account balance■ Number of sales

opportunities■ Number of service

calls■ All related activities

A/R InvoiceAutomatically create a corresponding journal entrywith each invoice. As a result, you can create anautomatic receipt if the customer chooses to pay onlypart of the invoice.

A/R Invoice and PaymentCreate an invoice and receipt in one step by usinginformation from the same document.

A/R Credit MemoEasily import data from the original invoice whencreating a credit memo for returned merchandise.

Document PrintingSelect period, document number, or document typeto print sales and purchasing records.

Document DraftsPrint, edit, and manage all documents that have beensaved as drafts.

Document Generation WizardGroup all existing sales documents in a single invoicefor any given customer. You can create a variety oforders and delivery notes over the course of themonth and create summarized invoices for eachcustomer at the end of the month.

Collection WizardManage multiple collection letters per customer andmaintain a collection history for each customer.Execute the wizard at regular intervals, such asmonthly or weekly, to check for all outstandingcustomer invoices, and send a series of collectionletters at different levels at predefined intervals. Inaddition, you can specify the method of calculatinginterest and collection fees.

E-Commerce Sell and market your products and services onlinewith seamless integration into SAP Business One.Leverage a highly scalable Web store withcustomizable themes and shopping carts, support formultiple stores (business to consumer and businessto business), powerful catalog and integratedinventory management, customer acquisition andcustomer self-service functionality, strong analyticsincluding dashboards and a customizable reportbuilder, and support for business-to-business andbusiness-to-consumer activities.

“[The SAP Business One E-Commerce application] . . . has enabled us to improve product orderflow, decrease customer service costs, and decrease back orders. The flexibility of the UI andAPI has enabled us to design a user experience that has increased both our conversion ratesand time spent on our site by visitors. Orders flow seamlessly from the Web site through to ourwarehouse.”Richard Haugen, Chief Operating Officer, YAK PAK Inc.

Figure 7: Synchronize Your Calendar

PURCHASING

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You can manage and maintain supplier-relatedactivities using the following functions of SAPBusiness One.

SAP Business One Purchasing Features

Purchase OrderWhen you order materials or services fromsuppliers, you can create purchase orders andprint, mail, fax, or e-mail them directly to thesupplier. A purchase order updates the availablequantity of the ordered items and informs thewarehouse manager of the expected delivery date.In addition, you can split a single purchase orderinto multiple parts when, for example, items needto be shipped to multiple warehouses.

Goods Receipt Purchase OrderDecide whether you would like to receivedeliveries at one warehouse or multiplewarehouses. Goods receipts may be linked to apurchase order, which means that the purchaseorder quantity can change if the quantity receiveddoes not match the original order amount.

A/P InvoiceProcess payments to suppliers by acting on journalentries the software automatically generates whenyou process supplier invoices.

A/P Credit MemoIssue a credit memo to any supplier for returnedmerchandise. You can easily draw the data requiredfor that credit memo from the original invoice.

Landed CostsCalculate the purchase price of merchandise byallocating the various landed cost elements (such asfreight, insurance, and customs duties) to the FOBcost of each item. The actual warehouse value ofmerchandise is updated automatically.

Document Drafts and PrintingEdit and manage of all purchasing documents thathave been saved as drafts and print all suchdocuments (including drafts) by period, documentnumber, or document type.

Figure 8: Create Purchase Order

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SAP Business One offers a simple yet powerfulplanning function that helps you schedule andmanage items that will be produced or purchasedusing a variety of criteria.

SAP Business One Material RequirementsPlanning Features

ForecastsPredict demand based on forecasting metrics – notsolely on history and received orders. Forecastcalculations help you foresee future demand for theproduct and adjust material planning accordingly byusing the demand forecasts in the materialrequirements planning (MRP) wizard.

“I’ve had extensive experience with five major manufacturing resource planning systems, and Ican tell you that SAP Business One . . . stacks up very well against the best of them, eventhough it targets smaller companies. It is very flexible and is much more reasonably priced.”Lou Giovannone, Group Controller, Fagerdala USA Inc.

MATERIAL REQUIREMENTS PLANNING

MRP WizardArrange for and optimize future material requirementsand manage and execute purchasing andmanufacturing recommendations and exceptions. Byconsidering both minimum order quantities and ordermultiples, you can realize cost reductions, helping youtake advantage of purchase pricing breaks orstandard production lot sizes.

