The Center for Business & Industry Training Guide

The Center for Business & Industry

Training GuideFall 2009

Your Training Resourcefor Personal, Professional, and

Technical Developmentvisit us online at www.vhcc.edu/cbi

Climb the ladder of success

with training from CBI

Introduction toSocial Media

1/2 DayComputer Workshops

What’s New?

Welcome!

STAFFMelinda Leland Dean | [email protected] Duffield Workforce Development Coordinator | [email protected] Brooks Operations Assistant | [email protected] Nikelle King Media Specialist | [email protected] Thomas Office Manager | [email protected]

We at the Center for Business & Industry welcome you to our organization and look forward to your participation in our programs and classes. We will be pleased to assist you in the registration process and respond to any questions you may have.

Visit us Monday-Friday 8:30-5PM100 VHCC Drive Abingdon, VA 24210

| Call 276.739.2430 | E-mail [email protected] | Fax 276.739.2590www.vhcc.edu/cbi

Small Business Development Center The Small Business Development Center (SBDC) provides one-on-one counseling, business education opportunities and resources to help small business owners or managers improve their business.

The sole objective is to help Southwest Virginia’s businesses prosper and increase job opportunities.

Come visit the SBDC at Virginia Highlands Community College!

Jim TilleyDirector, Small Business Development Center276.739.2474Sue WagnerClient Service Specialist276.739.2474

www.vhcc.edu/sbdc

Manufacturing Technology Center (MTC)The Manufacturing Technology Center (MTC) is a not-for-profit organization partially funded by federal and state resources. Our primary mission is to assist the industries of southwest Virginia to become more competitive. All MTC Project Managers have an average of over 20 years of hands-on experience in a wide range of industries. All are certified Lean Manufacturing facilitators through the National Institute of Standards and Technology Manufacturing Extension Partnership (NIST-MEP). Project Managers of the MTC provide:

• Lean Manufacturing Implementation Assistance

• Transactional Process Assistance • Quality Systems Implementation

and Assistance • Six Sigma Assistance • CAD Services and Assistance • Healthcare Process Improvement • Environmental Compliance/

Regulatory Assistance

100 East Main Street Wytheville, VA 24382276.223.4799 | Fax: 276.223.4850

www.mtcofva.org

Pre-Register Today! Call us at 276.739.2430 | Email [email protected] | www.vhcc.edu/cbi 3

What’s Inside

Credit Classes ............4

Esthetics ...................... 4

Nurse Aide ................... 5

Real Estate ................... 5

Basic Pharmacy ........... 4

Industrial Safe ............ 5

Non Credit .................6

Computer .................... 6

Safety .......................... 8

Human Resources ........ 10

Ed2Go - Online ............ 11

Leadership .................... 12

SAT Prep ....................... 13

FAQs ............................14

Registration Form ....15

Join Us for the 2009 Manufacturer’s Appreciation Conference

Beth Duffield, Workforce Development Coordinator and Melinda Leland, Dean of the Center for Business and Industry (left) presents Bristol Compressors John Wadsworth, Randy Jacoby, Rich Lozyniak, Rick Nunley the 2008 Training Partner of the Year Award.

Celebrate Virginia Manufacturing Week by joining us for a free luncheon hosted by the Center for Business and Industry.

Wednesday, October 1, 2009, 12 - 2 p.m. at the Southwest Virginia Higher Education Center

For more information visitwww.vhcc.edu/cbi or call (276)739-2548


Cred

it Classes | Fall 2009

American Sign Language I ASL 101-71Introduces the fundamentals of American Sign Language (ASL) used by the Deaf Community, including basic vocabulary, syntax, fingerspelling, and grammatical non-manual signals. Focuses on communicative competence. Develops gestural skills as a foundation for ASL enhancement. Introduces cultural knowledge and increases understanding of the deaf community. Kim Owens • 3 credits • [29512] • Mondays, August 24 - December 7, 6PM-8:45PM • ISC 105

