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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The challenge of mobility: meeting the consumer benchmark Jordan Whitmarsh / June 12, 2013
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 3
IT Transformation and Digitization Trillions of things Definition of the 3rd Platform:
• The next technology platform, for growth and innovation is built upon mobile devices and apps, cloud services, mobile broadband networks, Big Data analytics, and social technologies
• This platform will allow high-value and vertically focused solution via a mash up of the most disruptive technology within Cloud Services, Mobile, Social and Big Data
3rd platform
2nd platform
1st platform
Millions of …
services information
content
apps
experiences
Billions of users
CIO’s LOB’s
SMBs
SPs
Consumers
Enterprises
Emerging markets
Intelligent Industry Solutions
Mobile Devices & Apps
Big Data / Analytics Cloud Services
Mobile Broadband Social Business
Hundreds of Millions of users
PC
LAN / Internet Client / Server
Tens of Thousands of Apps
Millions of users
Thousands of Apps
Mainframe Terminal
Source IDC: IT Transformation and Digitization State of IT and the Need for Better Systems – June 2012
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Main Value: Enable IT Services
Main Value: Generate Business Value
Main Value: Enhance Productivity
3 disrupting influences for Enterprise IT
• Agility
• Flexibility
• Cost reduction
• New services Creation
• Differentiator & value creation
• Business Control
• Connect end-users to services
• Social & Professional Collaboration
• Connected Enterprise
Cloud Mobility
+ Social Big Data
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Tip of the iceberg
BYOD - Disrupting Trend
“The business (prosumer) has been driving the device agenda, forcing the introduction of less secure platforms and non-enterprise grade cloud services”
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Two sides of the same coin
Mobility and Cloud
Optimizing the delivery of ALL IT services
New engagement for consuming ALL IT services
Mobility is driving IT services to the cloud; Cloud is fueling the adoption of mobility
Cloud Cloud Mobility
+ Social
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IT is currently reacting …
How to remain relevant in the mobility era?
Pressure on IT
The business has been driving the device agenda, forcing the introduction of less secure platforms and non-enterprise grade cloud services
Ease of access to applications
Collaboration services
Real time voice & video services
Data sharing services
Messaging services
These services are universal and free …
Consumer productivity Leading to …..
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IDC - Worldwide Services – Market Analysis Perspective (MAP) 2012-13
What’s on the mind of IT Managers
1. IT consumerization “BYOD”
2. Cloud
3. Big data
4. Security and governance
IT’s role is changing as IT becomes increasingly more critical to the fabric of the business • Is IT up to the challenge? • Does IT bring all the
needed skills?
Q: Can Enterprise IT close the gap on the “Consumer Benchmark”?
5. Maintaining relevance
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 9
The “pressure gap”
Mobility and Consumerization
Consumer Experience
Enterprise Experience
“Universal access, always connected, self service, immediate, no
barriers” “Siloed access, legacy connectivity, request based access, VPN’s”
Pressure on IT
FREE
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Geo-aware, app model +Mouse, Application Model
Constant movement across a spectrum
Future End User Productivity
“Seamless context switch between identities / devices / apps / applications”
Action Creation
OS Market Share
Touch-centric Always Connected Wi-Fi Connected
Keyboard-centric
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The mission statement:
Foundation for Mobility
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
“Mobile is the new face of engagement, CIOs Must Plan Now For New Systems Of Engagement”
Forrester Research, Inc. “MOBILE IS THE NEW FACE OF ENGAGEMENT – An Information Workplace Report” Feb 2012
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 13
TRANSFORMATION NEW
IT Solutions Infrastructure Strategy. Why?
CURRENT
Plan, Migrate & Transform
RE-optimize
Desired State
(TO-BE)
VALUE OF CHANGE
Most Likely Future
Manage Project, Change, Quality, Architecture, Governance and Benefits Realization
Create a Strategy & Execute with
Roadmap
Sub-projects
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 14
Mobility Transformation Experience Workshop
Build an Actionable Strategy
One day workshop
Key Stakeholders from IT and the business
Slide free
Life Sized panels
Fully interactive and immersive
Facilitated by HP experts
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(minimum 9m x 6m)
Room Layout – Large Room is needed
Whi
tebo
ard
Pane
ls
©2013 Hewlett Packard Ltd.
Content Panels
SWOT Analysis
Accelerate Productivity
Enable Com
munities
Transformation
Deliver Connectivity
Roadmap
Impr
ovem
ents
Bottlenecks Setting the Scene
Unlock Productivity
Tran
sfor
mat
ion
Init
iati
ve
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 16
Your experience and outcomes
Mobility Transformation Experience Workshop
Walk through a Mobility Transformation
Build your ideas with HP experience
Define a unified vision for Mobility
Obtain stakeholder buy-in
Identify strategic objectives and quick wins
Outcomes
• Workshop note summary
• The high level roadmap for your mobility initiative
• Your transformation initiative definition
• Outcomes presentation
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 17
Customer Feedback
Mobility Transformation Experience Workshop
• …. “HP is the only supplier talking at this level – everyone else is talking tactical!”
Global Logistics
• “Optimizing our enterprise for new desktop and mobile application delivery models was a big undertaking that required strategic guidance and actionable next steps. In one day, versus weeks, the HP Mobility Transformation Experience Workshop helped us gain clarity and alignment on our mobility initiative and develop a roadmap to help us achieve our business goals.”
Airline
• “The workshop itself was very comprehensive; covered as many points as I can imagine from looking for a strategy for the future which is my goal… I got more than I expected. We got a useful roadmap which will help us going forward”
Financial Institution
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