The wizard generates a recommendation report thatoffers advice to either develop or purchase items.Numerous drill-down options are available to alloweasy viewing of the net requirement calculations andthe actual documents driving the gross requirements.

Order Recommendation ReportAutomatically create production orders and purchaseorders based on information in a recommendationreport. If an item needs to be outsourced, you caneasily convert a production order to a purchase order.You can consolidate purchase orders to the samesupplier into one order, further streamlining thepurchasing process.

Figure 9: MRP with the Planning Wizard

INVENTORY CONTROL

Manage item master information, serial numbers, andprice lists, as well as define alternative items, performinventory increase or decrease adjustments, executecycle counts, and generate pick lists for open salesorders.

SAP Business One Inventory ControlFeatures

Item Master DataDefine production (make) items, purchase (buy)items, or noninventory items such as labor or travel.Maintain default information such as purchasingsupplier, purchasing and selling unit of measure, andtax status for an item. You can maintain inventorieditems in multiple warehouses with differing associatedcosts depending on location. SAP Business Onesupports a number of inventory valuation methods.The software currently supports standard cost,weighted moving average, and FIFO methods.

Maintain planning data within an item’s master data.You can define a procurement method (such as makeor buy) as well as the order intervals in which topurchase an item (such as monthly, weekly, or daily).In addition, you can define the lot sizes in which topurchase items, the minimum order quantity, andaverage lead time. You can then use this informationin conjunction with the MRP functionality.

Serial NumbersAutomatically or manually generate serial numbersusing templates.

LotsAssign lots to products and classify them by shelf lifeor any other freely definable attribute. You can thendefine the lots for these products in sales orders,delivery notes, and inventory movements.

Substitute ItemsCreate a list of alternative items when a customer’sselection is not available, ranking substitute itemsbased on similarity of item, price, or quantity.

Business Partner Catalog NumberMaintain a cross-referenced table of customer andsupplier part numbers to inventory part numbers. Youcan use customer part numbers on purchasingdocuments in lieu of inventory part numbers.

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Special PricesDefine special prices for individual customers orsuppliers, quantity-specific prices pegged to ordervolume, and a validity period for each price.

Pick and Pack ManagerManage the picking and packing process within threequeues. As sales orders are entered, they aredisplayed in the “open” queue. You can markquantities as either fully or partially released forpicking.

The “released” queue displays all orders released forpicking, which you can mark as fully picked orpartially picked. Within either the open or releasedqueues, you can automatically create pick lists for anorder or range of orders.

This feature offers extensive drill-down functionalitythat includes customer and item master data as wellas originating documents.

Goods Receipt and Goods IssueRecord goods receipts and issues that are notdirectly related to a sales or purchasing document.

Inventory TransferMove inventory between warehouses.

Inventory PostingEnter opening balances for inventory items andupdate warehouse data.

Cycle Inventory CountingStreamline inventory counting by identifying wheneach item in inventory is due to be counted. Thealerts and reports produced help ensure that items ofdifferent levels of importance are counted asfrequently as required.

Price ListDefine a variety of price lists and link them tocustomers or suppliers. Quickly and easily createdynamic links between price lists, which are updatedautomatically whenever the primary price listchanges.

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“Seamless integration of front-office software with our inventory managementsoftware enabled us to increase our inside sales productivity by 15%.”Maik Rehfeldt, CEO, HANSAmed Limited

Figure 10: Drill-Down Functionality with the Pick and Pack Manager

SERVICE CALL MANAGEMENT

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SAP Business One delivers CRM functionality as partof the application, ensuring full control of customeracquisition, retention, loyalty, and profitability for yourbusiness. Tightly integrated functions acrossmarketing, sales, and service provide end-to-endvisibility for the complete life cycle.

Service call functions provide support for serviceoperations, service contract management, serviceplanning, tracking of customer interaction activities,customer support, and management of salesopportunities.

SAP Business One Service CallManagement Features

Service ContractsCreate a regular support or warranty contract for itemsor services sold to a customer. The contract maintainsthe start and end dates as well as specific contractterms that could include guaranteed response orresolution times.

Customer Equipment CardsMaintain detailed information about an item sold to acustomer, such as a manufacturer’s serial number,replacement serial number, and service call history.Cards also list service contracts assigned to thespecific item.