Basic Pharmacy I HLT 261-71You will be introduced to the basics of pharmacy technology and be prepared to successfully pass the Pharmacy Technician Certificate Board (PTCB) National Exam. You will review the basic concepts required to work as a pharmacy technician which include math concepts, drug classifications, and applicable laws needed to work as a pharmacy technician in Virginia. This course has been approved by the Board of Pharmacy and meets the requirements set forth by the Virginia Board of Pharmacy Regulations (18VAC110-20-102 Criteria for approval of training programs). TBA • 3 credit • [30402] • Tuesdays, August 25-December 8, 6PM-9:15PM • LRC 728

Building Customer BUS 195-50RelationshipsYou will explore many different methods and ideas about how to serve customers and the job of a salesperson. Consists of open discussion and study of sales techniques and ways to solve customer service problems. Randall Roberts • 3 credits • [29834] • Offered online via Blackboard. Mandatory meeting on Monday, August 24, at 8PM in LRC 727. Class ends December 8.

Cardiopulmonary HLT-105Resuscitation (CPR)You will be trained in American Heart Association (AHA) mouth-to-mouth artificial ventilation, CPR, choking, life-threatening emergencies, and sudden illness for adults, children and infants. With successful completion of the assessments, you will receive certification from AHA in BLS for Health Care Providers (CPR and AED)• 1 credit • Saturdays, 8:30AM-4:30PM • ISC 143[29554]-HLT 105-71 • Michelle Mabe • August 29 & September 5 [29556]-HLT 105-72 • Jim Cook • September 12 & 19[29814]-HLT 105-73 • Michelle Mabe • October 17 & 24[29814]-HLT 105-74 • Jim Cook • November 7 & 14

First Aid and Safety HLT 106-71American Red Cross (ARC) You will learn standard First Aid and CPR for adults, children and infants, workplace ergonomics, slips trips and falls, back injury prevention, workplace violence prevention, and managing stress. With successful completion of the assessments, you will receive certification from ARC in CPR/AED for adult and child, CPR for infant, and First Aid. Cam Mumpower • 2 credits • [29558] • Saturdays, October 10-31, 8:30AM-4:30PM • ISC 143

Fire Prevention FST 115-71Provides fundamental information regarding the history and philosophy of fire prevention, organization and operation of a fire prevention bureau, use of fire codes, identification and correction of fire hazards, and the relationships of fire prevention with built-in fire protection systems, fire investigation, and fire and life-safety education. J Fletcher • 3 credits • [30410] • Tuesdays, August 25-December 8, 6:30PM-9:00PM • Abingdon Fire Department

Human Relations & BUS 117-50 Leadership Development You will learn interpersonal relations in hierarchical structures and examine the dynamics of teamwork, motivation, handling change and conflict, and how to achieve positive results through others. Randall Roberts • 3 credits • [30020] • Offered online via Blackboard. Mandatory meeting on Monday, August 24, at 7PM in LRC 727. Class ends December 18.

Esthetics Technology See college catalog for Career Studies Certificate

Esthetics Concepts I COS 195-71You will learn the concepts of esthetics including anatomy, physiology, hygiene, sterilization, first aid, chemistry, basic dermatology, and professional ethics. Julie Starr • 3 credits • [30024] • Mondays, Tuesdays, Wednesdays & Thursdays 5:30PM-6:30PM & selected Saturdays 9AM-10AM, August 24 - December 7. • ISC 138/139 • Must take Esthetics Salon I also.

Esthetics Salon I COS 195-72You will learn the techniques of esthetics in a simulated salon setting including client consultation, facials, body treatments, hair removal, makeup applications, and color analysis. Julie Starr • 5 credits • [30026] • Mondays, Tuesdays, Wednesdays & Thursdays 6:30PM-9:30PM & selected Saturdays 10AM-4:30PM, August 24 - December 7. • ISC 138/139 • Must also take Esthetics Concepts I.

