The car service market in India is growing rapidly.Make the most of it with TVS Automobile Solutions Pvt. Ltd. India’s leading chain of multi-brand car workshops
Formed in 2011, as a subsidiary of TVS & Sons, TASPL is uniquely positioned to grow from strength to strength in the automobile industry, leveraging on the synergy between its lines of business. TVS Automobile Solutions Private Limited (TASPL), a part of the $7.2 billion TVS Group, is one of India’s largest players in independent automobile aftermarket business. It aims at providing an innovative, technology based global service & parts delivery model to help manufacturers connect with customers, garages and retailers directly.
Consolidation, scale and phygital solutions will drive the next phase of growth for the company as well as the industry. TVS Automobile Solutions Ltd (TVSASL) is geared up for an aggressive expansion with a goal of opening ‘one franchisee a day with a digital ecosystem flavour’ during the next fiscal as the leading automobile aftermarket player gears up for emerging growth curve post acquisition of Mahindra First Choice Services Ltd (MFCSL).
About Us
Mahindra First Choice Services
MFCS is an one-stop-shop for service and maintenance needs of any brand of car. Our promise is to provide quality, professional and trustworthy services to end woes of car owners in the country.
The recent integration of Mahindra First Choice Services Limited and TVS Automobile Solutions Pvt. Ltd., (TVS ASPL), has combined the strengths to organize the highly fragmented automobile aftermarket services space in India, thereby providing superior value to customers, channel partners and stakeholders. It has expanded the network horizon with over 450+ workshops present in 350+ towns & 25+ states.
Marching towards their mission the orgnization is aggressively making inroads in Indian car service market, which has historically been shared by OEM dealers and Independent Garages. The company aims to establish country wide network.
24 hr
BESTSERVICES
Regular Service – Catering to the needs of regular servicing to keep cars running smoothly at all times.
Wheel Care – Regular wear and tear of wheels are a natural phenomenon on Indian roads, wheel care ensures the treads are in normal condition with sufficient grip levels.
Denting & Painting – The ever increasing traffic on Indian roads is leading to knocks and scratches on cars. This service ensures customer’s vehicle looks as good as new.
Car Grooming – This service uses a technical approach to maintain the best looks of a car for an extended period of time.
Brake Repair – Precise brake maintenance is critical to a customer’s as well as his vehicle’s safety and this service ensures that brakes work swiftly and efficiently on all surfaces.
Engine – No matter what make a customer’s car is, all workshops operate to achieve the most opportune reading of every car available in the Indian market.
Clutch & Transmission – Care for the clutch and transmission is the key to smooth functioning of any car, and this quality service guarantees a hassle-free drive for all customers.
Steering & Suspension – This service, using the most advanced technology and updated skill sets of the staff, guarantees a car the right steering balance and effective suspension.
Help First – This package provides assistance to the customers in case of the emergencies like towing of the vehicle in case of breakdown, Onsite minor repair & replacement of keys etc.
Save First – This is an annual maintenance package which takes care of customer’s car maintenance needs for the year . It keeps the car in best condition and brings huge savings as well for the customer.
To provide car care services to keep the cars fit & healthy
and customers happy & smiling.MFCS MISSION
Perfect Opportunity for Organized Multi-brand Car Servicing Chain in India
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2002 2006
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2010 2014
Cars Addition Cars Phasing Out
2002 2007 2012 2017 2022 2027 2032
IG MBO OEA
Rapid growth in Car Population
Currently 25 lakhs cars are added to the car parc every yearwhereas cars getting phased out are just 1/5th of that volume.
MBO growing fastest
Service Demand - No. of Repair OrdersThe fast growing service demand is estimated to be met by:
A. Increase in Service Capacity of OEA (OEM Authorized Workshops)B. Increase in numbers of Independent Garages & their capacityC. Fast emergence of Chain/s Multi-brand Organized Workshops
Growth of Car Service Industry
Customers looking for alternate options
Customers' looking for better experience when it comes to car maintenance
Customers' expectations of quality of service not met by OEMs and Independent garages
Diversified Risk & Multiplied Customers Industry
Being in multi-brand car servicing business means less risk
Access to more number of customers owning multiple brands of cars
Rapidly growing car servicing industry in india
With ever increasing number of cars on the road, a right opportunity to enter car servicing business
Mahindra First Choice Services franchise program is a perfect opportunity for a profitable business.