Customer Equipment ReportView all equipment and corresponding serial numberssold to a customer or range of customers.

Service CallsReview information about all service calls thatwere created, resolved, or closed on a specifieddate or within a range of dates. You can restrictthe report to see service calls for a specificqueue, technician, problem type, priority, item, orcall status. You can choose whether to include aview of overdue calls.

Service Calls in the QueueTrack and maintain service calls by reviewing thecall history related to a particular event. You canmonitor the status of a call and assign it toindividual technicians or maintain them in a teamqueue.

Response Time by Assignee Follow the communication between a customerand the service department and track the timeneeded to properly respond to a single servicecall.

Service MonitoringMonitor open calls and past-due calls with a dynamic graphical report.An audible alarm sounds when the target number of open or overduecalls exceeds the set limit.

Call Entry Tracking and ManagementSearch for customers by item or serial number as service calls are received. Using customizable drop-down lists, you can track various types of problems or calls as well as trace the call back to its origin.

Figure 11: Search for Service Calls

Figure 12: Graphical Service Report

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SAP Business One integrates with MicrosoftOutlook, enabling you to exchange and share data tokeep all parties up-to-date about accountdevelopments and business opportunities.

SAP Business One Microsoft OfficeIntegration Features

Data SynchronizationSynchronize calendar appointments, contacts, andtasks between SAP Business One and MicrosoftOutlook. This function allows you to scheduleautomatic synchronization runs and resolve anyoutstanding conflicts that may occur across the twoapplications. You can create snapshots of SAPBusiness One information and link those to contactsin Microsoft Outlook.

QuotationsYou can import quotations from SAP Business Oneinto Microsoft Outlook and then display, edit, andsend them as e-mails. You can also create newquotations in Microsoft Outlook and save them inSAP Business One.

E-Mail IntegrationYou can perform the following functions throughMicrosoft Outlook integration: ■ Save a Microsoft Outlook e-mail as an activity in

SAP Business One ■ Save the original e-mail text and the original file

attachments as an add-on to an activity in SAPBusiness One

■ Make follow-up and reminder settings for anactivity

“With SAP Business One we can produce our accounts very quickly, very soonafter month end. We also have limited the amount of manual input in generatinginformation and its links to Microsoft products, such as Excel, allows us to churnout reports very rapidly and quickly.”Paul Rakkar, Group Financial Controller, Time Out Ltd

MICROSOFT OFFICE INTEGRATION

Connection to Microsoft Word andMicrosoft Excel Microsoft Outlook integration allows you to connectto SAP Business One from Microsoft Word and savea Microsoft Word document as an activity in SAPBusiness One. The same function is available forMicrosoft Excel. You can save workbooks asactivities associated with a business partner orcontact person in SAP Business One.

Figure 13: Snapshot of Trading Activities in Excel Format

You can set up immediate notifications and automaticresponses to important business events throughuser-programmable, workflow-based alerts. Youdesignate the events you want to track and defineranges for acceptable tolerances and limitsconnected to these events.

When indicators fall out of the predetermined rangeset for the event, you receive a notification to whichyou can respond. Any breach of business policygenerates an immediate notification to the managerand initiates a workflow process to manage the event.

SAP Business One Alerts and ApprovalsFeatures

Proactive Management by ExceptionBe alerted automatically to important business eventsso you don’t have to manually monitor activities.Alerts enable you to perform the following activities:

■ Notify employees of a discrepancy or an event theyare monitoring within the organization

■ Provide internal (online) information associated witheach employee’s role in the company. Each time athreshold is crossed, an alert could be triggered inreal time to the user that requested suchnotification.

ALERTS AND APPROVALS

18

■ Drill down to gain instant visibility on informationdetailing the alert’s characteristics, which canhelp you make informed decisions regardingfuture actions associated with the event

■ Inform managers about particular businessevents and trigger workflow processes

■ Respond instantly to alerts generated as part ofworkflow processes, approval procedures, andautomatically initiated actions

Figure 14: Immediate Response to Alerts

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SAP Business One gives you powerful tools to tailorforms, queries, and reports to meet specific businessrequirements without the need for specialized tech-nical training. You can configure settings to defineexchange rates, set authorization parameters, andcreate import and export functions for internal mail, e-mail, and data.