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Cred

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Nurse AideHealth Care Technician I HCT 101You will learn basic care skills with emphasis on physical, social, emotional, and spiritual needs of patients. Covers procedures, communications and interpersonal relations; observation, charting and reporting; care planning, safety and infection control; anatomy and physiology, nutrition and patient feeding; ethics, death and dying. Prepares multi-skilled health care workers to care for patients of various ages with special emphasis on geriatric nursing, home health, long and short term care facilities. Toby Cook & Dawn Buchanan • 3 credits • Corequisite HCT 102 also.[29524]-HCT 101-71• Mondays & Tuesdays, August 24-November 10, 6PM-9:30PM • ISC 143[29820]-HCT 101-72 • Wednesday & Thursday, September 17-December 17, 6PM-9:30PM • ISC 143 Health Care Technician II HCT 102You will learn to apply theory through laboratory experience for health care technicians to work in home health, long and short term facilities. Toby Cook & Dawn Buchanan • 3 credits• Corequisite HCT 101 .[29528]-HCT 101-72 • Saturday & Sundays, August 24-November 10, 8AM-4:30PM • NHC[29822] - HCT 102-72 • Saturday & Sundays, September 17-December 17, 6PM-9:30PM • ISC 143

Industrial Safety SAF 127-50Provides basic understanding of safety and health in an industrial situation. Includes hazardous materials, substances, conditions, activities and habits as well as the prescribed methods and equipment needed for the apprentice to protect himself/herself and others. Herb Bird • 2 credits • [76240] • On-line, hybrid course. Mandatory meeting on Tuesday, August 25, at 6PM in LRC 727.

Landscape Painting ART 259-50Provides a comprehensive study of the techniques and approaches to the subject of landscape painting from the historic and current prospective. Janice Miller • 3 credits • [29552] • On-line, hybrid course. Mandatory meeting on Monday, August 24, at 6PM in LRC 728. Students must purchase additional supplies.

Principles of Real Estate REA 100-71Examines practical applications of real estate principles. Includes a study of titles, estates, land descriptions, contracts, legal instruments and concepts, real estate mathematics, financing, agency, appraisal, fair housing, and management of real estate. Prepares you to take the Virginia Salesperson Exam. Michael Bragg & Rick Anderson • 4 credits • [29522] • Tuesdays & Thursdays, August 25-December 8, 6PM-8PM

Principles of Supervision I BUS 111-40You will learn the fundamentals of supervision, including the primary responsibilities of the supervisor. Introduces factors relating to the work of supervisor and subordinates. Covers aspects of leadership, job management, work improvement, training and orientation, performance evaluation, and effective employee/supervisor relationships. Randall Roberts • 3 credits • [30012] • Offered online via Blackboard. Mandatory meeting on Monday, August 24, at 6PM in LRC 727. Class ends December 8.Standard First Aid HLT 195American Red Cross (ARC)You will learn First Aid and Cardiopulmonary Resuscitation (CPR) training for adults. You will also learn to recognize an emergency and learn skills and techniques enabling you to give appropriate care regardless of the type of emergency. With successful completion of the assessments, you will receive certification from ARC in Adult CPR/AED and First Aid. Linda Walton • 1 credit • ISC 143[29560] HLT 195-71 • Saturdays, September 26 & October 3, 8:30AM-4:30PM [29810] HLT 195-72 • Saturdays, November 7 & 14, 8:30AM-4:30PM

Racecar Chassis MTS 295-71Development You will learn the function of all suspension and steering components of a racing chassis, learn how to remove and replace major components, learn how the geometry of the suspension and steering system is manipulated to enhance performance and learn how to determine a base setup using traditional methods and computer software. Scott Anderson • 3 credits • [30028] •Tuesdays, August 25-December 8, 5:30PM-9:30PM • Neff Center

Watercolor I ART 243-50You will learn abstract and representational painting in watercolor with emphasis on design, color, composition, technique and value. Janice Miller • 3 Credits • [29824] • Offered online via Blackboard. Mandatory meeting on Monday, August 24, at 6PM in LRC 728. Students must purchase additional supplies. Class ends December 8.

