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The Challenges of Keeping BeesJeff Potts@jeffpotts01http://ecmarchitect.com

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I am a Beekeeper

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Non-Commercial Open Source

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Proprietary Software

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Similar outputs, different processes

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Commercial Open Source

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How a Honey Farm Works

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How Commercial Open Source Works

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Community Manager

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Challenge #1: Influx of Maple Syrup Executives

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“Nothing is f**ked here, Dude. Come on, you're

being very un-Dude.”-- Walter Sobchak, The Big Lebowski

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Strong go-to-market team critical

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20% – 60% – 20%Cloud Hybrid On-Prem

80%Open platform is critical

Open API is critical

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Renew our open source strategy“Building a Stronger Open Source Product”• http://bit.ly/kMkAq

Company has evolved since 2009Strategy will too, but fundamental values haven’t changed

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Challenge #2: Diversity in the Gene

Pool

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The honey farm is enormous

Active Alfresco forum users by location, November 2012

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Alfresco Community Stars 2013

Amy CurransJoseph JohnCarlo Sciolla (skuro)Tahir MalikCarl NordenfeldtAxel FaustFlorian MaulLanre Abiwon (darkstar1)

Oksana KuryshevaPeter Lofgren (Loftux)Piergiorgio Lucidi (openpj)Ian CrewMittal Patoliya (mitpatoliya)Jean Joseph (jeanjot)Charles Le Seac’h (cleseach)Jan Pfitzner (alfrescian)Denys G. Santos (gsdenys)Cristina Martin RuizMike Priest

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Ian Crew: Enterprise Customer. Dean of IRC.

Works for: UC BerkeleyBlog: wanderingalfresco. wordpress.comIRC Nic: iancrew

“The Alfresco community is more about the moral support and community of people who really get what I'm experiencing…”

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Oksana Kurysheva: Language Packer. Hacker.

Works for: ITDTranslations managed at:crowdin.net/project/alfresco

“Alfresco community is like a big family. There are hundreds of people you meet every day on IRC or Alfresco Forums, see their commits to Github projects…When you see all these faces at Alfresco Summit you feel like you are at home.”

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Jan Pfitzner: Partner. Add-On King.

Works for: fmeBlog: blog.alfrescian.comTwitter: @alfrescian

“Answering questions in the forums and on Stack Overflow is still my favourite approach to get in touch with new components or APIs.”

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Amy Currans: Queen of the Meetup

Works for: TribloomTwitter: @HanaleiGirl

“Be aggressive in getting involved in the community! The Alfresco community has plenty of room for new people, new ideas and contributions. Get out there and do something.”

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Engineering Alfresco Awesomesauce

Will AbsonIntegrations Engineer

Claim to fame:

Share Extras

Mark RogersRepository Engineer

Claim to fame:

Most Forum Posts. Ever.

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None of these people participate in our

community as their primary responsibility

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Challenge #3: Attracting & Keeping

Bees

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Attracting and keeping beesMake it easy for newcomersFoster a welcoming, helpful environmentMake contributions visibleProvide nourishing raw material

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Release velocity

Labs 3

b

Labs 3

c

Labs 3

d

3.2 Community

3.2r Community

3.2r2 Community

3.3 Community

3.3G Community

3.4a Community

3.4b Community

3.4c Community

3.4d Community

3.4e Community

4.0a Community

4.0b Community

4.0c Community

4.0d Community

4.2a Community

4.2b Community

4.2c Community

4.2d Community

4.2e Community

0

50

100

150

200

250

300

Elapsed Days as of 10/17/2013

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Challenge #4: Measuring the

Happiness of the Bees

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How do you want to measure it?• Community Edition

downloads• Jiras filed• Major code

contributions• Forum, wiki, blog hits• Wiki edits• Active forum users• Active IRC users• Meetup groups &

attendees• Facebook, LinkedIn,

Twitter followers

• Projects on Add-ons, Google Code, Bitbucket, & GitHub

• Alfresco Public API registered developers

• Community translators

• Blog posts by community

• Alfresco Summit traffic

• Community Survey• TechTalk Live & Office

Hours viewers

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More importantly:How does it feel?

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Challenge #5: Understanding What

the Bees Want

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Community focus in recent years2011: Get the community organized2012: Community system improvements2013: Focus on external engagement2014: What does the community want to do?

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Newsletter• Goes out Quarterly• Round-up

Sign up at:http://www.alfresco.com/company/newsletters

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Live Alfresco Office Hours

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Landing PageOn-rampCommunicationAggregation

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Busy, having fun, but not scaling

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Every bee makes a contributionHelp someone in the forums or on IRCReport bugsContribute fixesEdit the wikiUpload your add-onStart or join a meetup

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