SAP Business One Configuration FeaturesSAP Business One offers the following extensiveconfiguration functionality:■ Company selection: Various basic settings■ Initialization and general preferences: Company

data and general settings■ User definitions: Chart of accounts, tax codes,

sales employees, territories, projects, addressformats, payment terms, suppliers, customers,items and commission groups, warehouses,service contract templates and queues, banks,payment methods, and shipping methods

■ Authorizations: Controlled information access (full,read only, or no access); access granted based onteam, department, or branch

■ Definition of exchange rates: The basis for allreports and recorded data

■ Utilities: Data backup, automated processes, anddata import/export

■ Recovery: Data administration and retrieval■ Alert functions: Personal profile definition for

warning messages■ Send message: Internal user, customer, and

supplier■ Opening balances: For general ledger account and

business partner■ Master data record for the entire application■ Business partner files containing the master data

record of a customer or supplier■ Bills of material: Product trees representing the

header and covering the individual materialsassigned

“I would say 99.9% of the work is just turning it on and adapting the existing functionality. Wereally didn’t modify the package – SAP Business One pretty much did exactly what we needed itto do.”Carney Vensel, Director of International IT, LORD Corporation

Create User-Defined Fields

You can add an unlimited

number of user-defined

fields to most forms in the

application at the header or

document level or at the

row or detail level. You can

select the type of field or

the length of the field. This

function is controlled with

authorization codes; with

the proper authorization you

can add or change user-

defined fields in just

minutes.

USER-DEFINED PERSONALIZATION AND CONFIGURATION

■ Sales or purchasing document: Documents for theheader line and document lines containing theindividual items that are assigned

■ Journal entries by title or description

Addressing Changing Business NeedsSAP Business One can be adapted in the followingways to meet your changing business requirementswithout creating a heavy, ongoing IT burden:■ Save preferences for forms, queries, and reports,

allowing embedded process models to directlymirror actual day-to-day business activities

■ Integrate other applications, thereby leveragingyour technology investment

■ Control transactions and workflows through alertfunctionality

■ Implement changes to SAP Business Oneimmediately so you can quickly adapt theapplication to variations and alterations

■ Integrate modifications into new versions of theapplication with minimal effort, eliminating coststypically associated with upgrades

User-Defined FieldsDefine your own fields inside data object windows foritems like business partners, orders, and inventoryspecifications. You can select user-defined fields forvarious types of information, such as texts,addresses, phone numbers, URLs, file attachments,images, and drop-down lists. These fieldsautomatically follow your database when an upgradeis performed.

Formatted SearchesRecord values for each field in the application,including user-defined fields, from a predefinedsearch process. You can use formatted searches inthe following situations:■ Automatic entry of values in fields based on one of

the following– Use of different objects in the application– Predefined lists– Predefined queries (user defined)

■ Definition of dependencies between applicationfields

■ Display of fields that are used only for queries,such as user signature, creation date, and balanceof open checks (for a business partner)

Figure 15: User-Defined Fields

You can create reports and initiate corrective actionsimmediately. The reporting function includesaccounting reports, inventory reports, financialreports, and reports to aid in decision making.

Not only can you export any report to Microsoft Excelfollowing report generation, but data extraction is alsoeffortless thanks to simple data navigation. You canexecute internal and external reconciliation withexception reporting, which is useful when closing thebooks and preparing reports.

SAP Business One Reporting FeaturesSAP Business One is the only application that usesDrag&Relate to provide you with end-to-end visibilityof your business operations. This feature is alsouseful in helping you instantly understand keyrelationships and transactions within the business.

A query generator features user-intuitive functionalityfor creating database inquiries and defining reports.You can use the data from any field to create a reportat either the detailed or summary level. Once a queryis defined, you can save it in the query library forfuture use. If needed, you can use a report editor torefine and change any existing queries.

The query wizard is similar to the query generator, butin this case you are guided step by step through theprocess of generating queries. This tool is helpful ifyou want to build queries but are unfamiliar with SQLsyntax.

Predefined ReportsSAP Business One provides a large number ofpredefined reports for each functional area. You cangenerate reports for a specific functional area in yourbusiness and customize the output to suit yourneeds. You can also print, e-mail, or export any reportto Microsoft Excel.