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Microsoft Word Come learn the basics of the latest version of the most popular word processing program ever. Microsoft Word 2007 is a very powerful word processing program that allows you to create reports, résumés, entire books, newsletters, and even web pages! • Nikelle King • [75806] • Wednesday, September 9, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Microsoft ExcelYou may be a casual user or a business owner relying on Excel to keep your organization thriving. No matter which type of user you are, the techniques you’ll learn in this workshop will make your job easier. You’ll start with the essential skills of spreadsheet creation and progress throughout the day to modifying and formatting the worksheets. You’ll end the day by learning to format large blocks of cells quickly and by mastering Excel’s multiple worksheet feature. • Nikelle King • [75808] • Wednesday, September 16, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Microsoft PowerPointAre you ready to create impressive presentations? Capturing your audience’s attention will never again be a problem with the techniques you’ll learn in this 4 hour workshop. Nikelle King • [75810] • Wednesday, September 23, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Enhance yourProductivity with our

4 hour training series

Microsoft AccessJump into the exciting world of Microsoft Access and find out how much fun building a database can be! Computer trainer and ACCESS expert, Nancy Firebaugh will teach you the basics of using this powerful business tool. You’ll start with the foundation of your database – creating tables, and progress to using queries and forms. Nancy Firebaugh has owned Abingdon Computer Technologies since 1996 and has over 20 years experience in providing consulting and training. Microsoft certified (MOS) in Office products. • [75804] • Wednesday, September 30, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Computer Boot Camp for beginners

We promise, our computers won’t bite! Come join us for a class designed with the new computer user in mind. In this 4 day class, instructor Nikelle King will teach you the basics of how the computer works, show you the basics of Microsoft Word and Microsoft Excel, and help you safely navigate the internet. • Tuesdays and Thursdays, September 8 - October 1 [75813], 10AM-12PM • Course Fee: $99 • LRC 727

Web Two Point What? Using Facebook, Twitter and other Web 2.0 Tools to Market Your Business

Join instructor Nikelle King in the 4 hour workshop on

Tuesday, October 68:30AM-12:30PM

Course fee: $59 Materials included.LRC-727

Facebook, Twitter, Myspace, Flickr, LinkedIn, Digg, Blogger, del.icio.us are not just for teenagers. Find out how these free tools can be used and best suited for your business needs. This workshop is a hands-on computer-equipped workshop covering the fundamentals of social media, Web 2.0, social networking, social media channels, its tools and its popular communities. Social networks, blogging, podcasting, social bookmarking, wikis and photo-sharing are some of the major areas covered.



Think Safety First!CBI and safety instructor, Guy Harman, have teamed up to provide several OSHA courses. Guy Harman is a graduate of Bluefield State College with a degree in Mining Engineering. He is an authorized OSHA and MSHA instructor and the owner of Safety Source, LLC. Mr. Harman has 33 years of experience in mining, construction and general industry. The last 12 years as a safety consultant Hurry! Space is limited. Call us today 276.739.2430!

OSHA Certification (10 hr.) 75772This 10-hour program is intended to provide instruction on a variety of general industry safety and health standard for workers. Those who complete the course will be awarded an OSHA certification card. • Friday, September 18, 7AM-5:30PM • Course fee: $229 • LRC 728

OSHA Certification (20 hr.) 75776This 20-hour program is a follow-up to the 10-hour OSHA course and combined with that course will meet the 30-hour OSHA Certification card requirements. The 10-hour OSHA course is a prerequisite for this course. • Friday & Saturday, October 16 & 17, 7AM-5:30PM • Course fee: $449 • LRC 728

Mechanical Code Review 75677Discusses local, state, and national building codes as they relate to the installation, maintenance, and repair of mechanical systems in residential and commercial buildings. Prepares individuals for the Virginia Tradesman Certification in HVAC. Jim Kroll • Mondays, August 24-November 16, 6PM-9PM • Course fee: $299 • ISC 155 Basic Contractor Overview 75670This 8-hour course is designed to provide a basic overview of the statutes and regulations that govern contractor licensing in Virginia. This course is recognized by the Commonwealth of Virginia, Department of Professional and Occupational Regulation, Board of Contractors. John Griffith • Saturday, October 24, 8AM-5PM • Course fee: $199 • SWVA Higher Ed

EPA Certification Review & Exam 75676Review course for students preparing for the technician certification for refrigerants, required by the Environmental Protection Agency (EPA) under Section 608 of the Clean Air Act. Students need to enroll, pay fees, and pick up study guide at CBI prior to September 19. • Jim Kroll • Saturday, October 3, 8AM-3:30PM • Course Fee: $139 • LRC-728


Making and Saving Money Through Green Technology:

Jobs and Training for Southwest Virginia

2009Southwest Virginia Local Government

Institute

Coming this Fall!