No clear differentiator to attract
customers
Lack of customer trust in case of
no brand
Limited channels of business
development
Unavailability of spare parts due to
unreliable local supplies
Difficulty in procuring parts in
stipulated time
Stuck with high inventory of spares
and locked working capital
Lack of comprehensive warranty
on spares
Lack of proper spares support
Lack of right technical skills
Lack of proper training facilities
Lack of access to technical
knowhow of different car makes
and models
Problem of attrition
Difficulty in acquiring & retaining
customers
Challenges Faced by Any Independent
Multi-brand Workshop
Ensuring Quality Service and On Time Delivery to Our Customers
Source 1
Franchise
Franchise
Franchise Franchise
Franchise
Source 2 Source 3 Source 4
MFCS Warehaouse
Very low Inventory
at workshops
Daily suppliesto workshops
from warehouse
Warranty onSpares
Attractivemargins
HASSLE FREE AND RELIABLE SUPPLY OF QUALITY SPARES FROM MFCS WAREHOUSES
Tech SupportHelpline to provide assistanceon complexissues
DedicatedTechnical Training
Centers
Online Trainingcourses underYellow SpannerAcademy
On the Job ProcessTraining andHandholding
Refresher programsand Nominationbased training
FOCUS ON CAPABILITY BUILDING -TECHNICAL AND NON-TECHNICAL STAFF
MFCS Support to its Partners& The MFCS Advantage
Train
ing F
acilit
ies
& P
rogra
ms
Technic
al Know
How
Tech
Suppor
t Hel
pline
to p
rovid
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istance
on
com
plex i
ssues
On the
Job S
upport
Dedic
ated Te
chnic
al Tra
inin
g Cen
ter
Online
Train
ing
Cours
es
On Job Tr
ainin
g, P
roce
ss Tr
ainin
g
No nee
d to st
ock a
ll sp
ares i
nvento
ry
Daily su
pply to
Fra
nchise
Wor
kshop
s
Spares
Supply fr
om
MFCS W
arehouse
Brand A
ssura
nce
Assoc
iatio
n with
a re
liable
and p
rove
n auto
mot
ive
brand
Ethic
al gov
ernance
cou
pled w
ith vi
sion fo
r the
busines
s
Robust IT
Syste
m
SAP base
d stro
ng POS a
nd Invo
icin
g Sys
tem
SAP base
d stro
ng Spare
s Manage
men
t Sys
tem
CRM su
pport a
nd Cust
omer
App
Standard
Opera
ting
Proce
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To e
nsure
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inate
chance
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rror o
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age in
the
syst
em
Custom
er C
entri
c Pro
cess
es
Technical Training Centers
Various Training Programmes
ALLIED COURSE
ADVANCED COURSE
DIAGNOSTIC FS & FI COURSE
AC & ELECTRICAL COURSE
WM COURSE
SA RADIANCE COURSE
ENGINE
CLUTCH/TRANSMISSION/AXLE
WHEELS/SUSPENSION/STEERING/BRAKES
MODERN TECHNOLOGY TPMS/CRUISE CONTROL/ABS/ACTIVE PASSIVE SAFETY/ SECURITY SYSTEM/ SMART POWER WINDOW
INSPECTION PROCESS
Chennai
Training Sessions
THE RIGHT PARTNER
The Investment Details Come, Join the Leader
Fixed annual fee depending on city category (A, B or C)
One time start-up & infrastructure expense- ` 60 lakhs to ` 1.25 cr* *(Assuming Greenfield project)
Sustainable higher financial returns through attractive margins on spares, IT enabled business management, negligible dead stock of spares`
Aligns with the mission & the
core values of myTVS
Passionate about
the business
Embraces IT and its usage
in business
Well versed with the city's local trends, culture and customer expectations
*Greenfield project means an investor needs to build a service station from scratch on an already available land
Map not upto the scale Map only for representation purpose
Our Locations
myTVS FOOTPRINT PAN INDIA
2018 2021
Mahindra First Choice Services Ltd. (Subsidiary of TVS Automobile Solutions Pvt. Ltd.)Hi Tech Plaza, Mahindra First Choice Services, 3rd Floor, Mahakali caves Rd, Andheri (E), Mumbai - 400093Email: [email protected] | Toll Free Number: 1800-22-4008 | www.mahindrafirstchoiceservices.com | www.mytvs.in