REPORTING

20

Accounting■ Aging reports■ Company reports■ Comparative reports ■ Budget reports

Sales Opportunities■ Opportunities■ Stage analysis■ Opportunities pipeline ■ Opportunity forecast and forecast over time■ Won and lost opportunities ■ My open and closed opportunities■ Lead distribution over time

Sales and Purchasing■ Open items list ■ Sales analysis ■ Purchase analysis

Business Partners■ Activities overview ■ Inactive customers■ Collection history

Production■ Open work order■ Bill of materials

Service■ Service calls■ Service calls by queue ■ Response time by assignee ■ Average closure time■ Service contracts■ Customer equipment report ■ Service monitor ■ My service calls ■ My open service calls■ My overdue service calls

Inventory■ Item list■ Last prices■ Inactive items■ Inventory posting list by item■ Inventory status■ Inventory in warehouse■ Inventory valuation■ Serial number transaction ■ Batch (lot) number transaction

Figure 16: Predefined Reports for Each Functional Area

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“It’s fast and it’s easy to navigate from top-level financial statements down to details likeindividual invoices and purchase orders. The amount of information we can quickly and easilyretrieve is incredible. It’s a very impressive system.”Lou Giovannone, Group Controller, Fagerdala USA Inc.

Many small and midsize businesses struggle with the complexities of generating accurate and timelyfinancial reports from company data. The XL Reportertool in SAP Business One enables you to get com-prehensive and accurate insight into the financialstatus of your company. Because XL Reporter isseamlessly integrated in SAP Business One, itreports on live data drawn from a variety of sourcesincluding general ledger, receivables, payables, sales,purchasing, inventory, and any user-defined fields thatyou created.

SAP Business One XL Reporter ToolFeaturesYou can perform the following activities with the XLReporter tool.

Generate Accurate and Timely ReportsYou can generate standard and ad hoc reports, drilldown into data, and analyze the information. The toolhas everything your business needs to create andexecute reports in an easy-to-use graphicalenvironment – with point-and-click and drag-and-droputilities that enhance your control over reporting andbudgeting activities.

Compose Standard and Ad Hoc ReportsA definition wizard makes report creation effortlessfor virtually anyone. You can create custom queries ofSAP Business One data with just a few mouse clicks.Once the report has been generated, you can drilldown on any piece of data to see underlyingtransactions. In addition, you can view and refreshdata while creating queries.

Quickly Access Profit/Loss DetailsGet a summary of actual and forecasted operating profit by period to help you easily uncovertrends.

EXCEL-BASED REPORTING (XL REPORTER)

Create Total Company DashboardsInstantly view and graph critical company performance metrics such as sales, inventorymovement, and top-performing customers. You can view performance on any chart and clickon any cell to drill down to data that will help you choose appropriate actions associated withthe metric. In addition, you can quickly assess your financial performance and future outlook.

Speed Adoption and Limit the LearningCurveQuickly learn how to use the XL Reporter tool via anintuitive and familiar user interface that accessesMicrosoft Excel and provides a metadata layer thatlimits exposure to technical tables and fieldstructures. Even novices can create reports with drill-down functions in seconds using the tool’s drag-and-drop utility. From simple transaction detail reports toadvanced financial statements and dashboards, youcan easily generate meaningful reports.

Organize Your ReportsManage and organize report definitions, executedreports, and report books. You can view and executereports within the main menu of SAP Business One,which simplifies report execution. For reportdistribution, you can bundle and e-mail reports usinga scheduler.

Design Custom ReportsExtend your ability to compose reports with advancedreport design options. You work with standardMicrosoft Excel functions and interfaces that facilitatereport design. It’s simple to create customparameters, formulas, and layouts from scratch.

Simplify Report GenerationYou can access company data and generate theappropriate reports, from ad hoc reports to detailedfinancial statements, whenever needed.

Figure 17: Company Dashboards

ServerThe SAP® Business OneSingle-Server API Layers

SAP® Business One is equipped with anapplication programming interface (API) that isbased on component object model (COM)technology. You can use this API to enhancethe functional scope of the application or adapt itto meet your specific requirements. Developerscan access the COM objects using programminglanguages such as Visual Basic, C/C++,and Java.

Two different APIs are supported: one for thedata interface and one for the user interface.

Data Interface APIUsing the data interface API, developers canextend SAP Business One by adding windows,changing existing windows, and modifying thebehavior of the application to fit unique businessrequirements.

User Interface APIThe user interface API supplies objects andprocedures for accessing input fields, checkboxes, internal system events, and much more.