Watch for important emails on registering for these exciting events or check

www.vhcc.edu/cbi for more details.


Join instructor Mary Lee Williams in the SHRM® Essentials of Human Resource Management Certificate Program. SHRM® Essentials is designed to provide the skills you need to confidently face today’s complex HR situations and compliance issues within your organization. Tuesdays, October 27-November 17, 6PM-9PM • Course Fee $395 • ISC 107 • 75831

SHRM® Essentials of Human Resource Management

™

This course is specifically designed to challenge you and provide the skills you need to confidently face today’s complex HR situations. You’ll also get the added benefit of:

• Learning techniques for handling HR challenges-through interactive case studies designed to make you feel comfortable dealing with HR issues.

• Training close to home that saves on travel expenses.

• Receiving a Certificate of Completion from VHCC.

• The opportunity to earn 1.5 continuing education units (CEUs).

ed2go Instructor-Facilitated

Online Courses

Our instructor-facilitated online courses are informative, fun, convenient, and highly interactive. Our instructors are famous for their ability to create warm and supportive communities of learners. It’s no wonder that many long-lasting friendships have formed in our lively discussion areas.

All courses run for six weeks (with a two-week grace period at the end). Courses are project-oriented and include lessons, quizzes, hands-on assignments, discussion areas, supplementary links, and more. You can complete any course entirely from your home or office. Any time of the day or night.

How to Get Started

1. Visit our ed2go site:

www.ed2go.com/cbivhcc

2. Click the Courses link, choose the department and course title you are interested in and select the Enroll Now button. Follow the instructions to enroll and pay for your course. Here you will enter your e-mail and choose a password that will grant you access to the classroom.

3. When your course starts, return to our ed2go site and click the Classroom link. To begin your studies, simply log in with your e-mail and the password you selected during enrollment.

Learn More...• Expert Instructor

• 24-Hour Access

• Online Discussion Areas

• 6 Weeks of Instruction

Start Dates:

A new section of every course in the ed2go catalog will begin on:

August 19September 16October 21November 18

Enroll Now!

Visit www.ed2go.com/cbivhcc today or call (276)739-2430!

Cost:

Courses start as low as $89!

Basic Computer Literacy | Career Certificate Programs | Computer Applications | Graphic Design The Internet | Web Page Design | | Web Graphics & Multimedia | Web & Computer Programming

| Database Management & Programming | PC Troubleshooting, Networking, & Security | Certification Prep | Digital Photography & Digital Video | Languages | Writing & Publishing |

Entertainment Industry | Test Prep | Personal Finance & Wealth Building | | Health Care, Nutrition, & Fitness | Personal Enrichment | Child Care & Parenting | Art, History, Psychology, & Literature | Math, Philosophy, & Science | Accounting | Grant Writing & Nonprofit Management | Start Your

Own Business | Personal Development | Business Administration | Sales & Marketing | Law & Legal Careers | Health Care Continuing Education | and more!

We offer a wide range of highly interactive courses that you can take entirely over the Internet. All of our courses include expert instructors, many of whom are nationally known authors. Our online courses are affordable, fun,

fast, convenient, and geared just for you. Ready to explore our catalog? Visit www.ed2go.com/cbivhcc



The Center for Business & Industry has partnered with DDI to offer award-winning leadership, workforce and customer service training to your organization!

Wednesday, October 14, 20099AM-12PM

LRC 728 [76215]Leadership attributes needed to steer the organizational ship in perilous times differ markedly from those in more normal times, and the risk that the ship’s officers have wobbly sea legs runs from moderate to very high. In today’s turbulent environment, research shows that first and second-level leaders must: • Lead change. • Implement operational controls. • Make quick decisions in response to each new challenge. • Communicate effectively. • Retain and motivate talent. • Engage and empower. • Convey authenticity and build trust. • Promote innovation in processes to prepare for the future.