The objects and procedures supplied by theuser interface include the following:• Application: Establishes the connection to

SAP Business One• Form: Represents a window within SAP

Business One• Item: Enables the processing of dialog

boxes and alters their contents, as well as their position, size, or visibility

• Check box: Processes check boxes• Matrix: Stands for a table in a window• ItemEvent: Processes events• MenuItem: Activates individual menu items• MenuEvent: Influences an event process

Data Transfer WorkbenchThe data transfer workbench tool migratesmaster and transaction data from legacysystems into SAP Business One. Predefineddata file templates simplify the preparation ofdata for import.

Microsoft Outlook IntegrationSAP Business One is fully integrated withMicrosoft Outlook, enabling seamlesscommunication that can span your organizationand business functions. Departments canshare contacts, appointments, and tasks.

Integration with mySAP™ Business SuiteSAP Business One is seamlessly integrated withmySAP™ Business Suite applications, and becauseit has an open architecture, it can be easilyintegrated with applications from independentsoftware vendors. This open architecture allowsyou to realize all the extensive benefits of SAPsoftware.

Migration to mySAP Business SuiteSAP offers a migration path from SAP BusinessOne to the mySAP Business Suite family ofbusiness applications so small subsidiaries caninterface with parent companies. It can alsosupport dramatic growth — up to thousands ofemployees.

The SAP NetWeaver® PlatformThe SAP NetWeaver platform helps youobtain more business value from your existingIT investments and deploy an enterprise service-oriented architecture.

Web browserInternet

integrationDashboard analytics

and reporting

SAP partnerWeb server

function

(Praxis)

Channel anddevice integration

Seamless integrationof third-party or SAPpartner functionality

mySAPBusiness SuiteWorkstation

Data interface API

Third-partysoftware

Workstation

SAP BusinessOne client

GUI API

Third-partysoftware

Microsoft Office

Operating System Microsoft Windows 2000 Server or Advanced ServerMicrosoft Windows 2003 ServerStandard/Enterprise 32 Bit

CPU Microsoft SQL Server – 1x Intel Pentium III

Sybase ASE –1x Intel Pentium IVIBM DB2 Edition –1x Intel Pentium IV

RAM Microsoft SQL Server – 512 MBSybase ASE – 1 GBIBM DB2 Edition – 1 GB

Hard Disk Free Space Microsoft SQL Server – system partition 0.5 GB/data partition 2 GBSybase ASE – system partition 0.5 GB/data partition 2 GB + additional 1 GB for each companyIBM DB2 Express Edition – system partition0.5 GB/data partition 2 GB

CD- ROM Drive 24x or higher

Display 640 x 480 with 256 colors or higher

Database Microsoft SQL Server 2000 SP3Sybase Adaptive Server EnterpriseSmall Business Edition Version 12.5.2 GAIBM DB2 Edition Version 8.1 FP5

Software Microsoft IE 6.0 SP1Microsoft Data Access Components (MDAC)2.6 / 2.8 for Windows 2003 Server

For IBM DB2Microsoft .NET SDK – Windows 2000Microsoft Visual C++ .NET – Windows 2003

Operating System Microsoft Windows 2000 ProfessionalMicrosoft Windows XP Professional

CPU 1x Intel Pentium

RAM 256 MB

500 MB

CD-ROM 24x or higher

Display 800 x 600 with 24-bit color or higher

Database Microsoft IE 6.0 SP1Microsoft Data Access Components 2.6(MDAC) or higher

Business configuration setsBusiness configuration setssimplify the customizationprocess. They make partnersolutions easier to create andmaintain. You can reuse settingsfor a certain function or anentire business process.

MS SQLDB2 ExpressSybase ASE

RDBMS

External systems

Any otherexternal system

Any otherbusiness application

Oracle

LegacyWorkstationE-mail Backup

Security

Microsoft SQL Server DB2 Express Sybase ASE

User configurationmetadata

Transactionmanagement

Data accessoptimization

RefIntegrity

Workflow Eventmgmt

Business logic

Hard Disk Free Space

22

The SAP Business One application resides on asingle server that integrates seamlessly with thestandard Microsoft Windows platform.

The streamlined SAP Business One architecturesupports the following databases:■ Microsoft SQL Server■ IBM DB2 Express Edition

Single-Server ArchitectureServer architecture includes security, backup, andnetwork access protocols. Access is granted viaa wide area network terminal service or dial-upnetwork connectivity.