Join Beth Duffield in this FREE 3 hour workshop and get a taste of several leadership topics

that can help you successfully steer your company through stormy seas.Register Today! (276)739-2430

How many boring classes have you sat in during your life? Ten, twenty, one hundred or more? Most trainers are Subject Matter Experts, but few can train. To be an effective instructor takes more than knowing your subject you must also have instructional expertise and this is what you will learn in this one day workshop. At the completion of this workshop, you will be able to:

• Identify five critical learning experiences and show how they contribute to adult learning.

• Understand the roles of the trainer, role selection, and impact..

• Link behaviors and attitudes to deliberately and consistently fulfill each role..

• Use your understanding of activity design to select the best trainer role(s) and level of involvement for the training activities you conduct.

• Understand the types of feedback and demonstrate the skills of reinforcing performance and offering improvement suggestions.

Train the Trainer

Register Today!Join Thomas Springer on September 23, 2009

8AM-5PM in LRC building room 728Course fee: $199 [75840]

Parents, Children, & Divorce Parents, Children, and Divorce is a required four-hour interactive seminar for individuals contesting custody. Virginia Statue 20-103 took effect July 1, 2001. The seminar teaches the importance of protecting and enhancing children’s emotional development and informs parents of the legal process. • Saturdays, 8AM-12PM • Course fee: $40 • LRC 726

Pat Farmer has been a school counselor since 1989. Prior to working in the school system, she worked with Child Protective Services and as a Juvenile Probation Counselor. She holds a master’s degree in counseling from UVA.

Heather Hamm holds a master’s degree in counseling from Radford University and has taught for VHCC for over 5 years.

August 1 - Pat Farmer • 75779 September 5 - Pat Farmer • 75780

October 3 - Pat Farmer • 75781November 7 - Heather Hamm • 75782 December 5 - Heather Hamm • 75783

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SAT Math Review 75777So you’ve decided you’re going to college. Now you just need to take the entrance exams! This course will prepare you to fly through the math questions on the SAT. You’ll refresh your knowledge of math subjects and learn techniques to help you move through the tests more quickly. This course is taught by Virginia Highlands Community College adjunct faculty member, Shirley Sneed. Shirley Snead is an adjunct math instructor for VHCC and a dual enrollment calculus instructor for Washington County, VA schools. She has taught math for 35 years. • Mondays & Tuesdays, September 14-22, 6PM-9PM • Course Fee: $89

Take the SAT with confidence!

SAT Verbal Review 75778You’re ready to go to college and you need to sit for the SAT. This course will prepare you to take the verbal question types on the SAT. You’ll refresh your knowledge of verbal topics and practice for the critical reading and writing sections of the exam. Connie Boger, high school guidance counselor and Virginia Highlands Community College adjunct faculty member, will lead this class. • Mondays & Tuesdays, September 28-October 6, 6PM-9PM • Course fee: $89.


Does CBI have a cancellation policy?The College reserves the right to cancel any course that does not have sufficient enrollment. The decision is usually made two days prior to the first scheduled class meeting and all registrants will be notified promptly. A full refund is processed automatically. To help prevent cancellations, please register at least five days before a course is scheduled to begin.

Does CBI offer a Senior Citizen discount?In non-credit classes that have met sufficient enrollment, senior citizens (60 years of age or above) may register in a non-credit course, tuition free, on a space available basis. In the case of a class that has insufficient paying enrollment, all senior citizens will be required to pay the full tuition for the class. Limit three classes per semester, ed2go & certification classes are not eligible. Senior citizens eligible for tuition free classes must pay for any additional material fees.

Can I get a refund? In non-credit classes, full refunds will be given if a course is cancelled or if a student withdraws three days prior to the course. In order to receive a refund, request can be made in writing, by phone (276)739-2430, or in person.

Non-Credit Tuition PolicyNon-credit prices are listed beside each course and are for one class participant. Some may not include course material charges or supplies which vary with each class.

Open Enrollment Companies registering employees must provide notice of canceling enrollment 3 days prior to class or company will be charged for attendance.