The SAP Business One environment usesstandard database backup procedures, eliminatingthe need for saving and transferring the databasefrom one machine to another while still providingimmediate access to critical business information.

THE SAP BUSINESS ONE ARCHITECTURE

Figure 18: Architecture for IT Managers

User Interface API

With the user interface API, developers can modify SAP Business One by creating new windows, redesigning existingwindows, and adding menus or dialog boxes. Modifications can be as simple as hiding or disabling a field or as complex asadding an entirely new custom module to SAP Business One.

The API does the following:■ Allows you to create custom functionality within a single, integrated user interface■ Enables changes to business logic, as well as simple cosmetic modifications■ Enables developers to add new windows, menus, buttons, fields, and so on■ Provides programmatic notification of application events

Workstation

Third-partyapplication

Microsoft Office

Datatransfer

workbench

Third-partyapplication

SAP Business

One

SAP Business

OneWeb store Corporate

portal POSsystem

User(Experiences a unified look and feel)

Workstation Web server Server

Common business logic

.NETCOM XML

SAP Business One serverSAP Business One client

SAP Business One Client User interface behavior/functionality

• Set or retrieve values from theuser interface

• Add custom business logic

• Dynamically hide, show, disable,or enable menu items

• Display notifications andmessage boxes

Server(API and user interface)

DB

User interface A

PI

WYSIWYGscreen designer toolset

Platforms and System RequirementsSAP Business One runs on Microsoft Windows2000. SAP strongly recommends that you installthe latest support packages for the operatingsystem.

The Java ConnectorThe Java connector (Java wrapper)provides developers with all thepower and flexibility of the datainterface API for use in a Javadevelopment environment.

3 4

1 2Data Interface API

The data interface API is used to build real-time links between SAP® Business One and third-party applications. By providing a programmatic interface toSAP Business One through a set of fully functional business objects, the data interface API gives you the power to connect applications and automateprocesses. Examples include custom point-of-sale (POS) system integration, HR service integration, and synchronization with mobile devices.

The data interface API provides the following:■ Objects and methods to read, write, and update business objects directly■ Full object orientation, providing a powerful interface that requires minimal training■ Full access to master records, transactional data, system configuration, and user-defined data ■ Backward compatibility for a smooth upgrade process

23

SAP Business One Software Development Kit is atoolbox that contains programming interfaces, samplecode, documentation, and simple utilities. The kitallows programmers to easily interface externalapplications with SAP Business One or add customfunctionality.

SAP Business One consists of a graphical userinterface and a separate business object layer. TheSAP Business One SDK provides full access to boththe user interface layer and the business object layer.

SAP Business One SDK FeaturesThe software development kit offers the followingfeatures:■ Provides programmatic access to SAP Business

One business logic through an object-oriented layer■ Enables SAP partners and customers to extend

and enhance the functionality of SAP BusinessOne to fit their unique needs

■ Supports a wide range of programming languagesand tools, enabling developers to use familiartechnologies and applications

■ Provides strong backward compatibility, so thatlittle or no rework is required during upgrades to anew version of SAP Business One

SOFTWARE DEVELOPMENT KIT

SAP Business One SDK ComponentsThe following key components are part of thesoftware development kit:■ Application programming interface (API) for the

data interface: For integrating external applicationswith SAP Business One

■ API for the user interface: For extending andcustomizing the SAP Business One clientapplications

■ Screen designer: Drag-and-drop interface fordesigning custom windows for SAP Business One

■ Java connector: Interfacing external applicationswith SAP Business One using the Javaprogramming language

■ Complete documentation■ Sample applications

Figure 19: Software Development Kit

www.sap.com/contactsap

50 082 195 (06/11) Printed in USA.© 2006 by SAP AG. All rights reserved. SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver, and other SAP products andservices mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in severalother countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Datacontained in this document serves informational purposes only. National product specifications may vary.

These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies(“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are setforth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed asconstituting an additional warranty.

SAP Business One is an affordable, integratedbusiness management application designedspecifically for small and midsize businesses.Available today in more than 20 languages and morethan 40 countries, it is delivered by a worldwidenetwork of qualified business partners that leverageSAP’s global knowledge to provide local service andsupport. For information on how the power andsimplicity of SAP Business One can help yourbusiness, visit www.sap.com/smb/businessone.

LEARN MORE

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