When can I sign up?If space is still available in a class, registrations are taken until the first day of the class. However, we encourage you to sign up early in case a class is cancelled due to low enrollment.

When is your registration office open?We are open Monday-Friday, 8:30AM-5:00PM

How do I get to your office?The Center for Business & Industry is located on the Virginia Highlands Community College Campus in the Administration building. VHCC is located off exit 14 in Abingdon, Virginia.

Frequently Asked Questions

Credit Registration Information

Credit ApplicationsComplete the VHCC credit application online at https://apply.vccs.edu or fill one out in our Admissions Office.

Fall 2009 Credit Tuition RatesSpring tuition rates (includes basic tuition and applicable surcharge) Virginia Residents $93.70 per credit Out-of-State Residents $275.80 per credit 30 Mile Radius $103.70 per credit Prices do not include textbook charges (if any), which vary with each class.

Important Dates for Credit Classes - See the complete academic calendar online at www.vhcc.edu

August 24 - First day of classes - All tuition payments should be finalized

August 28 - Last day to add without faculty permission

September 10 - Last day to add/drop a course, change from audit to credit, and receive tuition refund. All tuition payments must be finalized or current enrollment will be subject to cancellation.

October 29 - Last day to withdraw from class without academic penalty or change from credit to audit

December 14-17 - Final Exams for day & night classes

Administrative Withdrawal Policy for dynamic dated (two/four day) courses:All students absent the first day of a two- or four-day class, will be administratively withdrawn on the next business day. Students will receive a “W,” and will not receive a refund. All financial aid students should check with the Financial Aid Office to determine the effect on their award.

Non Credit Registration InformationTo be assured of a seat for a class, complete the registration form below and return it to the Center for Business & Industry by:

Mail Check, money order (payable to Virginia Highlands Community College), or credit card information: The Center for Business and Industry Virginia Highlands Community College | P.O. Box 828 Abingdon, VA 24212-0828

PhoneUse your Visa or MasterCard to register. Call (276)739-2430/toll-free (877)207-6115; (from Bristol, Bluff City, Dickensonville, Lebanon, Scott County, and Smyth County).

FAXYou may Fax your registration with your Visa/MC account information to CBI at VHCC 24-hours every day to 276.739.2590.

OnlineYou may register online using your Visa or MasterCard. Visit www.vhcc.edu/cbi for class schedule and registration information.

Payment Information Personal Check Money Order Visa Mastercard Bill Company

Credit Card Number:_________________________________________Expiration Date: ________________

Name on Credit Card: _____________________________________________________________________

Signature:_______________________________________________________________________________

Name of Company:________________________________________________________________________

Address: _____________________________________________FEDID:_____________________________

Name of Supervisor Authorizing Training: _____________________________________________________

I give VHCC authorization to bill the above noted company: ______________________________________

Last Name ______________________________ First Name ______________________________ MI ___

Address ________________________________________________Phone___________________________

City, State, Zip __________________________ County of Residence _______________________________

Social Security Number* ______________________ or EmplID Number ____________________________

Date of Birth ______/______/_______ Female Male Is English your native language? Yes NO US Citizen Status: Native|Naturalized|Alien Permanent| Alien Temporary| Not reportedRacial Ethnic Group: American Indian/Alaska Native | Hispanic/Latino | Asian/Pacific Islander| White| African American| Native Hawaiian| Other ______________________________* Providing a social security number is not required but highly recommended. If not given, access to some services will be limited and tax reporting information will not be available. Note: Social Security number is required for financial aid applicants and to receive a refund.

Register Today!

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Customized Training Solutions

We’ll work to provide a highly qualified trainer that meets your scheduling & fiscal needs.

[email protected] ∙ 276.739.2496 ∙ www.vhcc.edu/cbi

CBI’s training services bring together in one location an extensive curriculum of technology, business, and professional development courses, including programs from internationally renowned training organizations. We can integrate and customize these resources to best fit your needs.

Our Tools• Assessments• Customer Service Training• Computer Training• Professional & Supervisory Development• Leadership and Critical Skills• Command Spanish®• Safety & Occupational Health Training• Technical & Trade Related Training

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The Center for Business & Industry Training Guide

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